Systems Administrator Resume Profile

Professional Experience

Confidential

Systems Administrator

Managed and maintained Windows and Linux servers, operating systems, network configurations, and applications in a hybrid virtual private cloud Amazon EC2
Managed, installed, and configured systems within VMware vSphere ESXi
Created new domains and migrated systems and services.
Created Linux bash scripts to automate processes
Administered and monitored system availability and performance tools.
Worked to meet or exceed service level targets at all times.
Deployed upgrades and new systems with a high reliability approach.
Updated and created knowledge-base articles, run books, and troubleshooting guides.

Confidential

Technician

Worked with a team which was responsible for Tier-II level service calls in support of Sprint's Retail and Corporate communication assets.
Perform minor Tier-III work in a Windows 2003 sever Active Directory environment such as tracking account lockouts, network security issues, and resetting passwords
Supported VMware,Virtual PC, and Windows 7 virtual workstations and applications
Supported various printers, desktop, and laptops on a Windows Active Directory network. Dell, HP, and Toshiba Certified
Experienced in troubleshooting Microsoft product suites as well as Linux applications on occasions.
When called upon, I have stepped up to perform switch, router, PBX maintenance.

Confidential

VTC Operator Contractor

Scheduled seat time for multiple conference rooms using Outlook Calendar
Routed audio and video signals via proprietary software panels
Operated propriety equipment that enables transmission of A / V data via T1
Troubleshot VTC systems in instances of failure
Being part of the Desktop Support Team, my duties included Tier I support for desktop, laptops and printers.

Confidential

Computer Technician Contractor

Confidential

Technical Services Engineer

Maintained the company's internal Windows 2000 Active Directory network
Troubleshot CD-R / DVD-R encryption and publishing systems for a variety of government clients
Responsible for ordering repair parts and scheduling onsite maintenance
Assumed the role of Technical Lead for the company's product line showing during exhibitions
Monitored the company's database and inventory

Confidential

Computer Specialist

Part of a team that managed Active Directory over a DoD Secure Network
Managed a 200 node network in a DoD classified Windows NT / 2000 Server environment
Created user accounts, policies through Group Policy Objects GPO
Helped design and implement Active Directory domain for the SIPRNET
Performed critical updates and installed patches on various servers and created packages to be pushed out over an Active Directory Domain.
Provided technical support for labs and end users
Migrated network from Windows NT to Windows 2000

Confidential

Communications Equipment Technician

Managed a token-ring Windows 3.1 and window NT 4.0 network which involved cc mail support, user account creation and implementation of file and network security
Managed a team of 7 peers in the maintenance of a communication equipment
Supervised the day-to day operations of three departments
Trained over 1000 military personnel on the use of various RF apparatus
Requisitioned parts for over 100 vehicles and 2,000 pieces of communications equipment
Repaired installed, adjusted, modified, and tested various electronic circuits
Circuits to include HF, VHF, and UHF radios, telephones, switchboards, intercom systems, computer / network apparatus, and power supplies.
Tracked the shipping, receiving and accountability of all communications gear in a company
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