OBJECTIVE

• I am seeking a challenging full time position in an organization that offers high capacity for career growth and continual professional development.

SUMMARY

• Extensive experience in project management, development and implementation of medium and large scale IT Projects (Government of Canada Projects and banking industry).
• Extensive knowledge of hardware (EMC, Cisco, F5, HP, Dell, IBM, Nortel/Avaya) and software installation.
• Over 10 years of experience in storage
• Over 5 years of experience in telecommunications, digital and VoIP.
• Strong troubleshooting, installation and configuration skills.
• Efficient working both: independently and as part of a team and able to handle multiple tasks simultaneously.
• Applies technical skills and business knowledge to achieve improved results.
• Able to manage complex programs and multiple projects simultaneously.
• Strong technical background in voice and data communications.
• Values oriented with an excellent customer service focus.
• Maintain meticulous records of all projects.

TECHNICAL SKILLS

Operating Systems: MS Windows 2003/2008/2012, Active Directory, Solaris, Linux, Novell NetWare, OS/2, MSDOS.

Protocols/WAN: IPX/SPX, TCP/IP, ISDN, T1, DS3, MPLS

Hardware/Storage: HP (servers, network switches), Dell, EMC (storage, disk libraries/VTL, archiving, replication), DataDomain, IBM (servers, storage NSeries), Hitachi SAN (HUS/VSP), NetApp SAN, Cisco (UCS B Series/C Series/Fabric Interconnect FEX, switches, routers, VPN), Nortel/Avaya (switches, routers, vpn, wireless), Brocade/McData, F5 BIG - IP (LTM/APM/ASM), RightFax Faxservers.

Software: Application Software Microsoft SNA, IIS, IBM Websphere

Email: IMail, MS Exchange, Lotus Notes

Databases: Microsoft SQL Server, Sybase

Management Software: WhatsUP Gold, Zenoss, MRTG

Backup: EMC Networker, NetBackup, Symantec Backup Exec, Arcserve

Virtualization: VMWARE ESX, Vmware Virtual Center Communication Software, File Transfer - Connect Direct, Procomm Plus, PC Anywhere, FTP, SFTP, SSH

Programming Languages: Pascal, C, Visual FoxPro, Java Script, HTML, VB

Telecommunications: Nortel Networks PBX (Meridian Option 11, 61, CS1000 VoIP)Nortel Symposium Call Centre software, Nortel CallPilot Voicemail Nortel /AVAYA switches, VPN GW/Routers Contivity, Wireless technologies Avaya/Octel Voice Mail, Cisco Call Manager.

Expert in: SAN Storage using EMC CX Series, EMC VNX Series, IBM NSeries, Brocade/McData fiber switches, EMC SAN Replication Recoverpoint, Hitachi SAN AMS/HUS/VSP Series; backup technologies using DataDomain.

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Engineer/ Solution Design/Architect

Responsibilities:

• Project member in divestiture from Confidential + Confidential
• Project Leader for architect/design/implementation of the new backup infrastructure (EMC Networker, DataDomain) and archiving system (EMC Centera).
• Project Leader for architect/design/implementation of the new server infrastructure using Cisco UCS B Series blades, EMC Storage, Brocade FC and Cisco networking (6800 core, 5000 series fabrics and 2800 fabric extenders)
• Project leader in the new datacentre implementation for infrastructure and datacenter operations.
• Project leader for infrastructure on new projects such as Cisco UCCE and Verint Witness call recording.
• Project member for PCI audit.
• W2012 active directory design and implementation and future migration from old Active directory.
• Project leader for the new VMWARE infrastructure using Cisco UCS and IBM 3850 servers. Working on implementation of Cisco Nexus 1010 for VMware infrastructure.
• New storage deployment EMC VNX5400 with encryption package and recoverpoint replication, migration of all data from EMC VNX5300.
• Project Lead in design and implement new F5 load balancer/VPN/LTM infrastructure and RSA SecureID authentication manager.

Confidential 

Senior Systems Engineer/Architect

Responsibilities:

• IT Project Leader in development and implementing various projects (storage design, network infrastructure, scanning applications, data entry, call centre, data centre design) for customers such as: Government of Canada (HRDC, MOH, MOF), Canadian banks (Royal Bank, CIBC, BNS, Citibank).
• Implementing Storage infrastructure with EMC CX and EMC VNX series.
• Storage array based replication from EMC using EMC RecoverPoint. Replicate data between two EMC SAN storage arrays for SQL Databases, Document Management.
• Executing migrations between different storage systems, EMC CX/VNX, IBM NSeries, Netapp and HDS HUS/VSP systems and maintaining storage infrastructure (EMC, IBM NSeries, HDS)
• IBM NSeries (NetApp) implementation, Snapvault Technology for Backup and Snapmirror for replication.
• Project Lead: Design, Implementation of backup on DataDomain and responsible for supervision of daily backup procedures on DataDomain Disk Library using Symantec Backup Exec, EMC Networker and Symantec Netbackup.
• VMWARE Infrastructure implementation for entire corporation on IBM Enterprise servers, VCC, HA, DRS and VMOTION (Production and DR). VMWARE replication using Recoverpoint and Site Recovery Manager.
• Implementing company wide RightFax server solution on a shared environment.
• Solaris Infrastructure: administer SUN Solaris Systems.
• PCI Project (Credit Card Processing Certification): part of the team involved in PCI certification. Specialized in Storage and backup PCI.
• Nortel VOIP Implementation for 3 locations. Implementing VoIP for Corporate Office and three call centres (aprox. 300 agents). Network Design (LAN and WAN). Install and design core switching for two locations using Cisco 4500 and 6500 switches. Upgrade two Nortel PBX’s to VoIP and implement WAN VoIP network. Install and setup call centre software (reporting, real time display, IVR, CTI)
• Network design and deployment for Nortel VOIP and wireless Network. Two location over a TLS circuit (Avaya/Nortel Switches and Wireless network design and implementation of wireless controllers and access points)
• Project Lead: Nortel hosted PBX using Nortel CS1000M with CallPilot VoiceMail and Symposium for Call Centre. Design, setup and manage a VOIP/data network (TLS) using POE switches, Cisco Firewalls and Cisco VPN gateways. Setup full redundancy for Switches, failover for firewalls and VPN gateways.
• Workflow Project implementation using Pega Systems Software, IBM Websphere, MS SQL Server and MS OLAP.
• Implementing Active Directory throughout the Company locations (7 locations).
• Migrate form iMAil Email server to MS Exchange Server for 300 users
• Call centre and data entry processing for Canada student loans.
• Implement Cisco VoIP for two locations using Cisco Call Manager.
• Implement MS Sharepoint Services for all locations.
• Project Lead for scanning and data entry for credit card processing using IBML, Kodak scanners and Captiva Imaging Software
• Implement monitoring system using WhatsUP Professional.
• Implementing VPN secure access for the entire company using Cisco VPN concentrators, RSA and Entrust servers.
• Project Lead for implementation and deployment of Witness Call Centre recording system in project Cisco IPCC expansion (redundancy). Implementation done on EMC CX series and using DataDomain for backup target. Current project for archiving using EMC Centera for compliance (7 years)
• Responsible for infrastructure (data, voice, LAN and WAN) of the company with approximately 1000 users.
• Supervision of network modifications in response to structural departmental changes
• Work directly with sales team and offer data/storage solutions and voice for various customers.