System Administrator Resume Profile Little Rock, AR - Hire IT People

Professional Summary 13 years of IT experience combining LAN Desktop and System Admin roles.

Technical Skills

Software: VMWare, MS Office, some basic Powershell, Dameware, MS WSUS, MS SCOM, Ghost, Netbackup, Active Directory and various tools
Languages: none
Project Management Tools: Remedy, some MS Project and Visio
Hardware: Fujitsu, HP, compac, Dell, and IBM standalone servers and blades
Applications: Involved in several system wide application rollouts including Point of sale enviroments
Industries: Telecom, state government
Operating Systems: Windows 2000, 2003, 2008, 2012, XP, Windows 7 and ESX server

Professional Experience

Confidential

Title: System Administrator

Responsible for server hardware maintenance and operating systems. I maintain the server inventory and drive out changes for builds and decommissions regarding physical and virtual servers. Monitor for incoming problem tickets for resolution. Also maintain our VMWare environment with hardware updates and software updates as needed. Work with clients to determine their needs and offer solutions.

Confidential

Title: Sr Systems Engineer

Netgain provides IT services for small companies. I was responsible for all aspects of our client's IT resources, including Exchange, Backups, Server Maintenance, Networking, Security, and anything IT related. I traveled all over the state on a daily basis based on tickets from our dispatch. I also did monthly visits to clients to do a proactive inspection of their enviroments.

Confidential

Title Systems Administrator

I was a Systems Admin for Confidential, which includes my supporting around 40 servers OS, hardware, and some application support. I maintained both virtual and physical servers. Roles included AD support, backup support, and building out new servers I left for a contract job that offered me the opportunity to stay busier and better pay before getting recruited almost immediately by Netgain.

Confidential

Title Technical analyst II

4 years of Desktop Support supporting end users on campus and the retail environment. I was involved with software rollouts including testing and implementation. I would travel to many locations across the country to convert newly acquired locations for rebranding and train new techs for our system. I supported end users on campus by resolving trouble tickets involving software/hardware/connectivity issues. I was involved in creating and implementing a standard corporate image across the company. I worked with the security team with gathering requested information on end users.
7 years of supporting an Enterprise server environment with supporting up to 90 Windows servers assigned to me. I was responsible for the OS and hardware for all my servers. I was the WSUS admin responsible for approving all of the patches for the Microsoft environment and implementing them on my servers through scheduled approved Change Requests. I was an administrator of our VMWare environment, responsible for building ESX servers and Windows virtual servers and monitoring for alerts. I was responsible for placing my servers in SCOM monitoring and responding to alerts and predictive warnings. I was a liaison to the security team for investigations and responded to questions from their scans. I was involved with many projects planning and execution involving multiple teams.

Confidential

Title Technical analyst II

I was one of 2 systems administrators. I helped manage a 2 Windows NT server network with an additional VAX server. Servers included email support. I supported 20 users in the office. I also assisted in the monthly invoicing by invoking scripts to start generating the reports.