SUMMARY

• I am skilled and experienced in Application Support, DevOps and Data Analytics, with a strong passion for automation.
• I have solid background and hand - ons support and experience in SQL, PLSQL, Data Quality, Ansible Automation, Jboss EAP and Fuse Administration, Docker Administration, Linux Administration, IBM WAS.
• I also lead an integration support team that deploys, maintains, monitors and manages services running on Jboss Fuse, Jboss EAP, Apache Server, Springboot and Finacle.
• I am quite conversant with programming dialects like HTML5, JavaScript, CSS, Bootstrap, Angular JS, NodeJS, PHP, Python, R and Java.

TECHNICAL SKILLS

• Data Analytics
• API Development
• Ansible Tower
• Finacle (Infosys)
• GIT DevOps
• JBOSS Fuse
• Springboot Administration
• Prometheus cAdvisor
• Data Engineering
• Control-M Automation
• Ansible Core
• SQL and PLSQL
• Docker Administration
• JBOSS EAP
• Node Exporter
• Grafana
• Alert Manager

PROFESSIONAL EXPERIENCE

DevOps | Application Support Engineer

Confidential

Responsibilities:

• Microservices deployment, administration and management on Docker.
• Health status monitoring of Microservices on Docker using tools like Prometheus, cAdvisor, Node Exporter, Grafana and Alert Manager.
• RedHat JBoss Fuse installation, configuration and management on Core Enterprise servers and other peripherals, deployed in standalone or clustered, high-availability and load-balanced architecture.
• Automated backup, deployment, rollback and management of RedHat JBoss Fuse services using custom Ansible playbooks and tasks.
• Backup, deployment, rollback and management of Springboot services both as initd and systemd deamons.
• Granular monitoring of SOAP and REST Springboot and RedHat JBoss Fuse services through Ansible integration into the Karaf container, providing full visibility of every endpoint.
• Automated self-healing of SOAP and REST Springboot and RedHat JBoss Fuse services based on predefined triggers and thresholds by leveraging Ansible integration into the Karaf container, providing self-healing capabilities of unstable or unavailable endpoints.
• Troubleshooting of various internal and 3rd part integration issues within agreed SLAs and OLAs, ranging from endpoint downtime to instability on Jboss Fuse, EAP and Springboot services by drilling into application logs.
• Maintenance of Jboss Fuse services through the SMX management interface and Jboss EAP services through the management console.
• RedHat JBoss EAP installation and configuration on Core Enterprise servers and peripherals (Linux and Windows).
• Monitoring and management of RedHat JBoss EAP and Apache Web Sever processes by leveraging Ansible’s integration and administrative capabilities.
• Automated self-healing of distributed RedHat JBoss EAP and Apache Web services based on predefined triggers, parameters and thresholds, leveraging Ansible’s powerful administrative and management capabilites on Linux.
• Automated applications log management and archiving for applications running on Jboss Fuse, Jboss EAP and other enterprise applications like Intellinx and BPM. shipping using Ansible Core and Tower.
• Automated log and artifacts shipping, leveraging Ansible integration with GIT repositories like Azure DevOps, ensuring seamless and automated development, testing and collaboration in the DevOps chain.
• RedHat Ansible Tower and Ansible Core Workload Automation, Configuration and Management of routine business tasks, processes, service monitoring and maintenance activities.
• Writing of Ansible automation playbooks to automate routine and ad-hoc processes including but not limited to log searching, archiving and shipping, backup of sources, restore of sources, monitoring of service endpoint health, deployment of artifacts, space monitoring and alerts, log monitoring and clearing on peripheral applications.
• Specifically developed playbooks for the migration, provisioning and automated configuration of linux servers in a major replatforming Project on VMWare's NSX-T.
• Developed playbooks to leverage APIs implemented and exposed by VMWare's NSX-T load-balancing capabilities including but not limited to Virtual Server, Virtual Pool, Port Monitor creation, enabling and disabling.
• Comprehensive Root Cause analysis based on Application logs and Database logs, Service Monitoring using automation tools like Ansilbe and Runbook automation for recurring tasks.
• Extensive functional and load testing of services using appropriate payloads and tools like Jmeter and Postman.
• API Development and Integration to simplify Business workflow, bulk functionality and productivity on the Core Banking Platform (Finacle by Infosys) using, consumable via endpoints.
• IBM API Connect Lifecycle Management, including the publishing of Production endpoints via the Management Portal and consumable via subscription on the Development Portal.
• Comprehensive Root Cause analysis, Service Monitoring and Runbook maintenance.
• Development of scripts and data aggregation procedures to retrieve, clean, process and store data for various monitoring dashboards for online, real-time transaction monitoring, reporting and remediation.
• Support of the Core Banking Application, ensuring various issues and glitches are promptly resolved.
• Support and maintenance of Omni-Flow Business Workflow Application by NewGen.
• Resolution of peripheral Application and User issues via the internal Incident Portal (Remedy).
• Investigation and resolution of issues relating to Finacle Banking Application by Infosys through continuous engagements with Product Vendors.
• Uptime Monitoring, Site Reliability, Prod-DR replication to ensure Business Continuity.
• Production and DR application sources maintenance and replication, and configuration using Ansible, to ensure and provide readiness for planned and unplanned disaster recovery and simulations.
• Customization and Patch Deployments across the Core Banking Application Platform, Omniflow Application Business Workflow and other peripheral applications.
• Developing and automating regulatory and business data reporting scripts using Oracle PL/SQL and SQL to improve the quality and integrity of business data rendered to internal and external stakeholders.
• Optimization of Complex SQL Scripts to improve the cost, processing, rendering and turnaround time.
• Resolution of Data irregularities in compliance and regulatory reports, ensuring SLAs are not missed on any regulatory requirements and prevesntion of consequent financial and reputational losses.
• Handling of ETL Data Processing, Reporting and Quality Assurance, providing support to different Users, Regulatory and Business needs, and helping my Organization to achieve various process improvement milestones based on the quality of reporting delivered.
• Production and DR application sources maintenance and replication, to ensure and provide readiness for planned and unplanned disaster recovery and simulations.
• Support of the Core Banking Application, ensuring various issues and glitches are promptly resolved.
• Investigation and resolution of issues relating to Finacle Banking Application by Infosys through continuous engagements with Product Vendors.
• Customization and Patch Deployments across the Core Banking Application Platform, Omniflow Application Business Workflow and other peripheral applications.
• Support and maintenance of Omni-Flow Business Workflow Application by NewGen.
• Resolution of peripheral Application and User issues via the internal Incident Portal (Remedy) by analyzing application logs and database logs.
• Comprehensive Root Cause analysis post service recovery, proactive service monitoring and runbook maintenance for seamless transfer of knowledge.

Data Administration | Application Support

Confidential

Responsibilities:

• Batch Processing on the Core Banking Application Servers.
• Control-M Workload Automation, Configuration and Monitoring.
• Backup of non-Core Banking Applications at Production Site.
• Restore of non-Core Banking Applications at DR Site.
• Operational Datastore Support, Management and Data Processing.
• Automating on-demand report generation and file transfers across Servers.
• Monitoring and restart of Core Banking Application Services.
• Resolution of irregularities in internal/regulatory reports.
• Core Banking Application Product Patch Deployment.
• Batch Job configuration, scheduling and execution.
• Analysis of fatal logs to identify and resolve failures.
• Datacenter Enterprise Infrastructure Management and Monitoring.
• Evaluate, analyze and provide feedback on user experience with deployed application
• Ensure Smooth running and availability of the core banking applications 24 x 7
• Escalation of critical failures to level supervisors and consultants.
• Develop strategy for customer engagement/ relationship management and carry out ongoing management of customer service functions
• End of day batch process and beginning of day batch process.
• I led a team of Batch Data Processing officers, overseeing daily operations and SLA-based reporting.

Data Processing | Application Support

Confidential

Responsibilities:

• Support of the Core Banking Application Services (Finacle) and Users.
• Upgrade of Finacle Core Banking Application.
• Logging of Application Incidents to product vendors to investigate and resolve.
• Patch Deployments across the Core Banking Application Platform.
• Core Banking Application Service Monitoring and Maintenance.
• Regulatory Reporting Rendering.
• Running of End of Day Batch Data Processes on Finacle 7x and 10x
• Writing PL/SQL and SQL scripts to customise and develop reports.
• Roll out of Finacle and Support in Africa region.
• Finacle Application Debugging and issues resolution.
• Unix Command execution and SQL. Batch script deployment, Finacle services Monitory and Maintenace.
• Ensure on time readiness of core banking application services across the Africa subsidiaries.
• Evaluate, analyze and provide feedback on user experience with deployed application solutions/services
• Ensure Smooth running and availability of the core banking applications 24 x 7 for UBA Nigeria and African subsidiaries.
• Escalation of critical failures to level supervisors and consultants.
• Develop strategy for customer engagement/ relationship management and carry out ongoing management of customer service functions
• End of day batch process and beginning of day batch process.
• Resolutions of IT Operations and services related issues.
• Efficient reporting and daily generation and transmission of e-reports in all subsidiaries.