Professional Experience:

Confidential

Cisco Network and Content Development Engineer

• Cisco Technical Research Centre at Wichita State University, Wichita KS
• Accomplished Network Test Engineer with 4 years of experience in testing of network protocols, with expertise in analysis and testing flow - including IP routing and switching
• Testing Design Under Test DUT , analyze ingress egress packet traffic from sniffer tools
• Highly experienced in scripting and develop test cases for L2, L3, L4, systems, with functional and performance features
• Support diagnostic and test activities to determine performance, validation and solutions to complex software problems
• Experience of Ethernet systems and Telecom network protocols. TCP/IP, Ethernet Layer 2 3 bridging and routing
• Design and setting up the Automation test bed for functional and system test cases.
• Reviewing and modifying the test plan for automating the test cases.
• Scripted features like dual channel, single channel SNMP and other VSM proprietary features .
• Installed and tested multi-protocol on Cisco routers and switches.
• Experienced in generating and analyzing different packets using traffic generators.
• Troubleshooting issues and outages on Trunks and Router interfaces extensively.
• Monitor the operability and reliability of network with IP camera
• Involved in running the automation scripts on different builds and products and debugging the issues.
• Worked with the development team in resolving and debugging the network and protocol issues.
• Incorporated test cases according to testing requirements for this project.
• Primary responsibilities involved compliance and acceptance testing with routing protocols OSPF and IS-IS, TCP/IP and UDP throughput, Head-End failover, Latency round-trip , AAA, NMS, DHCP, Utility IQ.
• SONET ring testing for migration to IP Packet-Switching TDM networks.
• Gathered results, test progress collection and reporting.
• Developed test plan and test cases for Ethernet, SONET, Wireless, products
• Worked with all levels of testing, Unit/Function Testing, System Integration Testing and Network Level Testing
• Network testing with NERC, SCADA features for SONET, AMI Backhaul and IP enablement, Throughput, Latency, Redundancy, and drive-through Sector fail-over to support diagnostics, and test activities to determine performance, and validation
• Testing for DHCP and port security tests by ACLs Access Control Lists , CISCO ACS
• Simulate customer's topologies within the available sources
• Working experience with Spirent Test Center, Ixia traffic generator, and Cisco L2 switch configuration, L2/L3 Ethernet protocols and network topologies
• Experience with Network Management Systems NMS testing, Video Surveillance Management VSM , Multiprotocol Label Switching MPLS , Quality of Service QoS , Class of Service CoS , and SNMP
• Experience with infrastructure and network management for wired and wireless devices
• Experience with test automation using Unix shell, Perl, TcL/Expect
• Work with Cisco Small Business Content Development Team. SBCD
• Upload the content to help customers with similar problems.
• Testing/Troubleshooting new devices Routers, Switches, IP Cameras IP Phones .
• Technical writing of support documents for Cisco Systems.
• Documenting the procedures for setup/troubleshoot new devices.
• Work With L1 and L2 Engineers to help them resolve the case and Documenting them to help customers
• Create content for new released devices and work on the technical assistance and support forums
• Work on Cisco Request for Documentation RFD forum by assisting customers to solve problems on
• Configuration set up and basic troubleshooting.
• Installation of new Cisco Routers/Switches, Configuration and connection to the rest of the network
• Windows Vista/XP/7/Server2003, Linux, Visio 2007, VMware, MS office 2003/2007/2010, Wireshark
• Testing Basic VPN Site to Site, SSL, NAT, and Core-Architecture.
• Hands-on experience with Cisco Routers, Multi Layer Switching configurations and troubleshooting such as Cisco Routers
• Testing of Static Routing, Dynamic Routing, QoS, firmware upgrades, LAN and WAN.
• Wide knowledge of LAN / WAN management
• Effective human relations and teamwork skills
• Troubleshooting of personal computers.
• On line Support to customers concerning their computer problems
• Designed, installed, configured, administrated and troubleshot LAN/WAN infrastructure
• Work with Cisco Small Business Content Development Team. SBCD
• Upload the content to help customers with similar problems.
• Testing/Troubleshooting new devices Routers, Switches, IP Cameras IP Phones .
• Documenting the procedures for setup/troubleshoot new devices.
• Technical writing of support documents for Cisco Systems.
• Work With L1 and L2 Engineers to help them resolve the case and Documenting them to help customers
• Create content for new released devices and work on the technical assistance and support forums
• Work on Cisco Request for Documentation RFD forum by assisting customers to solve problems on
• Configuration set up and basic troubleshooting.
• Installation of new Cisco Routers/Switches, Configuration and connection to the rest of the network
• Windows Vista/XP/7/Server2003, Linux, Visio 2007, VMware, MS office 2003/2007/2010, Wireshark
• Testing Basic VPN Site to Site, SSL, NAT, and Core-Architecture.
• Hands-on experience with Cisco Routers, Multi Layer Switching configurations and troubleshooting such as Cisco Routers
• Testing of Static Routing, Dynamic Routing, QoS, firmware upgrades, LAN and WAN.
• Knowledge of Cisco routers and switches:
• Wide knowledge of LAN / WAN management
• Effective human relations and teamwork skills
• Troubleshooting of personal computers.
• On line Support to customers concerning their computer problems
• Designed, installed, configured, administrated and troubleshot LAN/WAN infrastructure. Trained in new technologies.

Confidential

• Attended calls from Professors on-campus and scheduled dates for evaluations.
• Assigned/Scheduled evaluation to all student proctors ahead.
• Worked with Microsoft word, power point, excel, copy, Scanning and other office work.
• Exam grading, DCI software formerly mrInterview .
• Data Analysis

Technical Skills:

• Switching: VLAN, VTP, STP, RSTP.
• Security: NAT, Access-lists, IPSec VPN. Switches: SG300, Sx500 Stackable switches. Security Appliance: SA540.
• Routers: RV042G.
• Access Points: WAP121, WAP321, SPA9X2 Series Phones. Others: Wireshark, Windows 7, Vista, XP, MS Word 2000-2007, MS Outlook,
• MS Excel, MS PowerPoint, Communication, Organization and Teamwork.

Undergraduate Coursework:

Circuits I II, Mechanical Control Systems, Signals and Systems, Electrical Design Project I II, Applied Engr Electromagnetics, Mechanical Control Systems, Transformer and Machines, Routing and Switching 1