SUMMARY:

• Six (7+) years of experience in IT field and experience in Software Quality Assurance, Manual and Automated Testing.
• Experienced in defining Testing Methodologies, Designing Test Strategy, Test Plans and Test Cases, Verifying and Validating Web based e - Commerce applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).
• Working knowledge of agile/Scrum, Iterative and waterfall methodology
• Proficient in Black Box, Gray Box, functional, negative, regression, system integration (SIT), acceptance (UAT), load/performance, security, browser compatibility, and performance testing
• Knowledge of video streaming techniques andsoftwareand the removal of malware if present during streaming.
• 2 Years hand on experience on Unix/Linux
• Working knowledge of Telecommunication and Cable industry networking with TR069 Protocol.
• Working knowledge of Web Services Testing (SOAP, WSDL, UDDI, XML)
• Knowledge of ISO and CMM process implementation.
• Knowledge of Content Management Systems (CMS) with both elements CMA and CDA.
• Knowledge of Data Pricing and Data management.
• Developed and Implemented Test suites, which include features like Data Driven, Database Checks, Batch, and Functions.
• Created test plans, decided testing strategies.
• Shell Scripting for Unix ( SH and Bourne Shell Script)
• Used Maven, SVN, selenium RC, IDE, Java and Selenium Grid to create nightly automation scripts
• Working knowledge of Data Driven, Keyword Driven, Hybrid and linear Framework on QTP and Selenium.
• Written test cases for - unit level, functional and integration testing.
• Well versed in detecting errors and conducting UAT by designing, developing, and executing test cases
• Effective defect tracking and reporting to improve communications and reduce delay
• Knowledge of retail domain, project domain and worldwide ICANN Domain
• Excellent knowledge and working experience in with test planning, test execution and test results analyses
• Visual modeling solution for the Unified Modeling Language (UML)
• Excellent communication and presentation skills, self starter, quick learner, team player

TECHNICAL SKILLS:

Operating Systems: Windows 95/98/NT/2000/XP/Vista/Windows7/Windows8, Unix/Linux, Mac OS Leopard

Testing Tools: Quality Center 8.2/9.0/9.2/9.5/10.0, Quick Test Professional (QTP) 8.0/8.2/9.0/9.1/9.2/9.5/10, SOAP UI Pro, Selenium RC, IDE, Selenium Web Driver, Selenium Grid, Bug Collector 4.0, BugZilla, Zephyr, Jira, Astra Site Manager 2.0, Load Runner 8.0.

Programming Languages: Visual Basic, Java, C++, Ruby and Rails, PL/SQL, HTML, PHP, XML, and TSL (Test Script Language), Java Script, VB Script.

RDBMS: Oracle 8.0/8i/9i/11g, MS Access, My SQL, TOAD, DB Visualizer.

Technologies and Application Software: FrontPage, Adobe Photoshop, MS Office Suit 97/2000/XP/2003/2007, Soap, Internet Tools, Macromedia Dreamweaver, Flash, Microsoft Exchange, SharePoint, Alcatel-Lucent (Motive) - Home Device Manager/CSC (Customer Service Console), CPE management application

Networking: TCP/IPv4, TCP/IPv6, DHCP, Cisco (BACC)/Network Registrar, FTP, HTTP, Intranet, Server Control, Cpanel, WHM, DNS, Domain Control Panel, UDP, NAT, STUN, TR-069 Auto Configuration Server (ACS), CPE Devices, CWMP, DSL Modems, NBI, SBI, SMP, Load Balancer, OSS/BSS, Web Logic, VOIP, IMS/BTS/Safari Switch, Gateway.

Virtualization: VM Ware Server and Client

PROFESSIONAL EXPERIENCE:

Confidential, Miami, Florida

System Analyst Lead and Offshore coordinator

Responsibilities:

• Daily test execution for Business Department and sales, Inventory and supply chain, Operations and Finance and guide all onsite and offshore Testing team.
• Provide IT expertise and support technologies for national client base.
• Coordinate, prioritize, estimate, and manage all aspects of the Release Process for enhancements and defects.
• Responsible for defining and modeling stakeholder requirements and system level requirements using various techniques such as focus groups, brainstorming sessions, document analysis, process flows, state diagrams, and data mapping.
• Writing test plans, Test cases and Test scenarios for onsite and offshore team.
• Preparing how to documentation for purpose.
• Research, determine, and rectify the root cause of complex application and business processing issues
• Time sheet verification and approval for onsite and offshore BA and QA team.
• Prepare weekly status report and submit to management team.
• Worked as project leader and responsible for team coordinating, scheduling, planning and reporting.
• Managed and led off-shore teams and has been very pro-active in providing leadership from on-site.
• Managed client expectations by going above-and-beyond in providing insights and visibility.

Tools: Used:Hardware -Cisco, Sun, Dell, Alcatel Lucent

Confidential, New Jersey

Network Analyst

Responsibilities:

• Involved in analyzing system design specifications and developed Test Strategy, Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
• Perform team work by agile methodology and directly communicate with other team.
• Execute carrier specific TR-069 and TR098/TR111/TR181 test plans via Motive ACS requiring the testing of Remote Procedure calls for setting parameter values for DSL Modems to support customizable LAN/WAN DNS, Port Forwarding, UTC compliant time zone specifications, captive portal management, LAN/WAN static IP address management/mapping, Wi-Fi WEP 64 and 128 bit encryption, WPA - 128 Bit AES encryption, PA-PSK, WPS, remote access credential management, MAC address credential management.
• Managed test data on Zephyr integrated with Jira 5.
• Web Services Testing for the Astro devices by SOAP UI Pro.
• Running simulator astro devices on Unix
• Test case development for Alcatel-Lucent Home Device Manager (HDM) application (based on IEEE TR069 protocol) to remote manage CPEs (Arris, Cisco and Motorola STBs, DSL gateways).
• Created automated test cases for Home Device Management Console using QTP.
• Stress testing on Alcatel-lucent Home Device manager.
• SMP (Service Management Platform) for installation of Model Builder, Overlay Builder, CSC (Customer Service Console), Configuration manager
• Perform both manual and automation testing and created various test results to track the testing results.
• Export requirement, test cases into the Quality Center, run manual and automation test cases from test lab and log defects from defects module.
• Tested Mobile Apps (iPhone and iPad) for tv connectivity and comcast business apps.
• Perform System, Regression, Integration, Smoke, Boundary, Positive, Negative, Security Testing
• Validate data for frontend web based application and backend database server.
• Participating to create Test Analysis reports (TAR) and stored them into the Quality Center.
• Performing Functional Testing using Quality Center.

Tools: Used:Hardware -Cisco, Sun, Arris, Astro, ACS, Stun, NAT HDM Console (Home Device Management), CS (Customer Service Console), IWE (Intelligent Workflow Engine), Quality Center, QTP, Soap UI Pro, Jira, Zephyr, Clarity (For Time Sheet Submission), RSA Secure ID, Oracle, DB Visualizer, UNIX, Windows, Microsoft SharePoint, Office Communicator Etc.

Confidential, Washington, DC

Software Test Analyst

Responsibilities:

• Involved in analyzing system design specifications and developed Test Strategy, Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
• Perform team work by agile methodology and directly communicate with client.
• Perform both manual and automation testing and created various test results to track the testing results.
• Export requirement, test cases into the Quality Center, run manual and automation test cases from test lab and log defects from defects module.
• Followed up with standard software testing life cycle (STLC) to perform different types of testing for the projects.
• Participated in peer review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.
• Perform Black Box, System, Regression, Integration, Smoke, Boundary, Positive, Negative, Security and 508 Compliance (Accessibility) Testing.
• Validate test data for frontend web based application and backend database server.
• Create standard testing life cycle flow diagram for projects and presented to test team to follow testing process.
• Participated to create Test Analysis reports (TAR) and stored them into the Quality Center.
• Updated RTM in daily, send status report and daily tracking report to test manager.
• Responsible for UAT project planning like creating testing scenario, test plans, and test scripts
• Handle the tasks of explaining UAT scope, criteria and entry/exit strategy to less trained professionals
• Handle the tasks of identifying UAT testers and managing resource plan by coordinating with business stakeholders
• Handle the tasks of ensuring that the Pre-UAT activity is performed accurately and efficiently
• Performed Functional Testing using Quality Center.
• Used Quality center to execute automation scripts in batch mode or unattended mode.
• Enhanced the scripts in QTP by applying checkpoints, parameterizations, synchronization point, data driven tests and creating modular tests.
• Automated test cases using VB Script and descriptive programming using QTP.
• Tested Web Services using QTP tools for PHP and Ruby developed applications.
• Developed SQL Queries to retrieve or create test data from different Oracle Test databases.
• Performed database testing by writing queries in Oracle.
• Installed VMware to the client machine to access QTP 11.0 from other Branches.
• Performed regression testing by QTP using VMware clone machine.
• Created selenium automation scripts in Java.
• Involved in creation of automation framework using selenium and testNG.
• Configured Selenium RC and Selenium GRID on CART machines.
• Experience building and maintaining a Selenium Regression test suite.
• Common approach for cross platform and cross browser testing.
• Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
• Submit everyday project report to the QA Manager.

Tools: Used: Hardware - Intel based systems Software - Quality Center, QTP, Selenium IDE/RC, JAWS, SQL, Oracle, TOAD, RUP, Agile, Unix, Windows, Microsoft SharePoint.

Confidential, Herndon, VA

Software Test Engineer/QC Administrator

Responsibilities:

• In-depth understanding of software testing principles and techniques.
• Participated in all SDLC phases including design, development, test and post-production releases.
• Analyzed and interpret design specifications, business requirements and end-user feedback .
• Used application specifications to create robust test plans and test cases.
• Performed User Interface, Functional, Integration, System and Regression testing.
• Documented and discuss test execution results and create defect tracking records for discovered problems.
• Collaborated with Support and Development to research and test production issues.
• Quality Center upgrade to 10.0 version on the server.
• Created, configured and maintain of the QC Projects
• Created QC user, Remove and provided user permission and provide access to the project.
• Proficient with running SQL queries using tools Microsoft Query, Toad or command-line editors.
• Created Automation scripts with HP automated tools and able to create and run automated scripts using Quick Test Pro.
• Developed, Executed project routing metrics testing, identify risks and present to all other project members.
• Develop automated scripts utilizing Mercury Quick Test Pro 9.5 to enhance the overall efficiency of the entire testing effort.
• Routing metrics route tested for Bandwidth, Delay, Hop Count, LOAD, MTU, Reliability, Ticks etc.
• DHIMS-Theater DT&E automated scripts where used as a model for other testing teams to make use of Mercury Quick Test Pro.
• Designed, administered and trained the test team to use Mercury Quality Center v.9.0 for managing defects, requirements and the test repository based on best practices.
• Written test cases for flash files and MPEG Video Files.
• Used Quality Center 9.0 to keep track of the metrics including various graphs and reports that are used to create Test Pans, Test Reports and Executive Summaries.
• Implemented TR-69, TR-111, Tested and managed ACS server deployments.
• Responsible for reviewing requirements, traceability and system engineering documents.
• Engineered and implemented test process for Independent Verification and Validation (IV&V) testing based on CMMI guidelines.

Confidential, NYC, NY

Software Test Analyst

Responsibilities:

• Provide direct access to management tools and on-line reports
• Provide direct access for CIBC's employees to perform key functions
• Identify processes and interfaces for HR, payroll and benefits
• Develop security protocols and system access
• Integrate CPOL, the Portal and Pension Administration Management
• Deploy functional reports
• Written positive and negative test cases for functional test.
• Tested PL/SQL and SQL (data ware house) on Unix environment.
• Tested Flat files on TOAD (Oracle).
• Analyzing business and functional requirement to design SIT and UAT Test Cases MDA functionality for following activities:
• Tested the functionality for Hire New Employees, Change Employees Status and Administration, E-Benefits, Transfer Employee, Pay Rate Change,
• Created automated test cases for Demote Employee, Monitor Health / Safety Incident Details, Emergency Contacts, Job Summary, Job Catalogue, View Job Data Pages, Job Labor Page using QTP.
• Executing SIT and UAT test cases
• Logging Variances / defects
• Logging Change Control Requests
• Applying security (controls that grant or limit a user's access to particular menus and functions in an application, controls that limit the data that a user can see or update)

Tools: Used: Hardware - Intel based systems, Sun

Confidential, New York City, NY

QA Analyst/QA engineer

Responsibilities:

• Performed site regression for the whole Medscape.com including 55 home pages for differentPhysician’s specialty.
• Wrote test case to verify and implementation of changes and Bug fixes.
• Carried out verification and regression test on Conference Calendar Admin tools- that is used to add medical conference information around the world.
• Tested front end to verify and displayedlink rules of conference information.
• Development and implementation of all automated testing efforts within integration
• Environments.
• Produce all automated testing documentation. Test plans, test cases and test scripts.
• Preparation of test specifications and plans, the execution of test scripts and procedures.
• Design, develop and automate regression test procedures, cases, and scripts, aligned with business processes, utilizing Java API’s.
• /Mentoring of new QA Testers and monitoring their performance.
• Make recommendations on how to leverage technologies towards improving testing methodologies.
• Monitor the Issue Tracking Process to ensure a timely delivery and tracking of all projects related issues to all members of the project team.
• Assist in any application integration testing efforts around contingency, audit reviews, and the Siebel's technology compliance.

Tools: Used:Hardware - Intel based systemsMercury Test Director, My SQL, Unix, MS Excel, MS Word, MS Power Point, Windows XP/Server 2003