PROFESSIONAL SUMMARY:

• Extensive experience in Network Administration and Systems Support.
• Providing technical direction in integration and migration strategies of various back - end and front-end systems.
• Strong knowledge of Intel based hardware and Microsoft Windows Technologies with a proactive work ethic that takes initiative translating the business needs into efficient technology solutions.
• VMware vSphere
• EMC VNX SAN
• W.S. 2016, 2012, 2008, 2003
• Hyper V
• On-Prem Exchange, EXO, O365
• Meraki MDM Admin
• Commvault / Backup Exec DR
• Cisco Wireless Lan Admin
• TCP/IP, DNS, DHCP, WSUS
• Network Attached Storage
• SCCM Imaging v1810
• Cisco Call Center
• Active Directory, GPO
• Shoretel & Avaya IP Office
• Vendor & Asset Management

TECHNICAL SKILLS:

Hardware: x86/x64 Intel Based Servers/ Workstations, Dell Power Edge Servers/ Workstations, HP Proliant Servers/ Workstations, ADIC and Compaq DLT and LTO Multi Tape Backup Systems, IBM Servers/ Workstations, Cisco & Netgear Switches, Lenovo ThinkPad s, Dell and HP Laptops, APC UPS Monitor, Kyocera, Xerox, Canon, HP Network Printers/ Copiers

Security: Google Apps Postini, SurfControl E-mail Filter, Sonicwall, Linksys, Firewalls, APC Power chute, Norton Security, Trend Micro OfficeScan, McAfee & e-Policy Orchestrator Enterprise Virus Protection Systems, Computer Associates eTrust Antivirus

FrontEnd: Microsoft Windows 10/8/7/XP Workstation, Mac OS 9/ 10, Outlook 2013, 2016, ACT, Adobe Acrobat, Microsoft Office Suite 0365, Conference Place-ware, Net meeting, Ad-Aware, Spybot, WebEx, Equity Edge Oracle, Accutrac, Insource, F.A.S., TM1, Ceridian, ADP Enterprise Rapid Pay, All Star ID

BackEnd: Windows 2016, 2012, 200x Servers/ Active Directory, Azure, Exchange 2016, 2013, 2010/2003/ 5.5, Blackberry Server, Linux Red Hat Fedora and ubuntu, Lotus Notes R6, Citrix Metaframe XP, Commvault, Veritas Backup Exec, BrightStor ARCserve R11.5/ 2000, Symantec Ghost, PC Anywhere, HTML, FTP web site domain hosting

PROFESSIONAL EXPERIENCE:

Confidential, Hawthorne NJ

Systems Network Administrator

Responsibilities:

• Management of Active Directory 2016 Domain Controllers, user account provisioning, permissions to network resources and printers.
• Hyper V virtual server provisioning cloning and maintenance
• Physical and Virtual Server Builds, Management and Maintenance 2008, 2012, 2016, 2019
• Microsoft Premier Support and Vendor Management for all network related devices and services.
• Office 365, Azure Server Administration Support and Maintenance
• Generated Spam filter block rules for Office 365
• Sonicwall and VPN Administration, Support and Maintenance
• DATTO and Backup Exec Administration, Support and Maintenance
• Malwarebytes Administration, Support and Maintenance
• Shoretel Phone System Administration, Support and Maintenance
• NetApp Storage Systems
• Infor ERP SX.e CloudSuite Distribution Administration, Support, Maintenance and SQL/ Cognos Reports
• Managed 3rd party financial software integration packages for Cloudsuite: F9, EDI, CRM, Cirrus Print, Unform,
• Sales Management Plus Administration, Support and Maintenance
• Cenpos Administration, Support and Maintenance
• Windows 10 workstations builds, support and maintenance
• Remote desktop user support via Solarwinds
• Outlook 2016, O365 Support and Maintenance
• IOS, Android Mobile Device Administration and Maintenance
• Zoom Web Conference Administration, Support and Maintenance

Confidential, New York, NY

Systems Network Administrator

Responsibilities:

• Management of Active Directory 2012 Domain Controllers for user account provisioning, permissions to network resources and group policy objects, RDS and printers
• Administration and Management of all Cloud Based Services SaaS, O365, RightFax 9.4, Federated Azure Server
• Microsoft Premier Support and Vendor Management for all network related devices and services.
• VMware ESXi vSphere virtual server provisioning cloning and maintenance
• Cisco Wireless LAN Administration
• SCCM End User Device Management
• Mimecast Administration, Support and Maintenance
• ContractLogix Administration, Support and Maintenance
• Office 365 EXO Server Administration Support and Maintenance
• Exchange Server 2010, 2016 on-prem Provisioning, Administration, Upgrade, Support and Maintenance
• Avaya IP Office Phone Administration
• Azure AD Connect (DirSync)
• Solarwinds server monitoring alert
• Commvault data recovery management using DLT and SAN Storage.
• Veritas Backup Exec for on-prem Exchange 2010 Mail Restore
• SharePoint Server Administration
• Ticketing Systems: Service Pro, Service Now, Remedy, Spiceworks.
• Patch Deployment setup using SCCM 2012 and WSUS Windows Services Update Server 6.3
• Image Development and Deployment using WDS Microsoft Deployment Tool / Ghost for desktop / laptop workstation
• Windows 7, 8, 10 and Mac OS X workstations builds, support and maintenance
• Remote desktop user support via SCCM RDC, LogMeIn, GoToAssist WebEx, TeamViewer and Bomgar.
• Microsoft Security Essentials, Vipre v7.0 Antivirus Console Administration, Support and Maintenance
• IOS, Android Mobile Device Administration and Maintenance Cisco Meraki
• Life cycle inventory management of all server, desktop, laptop and mobile related hardware and software assets
• ISP Support for Lightpath Monitor, Troubleshoot, Maintenance and Escalation of connectivity issues.
• Infrastructure scheduled change management, maintenance and capacity planning
• Fluke diagnosing and troubleshooting of networking issues
• Websense 5.5 Web Filter Administration

Confidential, Saddlebrook, NJ

Systems Network Administrator

Responsibilities:

• Supporting a diverse user community of Windows XP, 7, 8, 10 and Mac OX 10.5 thru 10.11 client workstations including networked HP and Canon Printers
• Support on Financial and HR systems software Sage 300 ERP Accpac and Novatime4000
• Management of all SPI model Cloud Based Services SaaS, O365, Hyla EFax, Azure Server Administration
• Managing the centralized security patch deployment systems WSUS Windows Services Update Server 4.0
• Managed software and hardware technologies on desktops, laptops, mobile android, blackberry and IOS devices
• IOS Android Blackberry Mobile Device Administration and Maintenance
• Developed and deployed standardized Ghost Windows workstation images and restores
• Managed user and server data recovery backups using VSphere snapshots
• Remote desktop user support via VNC, RDC locally and LogMeIn, GoToAssist WebEx remotely
• Management of Active Directory on 2008r2 2012 DC for user account provisioning and permissions to network and application resources, groups, shares and printers
• EMC 2 VNXe, Dell and HP ProLiant Server Builds Technical Support and Maintenance
• ESXi VMware vSphere 5.5 virtual server provisioning cloning and maintenance
• Hyper V with Windows 10
• Exchange 2003, 2010 Provisioning, Administration, Support and Maintenance
• Office 365 Outlook 2013 Administration, Support and Maintenance
• Creating Spam filter block rules for Office 365 and Google Postini
• Azure Server (DirSync)
• Cisco IP Phone System Administration
• Cisco Call Center Administration
• Cisco Meraki Mobile Device Administration
• Vendor Management for internet or network-based hardware and software.
• Veritas Backup Exec for Exchange 2010 Mail Restore
• Packetshaper Administration
• Blackberry Server 3.6 4.1 5.0
• Servers 2008, 2012,
• MAC Servers and Desktops OS X
• Service Pro Helpdesk Ticketing System
• Managed Spiceworks 7.2 SysAid Pro Plus V15.4 ticketing system
• RightFax 9.4, HylaFAX and FACsys 4.9 Enterprise FaxServer
• Portfolio Server Administration
• Windows 7 and 10 workstations builds, desktop support and maintenance
• Symantec Endpoint Encryption
• ISP Support for Lightpath Broadvox Calnet Monitor, Troubleshoot, Maintenance and Escalation of connectivity issues.
• Manage Network Operations Billings
• Video and Audio Multimedia Editing and Website Administration
• Managing and maintaining all software, hardware, firmware, anti-virus and security patch updates consultants and operation support staff during busy roll out periods
• Diagnose and troubleshooting networking issues
• Managing standard operating procedures S.O.P.'s and policies for servers and workstations
• Managing asset and inventory control on hardware and software
• Meeting with vendors for researching, evaluating, purchasing, planning, testing and implementing new client/ server software and hardware infrastructure system solutions.

Confidential

Systems Network Administrator / Manager

Responsibilities:

• Supporting a user community of XP clients and 2003 Exchange Messaging and Active Directory Servers
• Responsible for managing the entire IT operations
• Performed network troubleshooting to isolate and diagnose common network problems
• Managed and maintained hardware, software and warranty inventory of assets
• Identified, evaluated and implemented various key infrastructure and system upgrades to automate and centralize patch deployment using a WSUS server, centralize McAfee Anti-Virus, migrated the Disaster Recovery systems from Tapeware to a VERITAS Backup Exec solution, maintained a Laptop and Desktop replacement program migrating legacy systems.
• In order to create a remote working facility, implemented a SonicWALL VPN firewall client remote access solution
• After an audit on potential disaster recovery risks, advised, implemented and managed a redundant Redhat, Ubuntu and Fedora web host multimedia content server
• Selected and managed consultants to fulfill the on-demand project resource needs. Additionally, responsible of the day-to-day 3-tier helpdesk infrastructure
• Administration of Exchange 2003 Server, mailbox support, monitoring and capacity planning and Exchange maintenance
• Administration of security privileges for all local area network accounts for end user access to application, directory, groups, shares and file print services in an Active Directory environment
• Managed and provided scheduled maintenance and change management for network, hardware, software, firmware, antivirus and security component updates
• Performance tuning, refurbishment, cleanup and maintenance of numerous legacy client desktop workstations and servers with minimal capital expenditure
• Research, evaluate, purchase, implement & deploy into production environment new hardware and software technologies
• Implement and maintain Standard Operating Procedures and policies for server, desktop and laptops and managed and trained operation support staff during roll out periods.

Confidential

Systems Network Administrator / Office Desktop Support

Responsibilities:

• Management of NT 4.0 Server for user account provisioning and permissions to network resources.
• Lotus Notes Domino Server 5.0, R6.0 / CC Mail Provisioning, Administration, Support and Maintenance
• Arcserve / Veritas Backup Exec data recovery management using DLT Storage
• Citrix Metaframe XP server application publishing with Verisign s.
• Physical Server Builds and Maintenance NT, 2000, 2003
• Vendor Management for all desktop, laptop, printers and network related devices.
• Managing and maintaining all software, hardware, firmware, anti-virus and security patch updates
• Image Deployment using Ghost for desktop and laptop workstation
• Windows XP. ME and 98 workstations builds, support and maintenance
• Microsoft Office 97, 2000, XP and 2003 Support and Maintenance
• Life cycle inventory and management of all server and desktop related assets
• Infrastructure scheduled change management, maintenance and capacity planning
• McAfee ePolicy Orchestrator / Trend Micro OfficeScan CE 5.0 Centralized Anti-Virus Deployment
• Lead Support for HR and Financial Systems, Equity Edge, FAS, TM1, Insource, Ceridian and ADP
• Managed consultants on next generation software rollouts.