SUMMARY

• IT Professional with 11+ years of professional experience as Infrastructure Engineer performing VMware & Microsoft Solution, support and administration on Dell PowerEdge, HP ProLiant Servers.
• 7+ years of professional experience implementing Microsoft products, holds Microsoft Certified Professional (MCP), Microsoft Certified Technology Specialist (MCTS), Microsoft Specialist (MS).
• 5+ years of professional experience implementing VMware Infrastructure and VMware vSphere, holds VMware Certified Professional 6 - Data Center Virtualization (VCP6-DCV).
• Experience in vSphere - plan, deploy, maintain, and optimize vSphere virtualization solutions.
• Covers server hardware selection, network topology, security, storage, virtual machine design, and more.
• Expertise in ESX and ESXi servers - configuration, Installation, management and maintenance with High Availability, DRS, vMotion, Storage vMotion and Fault Tolerance.
• Fine tune VMs configurations to get the best balance of performance, resource optimization and availability.
• Comprehensive understanding of VMware ESX 5.X, 4.X and 3.X.
• Cloning, deploying VMs to Template, Templates to VMs.
• Worked on P2V conversions and migrations of physical servers with different OS like Windows and Linux to virtual Platform using VMware converter.
• Implemented Rapid VM deployment preparing templates, cloning and exporting VM to OVF format.
• NTP server configuration in ESX server for the time synchronization between ESX and VMs.
• Architecting virtualization solutions using VMware and Microsoft products.
• Expertise in installation, configuration and maintenance of Linux (RHEL, SuSE, CentOS, Fedora, Debian, Ubuntu), Unix Server (FreeBSD, OpenBSD) and Windows Server (2016TP/2012/2008R 2/2008/2003/2000/ NT).
• Experience in Supporting Enterprise Applications across multiple Operating Systems and Platforms.
• Experience in Hyper-V and Hyper-V with SCVMM - plan, deploy, maintain, and optimize.
• Migration to V2V from VMware to Hyper-V and Azure using MVMC, MAT, Xtreme VM Migrator, NetApp MAT4SHIFT, V2V Easy Converter and Double-Take Move.
• Experience in unified datacenter management with System Center Products for monitoring, provisioning, configuration, automation, protection and self-service capabilities.
• Experience in integrating technologies for UC whit Lync Server, Exchange Server, SharePoint, Dialogic, Avaya and CISCO Products.
• Migrate from Office Communications Server 2007/2007 R2 Site to Lync Server 2010
• Use the Capacity Planning Tool for Lync Server 2010
• Planning, Deploying for high availability and disaster recovery, manageability and virtualization, Front End Servers, instant messaging, and presence, conferencing, external user access, Edge in Lync Server 2010.
• Deploying Lync Server 2010 - Edge for external user access, Enterprise Voice, monitoring, Archiving, Configuring dial-in conferencing, Video, Branch sites, clients and devices, mobility, Health configuration.
• Experience in Administering Active Directory Services, Terminal Services, Printing Services, Internet Information Service, DNS and DHCP servers, Group Policy Implementation, Windows Server Update Services (WSUS).
• Experience in Windows and Windows Server Automation with Windows PowerShell.
• Experience in installation, configuration, Administration and Troubleshooting of Windows Server.
• Installation, Configuration and Troubleshooting of hardware including Servers and Workstations.
• Experienced in managing NAS and SAN storage solutions.
• Knowledge of ITIL Foundation level.
• Always eager to learn diverse technologies. Quick learning capability.
• Excellent team player, quick self-learner and self-motivate.

TECHNICAL SKILLS

VMWare Products: VMware vSphere 6.X/5.X/4.X, VMware Infrastructure 3.X, vCenter 4.X/5.X, ESX/ESXi 3.X/4.X/5.X/6.X, vCenter Update Manager, vSphere Client, vSphere Web Client, vMotion, vSwitch, Storage vMotion, Virtual SAN, Distributed Resource Scheduler (DRS), High Availability (HA), Fault Tolerance (FT), Site Recovery Manager (SRM), vRealize.

Microsoft Technologies: Windows Server NT/ 2000/2003/2008/2008 R2/2012/2016 TP - Active Directory Domain Services (ADDS), Active Directory Federation Services (ADFS), Active Directory Certificate Services (ADCS), Active Directory Right Management Services(ADRMS), Hyper-V, Remote Desktop Services (RDS), DNS, DHCP, DFS, File Service, Print Services, Web-Server (IIS), Application Server, TCP/IP Networking, FTP, Windows Update Services.

Microsoft System Center: System Center Virtual Machine Manager (SCVMM), System Center Configuration Manager (SCCM), System Center Operation Manager (SCOM), System Center Data Protection Manager (SCDPM), Forefront Endpoint Protection Manager. Microsoft OCS 2007/2007R2 and Lync Server 2010. Microsoft Deployment Toolkit.

Operative Systems: Windows (2016TP/2012/2008R 2/2008/2003/2000/ NT), Linux (RHEL - RedHat, SuSE, CentOS, Fedora, Debian, Ubuntu), Unix (FreeBSD, OpenBSD).

Database: MS SQL Server 2000/2005/2008 , PostgreSQL, MySQL.

Hardware: Dell PowerEdge Servers, HP ProLiant ML, BL Servers.

Storage: ISCSI SAN, FC SAN, NAS, EMC, Compellent.

Programming: PowerShell v2/v3, Python, VBScript, Bash, Pearl.

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

Infrastructure Engineer

Responsibilities:

• Implementation, Integration, Technical Architecture Design, Migration Planning, Cost estimation and Projections, Project implementation, Project planning.
• Design, implement and manage de Virtualization Environment.
• Installation, Configuration, and management of VMware vSphere.
• Evaluated and implemented new hardware and software solutions that benefited architecture and operations.
• Migration from VMware environment to Hyper-V in Windows Server Core.
• Configuring Request processing, HTTP Setting, Server Security and Web Application Settings on IIS.
• Monitoring Activity on IIS.
• Configuring network load balancing cluster on Microsoft Windows.
• Monitoring SQL Server.
• Health check of physical and virtual servers running Windows 2008/2008R2/2012.
• Implementation, support and administration on Dell PowerEdge Servers.
• Monitored Server Hardware and Operating Systems using Dell Open Manage.
• Protected the organization’s network from unwanted traffic coming from the internet using SonicWall TZ-Series which is Unified Threat Management Firewall.
• Administerand maintain Active Directoryto include user and machine accounts, DFS and Group policy.
• Installing and removing apps through PowerShell Scripts and GPOs.
• Management of Office 365.
• Worked on Symantec Antivirus and Symantec Endpoint protection for administering updates and cleanup of a community.
• Experience in installing, configuring, supporting and troubleshooting Linux Networking services and protocols like DNS, NFS, DHCP, TCP/IP, Telnet, FTP, SSH, SMPT, POP, IMAP.
• Design, implementation and maintenance the wireless network using Ubiquiti Networks technology.
• Management of CISCO UCS
• Management of EMC Storage
• Maintain and update systems for issuing passports, consular ID, visas, etc., and all related equipment for its operation.
• Test and evaluate new products, system updates and operative system updates in the virtual laboratory implemented in Virtual Box.
• Resolved Production Server problems related to web and standalone applications, File system, DNS, Mail Server and clients, network connectivity.

Environment: s: Debian 7.x/8.x, Windows Server 2008/2008R2/2012, Microsoft Windows Server 2008R2 Hyper-V, VMware ESXi, Posftfix Mail Server, UniFi Controller, BIND Server, Symantec Endpoint Protection, Consular Section Systems, Dell PowerEdge Server R430.

Confidential, Raleigh, NC

Support Engineer

Responsibilities:

• Learn about new technology and look for ways to upgrade their organization’s computer systems.
• Evaluation and discussion of virtualization technologies VMware ESX and Microsoft Windows Server Hyper-V.
• Management of VMware vSphere.
• Installing and configuring computer hardware operating systems and applications.
• Setting up new users' accounts and profiles and dealing with password issues.
• Monitoring and maintaining computer systems and networks.
• Responsible forinstalling and maintainingActive Directory
• Assist the migration process of institutional software using the latest technology in biometrics.
• Evaluated and implemented new hardware and software solutions that benefited architecture and operations.
• Responsible for monitoring Active Directoryand setting up base line tomonitorperformance ofAD with PowerShell.
• Support and troubleshooting in the adoption process of new institutional software versions.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• SystemsActive Directoryadministration, maintenance, troubleshooting, patching & monitoring of hardware/ software issues in a client/server platform.
• Configuring and Monitoring IIS.
• Configuring network load balancing cluster and failover cluster on Microsoft Windows.
• Installing, Configuring and Monitoring SQL Server.
• Management of CISCO UCS
• Management of EMC Storage
• Take ownership of customer issues reported and see problems through to resolution.
• Manage the leasing process for telephone equipment and telecommunications services.
• Prepare accurate and timely reports.

Environment: s: Windows Server 2008/2008r2, CISCO Call Manager, Symantec Endpoint Protection, Consular Section Systems, Dell PowerEdge Server R430.

Confidential

VMware and Microsoft Advanced Solutions Engineer

Responsibilities:

• Gathering, Solution Designing and In-depth planning for IT infrastructure projects.
• Research and analysis of the existing infrastructure for further enhancements for technology upgrades.
• VMware upgrade from 3.X to 4.X & 4.X to 5.X.
• Installation of VMware ESX/ESXi 3.5 & 4.x & 5.X vSphere client.
• Installation, configuration, and management of VMware vSphere, vCenter, Virtual SAN, Site Recovery Manager, High Availability, DRS, vMotion, Storage vMotion and Fault Tolerance
• Making recommendations for problem resolution & documenting the solution.
• Plan, deploy, maintain, and optimize VMware virtualization solutions.
• Protected the organization’s network from unwanted traffic coming from the internet using TMG Server which is a network router, firewall, antivirus program, VPN server and web cache.
• Delegating tasks and setting priorities for offshore team.
• Work with developers and project managers to develop tasks & procedures.
• Provide leadership & guidance to junior engineers.
• Configuring HTTP Setting, Server Security, Web Settings and Monitoring Activity on IIS.
• Configuring network load balancing cluster and failover cluster on Microsoft Windows.
• Installing, Configuring and Monitoring SQL Server for SCCM, SCOM, Lync Server, Exchange Server, SharePoint Server.
• Knowledge of Citrix 6.5 - Managing Users, Host and Resource Pools, Networking and Sotrage.
• Installing, configuring and deploying RHEL, 5.X/6.X.
• CreateADreports using output from MicrosoftPowerShell.
• SystemsActive Directoryadministration, maintenance, troubleshooting, patching & monitoring of hardware/ software issues in a client/server platform.
• Azure Manager.
• Migration from VMware Clusters to Hyper-V Clusters using SCVMM.
• Created and managed new mailboxes and distribution groups through process automation using PowerShell scripting.
• Linux Administration Experience in RHEL 5.x, 6.x
• Experience with Power BI for Data Visualization.
• Monitored Exchange server performance, network utilization, and message queues to ensure the efficiency of the environment
• Experience with Full-Cycle migrations and administering Microsoft Exchange 2007 and 2010 in a high-availability environment.
• Migrate from Office Communications Server 2007 R2 Site to Lync Server 2010
• Use the Capacity Planning Tool for Lync Server 2010
• Planning for high availability and disaster recovery, manageability and virtualization, Front End Servers, instant messaging, and presence, conferencing, external user access in Lync Server 2010
• Deploying Lync Server 2010 - Edge for external user access, Enterprise Voice, monitoring, Archiving, Configuring dial-in conferencing, Video, Branch sites, clients and devices, mobility, Health configuration.
• Used scripting such asPowerShellfor task automation and monitoring deployments.
• Design, implementation and maintenance of Microsoft System Center Configuration Manager (SCCM) site hierarchy for Application management, Endpoint Protection, Inventory, Operating system deployment, Queries, Remote control, Reporting, Software metering, Software updates.
• Design, implementation and maintenance of Microsoft System Center Operation Manager (SCOM).
• Design, implementation and maintenance of Microsoft Lync Server for UC integrating technologies as Dialogic, Avaya and CISCO
• Management of CISCO UCS
• Install, configure and manage EMC Storage
• Manage HP infrastructure through HP Virtual Connect.
• IT Service Management based on ITIL

Environment: s: Windows Server 2000/2003/2008/2008 r2, System Center Virtual Machine Manager, Microsoft Windows Server 2008/2008r2 Hyper-V, VMware 3.x/4.x/5.x, vCenter Server, vMotion, Storage vMotion, Clustering, System Center Configuration Manager, System Center Operation Manager, PowerShell, Microsoft Exchange 2007/2010, Microsoft OCS/Lync Server 2010, Microsoft Deployment Toolkit, Microsoft SQL Server 2005/2008/2008 r2, Symantec Endpoint Protection, Symantec Altiris, Symantec PGP, Dell PowerEdge Server R330/R430/R530/R630, EMC SAN Storage, Compellent Virtual Storage, Dialogic Media Gateway.

Confidential

Windows and Linux Administrator

Responsibilities:

• Installing, Configuring and Managing Windows servers.
• Installation, configuration, and management of VMware Infraestructure, vCenter .
• Administering Active Directory Services, DNS and DHCP servers.
• Implementation, support and administration on HP ProLiant Servers.
• Install and configure Redhat Linux as Websense Content Gateway.
• Protected the branches’ network from unwanted traffic coming from the internet using IPCop.
• Annual planning and provisioning of computer equipment and telecommunications services.
• Planning and sizing telecommunication services for central offices and branches.
• Responsible for helpdesk support for Pawnshops System’s.
• Preparation of weekly & monthly reports and graphs for Pawnshops System’s.
• Design and perform the monthly maintenance plan for hardware.

Environment: s: Windows Server 2003/2008, Lotus Domino Server, Active Directory Services, DNS and DHCP, Redhat Linux, IPCop Linux, HP ProLiant ML350 Gen5

Confidential

Information Technology Manager

Responsibilities:

• Preparation of weekly & monthly reports and graphs for POS, Call detail record system and InterContinental System.
• Created the user accounts and profiles, assigned permissions using Active Directory.
• Administered the Group Policy, collection of permissions, security and rights which can be applied on OU’s.
• Installation and configuration of network Printers.
• Provided the backup and recovery of the files and data, and troubleshooting the computer related problems.
• Provide support for more than 30 users for hardware and software’s.
• Attending regular calls of the users & guests related to computers & network problems.

Environment: s: Windows Server 2000/2003, Active Directory, DNS, DHCP, Group Policy, Backup and Recovery, HP ProLiant ML350 G3, Micros-Fidelio POS System, Call detail record System, InterContinental Group Systems

Confidential

Support Admin

Responsibilities:

• Created the user accounts and profiles, assigned permissions using Active Directory.
• Installation and configuration of Windows Servers and Desktop
• Installation and configuration of network Printers.
• Managed the member server, a server which hosts services like Apache, Bind-DNS, and DHCP.
• Protected the organization’s network from unwanted traffic coming from the internet using Squid-cache.
• Provided the backup and recovery of the files and data, and troubleshooting the computer related problems.
• Provide day by day support (troubleshooting & installing) for more than 15 users for hardware and software’s including Microsoft Office applications and Mail clients.
• Attending regular calls of the users related to computers & network problems.
• Implementation and adaptation of the Point Of Sale system MyBusiness POS.

Environment: s: Debian GNU/Linux 5.0, Windows Server 2003, Active Directory, DNS, DHCP, Group Policy, Backup and Recovery, Apache Server, BIND, Squid-cache, Dell Server R220