Information Systems Manager Resume Profile
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Pinetops, NC
SUMMARY:
Confidential with over 18 years of professional experience as a Programmer, Analyst, Systems Engineer, Project Manager and IT Manager in retail, finance, government, engineering and manufacturing industries. Demonstrating increased levels of responsibility and career progression, bring energy, enthusiasm and expertise to cultivate a can-do attitude and the warm feeling of being safe during organizational change.
PROFESSIONAL EXPERIENCE:
Confidential
Information Systems Manager
- Process initiation and implementation full life cycle for
- Communicated and collaborated with every manager and team leader in the plant.
- Upgrades to File Server and SQL Server.
- BOL Configurator Online Portal where the product can be configured by selecting different parameters.
- Business Online Sales Customers can place order directly, check status, get drawings and retrieve test reports.
- Capacity Planning Next Generation This update includes all production lines.
- Shop Floor Command a manufacturing execution system that communicates directly with SAP. This is a major change for 300 employees.
- Successfully completed the following Project Implementations and Advancements to Pinetops:
- Accomplishments:
- Main point of contact for all IS needs for the factory.
- Lead and facilitated communication between different departments, chaired meetings, assisted management on personnel, infrastructure, IT Projects and new Tech initiatives.
- Managed projects using standard methodologies Gate Model, Water Fall
- Conducted process analysis, proposed, drove and implemented Initiatives.
- Made and implemented decisions on Infrastructure requirements
- Facilitated and oversaw the maintenance of File Servers, DB Servers, Networks, Phones, Licenses and Procurement.
- Managed internal, external and remote teams working on projects in software development, maintenance, enhancements and customer service.
- Managed IT Department, which included Infrastructure, Software and Operations for the Confidential Pinetops, a 110 M, 350 , Medium Voltage Transformer manufacturing factory.
- Source Code control, SOX Rules, documentation rules Information Systems
- Feedback to customer order status customer service
- Tracking scrap quality, production, finance
- Engineering change notices engineering
Skills Used
- Project management methodology, gate and water fall models.
- Process Management, SDLC, ITIL, Change Management, Plant wide communication
- Requirements gathering, analysis, practical approach to problem solving,
- Process documentation, Technical documentation, Programmer End-User Training
- Microsoft tools - Team Foundation Server, Share Point, O365, Visual Studio 2005 to 2010, MS Access, SQL Server 2005 to 2012, LabView, SSRS, Loftware, SAP, ERPs.
Confidential
Project Manager and Senior Systems Engineer
- Served as hands-on lead support manager on
- Designed and developed methods and plans to improve the present systems and keep them in line with other ABB infrastructural changes.
- Served as hands-on lead providing day to day support, enhancements and new functionalities for 'Engineering Design System', 'Manufacturing Systems', ERP interfaces, reporting, database changes and any Information System related issues.
- Performed in a variety of roles in the Period of 8 1/2 years
- Stromberg Kronos, time and attendance system for the whole of US 8 sites .
- Lead analyst for North American Sales Reporting.
- Lead support for Wichita Falls systems until the plant closed.
Accomplishments
- Shop Date Reset - a major project, in the lines of Y2K significance, with 750K in savings
- Wind on Core Leg - New Winding Technology Implementation.
- System Conversion from Mainframe to Navision and .Net
- Rewrote ALL factory reports and delivery mechanism in SSRS and VB.Net
- Support and Enhancement of Order Management System 400 M for 2 years.
- Integration of ALL of the Plant's sub-systems to SAP / ERP systems
Skills Used
- Visual Studio .Net, SQL Server, Reporting Services, 3rd party software
- Integration techniques, ITIL, SDLC, Project Management, Web Services
- Communication with non-programmers, Windows Services, API, SAP, NAVISION
Confidential
Senior programmer analyst
- Lead analyst for requirements gathering and analysis for different aspects of the ERP system.
- Proposed software and hardware requirements and cost-benefit analysis and presented recommendations to management for decisions.
- Used Agile development methodology, .Net programming, database planning and design
- Created front end design, web pages and web services for after-market sales and support
Accomplishments
- Design and Develop ERP system Front End and SQL Database for IDOT.
- Started as part of a Team and later was the Lead
- Develop Front End web design for Accent Marketing.
- Develop web services for UIC Chicago press.
Skills Used
- Visual Studio .Net, SQL Server, MS Office, Visio, Dreamweaver.
- Optimized Database Design Software
- Legal Analysis -IL state laws for Web Page development for public use.
Confidential
Programmer
- Programmed Point of Sale system and System Conversion from Confidential to Windows.
- Worked on UI Design, Development, Implementation and Maintenance of Revenue Collection Systems for new clients.
- Data Storage Planning, Data Retrieval and Conversion / Handling, Customer Support, Cost Appraisal, Work and Time Study, Software Validation, Y2K Testing, Delivery verification, On Site Installations, Testing and Customer Technical Support and Leadership
Accomplishments
- System conversions and database conversions with a number of new features and bringing it to marketability in 1.5 years. This eventually generated 9 new contracts for the company.
Skills Used
- Interpersonal Communication, Customer Support, System Conversions
- Visual Basic 6.0, Btrieve, Active-X controls, SQL, Reporting, HTML, DHTML, COM, COM