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Information Systems Manager Resume Profile

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Pinetops, NC

SUMMARY:

Confidential with over 18 years of professional experience as a Programmer, Analyst, Systems Engineer, Project Manager and IT Manager in retail, finance, government, engineering and manufacturing industries. Demonstrating increased levels of responsibility and career progression, bring energy, enthusiasm and expertise to cultivate a can-do attitude and the warm feeling of being safe during organizational change.

PROFESSIONAL EXPERIENCE:

Confidential

Information Systems Manager

  • Process initiation and implementation full life cycle for
  • Communicated and collaborated with every manager and team leader in the plant.
  • Upgrades to File Server and SQL Server.
  • BOL Configurator Online Portal where the product can be configured by selecting different parameters.
  • Business Online Sales Customers can place order directly, check status, get drawings and retrieve test reports.
  • Capacity Planning Next Generation This update includes all production lines.
  • Shop Floor Command a manufacturing execution system that communicates directly with SAP. This is a major change for 300 employees.
  • Successfully completed the following Project Implementations and Advancements to Pinetops:
  • Accomplishments:
  • Main point of contact for all IS needs for the factory.
  • Lead and facilitated communication between different departments, chaired meetings, assisted management on personnel, infrastructure, IT Projects and new Tech initiatives.
  • Managed projects using standard methodologies Gate Model, Water Fall
  • Conducted process analysis, proposed, drove and implemented Initiatives.
  • Made and implemented decisions on Infrastructure requirements
  • Facilitated and oversaw the maintenance of File Servers, DB Servers, Networks, Phones, Licenses and Procurement.
  • Managed internal, external and remote teams working on projects in software development, maintenance, enhancements and customer service.
  • Managed IT Department, which included Infrastructure, Software and Operations for the Confidential Pinetops, a 110 M, 350 , Medium Voltage Transformer manufacturing factory.
  • Source Code control, SOX Rules, documentation rules Information Systems
  • Feedback to customer order status customer service
  • Tracking scrap quality, production, finance
  • Engineering change notices engineering

Skills Used

  • Project management methodology, gate and water fall models.
  • Process Management, SDLC, ITIL, Change Management, Plant wide communication
  • Requirements gathering, analysis, practical approach to problem solving,
  • Process documentation, Technical documentation, Programmer End-User Training
  • Microsoft tools - Team Foundation Server, Share Point, O365, Visual Studio 2005 to 2010, MS Access, SQL Server 2005 to 2012, LabView, SSRS, Loftware, SAP, ERPs.

Confidential

Project Manager and Senior Systems Engineer

  • Served as hands-on lead support manager on
  • Designed and developed methods and plans to improve the present systems and keep them in line with other ABB infrastructural changes.
  • Served as hands-on lead providing day to day support, enhancements and new functionalities for 'Engineering Design System', 'Manufacturing Systems', ERP interfaces, reporting, database changes and any Information System related issues.
  • Performed in a variety of roles in the Period of 8 1/2 years
  • Stromberg Kronos, time and attendance system for the whole of US 8 sites .
  • Lead analyst for North American Sales Reporting.
  • Lead support for Wichita Falls systems until the plant closed.

Accomplishments

  • Shop Date Reset - a major project, in the lines of Y2K significance, with 750K in savings
  • Wind on Core Leg - New Winding Technology Implementation.
  • System Conversion from Mainframe to Navision and .Net
  • Rewrote ALL factory reports and delivery mechanism in SSRS and VB.Net
  • Support and Enhancement of Order Management System 400 M for 2 years.
  • Integration of ALL of the Plant's sub-systems to SAP / ERP systems

Skills Used

  • Visual Studio .Net, SQL Server, Reporting Services, 3rd party software
  • Integration techniques, ITIL, SDLC, Project Management, Web Services
  • Communication with non-programmers, Windows Services, API, SAP, NAVISION

Confidential

Senior programmer analyst

  • Lead analyst for requirements gathering and analysis for different aspects of the ERP system.
  • Proposed software and hardware requirements and cost-benefit analysis and presented recommendations to management for decisions.
  • Used Agile development methodology, .Net programming, database planning and design
  • Created front end design, web pages and web services for after-market sales and support

Accomplishments

  • Design and Develop ERP system Front End and SQL Database for IDOT.
  • Started as part of a Team and later was the Lead
  • Develop Front End web design for Accent Marketing.
  • Develop web services for UIC Chicago press.

Skills Used

  • Visual Studio .Net, SQL Server, MS Office, Visio, Dreamweaver.
  • Optimized Database Design Software
  • Legal Analysis -IL state laws for Web Page development for public use.

Confidential

Programmer

  • Programmed Point of Sale system and System Conversion from Confidential to Windows.
  • Worked on UI Design, Development, Implementation and Maintenance of Revenue Collection Systems for new clients.
  • Data Storage Planning, Data Retrieval and Conversion / Handling, Customer Support, Cost Appraisal, Work and Time Study, Software Validation, Y2K Testing, Delivery verification, On Site Installations, Testing and Customer Technical Support and Leadership

Accomplishments

  • System conversions and database conversions with a number of new features and bringing it to marketability in 1.5 years. This eventually generated 9 new contracts for the company.

Skills Used

  • Interpersonal Communication, Customer Support, System Conversions
  • Visual Basic 6.0, Btrieve, Active-X controls, SQL, Reporting, HTML, DHTML, COM, COM

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