Products:

Citrix Products:

• Xen Desktop 5 current
• Xen App Version 6.5 current
• Xen Server 6.0 current
• Citrix VDI - in-a-box Version 4.1 current
• Desktop Director Version 2.0 current
• Edge Sight 5.4 current
• Provisioning Services 6.0 current

Security Products:

• RSA Token Management for Dual Authentication
• Phone Factor Management for Dual Authentication

Microsoft Products:

• Microsoft Office 2K3
• Microsoft Office 2K7
• Windows 7
• Windows XP
• Windows Vista
• Windows Server

Migration Products:

• Altiris
• Microsoft SCCM SMS

Industry Specific Products:

• Bloomberg
• Microsoft SharePoint Server
• Microsoft SQL Server
• Open Text DM Document Management

Ticket Tracking Products:

• Remedy
• GWI

TECHNICAL SKILLS:

• Citrix Engineering Administration
• VMware Systems Administration
• Microsoft App V Administration
• Active Directory Management
• Windows Systems Administration
• Change Management Services
• VPN Certificate Management Services
• Microsoft Windows 9x/2000/XP/Vista
• System setup Move/Add/Change
• Exchange Outlook Configuration
• Blackberry and PDA Systems Administration BES Active Sync
• Microsoft Office 2000/XP/2K3/2K7 2K

PROFESSIONAL EXPERIENCE

Confidential

Citrix Engineer Administrator

Responsibilities:

• Escalation for Citrix XenDesktop and XenApp issues
• Steady state support of Citrix XenApp and Citrix XenApp published desktop environment.
• Installed, Configured, Patched Citrix hybrid environment
• XenApp, XenDesktop and mix Environments
• Managed Tricerat Simplify Profile Management Solution
• Monitored Citrix Environment via Edge sight
• Maintained Images for Citrix XenApp's Published Desktop and XenDesktop
• Allocated Space in VMware as needed for Citrix Environment
• Publish, update, migrate citrix apps
• Created Maintained Active Directory Citrix Structure
• Created Maintained Citrix Policy Structure as needed
• Migrated Users and Applications through Citrix Environment
• Active Directory Management
• Server Operating System virtual machine environment setup
• Conducted Help Desk Training for Citrix session support
• VLAN port Management

Confidential

Citrix Engineer Administrator

Responsibilities:

• Escalation for Citrix XenDesktop and XenApp issues
• Migration from XenApp 4.5 to 6.5
• Installed, Configured, Patched mixed XenApp and XenDesktop environment
• XenApp, XenDesktop and mix Environments
• Monitored Citrix Environment via Edge sight
• Migrated Citrix Environment from XenApp 5.0 to 6.0
• Maintained Images for XenDesktop VDI
• Allocated Space in VMware XenServer as needed for Citrix Environment
• Published Citrix Applications Microsoft Office 2k3, 2k7, Customer Apps
• Created Maintained Active Directory Citrix Structure
• Created Maintained Citrix Policy Structure as needed
• Migrated Users and Applications through Citrix Environment
• Active Directory Management
• Server Operating System virtual machine environment setup
• Conducted Help Desk Training for Citrix session support

Confidential

Citrix Engineer Windows Engineer

Responsibilities:

• Primary Escalation Point for all Citrix Issues
• Monitored Citrix Environment via Edge sight
• Migrated Citrix Environment from Citrix 4.5 PS to XenApp 6.5
• Maintained Images for Citrix XenApp's Published Desktop and XenDesktop
• Allocated Space in VMware as needed for Citrix Environment
• Published Citrix Applications Excel, Word, PowerPoint, Outlook, Open text DM, Relativity, AS400, other company related apps
• Created Maintained Active Directory Citrix Structure
• Created Maintained Citrix Policy Structure as needed
• Migrated Users and Applications through Citrix Environment
• Active Directory Management
• Server Operating System virtual machine environment setup
• Conducted Help Desk Training for Citrix session support

Confidential

Citrix Desktop Application Support

Responsibilities:

• Primary Escalation Point for all Citrix Issues
• Monitored Citrix Environment via Edge sight
• XenApp Migrations 4.0, 4.5, 5.0, 5.5
• Allocated Space in VMware as needed for Citrix Environment
• Published Citrix Applications Excel, Word, PowerPoint, Outlook, Open text DM, Relativity, AS400, other company related apps
• Created Maintained Active Directory Citrix Structure
• Created Maintained Citrix Policy Structure as needed
• Migrated Users and Applications through Citrix Environment
• Active Directory Management
• Server Operating System virtual machine environment setup
• Conducted Help Desk Training for Citrix session support

Confidential

Citrix Engineer VPN Solutions

Responsibilities:

• Primary Escalation Point for all Citrix Issues
• Monitored Citrix Environment via Edge sight
• Migrated Citrix Environment from Citrix 4.5 to 5.0
• Maintained Images for Citrix XenApp's Published Desktop and XenDesktop
• Allocated Space in VMware as needed for Citrix Environment
• Published Citrix Applications Excel, Word, PowerPoint, Outlook, Open text DM, Relativity, AS400, other company related apps
• Created Maintained Active Directory Citrix Structure
• Created Maintained Citrix Policy Structure as needed
• Migrated Users and Applications through Citrix Environment
• Active Directory Management
• Server Operating System virtual machine environment setup
• Conducted Help Desk Training for Citrix session support

Confidential

Citrix Desktop Engineer

Responsibilities:

• Migrated Laptop Environment to VDI supported environment.
• Performed Desktop and Phone Support as needed
• Performed new user desktop sever builds as needed
• Remote and Desk side Support via RDP, citrix, and other technologies
• Maintained Citrix Environment
• Published Citrix Applications Excel, Word, PowerPoint, Outlook, Bloomberg
• Active Directory Management
• Server Operating System virtual machine environment setup
• Data Cable Management
• VLAN port Management
• Conducted Help Desk Training for Citrix session support

Confidential

Windows Desktop Support

Responsibilities:

• Prepared and delivered cost sales model for Citrix Implementations.
• Citrix Desktop troubleshooting and Server Administration
• Setup new employee computers to department's demand
• Maintained 3rd Party Software
• Published Citrix Applications Excel, Word, PowerPoint, Outlook, Bloomberg
• Active Directory Management
• Server Operating System virtual machine environment setup
• Data Cable Management
• VLAN port Management
• Conducted Help Desk Training for Citrix session support