Computer Networking Resume Profile

SKILLS:

Microsoft Windows 7 and Windows XP, Microsoft Office Suite
Knowledge of PC setup and installation: Gateway Tablet PC's, Dell Latitude XT. Apple laptops and I-phones.

EMPLOYMENT:

Confidential

Computer Networking Intern

Verified and tested network switch ports and labeled per prescribed criteria for switch upgrading.

Confidential

Customer Solutions Rep II

Take inbound calls.

Confidential

Deployment Technician

Build and Deploy Windows 7 desktops and laptops to end-users.

Confidential

Internal PC Support Specialist

Confidential

Project Coordinator-PC/LAN Support

Confidential

Check- in and check- out technicians who are working on site equipment upgrades.
George Torgerson- continued
Quality Assurance of sites after site equipment installs for proper procedure and verification that installed equipment is functioning properly.

PC Specialist / Support Technician

Confidential

Coordinated and directed Help Desk calls to Help Desk Technicians.

Confidential

PC Support Representative

Provided 1st tier support for connection issues either with tickets or over the phone step-by-step support.

Confidential

Internal PC Support Specialist

Password resets and unlocks for various mortgage software applications.

Confidential

PC Support/Help Desk Assistant

Assist walk-ins, take calls, or respond to email messages from students having problems using computer software and hardware