SUMMARY

• “Get Stuff Done” by demonstrating tactical and strategic leadership to achieve short and long term milestones and goals.
• Excellent Cross - functional skills in Hardware, Software, Product Management, Manufacturing, Supply Chain Operations.
• Integrate features in products such as Volume/LUN/Snapshot Manager, Replication, Deduplication, Backup and Recovery.
• Implement Block and File based storage management features such as Multi-Pathing, RAID-1/5/6/10, RAS and LVM.
• Creatively manage budget and resources to deliver optimal quality products while adhering to schedules and deadlines.
• 15+ years of experience in Product Development/Management from prototype bring-up to mass production to EOL.
• Multi-disciplinary expertise in Enterprise and Datacenter storage array products - NAS, SAN, Cloud, IoT and HPC.
• Design enterprise to consumer grade storage systems by integrating SATA/SAS/Fiber Channel HBAs, RAID controllers.
• Configure/Administer LAN/WAN/VoIP - VLAN, QoS, Switching, Routing, Trunking, Mirroring, Load Balancing, ACL.
• Proficient in Linux/Windows/BSD, Scripting languages, Virtualization software, Agile methodology, Project Management.
• Collaborate with vendors, suppliers, OEMs, ODMs, CMs and SIs based in Unites States, China, Taiwan, Mexico and UK.

PROFESSIONAL EXPERIENCE

Confidential, Santa Clara, CA

Manager - Engineering and Operations

Responsibilities:

• Define and manage x86 & ZFS based platform development (NFS/iSCSI) for Datacenter and Cloud Storage and Services.
• Lead Selection/Qualification test strategy for server, JBOD, CPU, DDR3/4 RAM, SAS/SATA SSD/HDD, PCIe NIC/HBA.
• Develop product features based on customer requirements, MRD, PRD and on Price/Performance tradeoffs.
• Test and present Hardware-Software compatibility and feasibility report on products such as NVMe SSDs and NVDIMMs.
• Manage engineering lab infrastructure in VMware ESX and Linux KVM Hypervisor virtualization environment.
• Work with cross-functional teams to instrument Remote Monitoring and Lights Out Management of Storage arrays.
• Drive hardware product roadmap; Collaborate with Product team during business plan process.
• Work with Sales, Support teams; Provide assistance in product pricing negotiation, PO fulfillment and support contracts.
• Create and maintain Hardware Compatibility Lists (HCL), BOMs, Product Requirements and Specifications/Datasheets.
• Communicate with customers for feedback on PoCs and Demos; Using that data resolve issues or improve product quality.
• Use Agile tools to track issues, stories and projects in Jira; Manage Confluence Wiki for technical documentation.
• Determine project risks and impact; Prioritize, schedule responses using risk register; Communicate with stakeholders.
• Initiate vendor and supplier relationships; Establish SKUs at commodity vendors so customers can buy from those directly.
• Manage multiple products simultaneously; Manage sustaining engineering throughout entire lifecycle of various products.

Confidential, Redwood City, CA

Manager - Engineering and Operations

Responsibilities:

• Develop and Manage NAS and SAN storage appliances using off the shelf hardware components.
• Instrument product features and upgrades based on user experience, customer feedback while paying attention to details.
• Design platforms to improve features such as Tiering, QoS, Compression, Replication, Failover and High Availability.
• Lead qualification team to test compatibility between custom Software and Commodity Hardware such as Servers, JBOD Enclosures, SFP+ NICs, network switches, SAS/SATA HBAs/RAID controllers, SSDs, HDDs, CPUs and DIMMs.
• Lead manufacturing test processes; collaborate with Contract Manufacturer on build and assembly process.
• Write BIOS and BMC/IPMI firmware specifications/requirements; Manage BIOS/Firmware qualification test team.
• Manage engineering change orders (ECO), change notifications (ECN), product recalls for multiple products in parallel.
• Establish Failure Analysis, RMA/RCA processes at CM/SI; Negotiate rework pricing policy, assembly build per ECN; improve test coverage of returned hardware; Gather product quality data and perform Pareto chart analysis.
• Coordinate with Technical Support and Manufacturing teams to identify root cause, find solutions and implement bug fixes with minimum downtime at customer and manufacturing sites.
• Collaborate with cross-functional teams and manage relationships with hardware vendors, suppliers, SIs and CMs.
• Drive ROI analysis, forecast, Quarterly Business Reviews (QBR) with Manufacturing and System Integration partners.
• Create and maintain technical documentation including product manuals, user guides and Knowledge Base.
• Manage compliance and safety agency certification (EMI/EMC) as part of NPI and sustaining hardware product lifecycle.

Confidential, Campbell, CA

Hardware Engineer

Responsibilities:

• Define and architect Cloud Storage Platforms for IoT, Private, Public, Hybrid Cloud Storage and Web Services customers.
• Perform functionality and performance testing on Hardware Platforms, SSDs and HDDs for cloud storage controllers.
• Create and maintain Manufacturing Test Automation suite and Quality Control Matrix.
• Work with System Integration partner for building and testing Cloud Appliances in mass production environment.
• Quickly resolve technical issues by collaborating with suppliers, vendors, and perform cross-functional teams in Software Engineering, Manufacturing and Operations to develop and improve cloud storage product quality.
• Take ownership of lab and co-location facilities to maintain servers running Linux, FreeBSD and Windows OS.
• Drive hardware product roadmap meetings; Present results and information to internal and external executives.

Confidential, Sunnyvale, CA

Hardware Engineer

Responsibilities:

• Design, prototype bring-up and test three generations of HPC storage product motherboards based on Intel embedded platform and 1/10Gbps Ethernet, Fiber (SFP+) network switches based on Marvell and Fulcrum controllers.
• Test and qualify SATA/SAS SSD, HDD and firmware; Perform vibration, thermal, shock and power measurement tests.
• Evaluate and benchmark x86 based 1/2/4U servers, CPU, and Memory subsystems for HPC NAS storage appliances.
• Lead BIOS/Firmware development project for system motherboards and 1/10Gbps Ethernet/SFP+ switch cards.
• Manage issues, tasks and customer escalations using issue tracking tools such as JIRA, Bugzilla and Salesforce.
• Work with Operations, Manufacturing, QA, Technical support and Software engineering to resolve customer issues.
• Collaborate with suppliers, OEM/ODM and contract manufacturers based in US, China and Taiwan.
• Develop test automation using shell scripts in Linux and FreeBSD; Write and maintain test specifications and test cases.
• Scan and troubleshoot compliance, safety and environmental test such as EMI/EMC, UL, thermal, vibration and WEEE.
• Perform Failure Analysis (FA) and Root Cause Analysis (RCA) of storage hardware, motherboards, solid state drives, hard drives, power supplies, batteries; Perform and validate hardware diagnostic tests, EVT, DVT tests.
• Debug hardware defects using in-circuit debugger utilities and tools such as ICD, SmartBits and oscilloscopes.

Confidential

System Engineer

Responsibilities:

• Design and implement LAN/WAN and VoIP solutions based on Ethernet, ATM, ISDN, frame relay and leased circuits.
• Install and administer web applications, database servers and mail servers in Windows and Linux environment.
• Configure switching, routing, Quality of Service (QoS), security policies on Cisco routers and Catalyst L2/L3 switches.
• Troubleshoot system and network related issues; Provide technical support for various hardware and software products.