PROFESSIONAL SUMMARY

• Network Engineer/ System Engineer with 7 years combination of practical and up-to-date theoretical analysis in engineering, administration and support of Information system.
• Good troubleshooting skills, implementation and maintenance of systems and equipment analysis.
• Good knowledge of LAN/WAN network system configuration and documentation.
• Expertise in Active Directory configuration and management
• Excellent knowledge of hardware and software implementation, management and deployment
• Good knowledge of building, configuration and server maintenance
• Good SLA reporting and monitoring skills with ITIL
• Expertise in VSAT deployment and installation, modem, routers and switches configuration
• Expertise in Routing protocols like OSPF, BGP, OSPF-BGP redistribution, EIGRP and MPLS, Virtual Routing Forwarding analysis and config.
• Hands-on in implementing and troubleshooting Switch technologies such as STP, VTP, 802.1q, VLAN, Port Aggregation config.
• Good knowledge and configuration of redundant routing config e.g HSRP
• Gained experience working with Layer-2 and Layer-3 Switching and Security
• CISCO VPN site 2 site config. Palo Alto config and user's traffic monitoring system
• Juniper SSG3000, BLUECOAT proxy server hands-on experience
• Cisco Unified wireless network solution WCS config , troubleshooting and monitoring
• Cisco Unified Call Manager endpoint and server installation and configuration.
• TACACS group add, device add and other TACACS server security management experience
• Good understanding and practical experience of various CISCO IOS upgrade
• Gained expertise in writing test procedures and test plans with a strong understanding of design, implementation, and execution of testing methodologies
• Good knowledge of OSI Model and TCP/IP networking standards with protocols such as SNMP, FTP, ICMP
• Installation and configuration of Solarwinds: Orion NPM
• Good understanding of network monitoring tools and remote access tools like Solarwinds, wireshark, Bomgar and Dameware and troubleshooting faults with FLUKE
• Good understanding of network equipment performance and traffic analysis
• Good knowledge of Linux commands and OS installations and configuration management
• Basic SQL :DDL,DML, DQ, DCL,TCL
• Strong business relation with clients and co-workers, innovative and flexible to new ideas.
• Customer support award with CHI-WIPRO technology.

Projects completed

• Site to Site VPN configuration using Juniper SSG-350M, SSG-20
• Perimeter security controls using NAT for a new ARIN IP block
• UCS storage devices configurations applying ETHERCHANNEL port aggregation architecture
• MPLS routers migration and configuration on several sites core switches
• SSLVPN for group of users in different sites and regions
• New site network design: integration of existing network with several legacy networks, Users VLAN, wireless, printers and devices integration.
• Migration of users, servers, printers and some other devices, also networks from one network to some other networks and locations
• CISCO Telepresence configuration and installation.
• Installation and configuration of clinical devices both cabled and wireless devices
• Refresh of network devices Cisco switches-2960 series and Bluecoat proxy upgrade in an existing site.
• Expansion of an existing site, acquisition of new site and configuration and routing implementation.
• Data center support moves, decommissioning SFP module change, data domain EMC network port configuration and support, migration of 1G port to 10G using Ether-channel connecting CISCO 6500 in VSS mode to UCS
• Wireless controller management and implementation of Aeronet wireless APs, both local and Flexconnect VIA VPN network support.
• Wireless controller system firmware upgrade and CISCO prime upgrade
• AutoCAD design and training of engineering graduates
• Web portal backend support and management

PROFESSIONAL EXPERIENCE

Confidential

Network Engineer

Responsibility:

• Load balancing design on servers in data center implementing SNLB VIP, port channels and bundling designs, IP addressing schemers, Juniper SS3G VPN site-site design using spoke to hub design and implementation. MPLS routing with OSPF failover to VPN design experience, Bluecoat Proxy server management and access management linked with active directory, Junos pulse VPN user account management. Nexus 5000 switches config. CISCO switches 6500 fibre and GIG port implementation, CISCO UCS, Cisco Telepresence networking. Pools traffic check and other troubleshooting on F5 load balancer. Perform in depth troubleshooting and resolution .Full installation support of network infrastructure, racking, CAT5 cabling, Optic fibre installation, configuring mgmt, L2 and L3 switch configuration. CISCO switches configuration-2900 series, 4500 series, 6500 series, trouble-shooting on application scaling. Adding new devices to TACACS server,VPN config and monitoring system and CISCO Edge Router configuration and troubleshooting...Nexus series. Security and ACL traffic rules configuration. Working knowledge of installation, testing and troubleshooting of Routers, Switches, and Servers installations. OSPF, EIGRP, BGP troubleshooting, loopback interface configuration, default and static route configuration. Bandwidth utilization and general network performance monitoring and outage troubleshooting using SOLARWIND ORION, NMS network monitoring system , NETFLOW. IP SLA, Network monitoring and equipment maintenance e.g power backup to switches and routers, switches redundant design. Link setup and monitoring, work with ISPs in troubleshooting problems. Reading of packet capture, reviewing logs and monitoring of switches, routers and firewall
• Configuration of wireless access points local and remote-FLEXCONNECT, VLAN configuration to include trunking troubleshooting. Troubleshooting wireless problems with WCS. Port security config. Deployment of new switches, activation of network ports. Hardware RMA

Confidential

Network Engineer

Responsibility:

• Perform in depth troubleshooting and resolution .Full installation support of network infrastructure, racking, CAT5 cabling, Optic fibre installation, configuring mgmt, L2 and L3 switch configuration. CISCO switches configuration-2700 series, 4500 series 3500-6500 series, Load balancing trouble-shooting on application scaling, e.g F5 load balancer, Ax2000.VPN config. CISCO ASA 5500 series firewall, Palo Alto firewall config. and monitoring system and CISCO Edge Router configuration and troubleshooting...Nexus series. Security and ACL traffic rules configuration. Working knowledge of installation, testing and troubleshooting of Routers, Switches, and Servers installations. OSPF, EIGRP, BGP troubleshooting, loopback interface configuration, default and static route configuration. Bandwidth utilization and general network performance monitoring and outage troubleshooting using SOLARWIND ORION, NMS network monitoring system , NETFLOW. IP SLA, Network monitoring and equipment maintenance e.g power backup to switches and routers. Link setup and monitoring, work with ISPs in troubleshooting problems. Reading of packet capture, reviewing logs and monitoring of switches, routers and firewall
• Configuration of wireless access points to work clinical engineering devices in bridge mode configuration. VLAN configuration to include trunking troubleshooting. Troubleshooting wireless problems with WCS. Troubleshooting network problems using CACTI, CISCO works, Fluke, LanSweeper.
• Port security config. Deployment of new switches, activation of network ports.

Confidenial

Field Engineer

Responsibility

• End users infrastructure transition team lead. IT equipment management, remedy, software deployment, report on transition using ITIL-Change management, problem management and Incidence management skills. Share point management for the transition team
• . Repair and maintenance of hardware and software in computer systems, HP server firmware, accelerator battery failure, PSU, BIOS settings, Power scripts, ILO configuration on HP servers, IP-Phone setup and troubleshooting. Server maintenance and update, Network printers set up e.g. Lexmark, Ricoh and HP printers' troubleshooting, repair and mapping of label printers and running script, DHCP. Active directory users and computer management account locks, reset, joining users and computer to the domain, GPO, DNS, network account creation and reset, Trust management, removing, or updating user account information. VPN installation and settings, CITRIX. Installation and management of Operating System XP,WIN 7, SERVER 2000-2008 .VMware/ESX configuration and maintenance. Scanner configuration and maintenance, Blackberry IOS and config, I-Phone- phone configuration Sync to cooperate email, outlook, office communicator installation, repair and settings, Ticketing management, facility and asset management of end users PCs. Environmental monitoring management e.g. temperature, humidity, airflow and electrical distribution, reports and setting up validated software and equipment, Remote access console, KVM, ILO with mstsc, net meeting and Dame ware software.
• Security management policies documentation, patch management

Confidenial

Network/ Site Support Engineer

Responsibility

• Perform in depth troubleshooting and resolution .Full installation support of networking infrastructure, racking, CAT5 cabling, configuring mgmt, L2 and L3 switch configuration. CISCO switches configuration- 3500-6500 series, Nexus switches, CISCO ASA firewall, Working knowledge of installation, testing and troubleshooting of Routers, Switches, and Servers, Load balancing trouble-shooting on application scaling, e.g F5 balancer. installation, repair and maintenance of hardware and software in computer systems firmware, accelerator battery failure, PSU, BIOS settings, Power scripts, ILO configuration on HP servers, SAN networking using RAID, EMC Unisphere storage management, Ghosting, Net Backup console, tapes rotation and library management and report, Server maintenance and update, troubleshooting of network equipment and corrective maintenance in breakdown situation. New server's racking and Optic fiber network cabling. Network printer and running script, DHCP. Active directory users and computer management account locks, reset, joining users and computer to the domain, GPO, DNS, network account creation and reset, Trust management, removing, or updating user account information.VPN installation and settings, CITRIX, eLN installation and management, Installation and management of Operating System 2000, XP,WIN 7, SERVER 2000-2008 .VMware/ESX configuration and maintenance. Barcode scanner configuration and maintenance, Blackberry phone configuration Sync to cooperate email, outlook, office communicator installation, repair and settings, Ticketing management, facility and asset management of over 700 end users computers. Environmental monitoring management e.g. temperature, humidity, airflow and electrical distribution e.g. ATS, UPS, PDU, RPDU , reports and setting up validated software and equipment, Remote access console, KVM, ILO with mstsc, net meeting and Dame ware software.
• Security management policies documentation, patch management