SUMMARY:

• IT professional with demonstrated success working with highly effective teams in the delivery of corporate computing solutions, infrastructure, applications, and technical service and support operations. Demonstrated success identifying best practices and evaluating and recommending process, procedural, and technical enhancements to corporate stakeholders. Core competencies include:
• Enterprise Data Center Build - out
• Systems & Infrastructure Development
• Planning & Scheduling
• Facilitating Bill of Materials creation
• Hosting Operations (Incl. Co-Location)
• Team Leadership & Development
• Product / Service Development & Rollout
• Budget & Resource Management
• Internal / External Customer Relations
• Software Development

PROFESSIONAL EXPERIENCE:

Confidential

IT Systems Integ. Sr. Advisor / Senior Project Manager

Responsibilities:

• Managed Cyberjaya, Malaysia project for data and voice network systems’ networks using Cisco equipment. Implemented British Telecom (BT) and Verizon WAN circuits.
• Managed Quezon City, Philippines data and voice network systems’ network project. Implemented Verizon and British Telecom WAN circuits.
• Managed three Noida, India data (wired and wireless systems) network build and relocation projects. Handled cross-functional projects in a multi-cultural environment.
• Acted as part of global restructured PMO. Took ownership of associated role and responsibilities.

Confidential - Durham, NC

Senior IT Infrastructure Project Manager

Responsibilities:

• Managed project for Server Hardening - Implementing software firewalls on all DCRI-owned physical and virtual servers.
• Led project for RHEL 5-to-7 Upgrade - Upgrading ~300+ Linux servers running RHEL 5 to run RHEL 7, jumping over RHEL 6 unless mandated by hardware or software constraints.
• Worked on DNS Cleanup - Creating a new DNS infrastructure using leading-edge hardware and software to move a cleaned and analyzed original DNS implementation.
• Handled GIT proof of concept - Goal is to implement a new software development code repository.

Confidential - Raleigh, NC

Senior Project Manager

Responsibilities:

• Worked on virtualization of servers and databases from physical to VM servers.
• Worked closely to facilitate communications with team members including the senior management and appropriate IT teams.

Confidential

Senior Project Manager

Responsibilities:

• Worked on intrusion detection start up including documentation for charter, scope, and high-level project plans.
• Worked closely to facilitate communications with team members including the business representatives and the appropriate IT teams.

Confidential

Senior Project Manager

Responsibilities:

• Delivered both Linux-based and Windows server-based web, database, and application hosting services, leading multiple teams in the build, testing, and delivery of solutions given extremely aggressive timelines.
• Worked closely with the corporate customer project managers and system administrators to completely define the work to be accomplished and detailed requirements documented.
• Managed a group of system administrators, engineers, support staff, and architects in the creation, approval, and delivery of finished data center environments.
• Worked with all levels of the organization (staff to VP) to ensure all were working toward the successful execution of each thread, and that all were aware of the associated statuses. Sent regular written communications to update the organization on the status of each track.

Confidential - Morrisville, NC

Senior Project Manager

Responsibilities:

• Delivered a Linux-based WebSphere web hosting service, leading a team in the build, testing, and delivery of sub-set solution given extremely aggressive timeline.
• Handled management of operational and performance testing for multiple tracks. Followed through to ensure any modifications or changes had either been approved and implemented or rejected and the requester notified of the reason for approval or rejection.
• Managed a group of engineers, support staff, and architects in the creation, approval, and publication of operational procedures and capacity management deliverables.
• Worked with all levels of the organization (staff to VP) to ensure all were working toward the successful execution of each thread, and that all were aware of the associated statuses. Sent regular written communications to update the organization on the status of each track.

Confidential - Morrisville, NC

Senior Project Manager

Responsibilities:

• Delivered a Unix-based Apache web hosting service, leading a team in the design, procurement, build, and delivery of solution on time and within budget.
• Upgraded 116 servers from version 6.0 to version 6.2 of an application system, which required the conversion of the underlying Oracle software from 9.x to 10.x.
• Handled change management for all projects including prioritization of requests and ensuring requests were acknowledged in a timely manner. Followed through to ensure the changes had either been approved and implemented or rejected and the requester notified of the reason for approval or rejection.
• Improved the process workflow for project management by eliminating unnecessary steps, and adding new ones where applicable and prudent.
• Worked with all levels of the organization (staff to VP) to ensure all were working toward the successful execution of each project, and that all were aware of the associated statuses.

Confidential

Manager, Projects

Responsibilities:

• Delivered a Unix-based JBoss web hosting group of 16-server platform, leading a team in the design, procurement, build, and delivery of solution on time and within the allocated budget.
• Worked closely with international groups to ensure new projects and services were in place on time and within budget, operated as planned, and integrated seamlessly into larger program of work with 140 servers.
• Saved $10 million in employee productivity gains by introducing Internet / Intranet caching, which sped up Internet access for in-country users.
• Delivered IT services such as global web farms and secure FTP services.
• Delivered iQMS documents where required.
• Manage the Design, Implementation, Testing, Deployment and Transition to Support phases.
• Manage any necessary infrastructure upgrades in conjunction with Project.
• Acted as Deputy Global Director for worldwide internal and external Internet and Intranet operations, providing managerial presence and guidance to 12 global employees.
• Ensured requirements of international eBusiness site owners were met on hosting platforms by translating business needs into technical projects and managing resources across multiple business units and vendors to reach target milestones and complete critical projects.
• Rolled out approximately 35 International sites ranging from simple splash pages to complex web-based applications, working with international customers (both technical staff and senior managers) to identify, define, and create custom web presences for in-country needs.
• Oversaw the architecture and testing of a new, more robust, and verifiable enterprise-wide backup and recovery system for corporate computers.
• Improved notification of outages, slowness, or hang-ups by implementing systems monitoring and notification tools.
• Created standard baseline system configurations and implemented configuration management reporting and tracking tools to streamline server build process and enhance configuration and change management.
• Implemented new printing architecture that reduced paper consumption and improved efficiency, creating new company-wide printer queues that solved printing problems caused by incorrectly configured queues.

Manager

Confidential

Responsibilities:

• Developed and implemented a national re-architecture program that consolidated the post- corporate merger computing environment and reduced operational issues.
• Led implementation of updated and more robust DNS, Email, and firewall systems.