SUMMARY

• Senior Systems Engineer and experienced IT professional with 12 years of experience in Systems Engineering, designing Big Data architecture and administration, Database Administration, Application Support and Service Design engineering managed Hadoop clusters, Deployed and administered Hadoop Software on large cluster implementations improving productivity at top class organization.
• Hadoop Administration and Architecting DFS systems on Apache Hadoop, Green Plum (GPHD), Cloudera CDH 3.
• Design, Implement and Manage File systems
• SQL 2005, 2008 and Azure Database Architect / Administration
• UNIX/LINUX Administration (Fedora, Ubuntu and CentOS)
• Systems Risk Expert
• Proficiency with Fedora 18/ Ubuntu and CentOS Linux versions.
• Highly experienced in deploying PaaS and SaasS projects.
• Performance Tuning & Capacity Management
• Monitoring Expertise with Nagios, Sonasafe and Gangila.
• Data Security, Backup & Recovery
• 500 TB SAN Infrastructure operating experience.
• Experienced with HBase, Map Reduce, Hive, Pig, Flume and Cosmos.
• Standby/Failover And Disaster Recovery Solutions
• Strong networking and Application Support experience
• Cloud Computing Expertise with Windows Azure, Amazon EC2 and RDS.
• Strategic Thinking: Able to influence the strategic direction of the company by identifying opportunities in large, rich data sets and creating and implementing data driven strategies dat fuel growth including revenue and profits.
• Big Data and Hadoop: Design, Implement and Manage distributed file system on Hadoop Framework. Implemented Big data best practices around resource management, security management, Cluster monitoring, Disaster Recovery and Cluster Maintenance.
• Analytics: Utilize analytical applications to identify trends and relationships between different pieces of data, draw appropriate conclusions and translate analytical findings into risk management and marketing strategies dat drive value.
• Drive Enhancements: Develop tools and reports dat halp users access and analyze data resulting in higher revenues and margins and a better customer experience.
• Communications and Project Management: Capable of turning dry analysis into an exciting story dat influences the direction of the business and communicating with diverse teams to take a project from start to finish. Collaborate with product teams to develop and support our internal data platform and to support ongoing analyses.
• Senior IT professional with proven track record of enabling the evolution of IT organization by driving innovation and building high performance teams. Strength in creating, effectively building, and leveraging strategic partnerships to achieve business results.
• Expertised in UNIX architecture, systems/Database administration and UNIX tools. Strong Experience in LINUX/UNIX Administration with Fedora 18, CentOS and Ubuntu.
• Hands - on experiences with design and implementing big-data-processing on Hadoop platform (DFS).
• Solid expertise with monitoring frameworks, and analyzing production platforms, UNIX servers and mission critical systems with alerting and self-healing systems Experiences with any Hadoop technology stack layer: HIVE, HDFS, Map/Reduce, FLUME, PIG, and Cloudera (includes CDH3 and limited CDH4)
• Experienced in managed distributed file system, which is capable of processing over 4 million records per second at launch waves. Experience with versioning, change control, and thematic problem management.
• Configure and deploy a “production pilot” Hadoop environment utilizing Greenplum HD (GPHD) and the solution will leverage Client’s existing EMC Isilon infrastructure for the respective “compute” and “storage” elements of the configuration
• Played a key role in deploying Product as a Service (PaaS) and Software as a Service (SaaS) solution for all environments.
• 11+ Years of IT experience includes Service engineering, Big data Architecting and Administration, Service Operations, supporting Applications and Production Support Environments.
• Extensive experience in physical architectures and system/hardware configurations dat balance performance, availability, operability, and cost for Big Data.
• Developed system management scripts/tools to automate operational tasks, Participate in all phases of the development of a large distributed system: providing hardware, manageability, operability and performance perspectives
• Provided enterprise guidance and recommendations when necessary to promote successful engagements with software partners worldwide
• Expertise in having strong partnership with Business and stakeholders, understand and delivery the service dat we meet allServiceLevel Agreements (SLA) for our ITserviceofferings for both internal and external customers.
• Superior communication, presentation, analytical and problem solving skills. Worked well with all levels of business. Proven track record working with senior management and department heads to assess and institute company-wide technical support policies and procedures.
• Proficient in use of tools Hive, Hadoop DFS, Map Reduce, Cosmos, Flume, HBase, Amazon Elastic Map Reduce (EMR), SQL Server Query Analyzer, and SQL Server Profiler etc. Expert knowledge in Database Administration, System Design and Configuration, Disaster Recovery Backup and Restore, Performance Tuning, SOX Compliance.
• Possess technical skills, with strong background on Windows, SQL Server, Networking and SAN environments. Experience in ITIL/ ISRM Implementation, Engineering excellence, Team work and Handling the Mission Critical Applications, Extensive knowledge on Network management, AKAMAI, SAN, LTM.

TECHNICAL SKILLS

Operating Systems: Windows 2000/ 2003 /2008 R2, Fedora/CentOS/Ubuntu

Languages: C++, VC++ 6.0, Visual Basics 6.0, .Net 1.1/2.0, PowerShell, Perl, JAVA

Databases: MS SQL Server, Oracle 9i, Sybase, HBASE, NoSQL, MySQL

PROFESSIONAL EXPERIENCE

Confidential

Lead Systems Engineer

Responsibilities:

• Expertise in Design and Deploy Distributed File system responsible for heavy data processing.
• Worked closely with various teams across the company to identify and solve business challenges utilizing large structured, semi-structured, and unstructured data in a distributed processing environment
• Analyzed large datasets to provide strategic direction to the company and performed quantitative analysis of product sales trends to recommend pricing decisions.
• Conducted cost and benefit analysis on new ideas and developed statistical models to forecast inventory and procurement cycles.
• Responsible for architecting Hadoop clusters with CDH3.
• Experience in Installation and configuration of cloudera distribution Hadoop Namenode, secondarynamenode, jobtracker, Task trackers and data nodes.
• Strong Experience in Installation and configuration of Hadoop ecosystem like Hbase, flume, Pig, sqoop, zookeeper.
• Configure and deploy a “production pilot” Hadoop environment utilizing Greenplum HD (GPHD) and the solution will leverage Client’s existing EMC Isilon infrastructure for the respective “compute” and “storage” elements of the configuration
• Install, Configure and Manage of Hadoop Cluster spanning multiple racks using automated tools like puppet
• Collaborated with the Business Intelligence team to aggregate our Apps/web log data for Datawarehouse.
• Extensive knowledge in terms of building Business trend reports and Proactive monitoring for identify issues with Name Node, Data Nodes, Task failures, Hbase communication with HDFS file system.
• Provided extensive support for managing Hadoop file systems and HBase database management from Tier3 and Problem Management perspective.
• Delivered solutions about data accuracy, scalability and integrity on Hadoop platform, Collaborated well with Engineering, Business and Change team for critical project and change executions.
• Managed a pool of 120 cluster nodes and a data of 500 TB.
• Fire fighted multiple issues working on business and compliance critical systems.
• Implemented multiple critical monitoring gaps and added new monitors to assess health of the systems.
• Worked closely with the platform operations to build out standardization for our Hadoop offering include automation of data node additions as needed.
• Strengthen the offshore team by made them work on analysis and coming up identifying new key performance indicators.
• Strong knowledge on ITIL process and maintaining the SLA’s according to the Business requirements.
• Worked with Multiple Business teams and envision their requirements and aggressively collaborated with engineering team.
• Received appreciations from Business, Partners and Stakeholders. Received appreciations from Director and Business for fixing technical issues and driven the initiatives dat cares Business aggressively.
• Has strong expertise working with multiple team like SOX, Business, Engineering, Change and production support in managing day to day operations and strategic insight and envisioning the big picture.

Confidential

Senior Systems Engineer

Responsibilities:

• Service Owner lead the Mission Critical Applications by Customers and Business Partners from different regions
• Giving 24/7 support to the WW customers, Vendor and the Business Partners
• Responsible for managing financial significant application dat runs on Big Data file systems
• Contribute to Production Environment Planning and Implementation phase on all aspects of the engagement in deploying Cosmos and Datawarehouse solutions
• Coordinate and execute the delivery of any special environmental needs for the project builds into Test and Production.
• Involved in architecture and design, coordinating with business and vendors for integrated solutions.
• Secured Cost-effective and best value resources for the company while negotiating contracts with third parties.
• Contributed to define the key business metrics for the organization and drove their adoption across disciplines to improve the process
• Documenting MIR reports for major incidents and preparing the stake holder status reports
• Establishes Support staffing needs for the Production build and drives to make certain enough Support resources are available for the Production build.
• Recording the incidents and perform the Audit to improve the process
• Maintained the SLA % more than 95% as committed with management
• Proven track record in Handling the Fire Fight situations while dealing with problem in Mission Critical applications
• Taking care of SQL Jobs, SQL Replication issues and working promptly and performing the audit on issues to work proactively and define process to handle the issues
• Setting up and monitoring SQL Replication and Batch Jobs across network domains for new projects different environments test/Production.
• Configuring the Monitoring for different functionalities in the application using the Sitescope and working with ESM team towards deploying the SCOM packs for all the projects, Worked on Application level Deep Dive for all apps
• Started implementing First/Second line support to align towards Organizational Commitments
• Management Escalations and Notifications to ensure appropriate resources are focused to restore service
• Analyzing reports associated to Service Level Agreement and uploading the monthly Support metrics to Scorecard Dashboards
• Detail auditing with counter parts on Root Cause Analysis to determine actual cause of problem and taken necessary action item to achieve higher service availability and sharing with stake holders and Leadership Teams
• Facilitate the delivery of new Projects from test to production environments
• Worked with Service Desk team and Tier 2 team on creating the KB articles
• Preparing the Monthly Newsletters, MBR and QBR reports about the Major accomplishments for the Senior Management Team/Leadership Teams

Confidential

Senior Database Administrator

Responsibilities:

• Providing SQL Server Support and MySQL support since July 2003 in all the areas of application development and administration.
• Administered and maintained Cognos IWR and Query applications in Windows NT and 2003 environment.
• Experience in Installation, Configuration, Monitoring and Managing of Cognos 7/7.3 on Windows platforms.
• Expertise in deploying packages and reports to Production environment and handling production issues
• Expertise in version Upgradation of Cognos suite such as Cognos 7.3 and Migrating ReportNet reports and Impromptu into Cognos 8 BI.
• Having Good Knowledge in Data Warehousing ETL tools including Informatica and Data Stage
• Experience in creating Packages and maintaining Models in Frame Work Manager using Report Net 1.1 MR2, Cognos 8 & Cognos 8.3 BI.
• Having Knowledge in SSIS (creating Packages and deploying them)

Confidential

Technical Support Engineer

Responsibilities:

• Design & Implementation of the complete network setup for the company from scratch.
• Implementing and designing Ets-Edge Call center CRM software products.
• Installation of 2000 Servers, Linux Server, Windows98, and NT Workstations.
• Configuring with the Latest Service Packs and Patches for the Software and Operating system.
• Installation and Maintenance of MS SQL Server