Network Administrator Resume Profile
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Network Experience
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experience
Network Administrator / Mobile Systems
Confidential
- Design, specify, manage and document LAN/WAN configurations according to user needs.
- Design, Implement and Manage next generation multi point wireless system capable of customer tracking, way point finding, and real-time marketing.
- Support IT infrastructure for 45 centers across US and Canada. IPsec VPN tunnels, ESXi Servers, ISP connections, Employee/Guest wireless networks, and Victual PC's.
- Designed and implemented Mobile Device Management System for Corporate and Field users.
- Develop and monitor appropriate security procedures to safeguard system from physical harm and viruses, unauthorized users, and damage to data.
- Keep servers and network devices updated on patches and software. Keep all network configuration files up to date and backed up.
- Train managers and users in network functionality and optimal utilization preparing necessary materials.
Systems Administrator
Confidential
- Responsible for the daily administration of server environment, including but not limited to Microsoft Windows 2003/2008 Servers with IIS, SQL Server 2008, and proprietary Web Decisions applications.
- Network Management and Monitoring
- Manage the on-going Web Decisions' backup and recovery strategy
- Security Management
- End-User Support
- Performs break/fix of software and hardware based workstations, laptops, and printer problems
- Advanced Tech Support Tier 3 Confidential
- Troubleshoot with TWC subscribers who are having difficulty with video, digital phone and data services utilizing all available diagnostic tools.
- Resolve data problems that involve local network issues, email issues, modem trouble and other equipment and/or software configurations.
- Utilizing reasoning and critical thinking skills to identify appropriate fix agent and resolve single-user issues.