Information Technology Professional

Microsoft Certified Technology Specialist Windows Server 2003, SharePoint 2007, Active Directory 2008 My career objective is to work as a Virtualization Architect for a company where I can add value to the organization by designing, installing, configuring, and optimizing the virtual infrastructure. I have in-depth technical architecture, VMware subject matter knowledge, engineering support experience, and technical capabilities with solution delivery in the datacenter and client devices.

Technical Skills

VMware vSphere 3.x/4.x/5.x ESX server , vCenter 2.x/4.x/5.x, vShield 5.x , vCenter Operations/Configuration/Chargeback Manager, vCenter, View 4.x/5.x virtual desktop , ThinApp 4.x application packaging , Microsoft Active Directory Group Policy , EMC Avamar 5.x/6.x, Microsoft Windows and SQL Server, Red Hat Linux 6.x, SharePoint, NetBackup 5.x/6.x/7.x, NetWorker 7.x, OfficeScan 7.x/8.x, McAfee 8.x ePolicy 4.x , Command View/HP Enterprise Virtual Arrays 4xxx, 8xxx , HP ProLiant c7xxx enclosures with generation 7 blades, vBlock Cisco UCS blades EMC VNX/VMAX storage .

Summary of Qualifications

• 4 years of experience as a SharePoint and Citrix farm administrator, system monitoring, optimization, troubleshooting, and reporting with HP Systems Insight Manager.
• 5 years of experience as a database administrator for standalone and clustered MS SQL Server.
• 6 years of VMware ESX Server administration experience in a high availability, distributed resource scheduler cluster for production, business continuity, and disaster recovery infrastructures.
• 8 years of experience with disk and tape backup technologies including EMC Avamar Deduplication, NetBackup Bare Metal Restore , Networker, and Data Protector.
• 8 years of experience building mass storage arrays and using array configuration utilities, managing fibre channel storage area networks, and HP Command View.
• 8 years of Active Directory administration including Group Policy Object creation and domain policy deployment.
• 10 years of experience with technical support including root cause analysis and problem resolution, installation/configuration/troubleshooting of MS Windows, remote access Citrix VPN , and productivity applications.
• 15 years of hands on experience building hardware, installing operating system/applications, configuring/troubleshooting stand-alone and clustered Windows servers in a datacenter environment, which includes evaluating products, systems analysis and design, implementing standard operating procedures, conducting technical research, and recommending planning strategies.
• 3 years of experiencing building, configuring, deploying images, packaging applications, and supporting VMware View virtual desktops in a vSphere infrastructure.

Work Experience

Confidential

Virtualization technical architect for Presbyterian Healthcare Services with 1000 virtual server infrastructure including management of 5 vCenter servers, 50 TB Avamar 6.x deduplication backup and recovery system, adherence to Information Technology Infrastructure Library ITIL for service delivery. Management of virtual environment with vCenter Server Heartbeat, vCenter Operations Manager, Infrastructure Navigator, Configuration Manager, vShield, and Site Recovery Manager. CA Service Desk and HP Service Manager ticketing system for service requests, incident/problem management, and change control.

Confidential

• System administrator for 100 VMware ESX and 4 vCenter servers for production, disaster recovery, and business continuity sites hosting 300 virtual machines that support development and production servers and virtual desktops.
• VMware vSphere architect responsible for designing/installing/configuring/upgrading vSphere ESX server environment. Negotiated technical support agreement and Enterprise Plus licensing upgrade with VMware that involved budgeting and procurement, upgraded Virtual Infrastructure 3.x to vSphere 4.x and then to vSphere 5.x by developing a detailed project plan to upgrade 52 ESX server hosts and two vCenter servers for production and disaster recovery environments, deployed HP ProLiant blade profiles, provisioned fibre channel storage and configured VMFS datastores, installed and configured SQL server databases for vCenter and Update Manager, created and configured high availability and dynamic resource scheduling for memory/processor management, configured vCenter linked mode, configured virtual switches vMotion and vNetwork distributed virtual switches, managed windows templates and customization scripts, created virtual machine request form to improve customer satisfaction, managed datacenter and virtual machine administrator permissions. Deployed, configured, and managed vCenter Operations Manager for operational performance and capacity vCenter Configuration Manager for compliance and patch management and vCenter Chargeback Manager for cost metering and showback. Deployed and configured vShield manager and Apps then configured App Firewall for Payment Card Industry PCI compliance in DMZ. Installed and configured Site Recovery Manager to protect Tier 1 applications with protected datastores then coordinated and performed failover test.
• VMware View architect responsible for designing/installing/configuring/upgrading View virtual desktop environment to support 1000 end users. Upgraded View 4.x to 5.x by developing a detailed project plan to upgrade 40 ESXi servers and two vCenter servers for production and business continuity, provisioned fibre channel storage and configured VMFS datastores, installed and configured SQL Server databases for vCenter/Update Manager/View Events/View Composer configured linked mode, created and configured Microsoft and f5 network load balance for internal LAN connection servers and external DMZ security servers, resolved ADAM databases issues with orphaned virtual desktops from pools, configured dedicated linked clone pools to support functional business areas like executive management and customer call center administered group policy objects to address issues like My Documents folder and Internet Explorer favorite redirection designed and implemented Active Directory group policy objects to manage the virtual desktop infrastructure, location based printing, managed McAfee ePolicy 4.x server.
• Avamar Deduplication Backup and Recovery system administrator responsible for 30 TB of production and disaster recovery datagrids that provide 50 TB of protection including image level backups of VMware virtual servers and desktops, Active Directory, SharePoint, SQL Server, and Exchange. Technical project management of 20 TB storage node and version 5.x to 6.x upgrades for production and disaster recovery sites, deployed and configured twelve ESX proxies, created and configured datasets/schedules/retention policies, configured two-way replication, setup four vCenter domains for production vSphere and View environments primary contact for technical system issues including parity corruption repair and storage node replacement.
• ThinApp 4.7.x packaging for application virtualization of Microsoft Office, Adobe products, AutoCAD, Cisco Call Manager, IBM Cognos, and other critical business applications Trapeze for VDI. Deployed a Microsoft key management server to automate activation of Windows and Office products.
• Storage integration into vSphere and View environment of HP Enterprise Virtual Array fibre channel storage including fabric zoning, provisioning storage and presentation of LUNs to ESX hosts, management of disk groups, replacing failed drives, and technical evaluation and recommendation of NetApp, Dell, and EMC vendors for storage upgrade.
• Managed vendor relationships for VMware, EMC, HP including product maintenance, technical support, and licensing.

Confidential

System administrator for 100 HP ProLiant production and disaster recovery servers for clinical patient treatment.

Confidential

VMware system administrator for two clusters and installed/configured/upgraded ESX 3.x servers, configured datastores fiber channel storage , created templates for virtual machine deployment, created and configured high availability and dynamic resource scheduling for memory/processor management, upgraded VirtualCenter 2.0 to vCenter 2.5 and configured MS SQL Server 2005 databases with maintenance plan for backups, configured VMware Consolidated Backup VCB proxy to provide online hot backups of virtual machines, configured virtual switches and vMotion, managed license file issues, created virtual machine request form, and managed roles and permissions.

Confidential

OfficeScan system administration including installing/configuring/upgrading OfficeScan 7.x/8.x Servers, deploying component upgrades, checking virus logs and resolving client infections, configuring/deploying firewall policies/scanning exclusion list/scheduled scans and updates, migrating/upgrading/remote troubleshooting of client issues, writing batch file scripts to upgrade/migrate clients to different servers, creating client setup packages, configuring group policy to repair/upgrade clients, conducting user training with desktop and server teams, and configuring outbreak alert messages.

Confidential

System administration of NetWorker NetBackup, IBM DLT Library 12 drive Ultrium 4 with 175 media slots , HP Mass Storage Library, setup hardware and configured backup application, installed/configured NetBackup master and media servers, created/managed backup groups/schedules/policies, configured storage nodes for disk staging, managed logical media pools and physical offsite rotation, restored files for end users, resolved failed backup jobs, configured bare metal restore BMR with backup policies and shared resource tree for NetBackup, created bootable media to protect clients for disaster recovery and restore clients to dissimilar hardware, configured private backup VLAN, and documented workflow process for audit.

Confidential

• System administration of SharePoint portal, migrated and upgraded SharePoint Portal Server from 2003 to 2007, upgraded MS SQL Server database from 2000 to 2005, performed server farm configuration. Responsible for portal administration/security/backup and restore of content databases/applying updates/performing site collections/troubleshooting end user permissions issues/configuring crawls of content for search functionality/site design and layout/creating request for leave calendar lists and setting up user e-mail alerts.
• HP Systems Insight Manager installed/configured/upgraded for 5.x/7.x, configured paging/e-mail notification event handlers/filters, hardware/software status polling for operating system/device driver levels, setup/managed version control repository for deploying software and firmware including ProLiant support packs/device drivers/application utilities.
• Built and configured 6 node cluster HP DL580 Windows Server 2003, created physical disk resources on EVA3xxx, and installed/configured MS SQL Server 2000. Understand how to evict and add nodes to the cluster, configure virtual server for named instances of MS SQL Server, and apply service packs and updates within a clustered environment.
• LT Auditor installed/configured/upgraded 8.x/9.x, deployed/upgraded agents, configured reporting to audit folder/file access/deletion and Access Control List changes for file/application/treatment planning systems, created custom reports for end users, and conducted training on how to use the utility with the server team.
• Active Directory Advisory Board that discusses Group Policy administration and Organizational Unit design.
• Diversity Council that advises senior leadership on how to promote diversity as a way of life, which plays an important role in helping the institution promote an inclusive environment that values diversity among all employees, patients and families, and the broader community.