Network Engineer/Team Lead Technician Resume

SUMMARY

Provide functional and troubleshooting and diagnosing hardware and software problems, including desktop, laptop, WAN, LAN, and remote systems.
LAN/WAN/WLAN/VoIP/VPN/Network Security, Cabling and racking.
Handling responsibilities of monitoring network traffic, installing network equipment, and maintaining data networking systems.
Performed the tasks of monitoring network performance by using standard management tools.
Handling responsibilities of providing 24x7 networking support.
Supporting various client globally through the use of a ticketing system (Footprint).
Performed the tasks of providing network operations support at client site.
Providing 24/7 Customer support and Helpdesk Services.
Configured, managed File server, Printer server on the network.

TECHNICAL SKILLS

Hardware Routers: Cisco 1800, 2800, 2900, 7200 Series Routers

Switches: Cisco 6500, 4500, 3560, 2900 Series, Dell PowerConnect, HP.

Platform: Windows XP/Vista/7/8; Windows Server 2003/2008/2012 ; MAC OS

Security: ASA 550 Series, IPS4200 Series, Cisco Secure ACS, VPN Concentrator, SonicWall Firewall TZ205, TZ210

Peripherals: Hubs, Wireless Radios, KVM Console, Ethernet Cabling, Ethernet Cards, Motherboard, VGA Cards, Audio Cards, VOIP, Printers, Scanners, POS, Blackberry

Software: Application Software, Utility Software (McAfee and Norton), VMware, Microsoft Office Suites (Word, Excel, PowerPoint), Active Directory, Wireshark, Nmap, CorelDraw, SQL, Microsoft Exchange. Cisco Packet Tracer, GNS3, Adobe Photoshop

Routing: Static Routing, RIPv1, RIPv2, EIGRP, OSPF, BGPv4, IS - IS, ODR, GRE, MPLS, IPv6, NAT, HSRP, VRRP, DHCP, DNS, NTP, SNMP, IP SLA, AAA (RADIUS/TACACS+), QoS, Route Filtering, Redistribution, Multicasting, Summarization

Switiching: STP, RSTP, MSTP, VTP, VLANs, Trunking, Layer 3 capabilities, Etherchannel

Security: Site-to-site VPNs, Remote Access VPNs, GRE, IPSec, NAT, AAA (RADIUS/TACACS+), Access Control Lists, DMZs, CBAC, IDS, IPS, SSH, TELENET

Other: Data Entry, Customer Service Support, Ticketing System, Basic Computer Tutoring.

PROFESSIONAL EXPERIENCE

Confidential

Network Engineer/Team Lead Technician

Responsibilities:

Lead technician (team of 7) in the SAP data center supervising inventory, installations, configurations and rack and stacks.
Planned, implemented and maintained critical network infrastructure services (i.e. WINS, DNS and DHCP).
Installation of HP Proliant DL980 G7 - Series Servers in SAP Rittal Standard racks for HEC-environment.
Installation and configuration of Cisco switches, router and load balancer administration, Firewalls and maintenance.
Design and implementation of Cisco IPSec Site-to-Site VPN
Active Directory, Group policies and SNMP configurations
Configuring IP Routing protocols BGP, OSPF and EIGRP.
Configuration of both HP DL580 and DL980 Servers.
Error log reviews, patches, integrity checks, system setups.
Analyze physical security system performance and recommend improvements

Confidential

Computer/Network Engineer

Responsibilities:

Installed, assembled and configured routers (Cisco 2800 and 2900), operating system (Windows XP/7) and computer peripherals
Configuration and troubleshooting of Network Address Translation (NAT), VLANS, VTP, Trunking and Pruning on switched networks
Performed diagnostics and troubleshooting on system issues, and maintained equipment inventory
Review, analyze and support network systems, hardware and software for 500 employee firm.
Troubleshoot system performance issues, implement corrective strategies
Configured, managed File server, Printer server on the network.Managing wireless LAN protocols.
Installation and Configuration of cisco IP Phones. VoIP configurations.
Installed and maintained software through group polices.
Maintained system network and database server as well as modified and updated processing software according to the companies need
Setup, managed, and troubleshot Local and Wide Area networks to optimize network traffic
Controlled computer systems internetworking (i.e. IP addressing and file sharing) for more efficient employee relations
Addressed customer concerns, and provided technical support to end-users and co-workers
Executed administrative duties, such as data entry, filing, and mailing

Confidential

Engineer

Responsibilities:

Monitored and maintained broadcast transmission system and related equipment to ensure proper signal for air transmission
Received and recorded satellite feeds for television programming
Tested radar antennae and satellite compliance for RF interference
Produced backup software for distribution and maintenance all computers and peripherals.
Installations of Phones and Computers in different departments in the company.
Provided solutions to cabling and installation issues
Provided help desk support to customers/end-users
Performed diagnostics and troubleshooting of system issues

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