System Analyst Resume Profile

Skills

Technical Skills	Experience	Expertise
Ability to lift up to 180 pounds on a regular and consistent basis	7 Years	4 - Expert
Excellent attention to detail	10 Years	3 - Expert
Able to drive around the District	16 Years	4 - Expert
Punctual and reliable	17 Years	4 - Expert
Valid Driver's license	16 Years	2 Proficient

Confidential

Sr. System Analyst

Responsibilities:

Maintaining the data center environment and ensuring all server environments are secure
I am a hard working and reliable person capable of following instructions carefully. Have an excellent attendance record and always punctual.
Supervise team of seven in daily functionality of 88,000 square foot Data Center.
Tracking and troubleshooting all WAN circuits
Support 250 workstations running Windows 7 platform
Implement infrastructure for Citi Group's data centers within North America
Installation and networking of servers
Installation of Cisco switches and routers
Cable management for server and routers
Running LC/LC multi mode single mode fiber
Provide inventory reports of servers, network, desktops within aperture
Moving Serves and domains which are of 300 lbs to data center locations.
Lifting of blade servers, data center cabinets and transporting of mainframes about 500 lbs.
Drove to different data center site locations in Washington DC area and Baltimore, MD.

Confidential

Network Technical Analyst

Responsibilities:

Trained users and promotes security awareness to ensure system security
Provided Network support for data centers
Monitored, tested and troubleshooting of hardware and software problems
Implemented projects in support of the Windows server and desktop environment.
Led conformance procedures to corporate standards and technical infrastructure within the Windows server and desktop environment.
Utilized standard TI platforms to deliver consistent and effective services to the customer
Supported and configured Windows 2000, Win XP, Vista, Win server 2003.
Reset passwords and granted permission to users in Active Directory
Installed printers and networked HP printers
Deployed patches and updates for Citi 1200 users

Confidential

Client Support Analyst

Responsibilities:

Provided knowledgeable and creative solutions to technical user problems
Ensured functionality of software and hardware involved with EMR
Reviewed changes and upcoming developments in software
Communicated software problems and issues to software development
Ensured user satisfaction and productivity in the Health Information Management departments for over 500 hospitals

Confidential

System Administrator

Responsibilities:

Assured that the Record Link Document Imaging System and the respective interfaces operated as designed.
Created user accounts with Record link for hospital employees to access patient's medical records.
Created digital reports in SQL for physicians for un-compliant medical records.
Responsible for training staff, monitoring EMR equipment, troubleshooting and problem solving in order to provide front-line support to end users.
Coordinated interface with hospital departments regarding record reviews for JCAHO compliance
Communicated with hardware and software vendors to purchase EMR scanners and EMR gadgets.

Confidential

Computer Specialist

Responsibilities:

Maintained a highly reliable Local Area Network LAN by keeping network hardware in proper working order and ensured timely and appropriate upgrades to Firmware.
Monitored and responded phone and e-mail requests for technical support
Responsible for supporting Windows XP/2000/NT/98 environment
Installed and configured Windows XP/2000 Operating System
Granted administrative rights to users on new PC's as well as assisted them with password problems and access to share drives.
Set up Microsoft Outlook and installed various applications including Office 97/2000/2003
Assisted users with the installation of VPN
Assisted users with the installation and troubleshooting of wireless devices including Blackberries and PDA's
Installed and troubleshoot local and Network print devices, scanners and other Hardware devices.