SUMMARY

• Senior System Administrator with 9 years of experience with Windows Systems Administration and VMWare virtualization technologies and Technical Support.
• Provide, build and maintain the VMware vSphere Infrastructure, Involved in the VMware implementation and expansion work, Configuring and maintaining VMware infrastructure resources including VMware vSphere/ESXi 3.5, 4.0, 5.1 and 5.5; VMware vCenter Server, Expert in Web Client to manage vCenter.
• Strong experience with the VMware HA (High Availability), FT (Fault Tolerance), DRS (Distributed Resource Scheduler, Troubleshooting ESX issues related to storage, network and performance issues
• Good understanding of storage architecture in a virtualized environment and experience in iSCI, NFS and FC protocols, Extensive experience in working with the vMotion and Storage vMotion technology
• Strong experience with System Administration, Experience in vCLI, SSH, PowerCLI, Powershell, VBScript
• Experience using an Information Technology Service Management (ITSM) System, Monitoring ITIL environments such as change/ incident Management, Create and monitor RFC up to closure, Reviews all implemented changes to ensure that they have met their objectives; refers back any that have been backed out.
• Support VMware networking implementation including creation of vSwitches, port groups, connection types, network traffic and, security policy setting by NIC Teaming, load balancing, beacon traffic, notification to switches for connectivity problems and, connectivity with storage using iSCSI, NAS and SAN storages.
• Extensive experience with Active Directory, Domain Name System, Windows Internet Naming Service, and Microsoft Exchange.
• Expert in Windows server 2000/2003/2008 / R2/2012, Microsoft Active Directory, Microsoft Group Policy deployment to ensure standard computer settings, software distribution and security policy enforcement.
• Implementing, configuring, Migrating and supporting Windows 2003/2008/2008 R2, Creating and managing User Accounts & Groups in Active Directory
• Understanding and working knowledge of Citrix infrastructure, XenApp/Xendesktop 6.5 and 7.x including Citrix Director, Citrix PVS & Citrix Storefront.
• Technical knowledge of current network hardware, protocols, and Internet standards, including TCP/IP, and DNS, DHCP, IIS, FTP, Terminal Services/Remote Desktop
• Hands - on experience with installation, configuration, patching and troubleshooting, Experience in updating vSphere hosts using update manager, troubleshooting Windows Installer (MSI) & Windows Installer
• Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) conversions of physical/virtual machines using VMware Converter, Performing Snapshots, Cloning, cold migrations and hot migrations, Moving VM's from one LUN to another LUN using Storage VMotion
• Experience in implementing end-to-end infrastructure Disaster Recovery, Disaster Recovery Manager using SRM and vSphere Replication, Hands on experience in deploying VMware view, thin client computing, troubleshoot Complex issues and Participate in Escalations, Ensures stability through performance monitoring and tuning
• Administer and support WSUS environment, including approving, testing, and deploying updates via WSUS in SCCM and troubleshooting failed updates, Troubleshoot failed SCCM deployments and SCCM health issues.
• Capable of problem solving, time management and decision making skills with the ability to set priorities and produce results. Resolve customer technical issues through diligent research, reproduction, and troubleshooting, Implement pro-active preventative maintenance processes and procedures

TECHNICAL SKILLS

Technologies: VMware vSphere/ ESXi 4.0/5.1/5.5, VMware vCenter, VMware Converter, Citrix XenApp 5.0/6.5, Xendesktop 7.1, Workstations

Operating Systems: Windows Server 2000/2003/2008 R2/2012, Windows XP, Vista and 7, Linux, Solaris, IBM AIX

Storage: SAN, EMC Vmax, VNX 5300, EMC

Web Technologies: HTML, DHTML, CSS, XML, IIS

Application Server: SQL Server 2005/2008/2012 , MS Active Directory DHCP, DNS, WINS, and Microsoft Internet Information Service (IIS)

Scripting Language: Powershell, VBScript, vCLI

Other Tools: Splunk, Symantec Endpoint Protection, VERITAS Backup, Norton Ghost, EMC

PROFESSIONAL EXPERIENCE

Confidential, Houston TX

Wintel/VMware Administrator

Responsibilities:

• Oversee technical execution for global deployment, Resolve customer technical issues through diligent research, reproduction, and troubleshooting
• Regularly reviewed Firmware levels on Host/ servers, Involved in analyzing and implementing OS patches, hot fixes as well as updates and Performed EMC power path upgrades
• Supported data migration activities in VMs using SvMotion and data migration activities for Standalone Servers. Migration of File Servers and Print Servers.
• Support, troubleshot and maintain hardware including hosts/servers, storage and related peripherals.
• Monitored the Server Health Status of the CPU and memory, Tracked VM Resources (CPU, Memory, Disk), Managed Multiple Virtual Storage (MVS)
• Setup VDI environment in VMware environment ( ESXi 5.5).
• Daily administration of large-scale VMWare and Hyper-V environments
• Ensured coordination/integration with Storage, Network, & Database systems specialists and Worked with IT management to plans and schedules system upgrades
• Used PowerShell to execute commands/scripts, Installed remote server administration tools using Powershell, Used PowerShell, PowerCLI, VBScript scripts
• Implemented the concept of Windows Clustering on the servers having critical applications running on it
• Administration of HP Blade servers using HP On-board Administrator and Integrated Lights-Out (iLO) C7000 Chassis/ VBlock, Integrated Dell Remote Access Controller (iDRAC)
• Performed routine maintenance on VMware environment such as vCenter upgrades, firmware upgrades, Patching, and HBA updates, Experience maintaining business continuity using snapshot backup technology in a virtualized environment
• Installation and Configuration ofand vCloudAutomation Center (vRealize) 5.2 as the Automation Solution
• Design, implementing and managing Active Directory(AD), Internet Information Server (IIS),
• Microsoft Operations Manager (MOM)/System Center Operations Manager (SCOM), Systems
• Management Server (SMS)/System Center Configuration Manager (SCCM), Forefront Identity
• Manager (FIM), Microsoft Desktop Optimization Pack (MDOP).
• Provide daily support for the environment. Assist in all Data Center migration efforts, Worked on SAN storage for Host Prep on Server, Configuring shared LUN’s, Expanding and Shrinking of hard disk.
• Coordinate with specialized technical teams to provide support to ensure environment health.
• Deployed vmware VCO workflows and created new building blocks for workflows and deployed Vcloud director.
• Experience in the Installation of desktops using VDI environment.
• Migrated and thoroughly documented the procedures to migrate from various environments to the latest version of Exchange 2010 and Windows 2008 R2.
• Supported Microsoft Exchange Server 2010/2003, Outlook, Outlook Web Access (OWA) / Web Mail, email queue and Exchange Push Mail for mobile devices.
• Maintain Troubleshooting with Stores dismount and maintaining the disk space in exchange 2010.
• Solved coexistence mail routing problem for the Office 365 migration team.
• Monitoring ITIL environments such as change/ incident Management, Create and monitor RFC up to closure, Reviews all implemented changes to ensure that they have met their objectives; refers back any that have been backed out.
• Installation and Configuration of and vCloud Automation Center (vRealize) 5.2 as the Automation Solution
• Handling Microsoft Exchange and also IT infrastructure transformation / exchange migration projects
• Administered Exchange 2007, 2010 and office 365 environments
• Built Windows 2003/2008 Wintel Servers on standalone and blade servers based on application design and deployed stack on these servers.
• Designed SOP and maintained proper documentation, Closely work with program managers to ensure timely delivery of expected deliverables
• Worked on the virtualization using the Citrix XenDesktop and XenApp

Environment: ESXi 4.0, 4.1, 5.1 and 5.5, Windows 7, Windows Server 2003, 2007, 2008/R2 and 2012, SQL 2008/2012

Confidential - Missouri, KS

System Engineer/ Administrator

Responsibilities:

• Support, troubleshot and maintain hardware including servers, storage and related network devices and peripherals.
• Implemented and tested Virtual Desktop Infrastructure (VDI) with the terminal Services as in RDP Services.
• Involved in analyzing and implementing OS patches and hot fixes as well as other OS configurations and updates as well as Antivirus management. Updating vSphere hosts using update manager, Troubleshooting Windows Installer (MSI)
• Administrating production of servers/network infrastructure that includes Domain Controllers, IIS Web Servers, Exchange Mail Servers, WSUS Patching servers, print Servers, System Management Servers (SMS), Terminal Servers, RAS and File servers
• Administer and support WSUS environment, including approving, testing, and deploying updates via WSUS in SCCM and troubleshooting failed updates; maintenance windows and staggered updates deployments.
• Monitor, manage and troubleshoot using tools such as event viewer, MMC, EXBPA, exchange management shell, PowerShell, message tracking tool, regsvr32, regedit, and regedt32.
• Perform MS Exchange system administration activities involving install, update, configure and maintain servers
• Responsible for running Wintel on host operating systems (and applications) such as Microsoft Windows to run in a protected, virtual environment in a window on Mac OS X.
• Installation, Configuration and Administration of VMware ESX 5.0, Virtual Center 4.0 Servers and also patching, management and troubleshooting of VMware ESX 4.X and 5.X, and ESX Servers and Vcloud director.
• Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
• Configured HA, Failover and DRS, Network configuration on ESX servers which include NIC teaming / Bonding for Failover and Load Balancing purpose
• Created and configured and managed resource pools, create and troubleshoot vSwitches and Distributed switch, Monitored the Server Health Status of the CPU and memory, performed Snapshots, Cloning, cold migrations and hot migrations
• Daily administration of large-scale VMWare and Hyper-V environments, HP On-board Administrator and Integrated Lights-Out (iLO)
• Setting up Exchange Server Archiving - archive items from Microsoft Exchange user mailboxes, journal mailboxes, and public folders
• Troubleshooting Exchange Components (Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders and Free/Busy Information).
• Experience designing, implementing and managing Active Directory, Internet Information Server (IIS), Microsoft Operations Manager (MOM)/System Center Operations Manager (SCOM), Systems Management Server (SMS)/System Center Configuration Manager (SCCM), Forefront Identity Manager (FIM), Point of Sale (POS), MS SQL Server, Microsoft Cluster Server, Microsoft Desktop Optimization Pack (MDOP).
• Design and architecture review for VREALIZE installation based on VMware recommended best practices
• Configuration of service blueprints used in VREALIZE
• Configured memory, processors, switches etc. on for virtual Servers on ESXi host, build Clones and Templates for new Projects and allocated them to appropriate Resource pools.
• Managed High Availability and Fault Tolerance solutions, ensured coordination/integration with Storage, Network, & Database systems specialists and clients
• Develop implementation plans and schedules relating to system upgrades and performed upgrades of VMware ESXi, Work with IT management to plan, test and execute network upgrades as necessary, including subnet/VLAN switching, deployment of new infrastructure, and related activities.
• Responsible for Administration of Active Directory and delegating control / permissions.
• Created User Accounts, Domain Accounts, and Distribution Groups with Active Directory
• Used PowerShell to execute commands/scripts, PowerShell, VBScript
• Configured automated VM migrations using automated scripts in PowerShell. Standardized network cable runs for VMware hosts across multiple data center. Migration of File Servers and Print Servers.
• Used PowerShell, PowerCLI scripts for migrating VMs, creating snapshots.
• Built ESXi hosts using multiple technologies including HPSA, VUM, Host Profiles, and PowerCLI scripts Performed routine maintenance on VMware environment such as vCenter upgrades, firmware upgrades, Patching, and HBA updates
• Supported 5000+ Microsoft Active Directory and Exchange users on Wintel server environment.
• Worked on the virtualization using the Citrix XenDesktop and XenApp

Environment: ESXi 5.1/5.5, Windows 7, Windows Server 2008/R2/2012, SQL 2008/2012

Confidential, Chicago, IL

System Administrator

Responsibilities:

• Regular communication and collaboration with counterparts in the engineering teams.
• Monitoring ITIL environments such as change/ incident Management, Create and monitor RFC up to closure, Reviews all implemented changes to ensure that they have met their objectives; refers back any that have been backed out.
• Configured HA, Failover and DRS
• Configured memory, processors, switches etc. on for virtual Servers on ESXi host.
• VMWare Administration and managing Virtual center.
• Managing VMWare container and Virtual Machines, and Integrated Dell Remote Access Controller (iDRAC)
• Building VM and Templates for new Projects and allocating them to appropriate Resource pools.
• Configuring and managing resource pool.
• Tacking VM Resources (CPU, Memory, Disk)
• HP Blade Hardware Configuration, Maintenance and Troubleshooting
• Added SAN storage on a regular basis to clusters based on capacity requirements
• Creating and managing the VMware clusters
• Expand Disks upon Capacity Planning
• Configured and maintained new VM’s and Installed Microsoft Windows 2003/2008 Servers
• Installing the VMware Tools on the VM
• Involved in analyzing and implementing OS patches and hot fixes as well as Antivirus management
• Designed and upgraded Windows 2000/2003 DC Active Directory Infrastructure to Windows 2008 DC Active Directory Infrastructure.
• Worked on a strict deadling by co-ordinating with Network, storage and Wintel teams to Recover Windows 2003 and 2008 Physical and Virtual servers into isolation.
• Installing, configuring and administering Windows 2003/2008 servers.
• Installed and Configured WIN, TCP/IP, DNS, DHCP and IIS
• Strong knowledge of Systems Hardware and Multiple Virtual Storage (MVS)
• Support, troubleshot and maintain hardware including servers, storage and related network devices and peripherals.
• Provide second/third-tier systems support to internal and external customers as necessary.
• Regular reviews of Firmware levels on servers
• Used PowerShell to execute scripts, VBScripts.
• Created User Accounts, Domain Accounts, and Distribution Groups with Active Directory

Environment: ESXi 4.0/5.1 Windows XP/7, Windows Server 2003/2008/R2, SQL 2008

Confidential

System Admin

Responsibilities:

• Work with IT management to develop and support IT strategy, including upgrades, capacity planning, innovation initiatives, and replenishment
• Created Virtual Servers on ESXi 3.5 and maintained through Virtual Center Infrastructure Client.
• Coordination/implementation of hardware and software installations and upgrades.
• Publishing the Desktops and Individual Applications according to the Department requirements in the organization.
• Installing and updating Citrix Patches on Servers.
• Involved in Migrating from windows 2003 to Windows 2008.
• Monitored and managed the performance and the load balance of the Servers.
• Worked on deadline, multitasking simultaneously worked on multiple projects and coordinated with various vendors. Applying Securities Policies.
• Providing users with access rights and permissions for accessing the applications
• Weekly server maintenance, planning and coordination.
• Developed documentation of program development, infrastructure design and topology
• Technical perform design for major changes to existing Citrix environments
• Conducted regular Citrix maintenance and refresh activities
• Administering operating system and server software including Windows Operating systems, Windows Server 2003 and 2008, Citrix XenDesktop and XenApp Server, VMware ESXi and Microsoft Office applications.

Environment: ESXi 3.5, Windows XP, Windows Server 2003/2008, SQL 2005, Citrix Presentation Server 4.5

Confidential

Windows Administrator

Responsibilities:

• Administrating production of servers/network infrastructure that includes Windows Administration of Domain Controllers, IIS Web Servers, Exchange Mail Servers, print Servers, System Management Servers (SMS), Terminal Servers, RAS and File servers on Windows 2003 and windows 2000 in the data center/server farm.
• Administrating DNS, DHCP & IIS servers. Created and managed user and group accounts in User Manager and in MS Exchange Administration.
• Experienced with x86 / x64 Intel, HP, IBM & Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Managing Exchange 2003 servers and troubleshooting issues related to mail delivery, configuring MX records to enable and disable domain.
• Responsible for Active directory, GPO, LDAP, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
• Installed & configured Windows 2003 with Active Directory service.
• Installing, configuring, administering, troubleshooting VMware server on ESX platform and VMware client, workstation.
• Installed and managed McAfee EPO software on servers and clients.
• Responsible for Desktop, Laptop, Network and Outlook support & troubleshooting client's issues.
• Installed and implemented Manage Engine monitoring application and configured SNMP and WMI on Servers and other network devices
• Monitoring print queues regularly for smooth operations.
• Creating a backup job and also took backup of data center on daily, weekly and monthly basis.
• Experience in projects not limited to System reengineering, capacity planning and risk management.
• Lead Technology Implementation including vendor selection, System Architecture, Setting landscape, Capacity planning, security, storage management and High Availability.
• Disaster recovery planning, implementation and recovering systems during crash or hardware failure.

Environment: Windows server 2000/2003, Exchange 2003.