Senior engineer, delivery specialist. Resume

SUMMARY:

Have 6.5 years of experience in IMPLEMENTATION, ADMINISTRATION and DESIGNING of Backup and Storage Infrastructure which involves Upgrades, Migrations, Implementing New Products and Customer Handling skills.
Working as Senior engineer delivery specialist in DELL EMC from 15th .
Expertise on EMC Avamar and EMC Data Domain and EMC Networker.
Have Good Hands on experience in Data Protection Advisor (DPA)
Have sound knowledge on Linux and Windows
Expertise in Implementing and Troubleshooting Backup issues.
Good Customer Handling Skills Globally.
Have knowledge in integrating the Backup software’s with Applications like VMware, MSSQL, MS - Exchange, third party Storage Devices and Cloud.
Good knowledge on de-duplication technologies like DataDomain, Avamar and Networker.
Have knowledge on Microsoft Exchange server.
Have sound knowledge on Service centre and operations including Incident management, change management, project management and configuration management and request management.
On Learning Track - AWS(Amazon Web Services)

TECHNICAL SKILLS:

Backup and Recovery: - EMC Avamar, EMC Networker, EMC Data DomainvSphere6DPA

Operating Systems: - Windows, Linux.

Domain: - Infrastructure Professional and Managed Services.

PROFESSIONAL EXPERIENCE:

Confidential

Senior engineer, delivery specialist.

Responsibilities:

Installing and Implementing EMC Networker, EMC Avamar and Data Domain with existing Infrastructure and tuning parameters to get best deliverable. Management of entire backup technology and Integration with various Applications and Database softwares, Analyzing logs and troubleshooting errors.
EMC Networker upgradation, Networker client installation, Client Configuration, Taking file system Backups, performing File level restore, performing BMR.
EMC Avamar upgradation, Avamar client installation and activation, Client Configuration, Taking file system Backups, performing File level restore, performing BMR, configuring image level backups, performing complete image & FLR restore.
Understand Customer expectations and Implement solution as required
Installs EMC software product, performs complex and/or extended-stay software implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project Manager direction.
Seeks advice or assistance from management and/or Technical Support as required during difficult customer situations. Works in conjunction with EMC colleagues to ensure effective resolution of technical issues encountered during implementations.
Organize regular audits of backup and storage configurations to ensure quality of service
Understanding of curent industry standard backup and Storage best practices and terminology - backup levels, file systems, Backup methods, snapshots, etc