Summary

• This letter is to express my interest in the HR Consultant position. Based on my current position, my extensive 10 years of administrative/customer service experience and my education, I am confident that I would be a great aide to your team.
• My resume that highlights my ability and knowledge in multitasking activities is enclosed. I am a great match for the HR Consultant position n because of my 10 years of work experience communicating on the phone with all levels of individuals, and the classes that I have taken. At my previous positions, I was responsible for all the aspect of HR, such as benefit orientation, enrollment and termination, presentation and signup of Cobra, recruiting, new hire orientation which included PowerPoint presentations, background check processes for 900 consultants/employees, I-9 and E-verify processes, assisting with H1B visa processing and Green card processing, etc,. Among other duties, I took care of all Administrative Tasks, as well as communicate on the phone which requires multitasking abilities. I have improved my quality management skills and gained excellent knowledge and experience on using Microsoft Excel, by earning a certificate in Lean Six Sigma Green Belt which is based in the Toyota method. This method has been proved to be beneficial in the HR department of the automotive industry, staffing industry, food and beverage industry, etc. Studies show that the Toyota method is directly linked to the automotive industry and the different belts of Lean Six Sigma illustrate how they have improved the assembly line, the accounting department and other departments at Ford Motor Company, as well Chrysler and especially at Toyota plants. I have improved in my legal research, legal writing and paralegal procedures in the HR department, by earning a paralegal certificate from Boston University. I have an excellent eye for detail and I am a self starter. I have learned to be precise in respect to handling customer/candidate satisfaction. I wanted to emphasize that I am a disciplined individual, a very hard worker, and will work after hours to get the job done if needed because I make work my number one priority.
• I am excited about the HR Consultant position. In addition, I feel that I would be a great match for the position, because of my passion to assist people. I would appreciate the opportunity to review my qualifications in more detail.

SKILLS and EXPERIENCE:

• Experience of 10 years, with combination of duties relating to Recruiting, Confidentiality, Boolean search String, Recruiting, Career fairs, HR and Administrative tasks Legal assistance, Supported executives and Presidents File Management Created and drafted letters, memos and correspondence Assisted in the processing of H1B visas and Green cards Strong communication skills with people of all levels and roles Personable: sensitivity shown to co-workers working as restaurant manager Coordinated multiple projects and met deadlines under pressure Experienced in balancing priorities for short-term and long-term objectives Fluent in Albanian Proficient with ATS Applicant Tracking Systems Typing 70-80 WPM Administrative skills HR duties such as Recruiting, New Hire Orientation, Benefit enrollment, Background Check Process, Data entry, Performance appraisals, Training, I-9 Process, E-verify Process, HR and employment law, Ethics Law, Freedom of Information Act, Legal Research, Legal Writing, Litigation, Immigration visa processing
• Proficient in MS Word Office Suite, Word, ATS, Excel, ACCESS SAP Scheduling Software: MS Outlook Express, Lotus Notes Legal Research Databases LexisNexis, Westlaw, Pacer Other general office equipment.

Confidential

Human Resources Administrator

• Request employee information change by sending the correct forms to the employee service center by utilizing SAP HR and Taleo to obtain correct information ie. Name change
• Order office supplies and food by utilizing company business card, and SAP ordering system
• Schedule meetings and interviews by utilizing Lotus Notes scheduling system and company room reservation system simultaneously
• Process invoices
• Assist the HR Rep with interview scheduling
• Assist with meeting room set up such as requesting AV assistance, food orders, handing out materials to facilitators and participants
• Assist with ad hoc reports by manipulating data on excel
• Maintain HR Managers calendar by scheduling 90 Day reviews, interviews, HR meetings
• Update and maintain all bulletin boards with current company polices and law posters
• Assist the recruiter by auditing requisition folders
• Answer any HR related questions or direct employees to the current department
• Assist in maintaining Admin. Database by updating it with information for additional education, restaurant choices,
• Open to assist with any other projects

Confidential

• Attended labor union negotiations with UAW and Faygo management team
• Took meeting notes
• Gathered all sign ins from these meetings
• Communicated ideas to the rest of the management team during caucus which were then used during the negotiation ie. Red tape employees were given a bigger yearly raise, which was more than the rest of the new hires because of their seniority. I suggested that we keep the raise percentage the same, to not have any conflicts. Management agreed idea was then implemented during negotiation then was countered by the union representative, by asking for better and less expensive health benefits for the red tape employees
• Introduced affordable health insurance benefit plans to the union members by quoting insurance from websites such as BCBS
• Communicated the established breaking points of the union members which unfortunately was the fact that most of their family members were cancer survivors this meant that they would need health insurance, and that would make the benefit plan negotiation easier, even if the cost to the employee was higher
• Attended meetings with the president of Faygo and management team where decision were made while ideas were communicated such as: how much of a raise would the union employees ask for and how much would we present as a whole pie, in order to afford their counter offers
• Focusing on the misfortune of the city of Detroit and utilizing that for keeping the yearly raises low
• Formulated offer letter for new hire union members by updating the pay based on the contract negotiation as
• Communicated clear decisions, steps and requirement to union employees which were the same as the regular employees ie. All who work in the plant, must wear safety glasses and they must receive clearance from an eye doctor in regards to any prescription needs
• Communicated with managers who presented difficult employees ie. Union employee thought that they were protected and not obligated to wear safety glasses because their union representative did not communicate this requirement to them
• Recruited for Mechanics, sales representative and DOT drivers
• Assisted with distributing car stickers and badges to new hires, current employees and/or visitors to the plant
• Assisted with invoices of background checks, by reviewing them and cross referencing with background check activity for the month
• Complied with DOT rules and roles based on JJ Keller websites complete and maintain files for the CDL drivers
• Gathered personnel documents
• Researched prospective candidate by conducting background checks/ Drug Screens
• Requested documents from employees by utilizing writing on target techniques for business professionals i.e professional greeting precise requests listed by bullet points professional signature at the end of the e-mail
• Requested documents and or follow up with the employee/prospective employee by utilizing the writing technique for target audience i.e - energetic and friendly greeting Good morning Dear John Doe Explaining what the e-mail is about on the first sentence/paragraph whether it's a follow up, or a request List the requests/follow up items by bullet points Third sentence or paragraph, let the employee know the way you can help them sort thru the follow up or the requests. explain when you're going to follow up with them exactly and let them know how they can reach you if they have any questions, mention something personal that you've discussed before with them such as a future vacation and wish them a happy one for the end of the letter, Sincerely with the professional signature
• Assisted on processing and follow up for FMLA requests, approval and denials
• Processed Worker's Comp. cases, by co-coordinating the necessary physical and/or drug test client forms in regards to the incident, interview the employee and supervisor who has filed a worker's comp. obtained reports and forwarded them to the compliance department, follow up with the employee and supervisor witness, follow up with the worker's comp. insurance company, maintain confidentiality and files in an organized manner
• Subject Matter Expert for New Hire Orientation educating employees on the benefits of working for the company
• Subject Matter Expert for I-9 processing complying with USCIS regulations
• Met with clients, and new hires at clients site for New Hire Orientation
• Answered multi-line phone received and directed visitors
• Administrative duties: Filing, scanning, typing memos
• Flexible at all times to learn and complete different projects

Confidential

Human Resource Representative

• Recruit for Tractor Trailer driver by utilizing Boolean search string on social networks and Michigan Talent Bank
• Comply with DOT rules and roles based on JJ Keller websites
• Enter new hire information on PayPlussystem, Sharepoint and CRM
• Enter Health Benefits codes on PayPlussystem to be utilized by the benefits and payroll departments
• Utilize SharePoint as an intranet for the company's bulletin board
• Utilize People Time to correct/enter any punches, time off, vacation, or FMLA requests
• Assist in processing payroll
• Distribute payroll by utilizing the Pitney Bows stuffing and postage machine
• Distribute mail and payroll to the post office and/or client sites for 600 employees
• Gather personnel documents
• Research prospective candidate by conducting background checks/ Drug Screens
• Write purchase orders by utilizing writing on target technique for the accounting department i.e one sentence description with exact dollar amount for each item ordered
• Request documents from clients by utilizing writing on target techniques for business professionals i.e professional greeting precise requests listed by bullet points professional signature at the end of the e-mail
• Request documents and or follow up with the employee/prospective employee by utilizing the writing technique for target audience i.e - energetic and friendly greeting Good morning Dear John Doe Explaining what the e-mail is about on the first sentence/paragraph whether it's a follow up, or a request List the requests/follow up items by bullet points Third sentence or paragraph, let the employee know the way you can help them sort thru the follow up or the requests. explain when you're going to follow up with them exactly and let them know how they can reach you if they have any questions, mention something personal that you've discussed before with them such as a future vacation and wish them a happy one for the end of the letter, Sincerely with the professional signature .
• Assist with Worker's Comp. cases, by co-coordinating the necessary physical and/or drug test client forms in regards to the incident, interview the employee who has filed a worker's comp.. follow up and/or go with employee at doctor's visit, follow up with the worker's comp. insurance.
• Subject Matter Expert for Benefit Orientation educating employees on the benefits package, and benefit enrollment medical, vision, dental, 401k, HR self service website, EAP-prospective
• Subject Matter Expert for New Hire Orientation educating employees on the benefits of working for the company
• Work with the health benefits SME and assist her on getting group and individual quotes
• Assist the SME for the health benefits with the health insurance proposal for different client in different industries
• Educate Employees about health insurance benefits by working with the Subject Matter Expert in the benefits department who is the assistant controller
• Subject Matter Expert for I-9 processing complying with USCIS regulations and auditing I-9 forms and supporting documents for active and inactive employees
• Meet with clients, and new hires at clients site for New Hire Orientation
• Answer multi-line phone received and directed visitors
• Monitored, maintained and ordered office supplies and equipment
• Administrative duties: Filing, scanning, typing memos
• Cross trained to assist the benefits department with any health insurance data entry for new hires or terminated employees
• Distributing of health insurance cards by mail, telephone or e-mail to employee and/or client
• Flexible at all times to learn and complete different projects

Confidential

Human Resources/Staffing Specialist

• Provided excellent customer support communicating with people of all levels
• Conducted research in regards to each client documentation requirement
• Communicated client documentation requirement to candidate in order to obtain all the necessary documents
• Communicated with the recruiters in regards to the documents obtained
• Communicated with the consultants on any missing documents
• Communicated with vendor companies to request any missing documents i.e - I-9, vendor consultant visa status, certificate of insurance....
• Coordinated and gather background check paperwork
• Research prospective candidates by conducting background checks/drug screen
• Assisted Immigration Attorney in processing Green Cards and H1B visas by communicating with the company's attorney and following USCIS guidelines
• Communicate effectively with the consultants to obtain the right documentation for the filing of the Green Cards and H1B visas.
• Communicated and consulted with office coworkers and managers for more efficient and quicker productivity
• Processed and distributed mail to the correct departments
• Assist in payroll distribution

Confidential

Human Resource Generalist

• Recruited for internal position by utilizing all job boards, social/professional networks, as well as attend career fairs and networking events
• Trained corporate employees for recruiting position, by utilizing the writing technique of a facilitator and instructor on PowerPoint presentations and training booklets projects carried over from OU education
• SME for writing offer letters and send out new hire paperwork
• Audited Payroll by reviewing time sheets for all 900 consultants with the accounting/payroll department
• Provided excellent customer support by communicating with clients, vendors, consultants, prospective employees, candidates and corporate office staff
• Assisted President, Vice President, HR Manager, with office management and administration managed 500 candidate files, candidate files organization and logistics
• Maintained confidentiality of client/candidates information, records and files arranged travel, national and international arranged conference calls, meetings and meals
• Reviewed and executed expense reports assisted with all other office administration and management as needed.
• SME for new hire on boarding for 500
• SME for Benefit orientation and enrollment/termination i.e - communicated to consultants the 4 plans we offered and which plan would work best for them or presented COBRA benefits to them and explained how long they could stay on COBRA and how much it would cost them etc.
• Collected new hire documents on timely manner and distributed them to the correct departments
• Processed change of status report for released or resigned employees by sending proper paperwork to the employee and deactivating their health insurance ie. Sent out verification of employment letter, notification for prior health coverage certificate that they would receive, and/or COBRA information
• Subject Matter Expert for the I-9 form - by explaining to new comers in America about DHS regulations and any mismatch on the E-verify systems
• Researched and provided proper immigration documents to active employees who were on vacation in their homeland employment verification letters, active employment contracts with the company, etc.
• Updated employees' benefits eligibility by utilizing VSP, Basic, Nippon medical insurance
• Answered employees' questions in regards to benefits
• Researched prospective candidates by conducting background checks on new hires utilizing Lexis Nexis, Easybackgrounds, Verifications INC, and Quest Diagnostics
• Maintained compliance with all employees contractors, corporate
• Updated new hire files by utilizing Lotus Notes, company's software Technosoft HRMS , and Microsoft Office
• Formulated Performance evaluation for all employees
• Formulated and distributed new hire reports to President and HR Manager
• Performed administrative duties such as: Assist in Auditing Payroll Audit Health Insurance Benefit charge reports by cross referencing to all active and inactive employees' files Schedule meetings with owner of the company and all the managers in the company Coordinate company boat party by soliciting all the different boat companies to find out the best price, communicating with all internal employees, and calling all the virtual employees in different states Schedule birthday parties for internal employees, buy birthday cakes or ice cream, and send out meeting request to celebrate birthdays Scan and file away all the files of the terminated employees

Confidential

Sourcing Specialist/HR Assistant

• Sourced candidates utilizing contemporary job boards, social/professional networks, and Booleans search string and attend career fairs.
• SME in excellent customer serviceScreened candidates.
• Phone screened candidates
• Sent out introductory or follow up e-mails to candidates by utilizing the energetic writing technique
• Scheduled phone interview appointments with the respective recruiter and prospective candidates by utilizing Outlook and the professional/friendly writing technique
• Assisted in Background Check processing utilizing Lexis Nexis.