Summary:

• I am results driven professional with proven success in the areas of Technology, Project Management and Customer Relations. I have strong ability to identify problems and develop solutions that are both timely and cost effective. I have a strong ability to work with cross-functional teams and senior management to implement strategic visions into operational results.
• Senior Network Administrator/Engineer with 17 years of experience as Network Administrator/System Administrator with several certifications like Master CNE, MCSE, CIE.
• Excellent skills in client service management. I was hired several times to successfully resolve previous and current technical issues for clients. Proactive in resolving potential technical issues. Duties included researching, identifying, communicating and implementing cost effective solutions to ensure a high level of client satisfaction.
• Experience working in both a managerial and non-managerial capacity as a Network Administrator.
• Experience working in mixed Operating Systems like Novell Netware, windows 2000/2003/2008, Linux/UNIX environment with 25 to 4000 servers.
• Training in Windows2003/2008 Servers, Active Directory, VMWare 3.5/4.1 ESX, ESXi and Hyper-V
• Self teaching Powershell 2.0 scripting
• Strong ability to provide IT Solutions for small and large-scale enterprise environments.
• Strong technical written and verbal communication skills.

Work Experience:

Confidential

• Successfully completed several projects involving Microsoft Technologies on time, within budget and to the customer's satisfaction.
• Responsible for setting up a test lab using Windows 2012 Hyper-V, for testing various technologies before submitting the projects to various clients that enabled proactive approach to fulfill the client's requirements.
• Implemented successfully vPro activation on Intel computers at various clients using desktop management software like Altiris 7.1Sp2, SCS/RCS, SCCM and Bomgar.
• Currently completing LANDesk Management Suite 9.5 certification.
• Prepared, documented and submitted SCCM projects for few clients to implement projects in their multi-Domain environment with System system Hierarchy like CAs, Primary and secondary sites.
• Thoroughly knowledgeable in various areas of Microsoft technologies including but not limited to: Windows servers WindowsNT/200/2003/2008R2/2012, SCCM, SCOM, SCVMM and SCDPM, Active Directory. Some skilss in SharePoint and Exchange Servers.
• Collaborated with Sales Team to identify and understand client requirements and scope of work. Initiated client discussions to educate client for implementation and/or enhancement of projects for a win/win for both client and Allied Digital.
• Conducted vendor meetings to identify scope of products. Self- trained in various products including Microsoft and non-Microsoft technologies.
• Responsible for working with various clients throughout the US remotely and travelled onsite to client on an as needed basis.
• Installed successfully Intel Anti-Theft software, Secure Disable in company's cloud and demonstrated the features to clients.
• Supported client for the implementation of SCOM 2007 R2 for Level 4 support.

Confidential

• Managing, monitoring, upgrading and troubleshooting of mixed mode single forest single domain with Windows 2003/Windows 2008 R2 Standard and Enterprise editions.
• Managed, monitored, upgraded Windows 2003 Standard Domain Controllers, AD integrated DNS servers, DHCP server etc.
• Successfully installed, configured, deployed and maintained System Center Operations Manage SCOM 2007 R2 on a single management server and a single management group using Windows server 2008 R2, Ms SQL Server 2008 SP3 and IIS 7.5
• Successfully implemented System Center Configuration Manager SCCM in test lab for production roll out on Single Primary site server and a Single site on Windows 2008 R2 Standard server edition with MS SQL 2008 server and IIS 7.5.
• Prepared, documented and implemented in test lab the migration project from Windows 2003 32 bit standard edition to Windows 2008 R2 64bit Standard and Enterprise editions.
• Upgraded company's existing Bare Metal Hyper-V implementation to service pack 1, upgraded the hardware with more physical memory and more CPUs.
• Managed Hyper-V environment with Hyper-V manager and System Center Virtual Machine Manager SCVMM .
• Managed VMWare 4.1 ESXi hosts, installed VMs and conducted V2P and P2V machine management.
• Monitored and optimized Windows server 2003/2008 R2 using iPmonitor, LAN Sweeper and System Center Operations Manager SCOM 2007 R2. Installed various Management Packs for SQL Servers, Exchange Servers, SCVMM, Hyper-V, Active Directory, Windows 2003 and Windows 2008 R2 servers etc.
• Monitored Active Directory with Active Administrator 6.0
• Managed Active Directory with expert usage of various tools like Repadmin, Replimon, NtdsUtil, DcDiag, NLtest, NTfrsutil etc.
• Cleaned AD from lingering objects, inactive user, computer, group Accounts, unlinked and unused GPOs. Performed offline defragmentation to reclaim 6MB of disk space.
• Setup test Lab from scratch on Dell M1000 Blade Server with 16 blades with Bare Metal Hyper-V Sp1. The Server was attached with EMC Clarion SAN with 15 SAS drives each of with 1TB storage capacity.
• Managing, monitoring, upgrading of various Dell Power Edge servers with BIOS, Firmware, PROC Hardware Controllers, network adapters on models starting from Dell Power Edge 1900, 1950, 2900, 2950, R510 and R710 servers. Upgraded servers with CPUs, Memory and hard drives.
• Successfully deployed Windows Deployment Services WDS and Windows System Image Manager with AnswerFile.XML in test lab for production rollout of Windows 7 workstations.
• Worked with Developers team to migrate company's web site on Windows Server 2003 Standard IIS 6.0 to IIS 7.5 on Windows 2008 R2 Enterprise server using Web Deploy Tool 2.10 and creating deployment packages for various sites.
• Managed and monitored backup using System Center Data Protection Manager SCDPM 2010.

Confidential

• Managing Active Directory, Windows2003/2008 servers, general network performance monitoring. Some user support on L3 level for various clients. Installed SCOM and Hyper-V in a test lab environment.
• Duties includes administration of Windows Active Directory, VMWare environment, installation, daily maintenance, repairs, system upgrades, technical support, AD account/group administration related activities, and configuration and implementation of Active Directory site configurations group policies and local security policies. Monitoring of AD replication and core services. Cross-train in various support areas in order to provide assistance during after hour's on-call rotation to ensure, that all documentation on security process and procedures are available and updated regularly. Review, Implement, Test, Administer and Maintain an Active Directory and DNS architecture for a small to medium companies. Examine requirements documents and create technical design documents, unit test, system test, user acceptance test, and implementation plans for division and provide feedback on such designs.

Confidential

• Managing Active Directory for 3 Domains spread globally with 52 Domain Controllers on Windows 2003 Enterprise and 2000 member servers including Windows 2003 and Windows 2008 under strict regulatory control SOX, HIPPA, FDA . Also managed separate 5 forests for extranet, test and development environment.
• Expert usage of ADRAP, ADPREP, Federation Services, AD DS, AD LDS, ADAM, GPO, RepAdmin, Server Manager, ntdsutil, Performance Monitoring, Active Directory Sites, subnets and OUs, Domains and Users, WINs servers, DNS/DHCP Servers, DFS and DFSR, SCOM, SCCM.
• Initiated the project to upgrade existing IDM Life Cycle to newer servers and migrated the MS-SQL Database from SQL 2005 to SLQ 2008.
• As a System Owner I completed the implementation of Varonis DatAdvantage product from beginning to end in a test, development and production environment. This allows monitoring the data access by users in company's high regulatory environment. I installed all the components of it like Primary IDU server, Secondary and Reporting servers, MS SQL Server 2008, Probe Servers and attached NetApp filers with fPolicies on it.
• As a System Owner I completed the implementation of ADAM Active Directory Application Mode on SiteMinder servers in a test, development and production environment. As a result of LDAP upgrade, ADAM was installed on all SiteMinder servers.
• As a System Owner, I was also responsible for approving various Admin accounts, service accounts, shared accounts and special request accounts through the company's IDM Life Cycle System.
• Troubleshooting user related issues in Active Directory, GPOs, Password Management and Enterprise LDAP.
• Troubleshooting user problems, creating change request, process request and incidents through the ISM ticketing system.
• Resolving issues through ISM as well as rerouting of trouble incidents to appropriate service group.
• Monitoring server logs, application logs, disk spaces, replacement of hardware, retiring the servers and installing patches.
• Troubleshooting issues related to Sync between Active Directory and Enterprise LDAP.
• Preparing for SOX compliance auditing on a monthly and quarterly basis.
• Troubleshooting issues in SiteMinder, ITIM IBM Tivoli Identity Manager , GDS Servers in production, development and test environment.
• Successfully completed over 330 various Learning Management System training modules various SOPs, various regulatory manuals SOX, HIPPA, FDA doing business in Amgen.
• Actively involved in Windows 2003 to Windows 2008 migration project.
• Special training in Change Management, Problem Management, Security Management and Incident Management via ISM software.

Confidential

• A hands-on Lead Sr. Site Administrator managing a team of 4 Site Administrators and 8 Technicians. Point of contact managing the IT needs for 32 Airlines at LAX International Airport including management of cross functional projects, providing effective solutions with the international team in Europe and Africa.
• Represented company by attending clients meetings. Responsible for product demonstrations and companywide rollout. Responsible for daily/weekly/monthly reporting to executive management, personnel and clients.
• Duties included managing and maintaining VMWare ESXi Host IBM Blade Center HS21 with 14-blade case, IBM System Storage TS3100 Tape Library Express Model for backup.
• Managed VMWare with NetApp FAS3100 Series of Storage System and VMWare Fail Over.
• Managed and monitored Windows 2003 Servers 32Bit/64Bit , Windows XP Workstations, RedHat Linux servers, Sun Solaris Servers, Oracle Instances, IIS Servers, WebSphere MQ and MS SQL Servers.
• Performed, monitored and troubleshooted regular back up with NetBackup.
• Monitored and updated antivirus definition weekly from Symantec site for Enterprise version of Endpoint Protection.
• Maintaining, updating and troubleshooting the customized Airport related applications like Airport Resource Management ARM , Airport Handling Manager AHM , Baggage Message Broker BRS , Baggage Handling System BHS , Flight Information Display System FIDS , Airport Vision Servers, Business Objects,
• Configuring and troubleshooting of Hand Held Scanners MC9090 for scanning customers bags at the airport.
• Troubleshooting SITA's Bag Manager with Siemens's BSS Baggage Sortation System .
• Creating Airline logos, short films for display on their counter's backwalls.
• As a hands-on Sr. Site Administrator the turnaround time to solve issues with the system increased by 90 .
• Client communication and satisfaction improved under my management.
• Proven track record in managing projects and staff.
• Creative problem solving skills and detail oriented.
• Excellent communication and presentation skills.

Confidential

• Associated with IT Solution Providers like ASI Inc. and BIT USA, Inc. as a Consultant and continued doing technical work in Microsoft Windows 2000/2003/2008, Novell NetWare, RedHat Linux and workgroup environment for various clients and industries.
• Utilized all areas of Active Directory i.e. ADRAP, ADPREP, Federation Services, AD DS, AD LDS, ADAM, GPO, RepAdmin, Server Manager, ntdsutil, Performance Monitoring, Active Directory Sites, subnets and OUs, Domains and Users, WINs servers, DNS/DHCP Servers, DFS and DFSR, SCOM, SCCM.
• Proven track record in providing proactive technical client service management solving numerous issues in a timely and cost effective manner.
• Thoroughly knowledgeable in various areas of eDirectory, Active Directory and Domains.
• Supporting various software on Novell servers including eDirectory, Zenworks and identity Manager.
• Supporting, managing and troubleshooting Microsoft Windows 2000/2003 and 2008 in Active Directory.
• Performed complex network, server administration and desktop functions, including configuring, installing, repairing, maintaining, and upgrading hardware and operating systems like NetWare, Windows 2000/2003/2008, Red Hat Linux 5.3 at client's sites.
• Managing remote servers and supporting clients via Riloe, PCAnywhere, NetOPT, and Terminal Service.
• Researches and evaluates network and server hardware and software options and upgrades including updates, patches, and service packs, as needed at client's site.
• Manage various projects as Project Manager.
• Expert usage of Compaq Smart Start and Insight Manager. Installing and configuring automated tape library.
• Experience in Compaq HP, IBM and Dell like server hardware.
• Supported nationwide networks for Dentrix in various Dentists offices in Los Angeles, Virginia and Florida.
• Installed and managed WindowsXP and Windows Vista desktops and various local/network printers.
• Managed, maintain and troubleshooting of DNS/DHCP/WINS servers in Novell, Microsoft and Red Hat Linux operating Systems at various clients sites.
• Conducted analysis and participates in implementation planning for new applications, service patches, driver updates in test labs as needed before roll out in production environment.
• Planned and installed hardware, network servers, gateways, and associated telecommunication devices.
• Identifies and resolves complex network problems uses network management tools.
• Independently designed/deployed and maintained large, complex networks with BIT USA.
• Identify and resolve complex technical and business issues providing effective IT solutions.
• Worked for several companies as Technical Recruiter to identify additional resources for various projects.

Confidential

• Managing and troubleshooting hardware and networks of Windows 2000/2003 issues at various clients.
• Liaison between technical team and clients including management, end-user, technical staff to create smooth daily operations. Rewarded by management for excellent client service management.
• Thoroughly knowledgeable in all areas of Active Directory with various tools like ADRAP, ADPREP, Federation Services, AD DS, AD LDS, ADAM, GPO, RepAdmin, Server Manager, ntdsutil, Performance Monitoring, Active Directory Sites, subnets and OUs, Domains and Users, WINs servers, DNS/DHCP Servers, SCOM, SCCM.
• Completed the certification CIE Certified Integration Engineer in Dentrix Software.
• Provided daily support tasks including hardware repairs or replacement.
• Installing or upgrading various versions of Dentrix, Easy dental and Image Software.
• Installing and configuring various diagnostic X-Ray hardware, printers, voice and dictation software and software related to dental use.
• Lead a team of 12 technical staffs managing various projects.
• Expert usage of various Linux utilities like Fdisk, LVM, kickstart script,
• Supported Red Hat Linux servers for the company and company's clients.
• Installing, configuring and supporting RedHat Servers, RAID 5, Appache, DNS, DHCP, NFS, FTP, Samba, NIS and Squid as per client's requirement.
• Installing, supporting, troubleshooting and Windows 2000/2003/2008 servers, Novell Netware 6.5 servers.
• Supporting Novell identity Manager on clients' networks.
• Planning, designing and installing eDirectory in single and multiple tree environment, NDS partitions and replica management as well as time synchronization and timeservers.
• Managed various projects efficiently and cost effectively and timely manner.
• Strong skills in ssh and telnet for remote server management. Well versed in vi and emacs editors.
• Installing and troubleshooting Viper PCI captured card and ImageCam camera, wireless and serial port foot pedal, ImageRAYiand third party components at Dentist's offices.

Confidential

• Supporting about 850 Compaq Proliant servers like DLT 380, 560, 580, 6400, 5000 etc.
• Supporting, setting up and troubleshooting NetWare 5.1, WindowsNT 4 and Windows2000 systems.
• Provided daily support tasks including hardware repairs, NetWare and Windows 2000 operating system patching, applying service packs, user administration, system checks, and phone support.
• Supported Active Directory related issues like domain synchronization, DNS, Group Polices etc.
• Configure HP Proliant Series of multiprocessors servers, install HW, install and configure operating systems. using Compaq Smart Start software, setup logical volumes, RAID level 5, Disk Mirroring.
• Troubleshooting Server hardware, and Network Operating systems, Compaq 3200, 5300 series of Smart controller cards, replacing and configuring hardware components.
• Schedule installations of patches in accordance with established IT policies and procedures.
• Expert usage of Riloe, Microsoft MMC, Novell Portal Services, Netware NFA and Terminal Services.
• Resolving issues reported in Clarify ticket for hardware and OS and close ticket.
• Managing and troubleshooting server cluster environment.