SUMMARY

• IT Professional with 8+ years’ experience in Windows/ VMware Administration with primary focus on installation, configuration, and administration of VMware ESX/ESXi 4.0/4.1/ 5.0/5.1/5.5/6.0 Enterprise, vCenter Server 5.0/5.1/5.5/6.0 Enterprise, deploying windows operating systems using WDS, MDT, SCCM.
• Excellent experience and knowledge with, installing and implementing VMware ESX/ESXi server, VMware virtual center, setting up V - Motion, HA, DRS, single sign on server and related VMware products such as VM Workstation, VMware converter VM Backup products and other products for virtualization.
• Experience in installing and configuring the Windows server update services (WSUS)
• Maintenance, Troubleshooting and creation of workflows inv Realize Orchestrator
• Extensive experience in Windows 2016/2012/2008/2003/2000/ NT 4.0 servers at single or multi domain platforms.
• Design and implementation of Windows Server 2003, 2008 & 2012 Domains including trust relationships between domains & Cost assignment in AD Sites and Services based on Physical link between different sites
• Good experience with Hyper-V and System Center Virtual Machine Manager (SCVMM) tool for managing Virtual server infrastructure.
• Implementing, operating, tuning and troubleshooting Operations Manager 2012 R2 infrastructure components: Gateways, certificates, Management servers and databases.
• Configure and use SCCM for distribution of applications, patches and installations on server environment with automated deployments
• Worked with PowerShell scripts for reporting and automation addressing either a single customer's environment or multiple customer environments
• Strong hands on migration experience of Office 365 (package / customize/ deploy/ troubleshoot/ post deployment support / L3 support) Worked on both Machine based and User based License Office 365 Pro Plus
• Experience with Data Center migration in virtualization infrastructure
• Expertise in administering File servers and Print servers
• Troubleshooting using PowerCLI and Worked on OS migrations, upgrade and BIOS and NIC firmware upgrades
• Experience in installing IP switch FTP server and configuring IP switch FTP setup.
• Experience in managing multiple Windows systems with Microsoft SCCM 2007/2012 providing patch management, remote control, software distribution and OS deployment.
• Created custom windows 7 and windows 10 enterprise images and deployed them.
• Knowledge on Manage/Maintain/troubleshoot off site client backup platform using Attix5/ Appassure.
• Knowledge on deploying ADCS on migration and also implementing, administrating certificate templates.
• Weekly check health reports for the servers with trouble shooting along with fix for storage servers.

TECHNICAL SKILLS

VMware Tools: View 4.5/5.0, ESXi- 4.1/5.0/5.1/5.5/6.0 , VMware VSphere 4.0/ 4.1/5.0/5.1/5.5/6.0 , VCenter Server 4.0/ 4.1/ 5.0/5.1/5.5/6.0 Site Recovery Management (SRM), VMware infrastructure 3.0/3.5, ESX 3/3.5, vCloud Suite5.1, vSOM, vCenter Lab Manager 4, vCenter Server, vCenter Update Manager, Symantec backup, vRangerPro, Airwatch

Windows Administration: Deploying OS (SCCM, MDT, WDS, Zenworks), applications, Configuration of DHCP and DNS, installation and configuration of VPN client, BigFix, Windows Server 2003/2008/12/16 - installation and configuration, installation and configuration of Active Directory creating users and groups, setting user access controls, domains creation and setup

Networking: OSI Reference Model, IPv4 and IPv6 address and subnetting, Ethernet LAN, TCP/IP, UDP, switches, routing concepts, virtual network concepts including vSwitches, VLANs, dvSwitch, TCP/IP stack for virtualization, configuration of printers and, scanners, Cisco NSX.

Hardware: HP ProLiant DL380 G5/G6 Intel Xeon, HP ProLiant DL385 G6/G7 AMD Opteron, Dell PowerEdge 2850, 2950, R710, HP BL 460c G5/G6 blade servers, C7000 HP Chassis.NetApp V6000 Series, Cisco UCS blades, EMS NS480, IBM TSM backup Solution.

Operating Systems: Microsoft Server 2003/08/12/16 , Windows XP/vista/7/8/10, Live Communications / Exchange Server 2007/10, VMware ESXi server, Citrix Xen server.

Programming Languages: C, C++, VBScript, PowerShell, PowerCLI, MS SQL server.

Packaging Tools: Orca, Wise Package Studio … APP V 4.6 SP1, Citrix, XenApp,Windows Installer 4.0/5.0, Flexera Admin Studio, Installshield 2008.

PROFESSIONAL EXPERIENCE

Confidential, Uniontown, OH

Sr. Engineering specialist

Responsibilities:

• Involved in setting up WDS and MDT on Windows 2012 R2.
• Lead Desktop Engineer onWindows7 &Windows10 implementations, design and building images using tools such as SCCM, WDS and MDT2013 SP1
• Installed and configured WDS and installed MDT, ADK on windows server 2012 R2
• Windows7and Windows 10 deploymentproject, created a hardware independent image 32 & 64 bit using WAIK tools, SYSPREP, DISM and WIM.
• Monitor health of SCCM client to Site System Infrastructure by means of SCOM including any related system local to the server to ensure all systems are online, operational and effective
• Backing up and recovering the SCCM sites
• Used SCCM 2012 for deploying packages to end-user machines in production environment
• Operating System deployment using SCCMand Image creating using MDT
• Involved in removal of admin rights on clients machines
• Implemented AzureAD using AD connect, configured SSO and multifactor Authentication. Also configured SSO from Windows which is joined to Azure AD. Implemented and managed AD synchronization
• Created Windows Installer setup packages (.MSIs) and modified the MSIs as per the standards, using Orca, Wise Packaging Studio 7.0/Admin Studio 10.0/11.0, VB/Batch/PowerShell Scripts
• Designed, configured and deployed Microsoft Azure for a multitude of applications utilizing the Azure (Including Compute, Web & Mobile, Blobs, ADF, Resource Groups, HD Insight Clusters,AzureSQL, Cloud Services, and ARM), focusing on high-availability and auto-scaling
• Involved in testing applications in Zenworks
• Researched new trends and technologies leading to testing and justification fordeployment.
• Worked on Windows 10 beta image by uninstalling inbuilt applications using PowerShell
• Installed applications using PowerShell and batch scripts
• Used InstallShield Editor for editing and building MSI for the application.
• Created PowerShell scripts to uninstall some applications, and also created batch file which has number of command to change registry settings and disable services to meet the organizations policy standards.
• Extensively worked on group policies, local policies to restrict end users to make any unauthorized changes.
• Configured and deployed Microsoft office 2016 using OCT
• Involved in finding fixes for the applications using .sdb files (ACT)
• Used ACT, procmon to check application compatibility
• Packaged and deployed many applications using MDT and Zenworks.
• Created start menu and taskbar layout in windows 10 using xml
• Involved in testing applications on x64 and x86 platforms.
• Repackaged applications using Admin studio
• Used procmon to monitor applications
• Successfully created single environment to deploy windows 7 x64, x86 and Windows 10 x64 with single litetouch.vbs file.
• Involved in deploying epolicy Orchestrator and used that to encrypt client machines
• Trained and supported level 2 people on deploying OS and with many issues
• Involved in troubleshooting windows servers 2008, 2012R2

Confidential, Rhode Island, RI

SCCM consultant

Responsibilities:

• Providing Solution for SCCM Implementation/ Desktop Transformation / Application Migration and Implementation of new Microsoft SCCM 2012
• Proposed solutions for port forwarding,patchingprocess, security vulnerability process.
• Administered Microsoft SCCM 2012 environment, including creating or editing security groups, application deployments (collections, advertisements, task sequences, and PowerShell scripts), patch management, general troubleshooting, log analysis, upgrade and recommendations on current infrastructure
• Daily AD andwindowsserver administration, includingpatchingand mitigating security
• Vulnerabilities via Tenable security scanner including registry updates, patches or
• Application upgrades. Modified batch files and power shell scripts.
• Managed the deployment ofWindowsupdates from a centralized server by utilizingWindowsServer Update Services (WSUS) and SCCM.
• Established Operating System Deployment, images, and Task Sequences via SCCM
• Created and maintained Windows XP (32bit), Win7 (64bit) Master images, and USB bootable image drive for field technician use
• Working knowledge of PowerShell, VB, Batch scripting
• Patch Management through SCCM
• Repackaging foreign software installations with Admin Studio using Repackaging tool
• Used Icon Sucker for creating Icons and Orca software to edit MSI tables.
• Developing, Maintaining and Supporting MSI application packages using InstallShield AdminStudio.
• Supporting mid to small business customers withAirwatch(MDM) Mobile Device Management Solution
• Integrated AirwatchMDM with revenue generating iOS apps to support retail operations
• Develop and maintain Standard Operating Procedures for BigFix application and agents
• Installed Abacus software remotely on several client locations
• Troubleshoot SCCMrelated issues ranging from the SCCMClient to Site System Infrastructure to ensure services are delivered consistently
• Responsible for MonthlyPatchingof Enterprise Server Environment of over 2,000 servers and 22000+ workstations and responsible for Security vulnerabilitypatchingand upgrades.
• Troubleshooting Client Connectivity, package and OS deployment issues by analyzing SCCM logs.
• Developed and used Custom reports and built in reports in SCCM for reporting.
• Deploy Office ProPlus by using SCCM and the Office Deployment Tool.
• Troubleshooting Client Connectivity, package and OS deployment issues by analyzing SCCM logs.
• Interacting with Users/Application owners for Application Packaging/Distribution support for the implemented packages

Confidential, Fort worth, TX

Windows /SCCM Admin

Responsibilities:

• Deploy security updates using SCCMSoftware Update Point (SUP) and Windows Server Update Services (WSUS)
• Maintain all features and roles enabled within SCCM (e.g. advertise, distribute and upload packages; create reports and WQL queries; build secondary and primary servers etc) and SQL(e.g. create SQL queries) to ensure SCCMservices are delivered.
• Installation and configuration of Site Server and site roles in SCCM2012
• Migratingwindowsserver 2003 towindowsserver 2008
• Installing and configuring newwindows2008 server. software deployments by creating Applications, packages, collections and Deployment
• Responsible for the migrating all the data and user accounts fromwindows2003 towindows2008.
• Troubleshooting the network issues in the servers.
• Active Directory Services -- Managing Users, GPOs & Other Resource objects.
• Implementing Group policies as per the Customer request. Creating groups, users and assigning share permissions
• Researched current ITIL standards and architecture integration processes.
• Reviewed and recommended ITIL process improvements.
• Provides valuable inputs for designing, implementing and communicating enterprise ITIL Service Management policies and procedures.
• Administered SCCM hierarchy and servers on a daily basis, client health, patch Tuesdays, reporting to management on assets as well as software licenses
• Designed custom software distribution packages, Collections and advertisements to be distributed via SCCM.
• Provide account specific enterprise workstation build methodology and manual operating system deployment.
• Reduced cost by managing software and hardware standards, developing MDT based automated deployment

Confidential, Pleasanton, California

Advanced Windows support

Responsibilities:

• Managing and administering SCCM 2012 & SCCM 2007 infrastructure.
• Implementing multiple site hierarchy in SCCMEnvironment
• Reviewed the existing library of software that has been packaged for automated deployment. Reviewed Business Requirement Documents and the Technical Specification
• Monitor health of SCCMclient to Site System Infrastructure by means of SCOM including any related system local to the server to ensure all systems are online, operational and effective.
• Assessment for compatibility with Win 7 64 bit. Packaging by creating Script or Native Installers and remediating legacy applications for Windows 7.
• Automating repeated activities using VB Scripting, PowerShell. Infrastructure testing on the new ESX builds to identify potential flaws/failures from implementations before its release in production.
• Automated the process of the running the Packages using automation tool and the powershell script to invoke the jobs.
• Used VB and PowerShell scripts to Automate Tasks in the Guest VMsRollout windows security patches using Big Fix and SCCM across multi-site region.
• Performed monthly patching of workstations using integration of SCCM with Windows Server Update Services (WSUS). This included rigorous patch testing, deployment and reporting.
• Assist with Package remediation if not able to be resolved by Tier 1 and /or Tier 2 support person
• Assist with the Pre-Validation Tasks / scripting tasks via SCCM for the End User Community (EUC) devices prior to the actual migration date of the EUC Device ensuring that it was in a good functional state and could be migrated via the automated process within the SCCM Infrastructure Process rather than manual process
• Publishing and assigning the user permissions to access the Applications in Windows Management Console.
• Used tools like, WiseScript Package Editor12.0, InstallShield AdminStudio 2014, and Application Virtualization 5.0 for creating/sequencing packages
• Running VB Scripts to validate logins on 1000 + servers and check the server access on weekly basis.
• Creating the load evaluators for load balance purpose while users accessing the Applications.
• Created User Accounts, groups and running scripts on production servers.
• Strong Knowledge in creating various objects like User Accounts, Computer Accounts, and Auto logon accounts.

Environment: VMware vSphere 5.5, System Center configuration Manager(SCCM), System Center Operations Manager(SCOM), Service Desk manager, VMware VDI 5.0.2, 5.2 and 6.1, IIS, windows 2008, VMware update manager, Windows 2012 R2, Connection server, VMware view agent, VMware view client.

Confidential

Desktop/server Admin

Responsibilities:

• Determining customer requirements and designing solutions architectures to meet the functional and business requirements of range clients of various sizes and across verticals.
• Actively Participated in the Upgrade Project for the development of New Datacenter Environment Supporting over 200+ Call Center Users to accommodate a 3 year growth.
• SCCM 2007 was used extensively for deployment of packages (creating collections, Advertisement, Configuration Manager Console, Package definition, Distribution points, Reporting).
• Responsible for Operating System Deployment (OSD), image deployment, and software deployment
• Identifying and resolving SCCM 20007 deployment issues
• Understand, install, and maintain SCCM 2007 infrastructure
• Respond to any SCCM infrastructure alarms/incidents and resolve issues
• Created SCCM collection using business criteria, package and advertisements
• Perform OSD Task Sequence Account and security management of Active Directory, user profiles, user account policies.
• Used Install Shield Admin Studio on Windows 8.1 platform for repackaging applications and create transforms for Vendor MSI's for a roll-out from Windows XP
• Provided guidance on creating custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services
• Monitored SCCM platform health and mitigated issues as needed.
• Documenting step-by-step process used for Repackaging and testing which includes custom action scripts.
• Interacting with end users to perform application functionality test.
• Maintained and supported internal database repository and managed the service and application creation/deletion and association with SQL sever instances.
• Hands on experience in iSCSI, NFS, and Fiber Channel protocols, Fiber Channel cabling, switching, and zoning from hardware and VCenter.
• Managed certificates, used snap-in and managed certificate templates

Environment: ESX 5.0/4.1, vCenter server 5.0/4.1, Windows2008 R2 server, RHEL 6.x Team Track, VDI, Tivoli Storage Manager 6.X, Net IQ 7.x, EMC Clariion, VNX, Linux, Symantec Endpoint, HP Proliant DL580G7, HP Proliant DL360G7.