Senior Network Administrator Resume Profile
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Clemens, MI
Professional Summary
A hands on Senior Technical Leader with a proven track record of leading large-scale technology implementations. Extensive knowledge of hardware platforms, end user computing platforms, and enterprise software applications. Technical expertise with database design, systems networking, software development, and end-user support. Extensive experience with both hardware and software asset management. Deep passion for discovering and solving customer issues with repeatable solutions and improving business process efficiency.
CORE QUALIFICATIONS EXPERTISE
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Professional Experience
| Confidential |
| Senior Network Administrator |
Key Accomplishments:
- Provided project leadership for the company to achieve SAS70 Type 2 / SSAE 16 equivalent certification as of Jan 2012
- Provide daily oversight and support to all company software/hardware platforms.
- Designed and implemented Disaster Recovery/Business Continuity
- Oversee the day to day activities of the IT support team
- Work directly with upper management to ensure project timelines and budgets are met.
- Provided hands on implementation/support expertise to the following projects
- Active Directory upgraded from 2003-2008
- Microsoft Exchange 2003 migration to 2010
- Microsoft SQL management and upgrade from 2000-2008R2
- Conversion of physical 20 physical server to VMware platform
- Install/Configured/and support 650 end point Avaya VoIP phone system
- Installation and ongoing maintenance of MS SharePoint and companywide Intranet
- Re-configured WAN infrastructure to realize a cost reduction of over 215,000 annually in telephone and data service costs while increasing company-wide bandwidth by 400 , WAN bandwidth by over 200 , and double phone line capacity
| Confidential |
| Network Administrator |
Key Accomplishments:
- Responsible for the daily support of 300 users, management of an infrastructure of 250 workstations and a datacenter consisting of 15 servers serving 5 companies in a 24/7 role.
- Managed and supported Windows Server 2003 and SQL 2005 backend infrastructure for 38 in 7 different states.
- Implemented and maintained multiple sites with VoIP phone systems.
- Responsible for the daily supervision of 4 support technicians.
- Provided IT management and direction to the acquisition of 4 companies into REDICO's infrastructure.
- Responsible for the yearly IT budget in excess of 300k annually. Along with the corporation's long term IT plan.
- Technical lead in the consolidation of 4 accounting packages, 1 budgeting application and 1 lease modeling application into one comprehensive enterprise solution.
- Completely re-negotiated all company computer, telephone, cell phone, copier, printer support contracts. Resulting in an overall yearly cost reduction in excess of 50k.
- Implemented comprehensive network and desktop backup strategy, utilizing disk to disk to tape.
- Created, implemented, and tested disaster recovery procedures.
- Planned/configured/and supported and efficient LAN, WAN, and 38 end point VPN network and secured it from unauthorized intrusion.
- Introduced process efficiencies that drastically reduced the time required to support multi-site end user population.
- Designed and implemented a multi-company Microsoft SharePoint site to allow end user collaboration between departments.
- Implemented server and services monitoring system and with it was able to verify a 99.3 critical system up time.
| Confidential |
Sr. Field Support Engineer
Key Accomplishments:
- Designed and implemented a companywide 6 server and 100 workstation upgrade.
- Provided project management/implementation/training/ and ongoing maintenance of SalesLogix CRM.
- Expanded existing Windows NT network to include Novell 5.
- Migrated MS SQL 6.5-2000
| Confidential |
Network Administrator
Key Accomplishments:
- Provided project management leadership to assist in the consolidation of 3 individual business systems into one corporate system. Linking 5 remote sites together.
- Provided direct supervision of one onsite desktop support technician and 3 offsite network support technicians.
- Developed and maintained both customer support center and a companywide 4 site IT helpdesk department.
- Developed and implemented LAN/WAN policies and standards and ensured adherence to security procedures.
- Developed training program to instruct users on LAN/WAN/PC operations and procedures.
- Developed technical documentation, procedures and disaster recovery policies.
- Developed and installed a customer service database to assist the service department in all customer data collection and follow up issues.
- Developed and implemented companywide electronic document control system.
| KEY TECHNOLOGIES
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