PROFESSIONAL SUMMARY:

• Provide remote hands assistance installing/ replacing network equipment consisting of and not limited to switches, routers, SFP, fiber run, etc.
• Performed network equipment inventory and configuration analysis.

TECHNICAL SKILLS:

Ciena: - Carrier Ethernet Course,Alcatel 7750 SR Platform Service Implementation, Alcatel 5620 Sam,ARCH - Designing Cisco Network Service Architectures v2.1,BGP - Configuring BGP on Cisco Routers v3.2

Operating Systems: Windows DOS/95/98/NT/2000 Professional, SCO UNIX, JUNOS,CatOS, Cisco IOS, IOS XR, IOS XE

Software/Utilities: Preside, Site Manager, WaveStar CIT, SAM, Microsoft Office, Microsoft Project, Visio Professional, SQL, SAM5620, Remedy, HP Open View, Telenium, Solar Winds, Arbor, NetFlow, TCP/IP Protocol Suite, NAT, EIGRP, OSPF, BGP, RIP, HSRP, Spanning Tree, PPTP, PPP, Route Aggregation, IPSec, RADIUS, TACACS+, Secure CRT, VI editor, WiFi

Hardware: Nortel Optera Metro 3300, 3400, and 3500 Series, Lucent DMX and SDH, Sonus Softswitch, Alcatel 7750 SR, Juniper MX960, MX80, EX4200, Cisco Routers (2610, 3640, 4431, 4451, ASR1k, ASR9K, CRS-1), Cisco Catalyst Switch (2960XR, 3850, 4510, 6509), Nexus, ASA5520, F5 BIG-IP 4000, Riverbed CX3070

PROFESSIONAL EXPERIENCE:

Confidential

Network Engineer

Responsibilities:

• Designs and plans network systems.
• Provides specifications and detailed schematics for network architecture.
• Provides specific, detailed information for hardware and software selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements.
• Configured, installed, replaced and conducts testing of network systems.
• Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc.
• Evaluates and reports on new network technologies to enhance capabilities of the network.

Confidential

Network Ops. Engineer

Responsibilities:

• Provide Tier 3 engineering support during critical operational incidents as needed.
• Deployed network equipment for Branch office refresh and new Branch office build outs, domestically and internationally consisting of 4431 IOS-XE, 2960XR and 3850 Switches, Meraki Wifi Access Points, and Riverbed Wan Accelerator.
• Configured and installed Cisco 891 router for DMVPN hub and spoke environment.
• Supports the LAN and WLAN infrastructure for campus, remote office and Data Centers consisting of 240 routers, 800 switches, and 700 wireless Meraki access points.
• Managed F5 BIG-IP 4000 LTM; created node, pools and vServers using different load balancing methodology.
• Administered Cisco ASA 5520 filters for network access, and managed Cisco ACS TACAS Server.
• Mass modified router and switch configurations via Solarwinds NCM.
• Responsible for ATT VPN circuit troubleshooting, turn up and upgrades.
• Lead projects and coordinate other technical and PM resources to deliver solutions that follow best-practice ITIL standards.

Confidential

NOC Engineer II

Responsibilities:

• Proactive Monitoring of all Confidential Backbone as well as the Verizon Premium Data Centers Network infrastructure involving of IP, and Optical, LAN/WAN environments
• Troubleshooting support for Verizon customer and internal infrastructure issues which entail but not limited to, routers, switches, and optical devices
• Network administration of all LAN/WAN and NOTA Internet Exchange PEERing platforms which include but are not limited to BGP configurations/turn-ups, port/interface turn-up, vlan configuration/changes, VIP configuration/changes, L2VPN.
• Coordination with internal organizations for any escalation’s and/or any support needed while troubleshooting customer and/or internal infrastructure issues
• Responsible for the creation, and identification of impact, of all change requests regarding any carrier maintenance
• Proficient in and not limited to the following equipment ; Optical Equipment: Apcon 3144, Alcatel Lucent, DMX/Lambda Unite, BTI 7060 / Netstender,Ciena 00, Symmetricom,IP Equipment: Brocade MLXe-8 / CER 2048CX,Cisco 3560/ 6509/ 7609/ ASR9k, Force10 C300, Juniper Junos MX960, MX80, EX4200 Virtual Chassis Cluster and EX2200.

Confidential

Sr. NOC Engineer

Responsibilities:

• Experience working with Remedy ticketing system and its reporting features and perform prompt ticketing and troubleshooting of alarms.
• Provision and troubleshoot --Nortel Transport Nodes OM3300, OM3400, OM3500, OM5200, OC3 Express, OC48 Classic and Lucent DMX, Lambda Unite, Turin, and Widebank.
• Work with clients/vendor in resolving all circuit related issues ranging from DS0, DS1, DS3, OC3, OC12, OC48 and OC192.
• Instruct field technician on next course of action while remotely troubleshooting network related outages, ring switch, fiber cuts, tributary card failure, and loss of association with network element.
• Troubleshoot and assist testing team with JDSU QT-600 RFC2544 to qualify a carrier grade Ethernet network services. Throughput Test, Frame Loss Test, jitter and Latency test. This involves packet capture and analysis using QT-600. Layer2/Layer 3 VLAN traffic analysis
• Configuration, Installation support and troubleshot for JDSU NIDs, JDSU Metro NIDs for LAG (LACP), Mirici’s, Alcatel 7210 Ethernet aggregator, Alcatel TSS5and Turin. This also involves configuration of Management VLANs and establishment of OAM visibility.

Confidential, New York, NY

Voice NOC Engineer

Responsibilities:

• Provisioned, maintained OC3 and DS3 for inbound TDM carriers on Sonus Softswitch (GSX/PSX) and configure outbound carrier trunk group for SIP, and H.323 termination.
• Troubleshot SIP and H.323 Call Flow via the uses of Ethereal
• Network protocol analyzer.
• Reporting: Capacity Management Reporting, Historical Performance Reports, Inbound and Outbound Comparison, Nightly Peak Summary, Outage Summaries and Post Mortems
• Monitored real time data traffic for VoIP system, analyze and make independent decisions best for the company, in an unforeseen event.

Confidential, New York, NY

Senior Network Administrator

Responsibilities:

• Provided 2nd level technical assistance for Tier 1 ISPs, maintaining the integrity of the network infrastructure for internal and external clients.
• Monitored Globix network routers/servers, peer-to-peer connectivity, client web sites, and network devices, via NetCool, Remedy, MRTG and HPOV.
• Opened trouble ticket with local Telephone Company (Verizon, MCI, SBC, B.T.and Colt) and worked closely with carriers to resolve circuit failures.
• Edited all AAA configurations thought entire network for secure and expedient access.
• Updated Gateway, Peering routers, RIPE and RADB with new client BGP information.
• Upgraded and edited Cisco IOS and CatOS versions on all routers and switches ranging from Cisco 3640, 7206VXR, 10008ESR, 12008GRP routers and Catalyst 3548-XL, 5500/RSMs through Catalyst 6509/MSFC.
• Provided support on many levels for the various protocols such as Ethernet, NAT, PPP, HSRP MLPPP, STP, 802.1Q, ISL, RIP, IGPR, BGP, OSP