SUMMARY:

• System Administrator / Systems Engineer / VMWare Administrator with 20 years experience in server, client, and tech support of ALL versions of Microsoft Windows Server, 6+ years of support for multiple versions of Linux Server (RHES 6.4, SUSE 11, Scientific Linux), Linux workstation (RHEL 4 - 6.4), and Unix Server (AiX I5 to 6.2); 3 years
• LabWare LIMS5 (OpenLab32/WinlLab32) System Administrator;VP of Technology, Help Desk Manager and Team Leader experience, including Project Leader, and Senior AV Security roles, GMP/GDP Technical Writer

PROFESSIONAL EXPERIENCE:

Senior Server Engineer/Windows Server OS Specialist

Confidential

Responsibilities:

• GDP documented procedures, conducted audit ready data retrievals, and performed compliance/audit/legal data recovery of application data in audit ready format for LabWare LIMS 5, OpenLab32 and Winlab32, MAPS, ESCIS, etc...

  (Learned LabWare LIMS5 to GDP/GMP Document procedures for future data retrievals)

• Configure and have working knowledge of all Microsoft Windows Servers (both physical and virtual)
• Knowledge of interoperability between applications, databases and client software
• Installing and configuring enterprise level software
• Installing databases to hand off to DBAs (Oracle multiple versions, SQL R2)
• Setting up systems required to facilitate the archiving, viewing and presenting of GMP data

  (Good Management Practices)

• Able to determine how to configure the migrated system to work in a secured isolated virtualized environment (VMWare 4.1, 5.5) SuSE (SLES 9.x-11.x), RHEL/RHES 4-6.x servers, Microsoft Windows Servers (ALL versions)
• Performing verification, data migration/integration and data retrieval of GMP and non-GMP data
• Utilizing tools to migrate to a virtual environment (utilizing Acronis, Platespin, VConverter)
• Administering virtual environments (VMWare 2.5, 4.1, 5.5)
• Performed database queries (SQL, Oracle) developed by DBAs and tweaked as necessary.
• Following Standard Operation Procedures (SOP) - Following all Federal Pharma GDP (Good Documentation Practices)
• Sucessfully trained and certified in over 47 GMP (Good Management Practices) and GDP Pharma courseware.
• Executing technical verification test scripts (HP ALM-QC)
• Developing and writing procedural technical protocols and test scripts (SOP, Controled Documents, HP ALM-QC Test Runs) as the department technical writer
• Developing and writing technical summary of activities (OneNote) for weekly departmental meetings

Senior Microsoft 2012/2008 Server Engineer

Confidential, Breinigsville, PA

Responsibilities:

• S.C.A.D.A. Windows System Admin (IP based instrument management software for pipline processing), and Infrastructure specialist - SCADA 7.5/7.7 Upgrade of client's Microsoft Windows 2008 AD Servers to new Microsoft Windows 2012 systems on newly purchased HP DL380 GEN8 hardware (utilizing Virtual media and ILO4 access at times).
• Built remote site read only Microsoft 2012R2 Active Directory Domain Controllers on MicroServer GEN8 hardware (HP CUBE).
• Racked, installed OS, and added 24 servers to new AD Domain, after teaming the Broadcom NICS for SCADA LAN interaction on the IP scope of the newly built 2012 AD network.
• Ensured all new Server AD computer objects were in the right OU for SMS/SCCM propagation/deployment.
• Moved new systems (hardware) and installed in the offsite Backup Command Center (BCC) in Macungie/Emmaus, PA data center racks with my own equipment (drills, etc).
• Trained in SCADA 7.4 and 7.7 RCA control operations and troubleshooting.
• Developed, tested and implemented ImageX disaster recovery solution on bootable WinPE 5.1 USB 3 imaged thumbdrive injected with ImageX executable files and HP hardware drivers in the ISO image.
• Created Disaster Recovery for the spare MicroServer GEN8 Domain Controller with my developed DR solution, after running the "generalized", "Out-of-the-box" (OOBE) SysPrep of the 2012 R2 Domain Controller operating system, and HP Recovery partitions, and then successfully tested the restore of the imaged partitions to the HP MicroServer GEN8 hardware.

Senior Server Engineer

Confidential

Responsibilities:

• Administered and maintained the UNiX OS AiX 6.2.0 running Tivoli Storage Management 6.1 for the system operations automations of the Merck assets, using Tivoli for data backup and imaging of the Merck High Availability operations centers and operation of the IBM 3494 Tape Library. Operating as a Windows/Linux systems admin, Infrastructure engineer and Level 2 networking support managing
• Linux RedHat 5.3-6.3, SuSE (SLES 9.x-11.x) servers (supporting all systems management integration with centralized kickstarter scripts), workstations (IBMD20-D30), Windows 2008 servers (both physical and on VMWare 4) for the Lansdale and North Wales, Pa., Merck High Availability operations centers. Identified issues, provided root cause analysis and resolutions and escalated to senior staff as needed. Provided daily support of the Merck Scientists in their Pharma R&D facility installing and supporting the High Availability (HA) Linux clusters running on the HP C7000 enclosed BL460c GEN8 blades (full and half height), and the DL model HP virtual servers clusters. Retired older IBM cluster technology after consolidating system operations automation, removed out of service IBM, HDS (Hitachi), and HP hardware and transitioned
• TSM tapes to new, higher density resources (SAN Storage and tape). Continuing the Data Center asset recovery and systems management integration (reducing the data center footprint) while networking support consisting of network router and switch troubleshooting and installations (providing access and replacing parts for the offsite Level 3 networking support - mainly Pratap Singh) on the RX8 and RX4 fiber/ethernet routers and switches and various other Cisco and IBM switches in the racked server environment. Performed some DBA SQL support as a system admin. Supported Linux RedHat 5.3-6.3, SuSE (SLES 9.x-11.x) servers and workstations (IBMD20-D30), Windows (both physical and on VMWare 4), and AiX 5.3-6.2 servers running TSM (Tivoli Backup) versions 5.3 to 6.1 and the
• IBM 3494 Library, for the Lansdale and North Wales, Pa., Merck High Availability operations centers; Providing daily support of the Merck Scientists in their Pharma R&D facility; Installing and supporting High availability Linux clusters running on the HP C7000 enclosed BL460c GEN8 blades (full and half height), and DL model HP servers. Maintained the Linux systems ensuring kickstart updated the OS, running apt-get, alien and YUM as needed, depending on version. Configured LDAP connectors for folder sync and AD authentication to UNIX AD accounts for file shares. Retired older IBM cluster technology, out of service IBM, HDS (Hitachi), and HP hardware and TSM tape transitions to new, higher density tapes. Removed 13 pallets of equipment in Data Center asset recovery.

Vice President of Technologies

Confidential

Responsibilities:

• Performed server imaging, virtualization and systems management integration, both locally and remotely, utilizing Altiris imaging of server rescources and package management for system operations automations, Ghost and ISO boot imaging, PXE DHCP installations, passive ftp pushed thin client scripted hosting and VMWare builds of Windows, Linux and Citrix systems. Provided root - cause analysis, troubleshooting and resolution remediation as needed. Also utilized SMS package pushes when client designated and PSTOOLS/WMIC scripts instead of Powershell scripting, due to the additional requirements Powershell had for support at that time.
• Responded to on-call and on-site escalations as one of the system engineers for x86/x64 Microsoft (Windows 2008/2003/2000/ NT), Linux (CentOS 4-5.x),VMWare (2x-4x), ESX (5.x), Exchange (2003), OCS (2007 R2), McAfee/ePo (4.x), Citrix MetaFrame, Presentation Server and Multiple web and client versions of the Citrix client for the clientele of iQor.com, and Barracuda Anti-Spam server systems engineer, performing unassisted whenever possible.
• Performed forest (wide area network) and domain wide (local area network) administration duties answering daily escalated service desk MAGIC (BMP)help desk tickets.
• Worked both independent and team technology projects to ensure the varied out-sourced corporate call center remote WYSE and Neoware (WinTerm) thin-client, terminal server (rds 5 AND 6), VMWare (2X-4.X) nodes and Citrix farms were maintained and functioning at peak perf ormance for the company client le (more than 5000 thin clients). Thin clients weere embedded XP os hardware with varying sizes (vetted hardware on a n R&D project to determine right hardware applications and implemented builds in multiple 500 seat call centers).
• Performed internal infrastructure engineer project lead support, working closely with the developers of the private internal Cloud applications for unique iQor software development for existing client potential sales.
• Worked closely with SQL Database administrators while installing SQL 2012 server and client software, and hardware, (see Nadaraj Gadiraju ).
• Moved, installed, racked, maintained and integrated hundreds of Microsoft (Windows), VMWare (ESX), Linux (CentOS) operating systems in multiple data center expansion/ data migration/ systems, both clustered and independent, for management integration projects.
• Regularly tested and ensured all Server and User Active Directory objects were in the right OU for correct SMS propagation/deployment.
• Participated in rotating engineering team member global support of urgent after-hours issues.
• Maintained McAfee / ePo (Epolicy Orchestrator) anti-virus globally as the Senior Anti-Virus Security Engineer for system operations automation
• Supported the Barracuda appliance profiles, rules and recovery for internal security audits and spam/malware filtering of iQor email traffic.
• Maintained the IIS 5-6 proxy server configurations during on-call rotation and assisted web admins performing IIS restarts as needed (sub-hosted domains on my own websites privately).
• Maintained forest and domain Microsoft Active Directory user and computer objects, containers, policies, SMS packages and infrastructure, Microsoft Exchange mailboxes, Blackberry (BES) Server and smartphones, and the OCS (Office Communication Server 2007 R2) client/server communications.
• Provided configuration support for monitoring (zabbix) and file sharing (LDAP).
• Maintained the Disaster Recovery images as a member of the engineering team.
• Provided networking hands-on support for senior networking engineering offsite access and troubleshooting to the data center as the infrastructure engineer.
• Worked with Hitachi engineering during a Christmas break on Hitachi SAN installation for iQor, installing 2008 R2 server heads from Hitachi media for the HDS SAN administration. Also ran the fiber in the Data Centers and to the racked Brocade fiber switches with Senior network engineering configuring the Global addresses remotely.