System Administrator Resume Profile

Skill Summary:

Area of expertise includes analysis, implementation, monitoring, technical documentation, testing for various Application software and Tools.
An IT Professional with 7 years of work experience in Application Support / Production Support and tools migration environments.
Experience on BMC Patrol Administration - Installation, Configuring and Tuning the Agent on Solaris, AIX, Linux and windows servers.
Knowledge on Bmc Event Manager BEM /Service Impact Manager SIM
Installing/Configuring Console Server, RT server and PCO
Installing KMs and configuring KMs
Expeience on HP Operation manager and OVO agent migration.
Identifying the GAP Gap Analysis between old OM agent and latest agent and documenting Gap Analysis.
Installing and configuring HP Operations Agent HTTPS and HP Performance Agent HP OVPA on windows, AIX, HPUX and Solaris servers.
Installing and configuring the certification.
Deploying policy from Management server to Node server.
Basic health check of OVO agent after successful migration.
Installing/configuring the DBSPI, UXMON, WINMON etc
Creating node group and adding node to Node group in Management server.
Testing and documenting from management server side for OM configuration.
Ensuring all problems get resolved within agreed SLA and with all quality procedures
Hands on experience in installing and troubleshooting OV operations, OV Reporter, OV Performance Manager agents on different server platform Unix, Linux and Windows .
Extensive knowledge and experience in HP OM implementation and administration.
Have implemented HP reporter and Performance Manager on windows and integrated with HP Operations Manager
Knowledge of Shell Scripting.
An efficient team player with strong leadership qualities

Confidential

HP Operations Manager on UNIX admin 1 and 2 5 days
HP Operations Manager on windows admin 1 5 days

Hardware and Software Environment:

Operating Systems : UNIX, Windows2000/NT/XP
Products Tools : BMC Patrol, BMC Console Server, BMC RTServer, BMC Event Manager BEM /Service Impact Manager SIM ,HP Operations Manager, OMU, OMW, HP Performance Agent OVPA.

PROFESSIONAL EXPERIENCE

Confidential

Key Deliveries:

Responsible for end to end Migration/Solution of HP Operations Agent OVO Agent for APJ customer.
Initiate a kick of meeting with respective client ADM to explain about the migration program, and migration plan etc.
Alone responsible for doing complete migration activities from DCS tools team for the assigned accounts.
Migrating older version of HP Operations agent to latest version as per SUMA and attaching to new OMU9 Management server.
Deploying HP OVPA Performance agent on all nodes for reporting purpose.
Identifying the GAP Gap Analysis between old OM agent and latest agent and documenting Gap Analysis.
Performing network test before migrating the HP OM agent.
Creating node group and adding node to Node group in Management server.
Creating node hierarchy and adding the node to hierarchy for better visibility.
Installing and configuring HP Operations Agent HTTPS and HP Performance Agent HP OVPA on windows, AIX, HPUX and Solaris servers.
Installing and configuring the certification.
Deploying policy from Management server to Node server.
Basic health check of OVO agent after successful migration.
Installing/configuring the DBSPI, UXMON, WINMON etc
Customizing the OS monitoring by configuring the cfg files.
Adding node to HP Reporter OVPR for generating report.
Testing End to End event routing to SM7 ticketing tool by creating test events.
Testing and documenting from management server side for OM configuration.
Work closely with System Administrators and Project engineering teams towards analyzing and identification of OVO agent and Migration related issues.
Schedule and facilitate weekly review meetings with customer and discuss the status of various projects / tasks

Confidential

Installing/Configuring BMC Patrol Agent on UNIX and WINDOWS server
Monitoring the Unix and Windows servers using Patrol Agent
Installing/Configuring Console Server, RT server and PCO
Installing KMs and configuring KMs
Configuring Notification rule in BEM Email/page and remedy ticket by using Patrol Impact Explorer PIE
Experience on BEM
Working on BEM/SIM cell.
Start and stop cell
Working on SIM path.
Start/stop/restart PATH
Adding/removing agent from mcxp path
Installing patrol impact explorer PIE into desktop
Supporting Micron Technology US customer using Remedy and Clear Quest
Decommissioning the servers
Installation, Configuration and upgrading of Unix OS in user desktop, as well as servers

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