SUMMARY

• Around 7 years of industry experience working as a Kronos Technical/Functional Consultant performing roles from solution feasibility analysis, customer discussion and requirement gathering, resource and time estimation.
• Experience including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Proven ability to effectively articulate and document performance attributes and troubleshooting techniques within established guidelines.
• Create and document customer use cases to customer business requirements.
• Advanced working knowledge of PC's, Mac operating systems, and communication protocols, as well as the ability to troubleshoot complex technical issues on many platforms, and understand technical documentation.
• Expert with Kronos Workforce Central Versions 5.x and 6.x.
• The ability to simplify complex issues and create documentation Confidential a level that is understandable to both customers and Technical Engineers.
• Excellent decision - making abilities and organizational skills.
• Ability to determine specific needs and to prioritize time and resource.
• Played key role in collecting customer requirements and testing those requirements for major product releases
• Experience for fitting Business Objects into the Information Architecture of the company as well as creating users and privileges with supervisor and developing and maintaining Universes
• Subject Matter Expert in numerous ADP Applications including PayForce, ADP reporting and ADP Portal.
• Experience in the utilizing relational databases such as Oracle, Microsoft SQL and fulfills tasks associated with data collection, DB creation, and DB review
• Developed budget planning report & timelines of the project by conducting walk-through sessions and meetings involving various leads from Development, QA and Technical Support teams.
• Expert as a Workday HCM Techno Functional Consultant/Analyst experience, which includes one full life cycle project implementation and production support experience.
• Analysis, Design, Requirement gathering, Configure, apply bundles/patches, Tax updates, test (unit, Integration, UAT), and support PeopleSoft HCM application modules HR, Confidential &L, Ben Admin and Payroll.
• Organized many Joint Application developments (JAD), Interviews, workshops and requirement elicitation sessions with end-user/clients/stake holders, testing teams and development teams.
• Solid experience leading and carrying out all phases of full SDLC lifecycle enterprise system development, from planning, analyzing, designing, building, testing new Web and Client/Server and finally production support.
• Experience in leading a team of Business and QA Analysts in on-shore/off-shore model.
• Experience in project management tools - Jira, Sharepoint, Remedy, and Lotus Notes.
• Excellent communicative, interpersonal, intuitive, analysis and leadership skills to perform precisely and deliver timely results and willing to relocate anywhere.
• Expert in Excel (V Lookups, pivot tables, etc.)
• Able to work independently as well as in a team environment

TECHNICAL SKILLS

PRIMARY SKILLS: WFM, Kronos, Installation, Cloud Support, PL/SQL, Interfaces

SECONDARY SKILLS: .NET, HTML 5, .NET 3.0, ASP.NET, ASP, C#, SQL Programming, SQL Server, WINDOWS NT/2000/XP, WINDOWS VISTA /7/8, 8.5, 9, 10, XI and Crystal Enterprise administration and development

PROJECT ACQUIRED SKILLS: KRONOS 5.x,6.x, Development, Cloud support, Amdocs, Citrix tools

TRAINED SKILLS: PL/SQL, Workforce Timekeeper, Microsoft RDL Tool, Activities, Connect, Attendance Management, Leave Management, scheduling, Forecaster, Architecture and Installations

HRM: Workday HCM

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Kronos consultant

Responsibilities:

• Created and/or modified many KRONOS WFC / KRONOS WIM interfaces
• Supply documentation for procedures on the following systems; eLabor, HR Self Service, Lawson HR/Payroll Suite and provide monthly and quarterly reports via MS Addins for Directors
• Configured Kronos 6.2.8, Interfaces (WIM) and, SAP HCM, Time and Payroll to map new requirements and supporting on WDM.
• Upgraded client from Kronos WFC 6.1 to 6.3 and maintained service pack implementation.
• Managed project to convert accruals to PTO.
• Designed and implemented WIM interfaces to support complex Accrual and FSLA rules.
• Created custom reports to support new Accrual and FLSA rules.
• My responsibilities include support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager and WIM modules in WFC 8.0 environments.
• Worked with Kronos implementation and support team to implement Kronos WFC v8.
• Performing analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.
• Working on all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Time keeper and HR/Payroll 8.0.
• Responsible for full cycle implementation of Kronos v 8.0 and created and modified configuration setup including but not limited to access profile, pay rules, scheduler and advanced scheduler.
• Customizing pay rules and created new tailored work rules to fit each transfer scenario in production Support & Maintenance.
• Approved timecards in Kronos application for hourly employee/interns.
• Coordinated the employee time clock registration schedule with agency supervisors and staff.
• Participates in projects and other activities related to all Kronos modules, from initiation through transition to operations
• Created and/or modified many KRONOS WFC / KRONOS WIM interfaces
• Configured Kronos 6.2.8, 6.3Interfaces (WIM) and, SAP HCM, Time and Payroll to map new requirements and supporting on WDM.
• Provided support for Lawson Upgrade, testing, implementation, and documentation of system accuracy
• Responsible for the performance and reliability of the Kronos systems.
• Responsible for the implementation, training and support of Kronos version WFC 6.x.
• Provided daily operational and production support for Kronos modules.
• Audit HR changes made to HR/Payroll Lawson system in addition to auditing payroll entries for accuracy
• Developed and automated interfaces between KRONOS and ADP HRizon to update and add employees using ORACLE SQR/SQL.
• Design and update WIM (Work Force Integration manager) jobs.
• Design new WIM (Work Force Integration manager) jobs to integrate Kronos with PeopleSoft and other payroll systems.
• Design new pay rules for new sites. Design WIM (Interface/Workforce Integration manager) monitoring jobs.
• Involved in the continuous enhancements and fixing of production problems. Designed, implemented and optimize WIM interfaces design and SQL procedures. Good functional background in the areas of HCM and Payroll.
• Designed PowerPoint presentation to provide overview of company's ecommerce processes for new hire audience.
• Documentation thus avoiding possible fines. The outcome was to acquire documents within specified timeframe allotted by state governance for I-9 documentation.
• Developed Best Practices for the Kronos System and document procedures to adhere to Keep Integration Manager look up tables up to date after new rules have been added to the Kronos system.
• Configuring accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos 8.0.
• Developing and wrote/rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM).
• Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data between Kronos and Infor.
• Analyzing work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Supporting WIM go live activities, moving lookup tables, Interfaces and links to Production.

Environment: Kronos Workforce Central 6.x, Kronos Connect 6.x, Workforce solution 7.0. Workday.

Confidential -NY city, NY

Kronos Consultant

Responsibilities:

• Implementing all building blocks of the Workforce Time and Attendance module as well configure the web server and app servers for the Kronos environment
• Provide audit for the client system for better stability and uptime of the system with enabling various logs of WFC and collecting verbose logs.
• Resolving clock issues for the client stores and maintaining the clocks by configuring the Device Groups and Devices.
• Train the associates and internal customers Confidential all levels of the company on Kronos features and functionality.
• Create test plans and scripts to be used with Load Runner
• Continuously looking for areas to improve the Kronos processes, configuration and user experience for a more efficient and accurate timekeeping solution.
• Highlight to user’s possible areas of inconsistency with pay practices and conditions to ensure the accuracy of employee compensation.
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and pay files created for SAP Payroll process in order to reduce/eliminate errors in employee paycheck.
• Customized Kronos software to meet the client needs.
• Working as a Kronos Application consultant to Support the Kronos Workforce Central.
• Gathered the requirements from the customer for their pay policies.
• Responsible to create and deliver overview and company specific presentation of Kronos application provided thorough knowledge transfer of NGUI and Labor Scheduling module.
• Installing Kronos Workforce Central 6.0, 6.1, 6.2 and 6.3, Kronos Connect 6.0, 6.1, 6.2 and 6.3, DCM and Process manager on the client servers.
• Prepared the requirement documents to configure the Workforce Timekeeper.
• Troubleshooting installation and Configuration issues and provide customer support during UAT.
• Successfully deployed Workforce Central 6.0 (WFC) from an installed base of 1000 employees in WFC 4.3 to 7000 employees in WFC 5.1.
• Played key role in allowing the Kronos project to finish on schedule and exceeding all expectations.
• Key participant in the Banner ERP HR and Kronos interface team.
• Internal-WFC Architecture & Tech Core Concepts.

Environment: KronosWorkforceCentral 6.2,KronosConnect 6.x, Module 4, Oracle, Time Clocks, ORG Map, Pay Codes, CBA Work Schedule, Premium Exceptions, Time Clocks.

Confidential, Reston, VA

Kronos Consultant

Responsibilities:

• Maintaining the Kronos application configuration for Development, Test, & Production instances.
• Facilitating architecture changes as required to optimize the Kronos Applications
• Reviewing Kronos application performance, working with business to suggest improvement
• Perform support for technical troubleshooting, and maintaining the Kronos vendor relationship
• Additional job responsibilities for the Kronos -- System Administrator include: Maintain / administer Kronos 6.1 with knowledge of JBoss 4.x, Oracle 11g+ SQL Maintain / administer Windows Server OS Requirements
• Troubleshoot Network connectivity - TCP/IP, Load balancing Setup / maintenance of end-user and security (Function access profiles)
• Troubleshooting Biometric 4500 configuration Apply Kronos service packs and patches
• Develop a solid base of general product knowledge on Kronos Workforce Central Suite products and other additional designated modules
• Provide expertise as the internal escalation point for support of Workforce Central products
• Research application questions by setting up scenarios and testing the application.
• Provide technical expertise to conduct specific performance or functional tests associated with resolving issues regarding Kronos applications.
• Provide significant transfer of Kronos product knowledge to Level I and II support team members.

Environment: KronosWorkforceCentral 6.x,KronosConnect 6.x, Module 2, Oracle 11 g, Windows XP.

Confidential, Ashburn

Kronos Consultant

Responsibilities:

• Configure access profiles for various user roles within Kronos.
• Configure and maintain Workforce Genies.
• Install and test service packs to the application and DCM servers as needed with any application enhancements or performance improvements.
• Develop and maintain custom Kronos reports using Crystal Reports.
• Create reports in SAPHR using Ad-Hoc reporting.
• Lead/Coordinate technical implementations, upgrades, functional design and system administration.
• Add and configure Kronos clocks to the Device Manager and ensure times are processed successfully.
• Troubleshoot network issues of Kronos clocks.
• System configuration to add new locations in SAPHR as needed.
• Provide on-going support for all Kronos Help Desk Functions, logs policies and procedures, ensuring all questions or issues received are addressed timely and provide efficient solutions for all users.
• Train and set-up security for end users on the proper use and functionality of the Kronos application.
• Develop technical and functional design documents for any rules modifications and application updates and processes.
• Monitor daily interfaces to ensure they are properly imported into Kronos application and modify stored procedures of any interfaces changes.
• Manage and monitor interface between Kronos and Performance Based Compensation Tool to ensure drivers are paid in accordance to the rules applied to their region.

Environment: Kronos5.x and WorkforceTime Keeper 6.0-6.3, Module 2, Oracle, Windows XP.

Confidential

Oracle PL/SQL Developer

Responsibilities:

• Developed stored procedures to extract the data from different sources and load it into data warehouse.
• Involved in creating detailed Functional Documentation which includes all Business requirements and Technical specifications.
• Used Oracle PL/SQL for implementing business rules and do performance tuning procedures.
• Created data mapping files for the data coming from different web services.
• Coded PL-SQL packages and procedures to perform data loading, error handling and logging. Tied the procedures into an existing ETL process.
• Developed procedures using Dynamic SQL. knowledge and experience in structured systems analysis and design techniques
• Developed database objects including tables, Indexes, views, sequences, packages, triggers and procedures to troubleshoot any database problems.
• Prepare the Mapping document which details out the mapping of source to the target data model with application of business rules.
• Importing and exporting the data into multiple environments.
• Worked with ETL team involved in loading data to staging area. Provided all business rules for the database for loading data.
• Involved in handling the changes in compiling scripts according to the database changes
• Developed reports using complex queries as per client request as a part of production support
• Performed SQL tuning using Explain Plan, Hints and indexes
• Created SQL*Loader scripts to load data into temporary staging tables

Environment: Oracle 10g/9i, SQL Server Reports 10g, SQL, PL/SQL, Toad, Oracle RDBMS, SQL Developer.