CAREER PROFILE

INFORMATION TECHNOLOGY professional with broad experience in and comprehensive knowledge of computer and network systems. Adept in establishing solid business relationships to ensure continuity in operations and optimal learning and support. Fluent in Project Management and driving internal operations forward providing a well-rounded team member capable of making an impact on multiple fronts.

CORE COMPETENCIES

• Operating Systems: Windows XP/Vista/7, Windows Server 2000/2003/2008, MAC OS, Cisco IOS
• Hardware: HP ProLiant, Routers, Switches, Hubs, Installations, Tape Library, Raid, Firewall
• Software: MS Exchange, Microsoft SharePoint Server 2007, VMWare, Microsoft SQL Enterprise Manager, Symantec BK Exec, Symantec Ghost, Microsoft Project, Microsoft Visio, Microsoft Office, Trend Micro A/V, Kaspersky A/V

Areas of ExpertisE

• Domain/System Administration
• Resource Management Network Planning
• Virtualization
• Network Analysis
• Exchange Administration
• LAN and WAN Design
• System Backup / Disaster Recovery
• Troubleshooting/Problem Solving
• Client Technical Support Training
• Network Security and Compliance
• Active Directory
• Project Budget Management
• Strategic Planning
• Productivity Improvement
• LAN Routing/Switching
• Vendor Relations
• Purchasing
• Policy Design Development

PROFESSIONAL EXPERIENCE

Confidential

Instructor Computer and Network Technology

• Instruct students in various aspects of the Information Technology field.
• Teach and facilitate four, 12-week courses per calendar year including:
• CompTIA - Security , Network , and A
• Microsoft - Server2008 Active Directory, Windows XP, and Windows 7
• Evaluate and grade students class work, practical lab performance, and papers.
• Provide leadership and mentoring to students to maintain an atmosphere that is conductive to maximum learning.

Confidential

Senior Network Engineer Contractor W-2

• Resolved wide range of technical service issues for both internal and external customers.
• Installed and configured Cisco Clean-Air Wireless Infrastructure.
• Utilized Solar Winds technology to ensure network optimization. Made recommendations based on reports.
• Negotiated SLA with Cisco and Avamar for new storage solutions.
• Involved with designing and implementing VMWare backup products and disaster recovery solutions.

Confidential

Senior Network Engineer Contractor W-2

• Member of design/sales team, responsible for the planning and engineering of the organizations MS Exchange and Citrix infrastructure.
• Broad experience with designing, implementing, and troubleshooting VMWare ESX server, setup V-Motion, and related VMWare products.
• Quickly mastered sales skills and new product information during four-week training and delivered a sales presentation to client outlining costs, time, and resources.
• Provided in-depth technical training to internal IT staff.

Confidential

IT Manager/Network Administrator

• Reported directly to COO. Primary responsibilities included network management and technical support in high-volume 24x7 manufacturing environment.
• Spearheaded infrastructure refinements at main office and remote locations, allowing for Specialty Printing's business expansion to accommodate personalized service for over 100 users. Negotiated all service/support contracts, hardware, and software purchases for company, successfully saving thousands throughout tenure.
• Solely established a company-wide Anti-Virus and security solution. Configured file access permissions on all network shares. Administered firewall and content filtering systems to ensure secure communications.
• Propelled new technologies, formulated future visions, designed systems, planned and scheduled software implementations and rolled out products on time and on budget.
• Led multiple IT projects as Project Manager and completed all projects on time and within budget.
• Developed user/reader-friendly company intranet SharePoint to promote better collaboration, and ensure crisp succinct communications across all corporate channels.
• Provided technical support and end-user training to internal and external customers on network, software, and computer systems. Delivered sales presentations to existing customers for business collaboration.
• Negotiated contract with Verizon Wireless and saved 20K annually.

Certified as Internal Auditor and led efforts to retain ISO certifications.

Confidential

Technical Consultant Concurrent with studies

Service and advised businesses and personal clients with computer and network needs and issues by providing the following professional services: PC break/ fix, hardware and software installs, PC and network security, performance optimization, server maintenance and back-ups.

Confidential Sergeant

• Member of Co. HQ and received technical training to administer Battalion network.
• Trained soldiers to be motivated, skilled, and fit for optimal job performance in preparation for deployment to Eagle Base, Bosnia in 2000 also led training efforts in NTC 2001 in preparation for deployment to Iraq.
• Honorably discharged from active duty Sept. 2002. Reassigned to Mass. National Guard
• Managed and maintained mission critical networks as a junior system admin while serving in Bosnia-Herzegovina.