SUMMARY

• 8 + Years of Total IT Experience
• Systems Engineer with over 8+ Years of experience in Windows/UNIX/VMWare/Azure
• Experience on Windows servers and VMware Administration.
• Experience on infrastructure management.
• Certified VM ware Datacenter Virtualization.
• Certified Microsoft Azure Implementation Engineer.
• Excellent knowledge of server hardware, networks, infrastructure design concepts, Database
• Worked with IT change management and problem Management.
• Designed, acquired and deployed a corporate VMWare ESX server
• Administration of backup restore solutions.
• Knowledge on networking, IP addressing, DHCP, DNS, TCP/IP, IIS.
• Working knowledge on Oracle DB, WebSphere, UNIX, SDLC, SQL.
• Experience on Azure Services.
• Experience on O365 Administration.
• Exceptional computer productivity software skills.
• Worked on Microsoft Exchange server and outlook issues.
• Excellent eye for detail in any business process
• Experience on Various Ticketing Tools (HP open - view, Service Center, Remedy, Microsoft ticketing tools)
• Experience on Desktop Support (Applications &Operating Systems)
• Experience on ITIL Process.
• Experience on Cognos Reporting and Administration.

TECHNICAL SKILLS

OS: Windows XP, 7, 10 and LINUX

VMware: Vsphere, Esx 3, 3.5

SERVERS: Windows 2003, 2008 & 2012, Linux

Cloud: Microsoft Azure

Web Services: IIS, Apache

Applications: Cognos10, Taddm

Database: SQL Server, DB2

Hardware: HP, DELL Blade servers, Confidential, SUN and Cisco Routers, Switches, Concentrators, and Cisco Load balancers.

Network Protocols: XMPP, DHCP, DIG, DNS, SNMP, SMTP, Ethernet, IOS, Netstat, Nslookup, RIP, TCP/IP&TCP dump, NFS, NIS

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Technical Specialist

Responsibilities:

• Migrating Windows servers.
• Microsoft Azure Services.
• Troubleshooting Windows (2008&2012) &Linux Servers on AZURE Environment
• Troubleshooting IAAS issues Windows, Linux servers on priority basis.
• Troubleshooting level1 storage issues& disc related issues on Azure.
• Troubleshooting on O365 application issues and administration.
• Network operations issues on Bing around the globe.
• Handling DHCP and DNS issues.
• Escalating to higher teams to fix the solution to reduce impact.
• Working on Incidents related IAAS.
• Worked as Command center operations engineer involves in first level trouble shooting for BING around the globe.
• Handling incidents Sev0, Sev1 cases.
• Understanding the impact and update to the customers and initiating bridge calls with respected teams.

Environment: - Microsoft Azure (IAAS&PAAS services), window server Migrations, Server builds, Linux server builds, IAAS&PAAS services, DNS, Build SQL servers in Azure, Exchange servers in Azure.

Confidential, South Brunswick, NJ

Wintel Administrator

Responsibilities:

• Administrating and managing Windows servers around the globe.
• Infrastructure support.
• Configuring Active Directory
• Configuration of IIS service and Support
• DHCP configuration
• Created and modified security policies and updated the template to multiple servers
• Scheduled Patching and up gradations
• Planned downtime and uptime for the servers
• Scheduled Backups and Restorations.
• Troubleshooting on Backup services.
• Worked on Disaster Recovery.
• Mail Exchange servers maintenance
• Cluster build and troubleshooting.
• Implementing security and update patches for servers and clients.
• Installation and configuration of Domain Controllers and implementation of trusts.
• Administration of print servers and troubleshooting print jobs.
• Responsible for upgrading entire enterprise from Windows Server 2003 running in mixed mode to windows server 2003.
• Design, installed and configured domain controllers at different sites and implemented replication by setting trusts and subnets.
• User management by Active Directory
• Created and managed user and group accounts which include configuring password policies, user rights, domain and local user accounts and setting profiles for multiple accounts.

Environment: - Wintel Server Administration, Windows server 2000/2003&2008, 2012, Server migration tools Plate spin, ESX/ESXi Server and Workstation

Confidential

System Engineer

Responsibilities:

• Windows Server Administration.
• Deploying VM servers based on customer requirement.
• Server Image preparation and deploying on VMS as per requirement.
• Storage allocation to Windows servers.
• Inventory and configuration check on Servers.
• Networking issues
• Various Applications Deployment and configuration.
• Installations of DB servers and configurations.
• Installation of IIS Servers.
• Troubleshooting on application issues.
• Troubleshooting on Various Application deployed on Windows servers.
• VM templates Deployment.
• Installing packages in VM
• Installing required software’s in VM
• Migration Activities.
• Extensively worked with the LAN/WAN, firewalls, and routing for Internet and Intranet connectivity using different protocols like TCP/IP, DHCP, HTTP/s, FTP, and SMTP & SSH.
• Tivoli Application Dependency Discovery Management.
• Server Inventory, Utilization Data Collection, and Analysis.
• Utilization and inventory report analysis
• Extract and manipulate reports through DB2 database.
• Generating and Analyzing reports of server operations.
• Monitoring Activities.
• Leading Team and coordinating Activities
• Analyzing the Server Reports and Generation of Reports.
• Working on Cognos Reporting and Administration.

Environment: - Windows 2000/2003/2008 , Exchange Server, Microsoft WSUS, Windows XP, VMware ESX/ESXi Server and Workstation, Open filer, Confidential Cognos, Confidential TADDDM

Confidential

NOC operations Engineer

Responsibilities:

• Management of Windows server infrastructure.
• Configured servers for DHCP, WINS and DNS services.
• Data backup and Restorations.
• Involved in Backup Activities.
• Scheduled backups and restoration.
• Troubleshooting on Backup Failures.
• Active Backups without any fail.
• Providing Account creations.
• Providing solution for User Access.
• Providing FTP access on servers.
• Root access for customers.
• Servers monitoring using Site Scope Monitoring Tool.
• Scheduled Backup on Windows, UNIX, and Linux Servers.
• Troubleshooting on backup Failures.
• Daily backups, weekly backup
• Restoration based on user requirement.
• Managed the installation and configuration of Windows Servers.
• Created user and computer accounts on the Active Directory users and equipment.
• Installation, Configuration, and Administration of IIS web servers.
• Provided Norton Antivirus support for virus security.
• Administration of print servers and troubleshooting print jobs.
• Troubleshooting on all levels of user login into Windows servers and mail exchange servers.
• Ensures the recoverability, availability, scalability, and performance of the Windows environment.
• Monitoring and upgrading Mail Exchange server.
• Installation and configuration of Domain Controllers and implementation of trusts.

Environment: - Windows 2003,2008 Server, Application Support, Series Blade, HPC700, Active Directory, TCP/IP, DNS, Windows Clustering, FTP, File and Printer Server

Confidential

IT Support Engineer

Responsibilities:

• Assembled, configured, installed, tested and repaired computer hardware and software.
• Management of Active Directory and Windows server infrastructure.
• Provided technical support for the users and resolving software/hardware issues.
• Performed hands-on administration and monitoring of Local Area Network (LAN).
• Experience with solar winds monitoring tools for servers and network devices.
• Resolved Microsoft desktop applications (Word, Excel, PowerPoint, and Outlook) issues.
• Managed the installation and configuration of Windows 2003 Server/Workstations.
• Created user and computer accounts on the Active Directory users and computers.
• Configured servers for DHCP, WINS and DNS services.
• Installation, Configuration, and Administration of IIS web servers.
• Provided Norton Antivirus support for virus security.
• Administration of print servers and troubleshooting print jobs.
• Troubleshooting on all levels of user login into Windows servers and mail exchange servers.

Environment: - Windows server, Windows NT version 4.0, Work Station, Terminal, 2000 and 2003