Professional Summary:

• Over 7 years of professional experience as a Business System Analyst with expertise in business process analysis, business process modeling, business requirements, database design, strategic planning, and business analysis in the field of Insurance.
• Extensive knowledge in Equities and Equity derivatives and fixed income from a trading and a technology perspective.
• Functional knowledge of various modules of insurance like channel management, policy servicing, claims management, underwriting, reinsurance and Finance.
• Thorough understanding of insurance laws, regulations and company policies.
• Excellent knowledge of various policy administration industry standard tools such as ACORD standards
• Strong business analysis skills and an understanding of the Software Development Life Cycle SDLC utilizing Rational Unified Process RUP , Agile: XP, Scrum.
• Experienced in conducting requirement analysis, use case design, designing test plans and developed database schemas based on the logical models.
• Expert in requirement gathering and documenting the requirements in business requirement documents.
• Worked extensively with Rational Rose, Use Cases and Test Scripts and delivered Functional Specifications and Software Requirement Specification SRS .
• Ability to gather business and technical requirements from both formal and informal sessions utilizing a variety of software tools including, Use Cases and the rational tools.
• Expertise with UML tools, applied for developing Use Case Diagrams, Activity and Sequence diagrams.
• Excellent skills in writing Business Requirement Documents, Functional Requirement Documents, Systems Design Specification, Workflows and diagramming skills for drawing UML diagrams such as State diagrams and Class diagrams.
• Developed efficient business relationships with various client teams in order to process and support requirements, develop tactical and strategic plans to implement technology solutions, and effectively manage client expectations.

Business/Technical Skill: MS Visio, Share Point, Rational Suite Rose, Requisite Pro, ClearCase, ClearQuest , JIRA, QC, Test Director, QTP, MS SQL Server 2000/2005 T-SQL , WinRunner, Load Runner, MP, Erwin, Oracle, DB2, SQL, Microsoft Office, SOA, MS Project, NUnit, HP Quality Center, Soffront CRM, WinCVS, Web Services, Waterfall Model, Agile Methodology SCRUM , Rational Unified Process RUP , Windows Server 2003.

ProjectsSummary:

Confidential

Sr. Business Analyst

Responsibilities:

• Developed UML Use Case diagrams for faster and more efficient communication with stakeholders, by utilizing MS Visio.
• Presented and assisted end users for education and training about the new system.
• Conducted user interviews and JAD sessions with end users, stake holders and developers to gather functional and non functional requirements of the system, and creation of user stories
• Implemented ACORD for reinsurance industry standards worked in the RUP environment for the elicitation, representation of requirements and in change management.
• Assessed the flaws in the existing as-is system and made clear recommendations of business process improvements and BPR, and incorporated them in the to-be system design.
• Analyzed the as-is and to-be systems to perform GAP Analysis and make recommendation for system enhancement.
• Executed data mapping documentation.
• Wrote business requirement specification BRS and functional requirement specification FRS documents as per the business requirements and process flow.
• Making sure current project requirements are being met by using Requirement Traceability Matrix RTM
• Actively involved in creation of the UML diagrams such as sequence, activity and class diagrams for certain modules of the application using MS Visio and Rational Rose.
• Used Rational ClearQuest for all types of change requests, including defects, enhancements, issues and documentation changes with a flexible workflow process.
• Assisted and directly involved with QA team in creation of Test Cases and tests implementations.

Tools Technologies: RUP, Rational Requisite Pro, MS-Visio, Rational ClearQuest, Base Clear case, Java, Oracle, DB2, MS Project, MS Office Suite, Erwin

Confidential

Business System Analyst

Responsibilities:

• Obtained business requirements from business users and stakeholders using JAD sessions, brain storming sessions, focus groups and personal interviews to get a better understanding of the client's business process.
• Worked with the business to document and develop formulas for the calculation of premiums and losses statistics in the marts eg. Written Premium, Earned Premium, Unearned Premium
• Elicited, documented, modeled, validated and prioritized functional and non-functional requirements using interviews, data analysis, and different modeling tools.
• Actively involved in preparing and writing the business requirement documents, functional requirement documents and data mapping documentation.
• Performed in depth data analysis identifying data issues in legacy system and worked with business to develop resolutions to those issues.
• Used MS Project for status reporting and planning.
• Utilized MS Visio for designing Use Case Diagrams, Activity Diagrams and Sequence Diagrams, after accessing the status and scope of the project and understanding the business processes.
• Analyzed the as-is and to-be state of the project and performed Gap analysis, Impact analysis and SWOT analysis.
• Created data mapping documents for the movement of data from production databases to the warehouse and from the warehouse to the policy and claims marts.
• Used the guidelines and artifacts of the SCRUM methodology for project implementation and development.
• Assisted System Architects and Quality Assurance Analysts in creation of various tests.
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines.
• Assisted in deletion of defects and bugs, in order to meet specific requirements and deadlines for successful execution of the project.
• Worked as an SME for identifying the scope of End-to-End testing with different teams
• Coordinated UAT of the product with Business Users

Tools Technologies: MS Outlook, MS Office, Rational Requisite Pro, Rational Rose, RUP, UML, Oracle, MS Visio, MS Project, Windows 7.

Confidential

Business Analyst

Responsibilities:

• Conducted user interviews and JAD sessions with end users, stake holders and developers to gather functional and non-functional requirements of the system, and creation of user stories
• Involved in developing the business model for expediting the claim settlement process
• Performed document analysis involving creation of Use Cases and Use Case narrations using Microsoft Visio, in order to present the efficiency of the gathered requirements.
• Defined frameworks for the application development and analyzed the areas of improvement
• Highly interacted with the development team and claim settlement experts making sure that the development of the project is meeting the business requirements.
• Involved in the analysis of the functional, technical specifications, data mapping document and conceptual diagrams.
• Identified critical areas of business risk and modified the business process to reduce the same.
• Wrote business requirements specification BRS and functional requirements specification FRS documents as per the business requirements and process flow.
• Used SCRUM methodology in supporting system development cycle.
• Jointly responsible for monitoring the progress of the system development by preparing status reports, charting out schedules, allocating and managing technical and human resources using MS Excel and MS Project
• Conducted daily interaction with both the development team and stake holders
• Analyzed the security implementation of the application with respect to users perspective
• Documented user stories and modeled use case diagrams by utilizing MS Visio
• Prepared test data for the functional test cases.
• Evaluated test results and prepared test summary reports
• Interacted with developers various members of my team to discuss and resolve defects and their priorities
• Investigating the bugs using SCRUM methodology by creating the test cases to fix bugs and interacting with the developers to resolve technical issues.
• Performed bug tracking using Clear Quest.

Tools Technologies: SCRUM, Windows Vista / NT, UNIX, Oracle 8i, Java, HTML, JavaScript, MS Office, MS Visio, MS Project, Rational Enterprise Suite and Mercury Suite of Testing Tool, MS Excell

Confidential

Business System Analyst / Data Analyst

Responsibilities:

• Gathered Business requirements pertaining to Trading, equities and Fixed Incomes like bonds, converted the same into functional requirements by implementing the RUP methodology and authored the same in Business Requirement Document.
• Established financial forecasts for the given project by using already made scope of the system.
• Interacted with traders, sales, Middle Office and other infrastructure groups legal, compliance, regulatory, accounting policy as well as client facing and external prime brokerage connections.
• Involved with creation of UML diagrams such as activity and sequence diagrams by using MS Visio.
• Gathered and documented requirements for creating bureau reports and bureau reporting mart ISO, Mass Auto, DMV
• Performed in depth data analysis identifying data issues in legacy system and worked with business to develop resolutions to those issues.
• Created business requirements document and functional requirements document after gathering both functional and non-functional requirements as well as user stories.
• Actively involved in data warehouse and mart design sessions for both Logical and Physical design.
• Communicated logic for the parsing of data to ETL team.
• Created data mapping documents for the movement of data from production databases to the warehouse and from the warehouse to the policy and claims marts.
• Defined logic for Extraction, Transformation and Loading of data into Warehouse and Marts.
• Worked closely with the client's developers to define the purpose and use of database tables and attributes in their existing systems where documentation was lacking.
• Assisted developers in writing of complex SQL queries to resolve data issues in source system databases.
• Developed and executed test cases verifying data transfer quality.
• Worked closely with offshore development team.

Tools Technologies: MS SQL Server 2005, Informatica, Cognos, Rational ClearQuest, Microsoft Sharepoint, MS Visio, RTM, Erwin

Confidential

Business Analyst / Data Analyst

Responsibilities:

• Gathered business requirements through interviews, surveys, prototyping and observing from account managers and UI User Interface of the existing broker portal system.
• Conducted JAD sessions with management, SME Subject Matter Expertise , vendors, users and other stakeholders for open and pending issues to develop specifications.
• Conducted controlled brainstorming sessions with project focus groups.
• Prepared high-level Logical Data models and BRD's Business Requirement Documents supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML Unified Modeling Language methodologies
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams in MS Visio.
• Designed DataStage ETL jobs for extracting data from heterogeneous source systems, transform and finally load into the Data Marts.
• Identify source systems, their connectivity, related tables and fields and ensure data suitably for mapping.
• Created source table definitions in the Data Stage Repository by studying the data sources.
• Generated Surrogate ID's for the dimensions in the fact table for indexed and faster access of data.
• Created surrogate key tables to map the required dimensions.
• Imported and exported repositories across projects.
• Created Error Files and Log Tables containing data with discrepancies to analyze and re-process the data.
• Troubleshot the designed jobs using the DataStage Debugger.
• Tuned DataStage transformations and jobs to enhance their performance.
• Used the DataStage Director and its run-time engine to schedule running the solution, testing and debugging its components, and monitoring the resulting executable versions on an ad hoc or scheduled basis.
• Created jobs sequences.
• Created job schedules to automate the ETL process.
• Enhanced the job properties for performance tuning.
• Conducted User Acceptance Testing on the application resolved issues from the participants, prepared and submitted Test Analysis Reports and participated in Product Readiness Review.
• Prepared the documentation of Data Acquisition and Interface System Design.

Tools Technologies: AscentialDataStage 7.x Designer, Director, Manager Windows NT 4.0, UNIX, Oracle 8i, PL/SQL, Dbase3, DOS and UNIX Sequential Files, MS Access, MS Visio, Erwin

Confidential

Business Analyst

Responsibilities:

• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
• Analyzed new Business Requirements and prepared the Functional Design Specifications employing use case diagrams, sequence diagrams, ERD's, DFD's and class diagrams.
• Analysis of the new requests specified by the end users for the future releases and discussion with the functional and technical teams.
• Communicated changes to requirements promptly and precisely to all personnel involved.
• Identified and clearly defined functional issues and support IT development staff throughout the design, development, unit testing, and implementation phases of the software development life cycle.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology.
• Developed tables, queries and reports gathered from system models based on the functional requirements.
• Executed and analyzed the various queries and creating reports depending on the user.
• Created test cases to check the functionality of Application. Successfully implemented the change request and defect tracking Using Rational Clear Quest for utilization by the developers and the QA Team.
• Developed timely reports using Test Manager, Rational ClearQuest and Log Viewer

Tools Technologies: Rational ClearQuest, Log Viewer, Test Manager, MS Visio, Erwin, RUP, Rational Rose, RTM, MS SQL Server 2000, Test Director,