SUMMARY

• With 8 years of Experience in System Administrator and Server Administrator have in depth knowledge on VMwware Technologies, Windows Server Administration, Storage, Incident Management and Data center migration with strong troubleshooting and analytical skills.
• Design and Implement Virtual Infrastructure using Confidential products.
• Worked extensively on Templates and clones
• Worked on Virtualization using Confidential products like VM ware ESX server and Workstation
• Installed ESX server on HP Blade series servers and familiar with Confidential Virtualization. Managed virtual machines on ESX servers.
• Installation and Configuration of Citrix Xen Server.
• Creating a test environment in Citrix or Confidential for Production Team to test their applications.
• Design and implement Storage solutions using Network Attached Storage solutions.
• Creating Backup policies and scheduling backups using Veritas Backup Exec and Auto loader tape drive.
• Handling Problem management, incident management and change management issues on day to day basis.
• Worked with ticketing software like Remedy, HPSM, ServiceNow, IBM Manage Now, ServiceNow, JIRA for creating incidents and change requests. OpManager Help/Service Desk.
• Netowrk Virtulization with NSX Manager and controller with Distributed Switching and Routing with Firewall configurations.
• Installing, configuring, Provisioning and administering the Windows Server 2003/2008/2012 OS and Windows 8/7/Vista client operating systems.
• Creating User accounts, Groups in the A.D and Exchange Server (2003/2007/2010 ) providing file and folder NTFS permissions on the File servers, Installation, configuration and maintenance of Symantec Anti Virus server and clients and Web sense Server.
• Subject matter technical expert in Active Directory & Exchange architectural design, build, deployment and maintenance operations
• Transition from end - of-life directory to modern versions of Active Directory and Microsoft Exchange.
• Responsible for documenting and governing appropriate Windows Server platform architecture, policies and procedures.
• Planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of Microsoft Active Directory, Exchange and other Microsoft Back Office products and the interface of other systems with these products..
• Implementing systems diagnostic and maintenance tools to ensure the availability and functionality of Windows Server environment.
• Reviewing and deploying service packs, hot fixes, security updates in accordance with best practices across Windows Server instances and deployments.
• A point of contact for all monitoring, troubleshooting and problem resolution of various components of the Microsoft Windows infrastructure and services
• Provide technical input to assist in the development of plans for projects that intend to use Microsoft Windows infrastructure as a platform.
• Experienced in installing and administering cluster administration and management.
• Design and implement Server Infrastructure for data centers to work over PCI security standards.
• Installing, configuring, administering, maintaining and troubleshooting Microsoft Office SharePoint Server on Internet Information Services, Windows 2003/2008/20012.
• Provisisoning SAN for Windows servers and installing the SAN components and adding the drives.
• Configuring and troubleshooting Active Directory, DNS, DHCP, FTP, TCP/IP, SNMP, NTP, FTP, SFTP, Terminal Server, Clustering and VPN.
• Installed and configured IIS 5.0/6.0/7.0 Web services and maintaincence of websites.
• Worked on SMS and SCCM for pushing patches and updates for windows and gathering software and hardware inventory.
• Created standard Images for desktops using Symantec ghost and deployed the images through Bart PE through network.
• Installing and troubleshooting Microsoft applications and third party software along with oracle and sql database servers.
• User Account Migrations and User Account Restore from Databse.
• Mastery on migrations tools ( Ex. ADMT, Quest e.t.c)

TECHNICAL SKILLS

Operating Systems: Windows Server 2012 /2008 / 2003 Server, Windows 7/8, Windows Visata, Windows XP, CentOS RHEL 5.0/6.0.

Hardware Exposure: HP Proliant DL 360 Generation 4, 5,6,7,8,9, BL 465, BL 685, Dell Power Edge 1950, 2950 Servers, Dell PowerVault Servers, Dell x850, x950, R900 Servers and Dell GX 260, 270,280,620, L60, Compaq, HP 330 and Dell Laptops D600, 620,630, Hp Nc 6000, 6120,6220. Oracle Blade Server X7000 Series

Software Exposure: Exchange Server, Share point Server, WSUS,SMS,SCCM,MOM,SCOM, MS SQL Server 2008/2010, McAfee Anti-Virus, Web sense server, Veritas Backup Exec, Net Meeting, Remote desktop, Dame ware, Oracle 9i/10g, Toad, Informatica Power Center 7.1.4/8.0 .Terminal Server, VM Ware, Financial applications, Blackberry Desktop Manager, Novell Netware and also including many other third party applications. QUEST AD Migration Tools.

Confidential: vCenter, vSphere, Veritas Cluster Suite, Confidential tools, VMotion, VHA, DRS, VDP and NSX.

Ticketing Tools: Worked on Remedy, HPSM, ServiceNow, IBM Manage Now for creating user requests, change requests and for other IT related technical issues. Worked on creating incidents, IT Work requests and resolving the issues or assigning to appropriate team

PROFESSIONAL EXPERIENCE

Confidential, Sanfrancisco, CA

Sr. System Administrator

Responsibilities:

• Design and Implement remote office data centers on Sacremento and Memphis.
• Build the server environment from scratch which includes configuring blade enclosure, blade servers, windows 2008 R2 and SP2 servers, AD integration with Confidential, Virtualization, storage configuration, backup management, montitoring using solarwinds, Radius for wireless authentication.
• Exchange Server Management 2007 CCR/LCR and 2010 DAG.
• Virtualize server environment using Confidential Vsphere 5.5 version
• Upgraded Virtual environment from ESX 5.1 to 5.5 and 5.5 to 5.5 update1
• Provide on-call support for all deployments and ongoing support.
• Incident and change management using Service NOW.
• Designed and Implemented Vcenter at the central office while managing the ESX hosts on the Memphis WSI remotely .
• Designed and Implemented shared storage using NetApp series storage and EMC Storage.
• Designed and Implemented CIFS shares, NFS mounts and datastores using the NetApp FAS2240-2 filer
• Implemented backup strategy for virtual machines using VSC (Virtual storage console) utility software to backup and restore virtual machines and single file restores.
• Create Scripts to apply NTFS permissions for users
• Automate NetApp install using powershell scripting.
• Implemented snapshot backup and restore for CIFS and NFS mounts
• Lead the Next Gen Server project stream and managed workload for the entire team and successfully met the timelines.
• Working with vendors from HP,NetApp, Confidential to procure hardware for the deployments
• Documented all the procedure to succcesfully deploy the server Infrastrcture and trained the team on how to deploy across the fleet.

Confidential

Responsibilities:

• Installing and administering Confidential ESX and windows servers on the new hosts
• Building New VM server from Template.
• Expertise in Confidential environments 4/5.i. Installed ESX server on HP Blade series. Servers and Experience with Confidential Virtualization. Managed virtual machines on ESX servers. Experience with ESX clustering, VMotion, HA & DRS.
• Involved in code deployment using MS Visual Studion GIT Hub, SVN and Bamboo software publisher. Maintained the federated search (FSIS) running on windows servers.
• Troubleshooting on cluster related issues, configuring clusters and failovers. Adding SAN storage to existing drives and adding new storage
• Co-ordination with various teams from the procurement of the server hardware till the production phase
• Troubleshooting incidents based on cases logged in remedy.
• Following change management practices for all changes in production environment
• Determined the duties and responsibilities of individuals in a team as team lead.
• Analyzed the individual performance of each team member and motivated them to perform better
• Analyzed the assigned projects and distributed tasks to the members asper their area of expertise.

Confidential

Responsibilities:

• Responsible for Incident Management (IM) for Windows OS troubleshooting issues for over 1000 servers both physical and virtual. All the physical servers were running on HP hardware (Blade / Rackmount)
• Worked on troubleshooting cluster related issues, SAN issues on 2000/2003/2008 servers.
• Worked on cluster migrations which involved migration of entire SAN drives to the new LUNS which involves reconfiguring the cluster Quororm and pointing the resources to new Luns using cluster repair tool.
• Expertise in Confidential environments 4.5. Installed ESX server on DL580 series.Servers and familiar with Confidential Virtualization. Managed virtual machines on ESX servers.Familiar with ESX clustering, VMotion, HA & DRS
• Responsible for creating Change Controls in Remedy and also was responsible for reviewing all the changes entered by team before being sent for approvals. Following the SOP for change implementation and review.
• Responsible for Provisoning and decommissioning Windows 2003/ 2008 servers both physical and virtual.
• Installing and administering exchange servers 2007, doing mailbox and stores migration.
• Responsible for leading the offshore and Onsite provisioning and IM team and ensure SLA’s are met and providng the metrics to the management.
• Responisble for analyzing the requirement and make suggestions to select the hardware & software reqirement to meet the needs.
• Worked on data migration for F&P servers and other SAN storage using Robo Copy and HP Storage Mirror software
• Responsible for Local disk storage handling and SAN disk request handling.
• Responsible for installing SAN components and drivers to present LUNS on the server
• Was responsible for configuring mount points and Root for storage requirement in Sharepoint clusters and SQL cluster servers
• Always been adherent to follow the PCI standards and built the servers according to the standards and followed the Installation Qulaification and Operation Qualification process

Confidential

System Administrator

Responsibilities:

• Maintain Corporate IT which includes Active Directory, Exchange, File and Sharepiont Server.
• Confidential Telecom Domain Company. My Role is handle the DataCentre remotely and provide RCA for down times.
• Worked on Datacenters Migration project and migrated 400 physical machines to Oracle Virtual Servers, and maintained the security in 3-Tire Architecture as part of compliance.
• Maintained the EMC SAN storage connectivity using Powerpath, Installed and implemented EMC CLARiiON CX3-20,. Performed LUN management, RAID groups, storage groups.
• Supported Third Party Software, McAfee epo 4.5, Op-Manager, ZANTAZ-EAS, EMS, Tivoli Backup and Restore Solutions.
• Page-On Call support for Confidential Data Centre located at Bedford.
• Requesting quotes from vendors and placing orders for hardware

Confidential

Sr. Customer Support Engineer

Responsibilities:

• Worked as for, for Wipro Projects -Active directory Restructuring and Migration for client DRL.(Dr. Reddy’s Lab)
• For client MGSI Exchange Project worked for unattended Installation for Exchange Servers Deployment, and Supported Multiple Wipro clients on Email Server Issues.
• Worked for Wipro US client -Bank from CDC Chennai Offshore location as a L2 Messaging Support for 250 Server’s in Cluster.

Confidential

Associate Network Engineer

Responsibilities:

• Worked for E-Linking and E-Connectivity Projects where implemented 12 Data Centre at 12 KVK Organization.
• Inspected and Trained 12 KVK’s and 250 Scientists on DataCentre Operations.
• Supported NAARM Data Centre and maintained Central Network with Active Direcotry, Windows DNS, DHCP Services with Linux DNS Squid and Squirrel mail Servers and Hyper-V servers. Supported Video Conferencing and VOIP Network Routing.

Confidential

Technical Trainer

Responsibilities:

• Provided Training on Microsoft Courses MCSA, MCSE A+ N+ and CCNA. As ‘Tech Support Executive’ worked for Chat support for HP Laptops and AIO Printers. Supported Global customers for Troubleshooting Printers and Laptops Operating System.
• Provided Training for MCSA and A+ N+