SUMMARY

• 8+ years of experience in IT Industry as a System Administrator specialized in the areas of VMware Virtualization, Virtual Desktop Infrastructure (VDI), Citrix Xendesktop, Windows Server (2003 / 2008, 2012), desktop Environment (XP, Win7, Win10) and Active Directory Administration.
• Experienced in managing more than 1000 servers, conducting a daily datacenter walkthrough, hardware trouble shooting, cabling, configuring and racking/unracking for Dell, HP Blade and Cisco servers.
• VMware VCP5, VCP4 Certified with extensive experience in VMware Virtualization administration with a primary focus on installation, configuration, and administration of VMware VSphere Suite, ESX/ESXi, VMware VSphere Suite and Windows Servers 2008/12 R2, Linux, XP and Win 7 Operating systems administration.
• Worked as Windows server admin with day to day routine of Installing, configuring and troubleshooting on the Windows server 2008 & 2008R2, 2012 over 7 years.
• 4+ years of experience with VMware Horizon View, VMware ThinApp5.0 and 3+ Years of Experience in Citrix Xendesktop and Citrix Provisioning services.
• Administration of Citrix Web Interface/Storefront, VDA Agent, Citrix Receiver, Citrix License Server, Desktop Delivery Controllers, Desktop Studio, Citrix Catalogs and Citrix Desktop Groups.
• Participated in complete system builds, upgrades, migrations, code deployments and patch management.
• 1 Year of Experience in Hyper - converged Architecture by Nutanix, experience with distributed storage fabric and other technologies like deduplication, compressions and erasure coding.
• Expertise in deploy, implement and support Citrix Access Gateway/NetScaler appliance to securely deliver any application with policy-based Smart Access control.
• Good experience in Blade server hardware, RAID, Microsoft Windows Clusters, Compaq / HP Blade Server hardware maintenance, HP Insight Manager.
• Extensive experience with VMware Horizon View (VDI) 4.5, 4.6, 5.0, 6.2.3 and 7.02 versions.
• Expertise in Windows IIS installation, configuration and administration.
• Experience in configuration and support of VMware Horizon Suite, Workspace, Mirage, View and vROPS.
• Implemented several best performance settings and group policies on VDI infrastructure for better performance of VDI environment and better user experience.
• Worked as Tech support for Virtual Desktop infrastructure implementation, providing 24/7 VDI production L3/L2 support.
• Well experienced in Creating Templates, VDI Pool creations, VDI Provisioning, VM priorities, Roles and permissions, Resource pools, VM Cloning and Knowledge of Snapshots.
• Strong knowledge of P2V and V2V conversions by using VMware Converter and XenConverter.
• Excellent experience with configuring and implementing VMware backup products and disaster recovery solutions using Site recovery Manager (SRM) for Maintaining Business Continuity.
• Experience in updating ESX servers, vCenter servers using VMware vCenter Update Manager (VUM) and also manually.
• Expertise in configuring and troubleshooting Cisco switches and routers. Good knowledge of Cisco Networking components, networking gears and Cisco unified computing UCS.
• Strong Experience in Configuring vSwitches, dvSwitch, portgroups, NIC Teaming, Traffic shaping, Load Balancing, VLAN tagging, Failover and Security Policies on the vNetwork and Network I/O Control.
• Strong Knowledge of Storage concepts related to NAS, EMC SAN, EMC Symmetrix, VMAX Xtreme I/O and Pure storage type of storages from Virtual platform end and Netapp Storage.
• Experience with installing, configuring, managing, troubleshooting and administrating SQL 2005 and 2008 server databases in Server environments.
• Installing and Managing Active directory and FSMO Roles Transfer in Active Directory forest. Troubleshooting replication issues in active directory.
• Extensive experience with Active Directory, GPO's, DHCP, DNS, IP, Subnets, VPNs, vLAN, Network routing, firewalls, LAN/WAN switching and Backup & Recovery, File & Print Server, IIS (Web Server), FTP, Terminal Server
• Hands on Experience in management of Active Directory infrastructure in Windows based servers … and managing Active Directory (Users, groups, FSMO roles, and replication), LDAP configuration of DNS, DHCP, IIS 6.0 Windows … Failover Clustering and WSUS.

TECHNICAL SKILLS

OS: VMWARE ESXi 3.x/4.x/5.x/6.0, View 7.0 Windows 2003/2008/2012 Administration, RHEL 6.x/7.x Administration

Hardware: Cisco UCS, Dell, IBM, HP, servers, Cisco Nexus 5K/7K Network switches, Cisco MDS and Brocade FC Switches, EMC, HP, NetApp storage arrays, Citrix Xenapp

Applications/Tools: Microsoft Exchange 2007/2013, SCCM 2007/2012, SQL Server, Oracle DB, DB2, File Servers, IBM Websphere, Weblogic, Hadoop, Open Stack, SAP, JBOSS, Tomcat, PeopleSoft, Informatica DW

Softwares: vCenter Server, vSphere Operations Management, vCenter SRM, vRealize Operations, vRealize Automation, vCloud Director, Cisco UCS Manager, HP Proliant Server Management, Dell Open Manage Server Administrator, Veritas Volume Manager, Symantec Netbackup, MS SCOM

PROFESSIONAL EXPERIENCE

Confidential, NY

VMWARE/Windows Engineer

Responsibilities:

• Managed vWorkspace Virtual Desktop infrastructure with more than 60 Dedicated and floating pooled Virtual Desktops including storage technologies in support of VDI such as NAS and iSCSI.
• Design, Implementation and Troubleshooting of VMware ESX 6.5/6.0/5.5 Hosts, VMware vSphere vCenter 6.5, VMware Horizon View 6.2.3 on Dell Chassis M1000.
• Responsible for successfully upgrading all ESXi 5.5 to ESXi 6.5 hosts and vCenter servers 5.5 to vCenter Server 6.5 by coordinating procurement, installation, and configuration of any new hardware or software required to support the upgraded environment configuration.
• Managed VMware ESXi hosts using vSphere client and Web client. Performed VMotion and storage vMotions by creating Clusters for High Availability and Dynamic Resource Scheduling.
• Creating host profiles and deploy to hosts in VMware clusters.
• Handled the VMware solutions to support multiple storage connectivity options such as FC-SAN, iSCSI, NFS (NAS)
• Handle daily operational tasks relating to VDI such as VDI pool and persistent desktops maintenance, EXSi host builds and updates, vCenter builds and upgrades, vCenter database maintenance and troubleshooting.
• Successfully Installed and configured View Connection Servers (Standard & Replica 7.02) using Horizon View 7.02 and paired them successfully to the View Security servers in DMZ.
• Configured Vcenter and Deployed Windows 2012R2 Servers for each and every component.
• Successfully installed and configured View Composer server for making use of Linked Clone feature.
• Installed and configured AppVolumes 2.11, Assigned Appstacks and Writable volumes to specific users.
• Installed and configured Horizon UEM 9.0 (User Environment manger) and created user and admin file shares to save their personalized settings.
• Worked on Nutanix Servers Racking, cabling and imaging with hypervisor and 2 8-node cluster creations with flat layer-2 switches connected to the cables.
• Created documentation for migration from HP blade servers to Nutanix NX-3060-G4, ESX hypervisor to Acropolis (AHV) hypervisor, Dell vWorkspace to Citrix Xendesktop 7.9.
• Deployed and supported enterprise level Virtual Desktop Infrastructure solution for more than 3,000 users with PowerShell or VBScript scripting to automate routines tasks.
• Supporting Citrix Infrastructure servers viz… Storefront for user interface, Delivery Controllers, Citrix Director, SQL database servers, SQL DB witness server in both sites with active failover.
• Built and deployed 4 Storefront servers at two sites and integrated with Netscalar for external access.
• Configuring different type of Port Groups Policies like Security policies, Traffic Shaping, Load balancing, Failover detection, Hard/Soft zoning and VLAN Tagging.
• As part of migrating from traditional application delivery to application virtualization to users we deployed Citrix AppV to virtualize applications and deliver to users with isolation from OS.
• Part of the project for deploying and supporting Citrix XenDesktop7.9 and Citrix Provisioning services 7.9 Farms.
• Install, Configure and Administration of Citrix Xendesktop 7.9, Citrix Web Interface, Citrix Desktop Delivery Controllers, Desktop Studio, Citrix Licensing. Citrix Receiver.
• Configured 2 factor authentication with netscalar by using Okta Verify
• Used CyberArk to improve security protection and to establish single-sign-on to accounts in cloud.
• Built and tested a POC environment for migration verification.
• Designed documentation explaining the migration procedure for all the 1200 VDIs including categorization according to sites.
• Created and optimized new master images for all pooled session and dedicated/persistent sessions with PowerShell startup script created for better optimization of Windows 7/ windows 10 images.
• Created and deployed all the required Machine catalogs on Citrix Studio using the parent images created and deployed using MCS (Machine Creation Services).
• Created and deployed Delivery groups with respective user access and authentication.
• Performed P2V for more than 500 workstations in datacenter as part of Datacenter clean up and presented them as VDIs using VMware Converter.
• Assist with making recommendations for improvements and the development of technical standards related to VDI.
• Understood VDI business requirements and implemented effective strategies. Further assists with procurement of VDI-related hardware, software, and services.
• Implemented and deployed Mcafee Move Agent on all VDIs to decrease the antivirus payload on OS by 30%.
• Developed and currently implementing a Disaster Recovery Strategy called Metro Availability for VDI infrastructure.

Environment: ESXi 6.0/5.5/5.1, View 7.02, 6.2.3, Citrix 6.5/7.6/7.8 Windows 2000, 2003, 2008 R2, 2012 R2, EMC Isilon, Celerra, VMAX, VNX, Data Domain, vBlock, UCS, EMC Power Path, HP EVA Storage, cloud foundry, Virtualization (VMware), Dell Blade Servers, Dell Open Manager, vCOPS, site scope VM Monitor, VMWARE SRM, MS SCCM, Microsoft SQL Server, MS Exchange 2007/2013.

Confidential, MD

VMWARE Administrator

Responsibilities:

• Installed and implemented the VMware ESXi 5.5/5.1 host servers with vSphere Client, vSphere CLI.
• Built physical and virtual (VMware) Windows Server 2008 R2 (500+ servers) along with configuration of vMotion, vSwitch, and VLAN in VMware vCenter for high availability.
• Troubleshoot and support issues related to VMware ESXi host, VMware virtual center, HA, DRS, VMware update manager.
• Migrated 1000+ physical servers to virtual which includes virtualizing applications and Databases.
• Created Clusters with High Availability and Dynamic Resource Scheduling. Played a vital role in Creating Virtual Machines, cloning virtual machines, VM-Provisioning (Linked clones, thin disks, de-duplication) taking Snapshots of virtual machines.
• Used Chef to provision and manage VMs with VMware vCenter. Chef's knife-vSphere plugin lets you integrate Chef with existing vSphere Client installation. By using knife to list we can clone, and delete VMs that are managed with vCenter.
• Installed (VMware) Horizon View 5.3.2 and 6.2, which includes Composer, Connection and Security servers (in DMZ).
• Created, updated golden images in view environment as a weekly operational task.
• Created, Recomposed and support troubleshooting the desktop pools which includes both dedicated and floating types.
• Creating host profiles and deploy to hosts in VMware clusters.
• Installed and configured Microsoft Windows 2008 Servers from ILO management tool on Rack servers and blades.
• Migrated applications from physical servers to virtual servers onUCS. Converted all possible infrastructures from physical Dell servers to virtual or bare-metal onUCS.
• Experience invCloudDirector 5.1 installation and Configuration: vCenter, vShield, Catalogs, Chargeback, ThinApp in Business Planning and Control System environment
• Deployed a self-provisioning Private Cloud usingvCloudDirector 5.1.
• Implementation of install, design and configuration of VMware'svCloudAutomation center.
• Installation and configuration of ESXi 5.5 on HP Proliant and Dell servers
• Managing ESXi (5.1) HA server clusters using vCenter.
• Work with SAP Basis team, Linux team, Windows team, Networking team and Storage team to deploy new virtual machines for incoming clients.
• Migrate existing client machines from their private cloud to our environment
• Installation of applications onCitrixservers. Respond and resolve to monitoring alerts escalated to the team and Support Client applications installed onCitrixXenApp Servers.
• Worked with SAP/DB administrators configuring virtual machines to achieve optimal performance
• Manage user accounts and permissions for client account managers, Windows team, Linux team, SAP basis team, Storage team and Monitoring team (Active Directory).
• Built in vCenter Server performance charts (CPU, Memory, Disk Latency, iOPS).
• Experience with change control and service request ticketing system to accomplish day to day tasks in our cloud environment.
• Configured NAS devices for client import and export with EMC Isilon and Celerra
• Created forms to standardize tracking of resources (CPU, Mem, Storage) for each client
• Provided after hours support to troubleshoot and solve issues that caused client down time or performance degradation
• Worked with facilities team to determine rack space and power usage in the datacenter for future equipment.
• Worked with hardware vendors (EMC, HP, Dell) on having bad hardware replaced in the servers.
• Responsible for managing and creating SCCM 2007 task sequences and packages for 30 different computer models and 3 different Operating systems
• Updating computers, application packaging, workstation imaging, installing software via System Center Configuration Manager (SCCM)
• Maintain compliance with SCCM to image classified and unclassified computers.
• Troubleshooting Windows Server 2008 R2 and 2012 OS related issues on production environment, development and QA environments.
• Writing and developing Windows PowerShell/PowerCLI scripts for automating procedures within VMware vSphere environment.
• Converting (P2v) Windows and Linux Physical Large Scale datacenters to VMware vSphere virtualize while using VMware vCenter Converter software.

Environment: Windows 2000/2003/2008 R2, Horizon View, IIS 6.0/7.0, vCloud, vSphere, EMC Isilon/Celerra, VMware ESXi 5.5/5/1, Hyper-V, Dell Power Edge Servers, PowerShell scripting, CISCO UCS blade servers, HP Servers, IBM Blade Servers, Remote desktop services, IBM TSM, IBM NAS, Cisco Nexus 5K, Citrix 6.5 MS Exchange 2007.

Confidential, NC

VMWARE Virtualization Engineer

Responsibilities:

• Designed and configured ESXi 4.x infrastructure environment for huge Data Center migration.
• Performed physical to virtual (VMware) Migrations for over 180 servers using VMware Converter Standalone.
• Performing Load-balance testing for determining VM benchmarks, best VM configuration for optimized performance, Maximum number of VM’s per ESX, maximum number of VM’s per datastore, Network bandwidth on each ESX
• Drafting and executing the implementation plan for rolling out the new design for the Dev/QA user community comprising of 1500+ users.
• Managed and maintained virtual computing environment based on VMware and administered virtual windows and Linux operation systems.
• Create templates and deploying Virtual Machines through templates, cloning Virtual Machines and managing Virtual Center permissions.
• Creating and Managing VMware cluster with HA and DRS.
• Creating and managing resource pools for Virtual Machines.
• Perform Life Cycle Management for ESXi hosts. Worked on capacity planning and management of Virtual machines in VMware environment.
• HP onboard administration (OA) on HP blade models C7000/C3000.
• Upgrade windows server operating system from 2000 to 2003 and 2003 to 2008.
• Installation and configuration of Microsoft Windows 2003 and 2008 Servers.
• Conducted VMware Virtualization Assessments to recommend consolidation scenarios and project cost savings associated with virtualization for clients.
• Focused on client values and satisfaction while balancing corporate objectives, feasibility and scalability of solutions.
• Assisted with technical and stakeholder requirements and overall project plan including cost, scope, portability, compatibility and usability.
• Prepared documentation and provided training for offshore resource in VMware.

Environment: windows 2003/2008, DNS, DHCP, IIS, AD, Exchange Server 2007, User State Migration Tool, VMWare ESX/ESXi 4.1 and 5.0, vCenter 4.1 & 5.0, vCenter Update Manager, MS Exchange 2007.

Confidential, CT

Systems Engineer

Responsibilities:

• Installed and configured multi-user operating systems, which include Windows 2003/2008, VMWARE, RHEL and HPUX systems
• Proficient in Configuring of DNS, DHCP and Active Directory Services in Windows, Unix and VMWARE based server environments.
• Create/Administer/Troubleshoot, Active Directory group policies in mixed OS environment.
• Maintained the File Servers and Print Servers, for centralized file sharing and printing.
• Installed and configured MS SCOM for system monitoring and Solar Winds for network monitoring.
• Used HP and Dell based hardware, both blade servers and rack mount type for hosting the applications.
• Involved in physical rack and stack of the servers, connecting network and FC cables, and troubleshoot path failures by working closely with Datacenter operations team.
• Configured servers for SAN and NAS connectivity with EMC and NetApp as backend storage arrays.
• Experience in virtualizing windows platform/environment using VMWARE virtualization
• Experienced in setting up clustered environment for Load balancing and high availability of Web and Application servers using software balancer Microsoft Network Load balancing tool.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization, as required. Configure CPU, memory, and disk partitions, as required.
• Extensively used Process Monitor, Process Explorer and FileMon for troubleshooting.
• Monitor and tune systems to achieve optimum performance levels; provide performance statistics and reports.
• Applied OS patches and upgraded on a regular basis, and upgraded administrative tools and utilities. Configured new services, as necessary.
• Experience in installing monthly Security patches and hot fixes on windows platform including with providing documentation.
• Developed and maintained standard operating procedures (SOPs), Installation Qualifications (IQs), and documentation adhering to industry best practices.
• Provided Tier III support which involves Investigate, troubleshoot, and resolve escalated support requests.

Environment: Windows 2003/2008 R2, VMWare ESX/ESXi 3.5 & 4.1, EMC NAS vCenter Patch Manager, Oracle and windows clustering servers, HP Process monitor, SCCM, Exchange 2007.

Confidential, TX

Windows/Linux Administrator

Responsibilities:

• Day-to-day maintenance of Unix servers and troubleshooting.
• Performed Red Hat Linux Kick start installations on Redhat 4.x/5.x
• Performed Red Hat Linux Kernel Tuning, memory upgrades.
• Installation & Configuration of software packages in Redhat Linux using both yum and rpm installations.
• Used various networking tools such as SSH, Telnet, rlogin, ftp and ping for daily operational activities.
• Responsible to design, implement and maintain DNS, NFS and FTP services.
• Creating and Administrating File systems on Red Hat Linux.
• Installation and Configuration of VMWARE ESX 3.x server in test environment and Created RHEL Guest VM’S for Test environment.
• Installed/ upgraded patches, firmware, MP, GSP, BIOS and security (Kernel) patches for all HW & OS's in installed infrastructure
• Upgraded Servers with VERITAS Volume Manager (VxVM) from 3.x to 4.1.
• Installed and configured VERITAS Netbackup to manage and maintain backups of Unix environment to IBM Tape Libraries.
• Installation and support of various applications like Weblogic server 9.x, JBoss 4.x, Apache Tomcat6.x, and databases like Oracle 9i, 10g, in RHEL 5.
• Used VERITAS and Native volume managers to configure storage volumes and used LVM based migrations to migrate between storage arrays.
• Installed and configured HBA’s on SAN connected servers, performed firmware and driver management.
• Configured NIC cards on servers for Network connectivity. Isolated management network and production network on separate physical NIC cards.
• Implementation of VERITAS Cluster Server 4.1 for Oracle 9i Database Environment
• Worked on Shell scripts and Perl scripts for automation of daily tasks using Cron tab.
• Troubleshooting Unix/Linux network and security related issues.
• Solving various system related issues: such as high load-average, reduction of waiting I/O percentage.

Environment: Windows 2000/2003/2008 , Redhat 4.x, Veritas, VMWAre ESX 3.x, Netbackup, JBoss, Weblogic, SAN, Oracle.

Confidential

Systems Administrator

Responsibilities:

• Responsible for building windows 2003 servers, Solaris, RHEL servers according to company policies
• Installed Microsoft applications like Office, Exchange, and SQL servers, Symantec Anti Virus modules, JBOSS, Tomcat to support web applications.
• Responsible for maintaining DNS, DHCP, Windows File Servers, NFS, FTP services and AD.
• Configure HA using MSCS for Windows and VCS for Unix systems.
• Responsible for configuring Storage volumes by creating file systems according to application requirements.
• Configured networking for Windows - Like assigning IP address, DNS discovery, enabling AD for authentication.
• Involved in desktop management, supporting desktops and laptops for users, troubleshooting, installing operational software’s, and recovering storage media.
• Troubleshoot Dell and HP server hardware issues and involved in hardware upgrade activities.
• Created documentation to support operational activities, and for configuration management.
• Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy.

Environment: Windows 2000/2003, Redhat Linux, DNS, AD, JBoss, Exchange 2003, SQL, Symantec, Tomcat, IIS, Microsoft Clustering.