PROFESSIONAL SUMMARY

• Over Fourteen years of experience in IT Infrastructure Management this includes Network and Systems Design and Security Administration
• Extensive experience with Windows 2000, 2003, 2008 and 2012 Server. Accomplished in the usage of all tools in the TCP/IP protocol suite used with NT Server: DNS, DHCP, WINS, etc. Extensive experience in integrating Windows into Internet and Intranet environments.
• Extensive experience in handling Administrative tasks for the Windows Servers, Linux Servers and Desktop operating systems. Expertise in handling installation, upgrades, administration, system monitoring, system security, performance tuning, backups and recovery
• Automation of common Windows administrative tasks using script technologies such as Windows Script Host, PowerShell scripting, ADSI, WMI and Batch scripts
• Has ensured that the new servers adhered to the client's security and configuration requirements throughout the installation / testing / go-live activities.
• Experienced in rapid deployment of Windows 8/7/XP/2000 Professional at the desktop level using disk imaging and unattended setup files. Experienced with Windows 2000 Active Directory design and installation and design and deployment of enterprise-wide Group Policies using Active Directory components.
• Detailed working knowledge of Microsoft Office, Microsoft Outlook all versions , Microsoft Mail, Symantec Norton products, and many other off-the-shelf software packages.
• Wrote or updated Hardware / OS support documentation for each application migration.
• Designed optimal deployment methods for the implementation of Active Directory Services OU's, Group Policies, Schema Modifications, FSMO Placements , DNS Architecture, Clustering Services, ADAM, ADFS, Services for UNIX, and Windows SharePoint Services.
• Extensive experience with Microsoft Hypervisor 2008 and 2012 R2.
• An excellent communicator with keen analytical ability, problem-solving skills and ability to interact with people at all levels

TECHNICAL SKILLS

OS: Windows 2012, 2008, 8.1, 7, Vista, 2003, 2000, XP, XP Embedded, NT, 98/95 , MS-DOS, and Linux OpenSUSE, RHEL, CentOS, Ubuntu, IPCop

Protocols: TCP/IP, RIP, OSPF, IPSec, VPN, Multicast, IGMP, Ethernet, IEEE 802.11g Wi-Fi , Token Ring, VLAN, and NAT

Software's: Microsoft Office Suite, Microsoft ISA Server, Microsoft SQL Server, Microsoft Exchange Server, Microsoft SharePoint Portal, Microsoft Identity Integration Server, Microsoft Live Communications Server, Microsoft Systems Management Server, IPCop, eJabbered, Ipswitch IMail Server, Symantec AntiVirus Corporate

Hardware: Cisco Routers, Ethernet Hubs and Switches, IP Phones, HP Network Scanners, HP Network Printers, ISA2006 based hardware Firewalls.

Monitoring Tools: Microsoft Operations Manager 2005

PROFESSIONAL EXPERIENCE

Senior Technical Analyst

Confidential

• Provided troubleshooting support for existing retail IT environment.
• Design and Deployment Scripts for the Active Directory for the Store Environment.
• Virtualizing the hardware to make them hardware independent for future deployments.
• Hardening Windows Server 2012/2008/2003 using Security Configuration Wizard, Group Policies, Powershell and VB Scripts.
• Automation of common Windows administrative tasks using script technologies such as Windows Script Host, Powershell scripting, ADSI, WMI and Batch scripts.
• Developed extensive custom reporting tools to track the project's progress.
• Monitored and supported remote deployment process using in-house developed programs and native Windows tools Computer Management, remote Registry, etc.
• Reviewed and re-designed basic network services in a mixed platform environment Windows, Novell, Linux .
• Ensured that the new servers adhered to the client's security and configuration requirements throughout the installation / testing / go-live activities. Remediated pre-existing violations of these standards where applicable.
• Assisted the Application Engineers with any issues that arose during the application installation and testing process.
• Wrote or updated hardware / OS support documentation for each application migration, used by the Production support teams after the new servers were transitioned to them. This documentation included hardware and OS inventory, details of the application environment, network and SAN diagrams, scheduled jobs, maintenance schedules / application availability, operational plans including Disaster Recovery , and support information contacts and SLAs .

Windows System Administrator

Confidential

• Provided support for existing retail IT environment.
• Hardening Windows Server 2003 using Security Configuration Wizard, Group Policies and VB Scripts.
• Automation of common Windows administrative tasks using script technologies such as Windows Script Host, Powershell scripting, ADSI, WMI and Batch scripts.
• Developed extensive custom reporting tools to track the project's progress, and as a deliverable to the client. Technologies used included VBScripts with WMI, DameWare NT Utilities, Microsoft Windows Resource Kits, batch scripting, and Automation with Microsoft Access and Excel.
• Monitored and supported remote deployment process using in-house developed programs and native Windows tools Computer Management, remote Registry, etc.
• Prepared nightly status updates and issue reports to project management. Develop and submit process modifications and solutions to improve the migration process.
• Reviewed and re-designed basic network services in a mixed platform environment Windows, Novell, Linux , such as DNS, DHCP, WINS, etc.
• Ensured that the new servers adhered to the client's security and configuration requirements throughout the installation / testing / go-live activities. Remediated pre-existing violations of these standards where applicable.
• Assisted the Application Engineers with any issues that arose during the application installation and testing process.
• Wrote or updated hardware / OS support documentation for each application migration, used by the Production support teams after the new servers were transitioned to them. This documentation included hardware and OS inventory, details of the application environment, network and SAN diagrams, scheduled jobs, maintenance schedules / application availability, operational plans including Disaster Recovery , and support information contacts and SLAs .

Confidential

Deployment and Maintenance of the AVON Applications on the Windows Environment

• Planned and implemented Strategic Data Center builds and decommissions with particular focus on the Windows infrastructure. Redesigned sites / site links topology as physical network connectivity changes and data centers were added or removed.
• Performed day-to-day support of the Windows environment, including multiple Active Directory forests, numerous legacy NT4 domains, and enterprise WINS and DNS infrastructure.
• Planned and implemented domain migrations from legacy NT4 to the enterprise Active Directory.
• Script to identify obsolete or orphaned computer objects in the Active Directory utilizing ADSI, and nbtstat.exe.
• Several small tools provided for the ITRisk groups to bulk add or modify users, groups and computers in the directory.

Network and Systems Administrator

Confidential

Deployment and Maintenance of the My Mobile Media Application for the Telecom operators in MSN Data Center which includes deployment and maintenance of

• Implementing Microsoft Windows 2003 Active Directory Services for the environment
• Design and Implementation of MNS Clustering Technologies for Microsoft CSF
• Checking with Hardware Load Balancing using BIG IP
• Design and Implementation of Microsoft SQL 2005 Database Mirroring for the Microsoft CSF Database
• Usage of Microsoft Operations Manager 2005 for monitoring the environment
• Implementation of Microsoft ISA Server 2006 Firewall Rules for making Mobile Media desktop Application to work in Corporate environment
• Patch Management for all the Servers
• VBScript/WSH to run health checks on domains.
• Security Management tasks such as change of service accounts for every three months cycle
• Design and Implementation of Windows Media Streaming server for the Mobile Media server
• Develop and test Disaster Recovery procedures for the Mobile Media Application

Confidential

• Responsible for administration and troubleshooting of over 200 servers across three data centers and remote satellite offices
• Management and administration of Enterprise Windows 2003 Active Directory infrastructure with over 30,000 objects.
• Work with Active Directory issues such as: logon failures, account lockouts, network connectivity, DNS and WINS name resolution, authentication problems, DFS links and replication issues, folder and printer permissioning, etc.
• Advanced troubleshooting of issues such as Active Directory and FRS/DFS replication issues, application memory leaks, Kerberos ticket size, etc.
• Developed and maintained enterprise scripts and utilities for monitoring and administration of the Windows environment utilizing VBScript/WSH, ADSI, WMI, as well as third-party toolsets such as Quest ActiveRoles Server and Enterprise Directory Reporter.
• Server builds using HP Proliant hardware consisting of DL380, DL385 and DL580 models with local storage or connection to either an SAN.
• Responsible for migration of Microsoft Virtual Servers and VMWare GSX servers to ESX platform.
• Provide the absolute best support for all issues and 24/7 troubleshooting until problem resolution.

Confidential

• Responsible for all IT Operations of the assigned Lab.
• Design and implement multi-server Windows 2000 Active Directory / SQL 2000 environment based on Dell hardware to replace Windows NT server.
• Redeploy all workstations with Dell hardware and Windows XP / Office XP.
• Design and implement Microsoft ISA Firewall Farm using ADAM / VPN solution with Client-to-Site and Site-to-Site VPNs.
• Move all Web and FTP servers in-house.
• Develop and implement immediate solutions for common server and LAN/WAN problems: low disk space, user permissions, file restores, TCP/IP address and/or Name conflicts
• Troubleshooting LAN/WAN Backbone connectivity and trouble reporting, User Lockout, Server Software/Hardware failures, etc.
• Develop and test Disaster Recovery procedures for network servers including recovery from total network destruction.
• Provide on-call support for all network related issues.