Program Manager Resume Profile
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Summary of Qualifications:
- TS/SCI Security Clearance
- Certified Information Systems Security Professional CISSP with experience in IT Project Management, cyber security, vulnerability assessments, vulnerability scanning, penetration testing in unclassified and classified environments that improved the security posture of the organizations in the sustainment of the enterprise level data networks and reduced the probability of security incidents.
- Certified Project Management Professional with diverse and extensive program/project management experience that provided oversight to the consistent availability of government computer networks.
- Customer Service: Enthusiastic individual who consistently met or exceeded stakeholder expectations through delivering quality products and services. Capable of building and maintaining relationships with customers with diverse needs at all levels.
- Written and Oral Communication: Excellent communicator with the ability to translate complex logical concepts into manageable information. An active listener who clarifies information before it is disseminated. Provides clear and concise written and verbal direction to subordinates through thorough planning and organized execution.
- Problem Solving: Resourceful and strategic planner that anticipates a problem and provides an action plan before it makes an impact to project objectives. Provides subject matter expertise and recommendations to improve security plans, security documentation, and contingency plans to address current and mitigate future security vulnerabilities.
Work Experience:
Confidential
- Drafted and submitted enterprise level information systems security policy to support network and operating systems information security initiatives
- Provided accurate web risk assessments using OWASP-ZAP and W3AF in order to provide detailed written reports to the Headquarters Marine Corps HQMC Senior Information Assurance Officer and staff
- Provided capability to HQMC Cybersecurity Division and Marine Corps Installations East MCIEast cybersecurity by conducting pen tests and exploitation checks with Metasploit on assets within the DMZ and MCIEast public facing web applications
- Supervised the mitigation of vulnerability findings and provided technical reports to senior management
- Identified weaknesses, vulnerabilities, and provided recommendations on best solution practices, security, and recommended courses of action in the improvement of local security programs and policies
- Performed and provided monthly vulnerability assessments using eEye Retina vulnerability scanner
- Performed and provided accurate vulnerability assessment data for Headquarters Marine Corps cyber security leadership for tenant commands under Marine Corps Installations East
- Provided training to government personnel on the Security Technical Implementation Guide STIG standards and the STIG Compliance Drafted STIG Viewer/STIG Compliance Checker presentation for the White Team Methodology Course
- Researched and analyzed known hacker methodology, system exploits and vulnerabilities to support assessment activities
- Performed audits and prepared local commands for the DISA Command Cyber Readiness Inspections CCRIs
- Provided oral and written presentation for briefings to leadership and technical staff
Confidential
- Deployment Processing Command/Reserve Support Unit East, Camp Lejeune, NC.
- Supervised IT personnel in the operation and maintenance of over 500,000 business IT assets
- Supervised the revision of procedures in the management of SharePoint which improved the business site administration efforts
- Coordinated the information management efforts throughout the business
- Advised senior management and staff on information technology and information management matters
- Coordinated with Marine Corps Enterprise Information Technology Section with management and networking issues affecting unit SharePoint portal
- Coordinated with the Marine Corps Installations East on the local area network/wide for network management and networking issues
- Lead the development of the public facing website to improve information dissemination to current Marine and personnel preparing for forward deployment to combat zones
- Provided and coordinated training to professionally development subordinates to meet and exceed tasks
- Provided oral and written presentation for briefings to leadership and technical staff
Confidential
- Supervised assigned staff in the execution of 2 military projects in the coordination, implementation, and operation of transmissions systems and encryption equipment within the tactical network architecture supporting over 500 personnel during military operations.
- Supervised a staff of 30 Marines in the execution of all approved change requests and coordinated Approved System Interruptions, Network Change Requests, and Operational Directives affecting the tactical network.
- Supervised 5 watch officers in the monitoring and controlling of real-time enterprise level communications network statuses and received and issued change requests in support of the scope of military operations.
- Developed and provided reporting procedures, timelines and official guidance to ensure all subordinate units are meeting the intent of the Information Technology Operations Officer and Chief Information Technology Officer.
- Improved the use of SharePoint as a collaborative medium and provided updated critical infrastructure reports and information to executive level staff
- Supervised and directed the work of personnel in five subordinate elements to effectively coordinate the restoration of services of the data architecture.
- Developed, implemented, and supervised the communications status reporting of five subordinate units on matters relating to data, C2 applications, and Single-Channel Radio.
- Supervised and directed over 45 troubleshooting matters for all SATCOM and UHF LOS nets, to include cryptographic roll over across three MSE's, II MEF Simulation Center, and I MEF Simulation Center.
- Conducted feasibility analysis in the development of 2nd Marine Division Communications Company Training Lab
- Provided project management plan to be executed by multiple functional areas in the structural development of the 2nd Marine Division Communications Training Lab and was completed before project deadline and within scope of stakeholders.
Confidential
- Supervised and provided leadership to over 114 IT personnel in information assurance, network management, service desk functions, and Windows systems administration
- Supervised the work and training of IT contractors and provided guidance in support of their responsibilities and performance
- Provided accurate status updates on information management orally during formal meetings and in written after action reports
- Improved and implemented Information Management policies, practices and procedures for effective knowledge management in support of over 2300 Marines and coalition forces.
- Facilitated positive communications throughout the chain of command to higher echelon leadership
- Directed personnel assigned to properly administer and coordinate support of Command and Control systems for 5 major subordinate commands.
- Provided subject matter expertise in information management and managed the SharePoint on unclassified and classified networks for over 234 users within the organization.
- Supervised and directed the personnel in the administration of servers and databases for all information management and command and control systems in support of combat operations
- Provided strict guidance for adjacent and subordinate units and insured the compliance of evolving policy and directives.
- Coordinated with the unit security manager and the information technology department in the development and implementation of information security procedures for handling and transport of classified material.
- Responsible for the development of the Work Breakdown Structure for the Information Technology department in support of combat operations during Operation Enduring Freedom.
- Identified customer requirements in reviewing project management plans, developed technical approaches to support, and coordinated project resources related to project costs and schedules.
- Provided supplemental planning and developed long-range objectives and milestones to provide personnel to support the deployed communications architecture.
- Provided advice and counsel to a diverse staff related to work and administrative matters.
- Directed and prioritized work of Information Technology personnel in support of the deployed tactical network
- Established guidelines and performance expectations for 114 Marines which were clearly communicated through formal employee performance critiques.
- Supported a total of 9 battalions, maintaining communication links to over 20 locations.
- Provided initial planning in support of Forward Operating Base Nolay communications disestablishment plan to Information Technology department
- Planned and directed the execution of the project management plan through closing to systematically teardown and retrograde of over of 3.5 million dollars communications assets from Forward Operating Base Nolay.
- Responsible for the management and maintenance of over 1.5 million dollars of communications equipment.
Confidential
- Planned, organized and directed the Marine Corps Musician Enlistment Option Program MEOP to train recruiters and ensure applicant quality was within accordance of approved technical standards for MEOP initial accessions.
- Provided excellent customer service as the liaison between Headquarters 1st Marine Corps District 1MCD and supporting units while coordinating Marine Corps musical support in 1MCD high schools and Community Relations events.
- Developed and managed fiscal year budgets of over 100,000 and responsibly allocated resources in support of the MEOP mission.
- Directed over 50 Marine band tours, music festivals, exhibits, and enhanced area canvassing events with each highlighting the Marine Corps image and opening access to desirable markets for recruiters.
- Identified gaps of knowledge in project teams and provided training for over 300 personnel
- Provided technical support assistance and support to Public Affairs Officer and Recruiting Advertising Officer.
- Developed written reports for executive leadership on all MEOP contracting and shipping results.
- Exceeded the MEOP mission for Fiscal Year 2009 by 40 and was ahead of planned goals for FY10 by 30 .
- Established and gained the rapport of key music associations and music directs of colleges, and music schools that had a positive and productive impact for the District and Marine Corps recruiting efforts in the years ahead.
Confidential
- Served as the Program Manager for the Marine Forces Pacific Band small ensemble program.
- Effectively directed and managed 45 Marines in the execution of their duties
- Directed multiple projects in support of unit mission throughout the Hawaiian Islands and the Pacific region of operations.
- Consistently engaged numerous stakeholders and provided excellent results for all projects assigned
- Provide mentorship and leadership by example to assigned staff
- Prepared and trained junior Marines for positions of increased responsibility which increased the effectiveness of the unit.
- Provided mentorship and leadership and managed to accountability and welfare of 40 Marines.
- Responsible for in excess of 50 transportation arrangements for unit commitments.
- Directed the military training for the unit to include physical fitness training/testing, professional military education, and unit sustainment training.