SUMMARY

• VMWare and Microsoft certified professional with 8+ years of Experience in IT infrastructure management. Design, Implementation and troubleshooting of mission critical IT systems. Deploy, upgrade and manage systems, including virtual infrastructure, hardware, networks, databases, middleware servers and peripheral equipment.
• Expert in Configuring and administering windows server 2003/2008/2012 , Exchange, SharePoint, SQL server, IIS 6.0/7.0, WSUS 3.0 SP2, Office 365, and Hyper - V 2012 servers in a clustering environment.
• Mastered in trouble shooting windows OS issues, handled escalated L3 issues in end user computing.
• Managed a large-scale global environment of 70,000+ user base spread in multiple sites across globe.
• Refreshed 385 servers hardware in 4 months without any impact to Business continuity.
• Experience in managing multiple Windows systems with Microsoft SCCM2007/2012 providing patch management, remote control, software distribution and OS deployment.
• Installed (racked and stacked) HP Proliant Blade Servers, Cisco UCS and Dell Power Edge Servers in multiple data centers. Familiar with HP ILO, UCS Manager, UCS Central, Dell OpenManage Tools
• POWERSHELL 3.0 scripting skills, Wrote from Scratch and tweaked many VB scripts to automate admin tasks.
• Experience with deploying, configuring Apache, Tomcat, MySQL and Hadoop Apps on UNIX/Linux servers
• Virtualization and Storage:
• Over 5+ years of experience with VMware ESX4.0 and ESXi/5.0~5.5, vCenter, Horizon View.
• Configured and deployed VMware environment with 20+ clusters, Advanced level skills in DRS, HA, FT, Vmotion, SVmotion, Host profiles, VSphere Update manager, vApp, Distributed switch.
• Performed physical to virtual (P2V) migrations of 700+ physical servers. Maintained 1200 virtual servers.
• Managed complete design and implementation of EMC Clariion SAN environments thereby ensuring high availability and performance characteristics for VMware Virtual Infrastructure & SAN-backed applications.

TECHNICAL SKILLS

Operating Systems: Windows 2003, 2008 R2,2012 servers, SBS 2008, RHEL6, SUSE Linux, CentOS 6.0, HP UNIX, Windows XP,7,8.1 and Mac(Mavericks)

VMWare: vSphere 4.5/5.0/5.5, VMware ESX and ESXi, vCenter server 5.0, orchestrator, VMware converter enterprise, VMware Update Manager, Power CLI, VMWare Workstation8.0/10.0.

Microsoft: SQL Server 2005/2008, MS Active Directory 2003/2008, DHCP, DNS, WINS, and Microsoft Internet IIS 6.0/7.0/7.5 WSS3.0,MOSS 2007, WSUS 3.0, Exchange 2003/2010, Hyper-v 2012, SMS 2003, SCOM, 2007/ 2012 SCCM 2012,MS VMM, Powershell scripting.

Monitoring Tools: vCop, vFoglite, ESXTOP, Wireshark, WhatsupGold, Cisco Network Assistant, Procmon. PRTG, ManageEngine service desk

Storage: NetApp FAS series, EMC Clarrion, Vmax, Free NAS, Open filer

PROFESSIONAL EXPERIENCE

Confidential, Lincoln, NE

L2 Wintel Administrator

Responsibilities:

• Collaborate with project implementation teams to architect and build infrastructure that complies with vendor requirements while meeting project requirements.
• Designing an Active Directory and Network Infrastructure, Forest and Domain Infrastructure.
• Implementing Group Policy, Managing and Monitoring Dynamic Host Configuration Protocol (DHCP) managing and monitoring Domain Name System (DNS).
• Installation, configuration and administration of Windows 2008 R2/Windows 2012 (server core) domains in an enterprise network environment.
• Administering Information store Management, Public folder Management, Exchange system Manager Management, Groups and Address List Management, administrative Group Management
• Setting up permission, delegating permission, Routing Groups and Routing groups Connectors.
• Provide support to application teams on IIS configuration, Ensure availability and capacity of key services such as file, print, DHCP and DNS.
• Installing and Managing ESX and ESXi Servers on HP & Cisco hardware, installation of vCenter Server, Upgrading 40+ hosts from vSphere 4.1 to vSphere 5.0 upgrading VMware Tools for all VMs
• Create a procedure for the P2V migration and make a decision along with the client team to decide which servers to be virtualized
• Installed and Implemented VMware ESXi 5.0 host servers with vSphere Client. Configured HBAs and iSCSI SAN
• Manage testing, implementation and administration of vCenter Lab Manager Server
• Manage daily and weekly backups using Veeam backup,
• Perform troubleshooting of operating system and software infrastructure issues on Domain Controllers, Member Servers, Server Clusters, and Virtual Machine Farms
• Configure and Monitor alerts with WhatsUpGold and Server’s check software
• RAID 1, 1+0, 5 and 6 Implementations
• Interact and coordinate with different teams to meet the deadlines
• Documentation includes PCI compliance Requirements, Project Plan, Network Diagrams, P2V migration and Network design and upgrade recommendations
• Disaster recovery planning, implementation and recovering systems during crash or hardware failure.
• Update and patch all ESX servers and coordinate hardware-software installations and upgrades to ensure work is performed in accordance with company policy.

Confidential, Detroit, MI

Windows &VMware Administrator

Environment: VMware ESXi, vCenter, Windows Server 2003 R2/2008R2, HP DL & ML server series, Cisco UCS B200 chassis, HP Insight Manager, UCS manager, Cisco Enterprise Network equipment.

Responsibilities:

• Installed and maintained file, print, mail, application, and database servers in Windows environment.
• Provided system administration and OS support for both Windows & UNIX server systems of over 450 Virtual/Physical servers.
• Performed routine capacity planning tasks for storage assets (i.e. storage frames, SAN switches, etc.), generate reports showing the utilization of storage assets, and provide documentation of storage environments.
• Responsible for backup and recovery of all servers, applications, services, and data.
• Ensures the efficient operation of the network and related systems; Plan for future growth & development.
• Patched all Windows servers and workstations with updates through WSUS server.
• Customized 2003/2008 servers in terms of Registry, Audit/Account/Security policy, patching, to sustain Company Standard Operating Environment.
• Configured Citrix Terminal Servers.
• Participated in Project Management in several key projects which included the migration and consolidation of several data centers, migration planning for future system consolidation.
• Configured and Managed if any issues with HP Proliant (ML/DL) servers.
• Managed and Designed Inter-VLAN routing, Ether channel, Stacking and SPAN ports configuration on Cisco switches.
• Configured Netflow and SNMP on ASA, and other Layer 3 devices for monitoring.
• Monitored Network/Server related issues using monitoring tools ( WhatsupGold, Wireshark)
• Documented Disaster Recovery & Data Center Security Plan for Fidelity IT Infrastructure
• Ensured adherence to procedures and processes for hardware, software, and applications
• Performed operational turnover on all system implementations.
• Performed problem analysis and Root Cause Analysis when failures occurred.
• Interacted with different teams to meet the deadlines and participated in weekly meetings
• Developed network management processes within the ITIL v3 Framework with the team

Confidential, Atlanta, GA

Windows server Administrator

Environment: Windows 2000/2003, 2008 R2, SMS 2003, IIS 6.0, Microsoft WSUS, Windows XP/7

Responsibilities:

• Migrated with team 100+ servers from Windows 2000 and Windows 2003 environment, including File and Application Servers; restored File permissions and Shares.
• Implemented Microsoft DHCP, DNS, WINS, Domain trust relationship, fault tolerance, file and print services, user and group management.
• Worked on Migration Projects Involving IIS 4.0, 5.0 and 6.0-based applications.
• Installed, and supported 100+ Desktops, Laptops, Network Devices, and Computer Peripherals with the IT team
• Was Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
• Installed, configured, administered Windows 2003 servers, Active Directory Services, FTP, WSUS, IIS Web Server and SQL Database Server
• Was Responsible for Security Patch Management and Deployment to all clients using Microsoft WSUS.
• Weekly Backups on NAS storage
• User Support - Monitored and troubleshooting system performance, server & user related issues. Provided support to users to resolve their day-to-day issues related to OS, E-mail, Account issues, hardware etc.
• Was Responsible for Backup/recovery strategy of all windows based servers. Planned and implemented fault tolerance and strategies for backup and restoring files on the network using different media devices like tape drives, compact disk and additional hard disk etc.
• Implemented cross-functional IT skills training so our team was well prepared and resilient when faced with challenging issues, which greatly improved IT incident response times & work quality.
• Asset Management - Helped infrastructure team to Manage Leased Assets.
• Vendor Management - Build strong relationship with new / existing vendors to get good support and pricing. Selected and recommended the right product and the source at the appropriate price range for the business user.

Confidential

L2 Desktop support/Systems Administrator

Environment: Windows 2000/2003 Servers, VMware, Active Directory, NAS, IIS 4/5/6, Cisco routers and switches

Responsibilities:

• Successfully handled installation, configuration & troubleshooting of OS such as Microsoft windows2000/2003 and windows XP Professional.
• Troubleshooting Desktop/laptop hardware related issues, Printers, wireless access points.
• Shared level and user level security and occasionally visited on client locations to install software and troubleshoot the problem.
• Facilitated the setup of PC for the new user, provided setting permission to user and helped them with the Log on various problems.
• Extending solutions for end user problems including interface with clients whenever requested.
• Updating patches and security fixes available for workstation Operating System.
• Interfacing vendors for maintenance & support.
• Clearing ticketing tool for Problem/Incident requests.