SUMMARY

• 8 Years of Experience in Systems Administration and Infrastructure Management, implementation, installation and administration of Windows NT,2000,2003,2008 servers, Citrix Presentation Server 4.5, VMWARE ESX 3.5 vSphere 4, Storage and Servers Hardware.. MCSA certified.
• Installation of Citrix Presentation Server 4.5, Configuring licensing Farm settings. Currently managing 6 Farms with a user base of 3000 users.
• Installing Publishing applications on Citrix Presentation server 4.5. Managing Load Balancing, Configuring Printing and enabling web access
• Expertise in Windows 2003/2008/2012 server support and administration, Active Directory and Share point administration.
• Level 3 troubleshooting Clustered file print server support for user base over 6000 users.
• Installation and Administration of Dell Power Edge, Compaq and HP Proliant servers hardware which also includes RAID configuration. Providing Hardware support using HP Systems Insight Manager, IBM Director, Dell Open Manage.
• Administration of level 3 support for Windows and Unix Environment.
• Extensive experience with Active Directory, GPO's, DHCP, DNS, IP, Sub Nets, VPNs
• Experience in client communication and escalation process
• Support on various issues for Windows XP and Windows 7 Users.
• Good Exposure to Microsoft System Management server and IIS 5.0/6.0 web servers
• Extensive experience in Active Directory,TCP/IP, Ethernet, DDNS, DHCP and WINS
• Expert in handling monitoring tools like Aternity, Mercury BAC, Introscope, Patrol and Netcool etc.
• Extensive knowledge of shell, XML.
• Good knowledge of Oracle and SQL database.
• Strong analytical, technical and troubleshooting skills.

SKILLS

Hardware: Dell, IBM, Compaq Servers. Server Technology Tools: HP Systems Insight Manager, Dell Open Manage, IBM Director, HP System Tools, LDAP, Active Directory, Group Policies, Microsoft DNS, DHCP, WINS, Knowledge of Exchange Server, Sharepoint.

Operating Systems: Windows 2000, 2003, 2008, 2012, Sun Solaris 10

Monitoring/Backup Tools: Aternity, Mercury BAC,Veritas and Tivoli,Patrol, Netcool

Remote Access Tools: Terminal Services, Citrix Presentation Server 4.5

Other Skills: Excellent analytical and problem-solving skills able to quickly evaluate project needs and provide appropriate solutions in a timely manner can multitask seamlessly and perform under pressure Adapt easily in a competitive fast-paced environment can work well independently and in a team strong communication and interpersonal skills Extensive project management skills.

WORK EXPERIENCE

Title - Confidential

Role - Tech Lead

Project:

The organization is responsible for handling 35000 Windows server including different Operating systems like 2003,2008 and 2012.

Responsibilites:

• Installation and Support of Windows 2003, 2008 servers functioning in Multi Tier application environments.
• Managed shared folders groups using DFS, applied NTFS/Active Directory file permissions, create user profile and user rights restrictions
• Level 3 troubleshooting Clustered file print server support for user base over 6000 users.
• Installing, configuring, maintaining, upgrading and managing a SharePoint Server.
• Assignment of proper permission levels for all users of the site as well as configuring anonymous access if required.
• Configuring timer jobs depending on business requirements.
• Installation and Administration of Dell Power Edge, Compaq and HP Proliant servers hardware which also includes RAID configuration. Providing Hardware support using HP Systems Insight Manager, IBM Director, Dell Open Manage.
• Design, install, configure VMware ESX 3.5 , ESXi, and vSphere 4 environments with VirtualCenter management,Consolidated Backup, DRS, HA.
• Build, configure and deploy VMs and templates. Completed Physical-to-Virtual P2V , Virtual-to-Virtual V2V migration of Windows NT, 2000, 2003 2008 servers.Analyze and troubleshoot on an advanced level, performance of SAN backed VMware ESX infrastructure to determine proper allocation of resources to a multi-department user population with widely varying needs. Develop, test, and maintain a disaster recovery plan for critical VMs and application data.
• Installation of Citrix Presentation Server 4.5, Configuring licensing Farm settings. Currently managing 6 Farms with a user base of 3000 users.
• Installing Publishing applications on Citrix Presentation server 4.5. Managing Load Balancing, Configuring Printing and enabling web access.
• Patch Management using MS System Center Configuration Manager 2007
• Maintenance and support of the Dell NAS box with PV 220s storage array size of 4 TB.
• Maintenance and support of the HP Storage Works 1000 Modular Smart Array SAN with disk space of 2 TB.
• Installation and Administration of IIS and FTP servers.
• Implemented basic VB scripting to automate the tasks on the servers.
• Played an active role in deploying Symantec Backup Exec System Recovery.
• Taking care of all the Escalations and high priority issues
• Sending Daily, Weekly and Monthly status reports to AT T and TECHM. Created technical documents and flowcharts and diagrams through Microsoft Visio which would serve as Knowledge Base.
• Attended the meetings with the customer on weekly basis to discuss about any issues and follow-ups for any pending issues.

Title - Confidential

Role - Sr System Administrator

Project:

• Installation, configuration and productionisation of Windows 2003/2008 Servers.
• Participates in Special Projects as Needed.
• Implemented basic VB scripting to automate the some tasks on the servers.
• Installation and support of VMWARE ESX 3.5 server which hosts the virtual servers for the test/dev/staging environment.
• Presenting weekly status reports with client.
• Creating users in Active Directory.
• Building and Managing new servers.
• OS troubleshooting.
• Firmware upgrade of IBM/HP/Dell Servers.
• Patch Installation.
• Installation, Configuration and troubleshooting of DNS and DHCP.
• Installation and Administration of Dell Power Edge, Compaq and HP Proliant servers.
• Maintaining Trend Server Protect and Office scan servers.
• Level-2/3 troubleshooting clustered file print server support for user base over 2000 users.
• Implementation and Maintenance of Group Policies and Active Directory Replication.
• Possess excellent Windows server skills in the areas of Active directory, Domain architecture, TCP/IP, DNS, Wins system backups, availability, scheduling, server capacity and performance.
• Managed shared folders groups using DFS, applied NTFS/Active Directory file permissions, create user profile and user rights restrictions and password management.
• Installation of Sun Solaris and Linux servers.
• Provides Remediation Assistance for All System Update Activity functioning in Multi Tier application environments.
• Investigates and Resolves Difficult Issues and Participates in Trending Analysis and Maintenance Release Item Selection
• Confidential will explore, implement, and support the use of Confidential server technologies to achieve Confidentialcompany objectives. Confidential is to create a cohesive environment not limited by geography or time, in which the company is able to access, process, and distribute information to meet its responsibilities achieve its goals and remain competitive as the premier communications provider.
• Installation and Support of Windows NT/2000/2003 servers functioning in Multi Tier application environments.
• functioning in Multi Tier application environments.

Title - Confidential

Role - System Administrator

Project:

• Installation, configuration and productionisation of Windows 2003/2008 Servers.
• Participates in Special Projects as Needed.
• Provides Remediation Assistance for All System Update Activity
• Worked with business clients to evaluate, streamline, and improve current systems, processes, and workflow.
• Sharing Folders, Planning and Assigning NTFS Permissions and System Policies
• Creating User Accounts, Configuring User Profiles, Creating local and Global Groups and implementing Group Policies in Active Directory AD
• Configuration of Domain Naming Server DNS and Dynamic Host Configuration Protocol DHCP
• Installation and configuration of Windows servers 2003, 2008, 2008 R2 Virtual Machines in the hosts
• Involved in VMware updates manager to install troubleshoot patches and updates on ESX hosts and virtual machines. Maintaining the storage allocation, vSwitches and monitoring.
• Creating, Installing, configuring and maintaining the Virtual Machines, installing Guest Operating Systems like Windows and Linux.
• Planning, configuration, maintenance and administration of VMware ESX server, VMware virtual center, V-Motion, Storage Motion, HA and DRS, P2V, V2V and Troubleshooting.
• Installation, configuration and operations on VMware ESX 4.x/5.x server, which includes day-to- day activities such as vCenter management, server deployment, Site Recover Manager SRM
• Maintaining and administering the domain servers, VMware servers, daily monitoring and backup the servers, setting up servers and application as per project needs, providing 24X7 supports
• Confidential will explore, implement, and support the use of Wintel server technologies to achieve Confidential company objectives. WSH goal is to create a cohesive environment not limited by geography or time, in which the company is able to access, process, and distribute information to meet its responsibilities achieve its goals and remain competitive as the premier communications provider.
• Investigates and Resolves Difficult Issues and Participates in Trending Analysis and Maintenance Release Item Selection
• functioning in Multi Tier application environments.

Title - Confidential

Role - System Administrator

Project:

Confidential will explore, implement, and support the use of Wintel server technologies to achieve Confidential company objectives. Confidential is to create a cohesive environment not limited by geography or time, in which the company is able to access, process, and distribute information to meet its responsibilities achieve its goals and remain competitive as the premier communications provider.

The Windows System Hosting Team provides second-level hardware and operating system support for the Windows/Intel platform. We also provide third-level support for Active Directory, Messaging, and SMS, along with standards, automation and architectural solutions

Responsibilities:

• Providing support for important/sensite tasks like Capacity, Utilization etc.
• Managed shared folders groups using DFS, applied NTFS/Active Directory file permissions, create user profile and user rights restrictions
• Troubleshooting backup issues involved for Netbackup, Backup Exec TSM
• Troubleshooting EMC, Clarion, Power path day to day problem tickets.
• Back-up/Restore Administration.
• Monitoring and Alert Tuning and Coordination
• Participating back to back meetings with primary partner orgnizations in our ITO.
• Taking care of all the Escalations and high priority issues

Title - Confidential

Role - Process Executive

Project Details:

• BT broadband is the largest telecom industry in CONFIDENTIAL and it deals in
• providing the broadband service to the Business and home users in CONFIDENTIAL. In this process,
• we used web based tools to check the broadband service and solve the problem.

Responsibilities:

• Analysis and solving the broad band related faults.
• Creating Daily reports of the attendance, fault processed by the team.
• Looking after the team related issues like system and access problem.
• Worked as a Quality SPOC for the team.