SKILLS OVERVIEW

• Implementing, managing and maintaining a server 2003/2008/2012 network infrastructure.
• Managing File server, Configuring Share and storage management, DFS, NFS, NAP, and FSRM
• Configuring and Managing VMware, Hyper-V, and Terminal Services
• Exchange Server 2007/2010/2013, and Outlook 2007/2010/2013.
• Configuring Blackberry and Smart Phone to receive and send text and email.
• Creating and configuring Mailbox database, user Mailbox, linked Mailbox, shared Mailbox, and Resources
• Configuring DAG, RBAC, OAB, OWA, and Outlook Anywhere
• Configuring Hub transport , Edge Transport, Journal Rules, and Exchange Active Sync
• Configuring and managing: Active Directory, DNS, DHCP, and Remote Access Server.
• Installing, configuring, and administering Windows XP, Vista, and 7.
• Providing security, using WatchGuard firewall, anti-virus Symantec endpoint protection, IDS intrusion detection systems, and Cisco ASA IPS intrusion prevention systems, Site to Site VPN, Remote access VPN, and Configuring auditing/Event viewer
• Proficient with Cisco systems implementing, and maintaining network design LAN, WLAN, and WAN
• Light weight access point group, uploading, downloading and, updating controller software, and file config
• Configuring controller 6500 Series WISM to create Management Interface, AP management interface
• Working with protocols, TCP/IP, MPLS, OSI, Frame Relay, ATM, X.25,
• Using Routing Protocols: RIP, EIGRP, IBGP, EBGP, BGP, HSRP, GLBP, VRRP, and OSPF
• Configuring and troubleshooting Cisco Nexus 7000, 6000, 5500, and network devices Catalyst 2950/3560/3750/4500/6500 switches, and Cisco 2600/2800/3800/7200 routers running IOS 12.x, Riverbed, and Cisco PIX and ASA 5500-Series firewalls.
• Racking, stacking, configuring, and troubleshooting switches and routers in wiring closets.
• Using single and multi-mode Fiber Optic, GLC-SX-MM, GLC-LH-SM, CAT5, and CAT6.
• Monitoring tools: Wire Shark, Netflow Analyzer, and others
• Utilize Microsoft Office and work with Microsoft Visio in creating diagrams and floor plan layouts.

PROFESSIONAL EXPERIENCE

Confidential

Network Administrator

• Managing servers 2003/08, including AD, DNS, File/Print share, Exchange server, mail, and backup servers and their associated operating systems, VMware and other software.
• Managing File server, Configuring Share and storage management, DFS, and NFS
• Providing security, using WatchGuard firewall, anti-virus Symantec endpoint protection, IDS intrusion detection systems, and Cisco ASA IPS intrusion prevention systems, and Configuring auditing/Event viewer
• Working With Cisco ASA 5540 Security Appliance
• VPN anyconnect /IPsec VPN Client
• Configuring Identity certificate, Map certificate, Client certificate, full tunneling/Split tunneling, ACE, Radius, LDAP, Client IP address management, Local users and credentials
• Creating group policy, connection profiles, Client Profile
• Troubleshooting and diagnostic SSL VPN Operation
• Deploying DTLS
• Configuring interfaces, Session Auditing, Network access control, URL filtering, Dos Prevention, and Managing Security level
• Using Cisco switches Catalyst 3750, router 2600, Riverbed, and Wi-Fi Catalyst 6500 Series WISM Wireless Services Module and Cisco Nexus 7000, 5500
• Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
• Working with protocols: NetBIOS, HTTP, FTP, DHCP, DNS, TCP/UDP IP and others
• Supporting MS Office 2007/10, and PC Ghosting process.
• Ensure network connectivity of all workstations.
• Administer all equipment, hardware and software upgrades.
• Perform network design and capacity planning.
• Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
• Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
• Developing, implementing and maintaining policies, procedures and associated training plans for network resource administration, and disaster recovery.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Establishing service level agreements with end users.
• Administering and maintain end user accounts, permissions, and access rights.
• Performing server and security audits.
• Performing system backups and recovery.
• Monitoring and test network performance and provide network performance statistics and reports.
• Recommending, scheduling, and performing network improvements, upgrades, and repairs.
• Using ManageEngine ServiceDeskPlus Ticketing system

Confidential

Network Engineer Remote Contractor

• Traveling to numerous CBP sites.
• Implementing and maintaining LAN.
• Racking, stacking, configuring, and troubleshooting switches in wiring closets.
• Working protocols: VLAN, Trunk, Spanning-tree, EIGRP, BGP, OSPF, MPLS, TCP/IP, and others.
• Port Security, access-list.
• Configuring router w/Cisco routing protocols RIP, OSPF, EIGRP, and Static Routes.
• Using single mode and multi-mode Fiber Optic, GLC-SX-MM, GLC-LH-SM, CAT5, and CAT6.
• Configuration and support of Cisco ASA firewalls with ASDM.

Confidential

Network Engineer, On Call Project Contract

• Racking, stacking, configuring, and troubleshooting switches and routers in wiring closets.
• Sub netting with IPv4 and v6, dynamic routing, routers, firewalls and Visio.
• Using single and multi-mode Fiber Optic, GLC-SX-MM, GLC-LH-SM, CAT5, and CAT6.
• Providing Helpdesk Support.
• Updating and closing tickets.
• Configuring router w/Cisco routing protocols RIP, OSPF, EIGRP and Static Routes.
• Working with Server 2008 to manage user account in Active Directory.
• Providing permission for documents folders and printers.
• Monitoring Exchange Server 2010 mail flow and performance.
• Managing conversation and organizing email in Outlook 2010.
• Managing meeting and customizing the calendar in Outlook 2010.

Confidential

Network Technician Contractor

• Understanding architecture of wireless voice/data networks troubleshoot/resolve service impairments in roaming.
• Working with protocols: TCP/IP, MPLS, OSI, Frame Relay, ATM, X.25, RIP, OSPF, BGP, ISDN, and SS7, other LAN /WAN protocols.
• Reporting, access and troubleshooting tools Remedy trouble ticketing, XPERCOM, Agilent .
• Troubleshooting system performance, cannot originate calls, and cannot receive calls.
• Working with Lucent, Nortel, Compaq HLRs, and Motorola switches and databases.
• Proficient in analyzing and interpreting complex voice/data platform messages.
• Knowledgeable of call and digit-by-digit routing translations and dialing plans.

Confidential

Network Technician

• Ensuring systems and related equipment are in working condition.
• Performing site QAs according to defined process.
• Maintaining records on repairs, down time, changes and updates.
• Traveling to numerous 7-Eleven stores for installing and troubleshooting.
• ICP, HDMI, router, and Monitor 42 and 32 .
• Installing CAT5e cable for LAN connection.
• Installing and troubleshooting all POS registers.
• Providing Helpdesk Support.

Confidential

Store Technician

• Installing and upgrading Windows operating system 2000, XP, Vista, 7 .
• Removing virus and spyware.
• Fixing all desktops and laptops Dell, Gateway, HP, IBM, Toshiba, and Apple -Mac, e-Machines and others .
• Boot up problems.
• Using Microsoft Office to create tables, frames spreadsheets, slideshows, PowerPoint, databases, and Word documents.
• Installing wireless network.
• PC maintenance and Ghost Image.
• Using hard drive enclosure for data migration, diagnostic, and troubleshooting.
• Providing Helpdesk Support.

Confidential

NOC Network Operation Controller Consultant

• Helpdesk Support.
• Network monitor
• Opening, updating and closing tickets.
• Troubleshooting routers and switches running IOS 12.x.
• Upgrading Fiber Optic, Serial Cable, and CAT5e cable for WAN and LAN connection.

Confidential

Network Services Consultant

• Determining the user name based on the current naming convention.
• Performing a conflict check for the user name in AD and Docs open.
• Performing a search for the person's last name.
• Renaming the object to the correct firm standard.
• Updating the object with information that will be supplied.
• Creating user account in docs open systems.
• Creating user account in innova systems.
• Creating user account in user list system.