Sr. Voice Solution Architect Resume

SUMMARY

Over 24 years of Information Technology and Converged Communications experience with strong hands - on technical skills and perfect work ethic.
Specialized in design, engineering, architecture and development of modern network and product solutions using latest industry standards and methods.
Pioneer in quality assurance and automation techniques. Proven ability to manage multiple projects concurrently. Achieved success to improve customer satisfaction, growth, and profitability.

TECHNICAL SKILLS

Programming Languages: C/C++/C#, Java, SQL, Unix, Perl, PHP, XML, and shell script languages

Applications (OSS): CISCO CMS, Cisco Works

ACME-Packet: SBC Nokia-SIEMNS NMC, SMC Nortel

CS2K Management Tools: SONUS Insignus EMS

Tellabs: MetroWatch

LUCENT-ALCATEL: ActiView, NavisSuite Newbridge 48020

HP: Aglient, OpenView

Granite Systems: Xpercom

IBM: Netcool, Tivoli

Web Systems: Apache, Sun JS, MS-IIS

Network/Switching Elements: Siemens HiQ Call Agents, CISCO BTS/MGX/VXR (DOCSIS/PacketCable systems), SONUS softswitch architecture using GSX, PSX, SGX, NFS and DSI, Cisco Routers and Riverstone; Nortel CS2K Succession (CS2K, USP, GWC, P8K, PVG), 48020, GX/CBX/STDXs, Tellabs 5500/532L, Flash/FLMs, Cisco, and Riverstones, Media Servers, Oracle OCCAS platform.

Protocols: DOCSIS, MGCP, SNMP, SS7/SCCP, SIP, SIP/T, Diameter, DNS, ENUM, DHCP, TCP/IP protocols, LDAP, SOAP, REST, VXML/CCXML,XCAP, JBOSS/JAIN-SLEE and XMPP.

Database Skills: Oracle, ODBC, MS Access, Sybase, MySQL

Test Tools: Ameritec, Abacus, Hammer Call Analyzer, MQC, Win Runner, Nethawk EAST, SIPP

Computer Skills: Linux/Unix platforms, MS Windows/MAC OS, VMware

PROFESSIONAL EXPERIENCE

Confidential

Sr. Voice Solution Architect

Responsibilities:

Researched and engineered VoiceXML solution with Text To Speech technology with dynamic announcement capability for International Digital Phone subscribers’ MoU.
Crafted a web-service interface specification for SMS notification delivery confirmation and auto-stop subscription using REST and SOAP APIs for TWC Visual VoiceMail subscribers.
Designed, customized and implemented a presence solution for TWC IMS softphone subscribers based on
XCAP and SIP using mobicents communication platform under JBOSS/JAIN-SLEE architecture.
Provided leadership in performance testing and tuning of Push notification Service Product.
Integrated XMPP based push notification service using ejabberd and TWC’s custom developed VPNS.

Lead, QA

Confidential

Responsibilities:

Manage resources, schedule projects, cross train team members, and enable testers with effective tools and efficient methodologies.
Designed, developed and executed test plans for certifying systems for Confidential VoIP infrastructure and customer premise equipment (eMTAs) using MGCP, SIP, SIGTRAN/M3UA and legacy TDM technologies.
Integrated test tools such as Nethawk EAST platform, Emperix, IXIA, Hammer IT and SIPP.
Developed strategy to automate VoIP Class-5 feature set for regression testing. Trained teh team in perl/cgi scripting for automation and diagnostics. Developed Test scripts for softswitch certification.
Lead on certifying a Web-Portal Application built for TWC residential subscribers - includes complex residential feature sets and management.

VoIP Engineer

Confidential

Responsibilities:

Validated compliancy for variety of telecom protocols such as AIN/IN, IP (GR1129), SS7, IMT, MINT signaling, switch interoperability, LNP, GTT, CDRs (AMA), Traffic Controls, Performance Management, QoS, VLAN, Traffic Shaping and prioritized packets, DAV (ISDN/CAS), DM and Automated provisioning & translations.
Certified SIP/T interoperability between CS2K and SONUS for tandem services.
Developed, automated, and exercised test cases designed to validate various functionality and reduced testing interval to 60%.
Identified service impacting issues and worked with vendor on resolutions and verifications.
Owned processes for QA and Release management and achieved accurate MOPs for terminating and originating traffic deployment and new service/feature development.
Implemented strategies to improve product quality, process quality and metrics establishment. Worked to implement test automation.
Managed implementation of OSS LAB ($20 million) including budgeting, analysis, design, plan, and procurement. Created strong team and implemented strategies to improve product quality, process quality, metrics establishment and installation automation.

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