Network Administrator & Consultant Resume Noblesville, IN - Hire IT People

Objective

To secure a challenging career position where I can utilize my training, computer skills, networking skills and experience in client/customer relations.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

IT Manager

Confidential, Fishers, IN

Responsibilities:

Include support of all servers; maintenance and repair of all IT related technology; documentation of systems configuration; domain/network admin; mobile & remote user support; internet and network connectivity, security of LAN/WAN; implementation of new technologies; and disaster recovery.
Establishing SOP’s and created best practices for Freije and supporting a network with 250 users. Design, plan, implement, and manage IT projects ranging from $40,000 to $250,000 in size.

Network Administrator & Consultant

Confidential, Noblesville, IN

Responsibilities:

The development and maintenance of all existing clients as well as the development of new clients.
Handled the maintenance and repair of equipment; documentation of systems configuration; domain/network administration; mobile & remote user support; internet and network connectivity, security of LAN/WAN; implementation of new technologies, and disaster recovery.

IT Manager

Confidential, Louisville, OH

Responsibilities:

Responsible for all IT related maintenance, upgrades, and deployments for all 120 users.
This included but wasn’t limited to desktops, notebooks, servers, printers, phone system, security cameras, and any other technology related device.
In addition to these responsibilities I handled all IT related purchasing and negotiated pricing thru our various vendors to ensure accurate and fair pricing.

Systems Engineer

Confidential, Indianapolis, IN

Responsibilities:

Included but where not limited to maintenance and repair of equipment; documentation of systems configuration; domain/network administration; internet and network connectivity, security of LAN/WAN; implementation of new technologies, SCO installs via VMWare.

Senior Systems Engineer

Confidential, Indianapolis, IN

Responsibilities:

Included support of electronic mail systems; maintenance and repair of equipment; documentation of systems configuration; domain/Network Administration; mobile & remote user support; internet and network connectivity, security of LAN/WAN; implementation of new technologies; and disaster recovery.

Business Sales Manager

Confidential, Indianapolis, IN

Responsibilities:

As a Business Services Sales Manager I was responsible for managing the marketing and selling of products and services to local small to medium size business customers, government and other business entities.
Implementing strategic plans to develop, promote, integrate, and communicate the Business Services sales of technology. Manage the Business Services Sales Representatives.
Drive controlled growth of sales and gross margin to meet or exceed established personal and Sales Team goals by ensuring the execution of company sales initiatives.
Set margin and sales goals for the Business Services Sales Representatives. Ensure operational excellence of the Business Services Sales Organization and is responsible for Team Member certification compliance and training.
Create and maintain a marketing plan for small to medium size business customers. Design and develop marketing materials and strategies. Participate in Business Solution Sales planning sessions.
Create new methods of generating new small to medium size business sales. Participate in local community and store events.
Develop effective working relationship with Technology Training and Technical Services Team Members to maximize service solution sales.

Technical Services Manager

Confidential

Responsibilities:

Managed the activities of the Technical Services Department within a store, including the servicing and repairing of computer systems, maximizing technical services department sales, revenues and profitability, maintaining department records and schedules, ordering parts and supplies, responding to customer inquiries, and providing general information and promoting sale of company services, products, and operations.
Assign service orders to Technicians, schedule Technicians to perform delivery and installation work at customer sites and ensures a first in/first out workflow.
Prepare Technician Daily Logs and Route Sheets for review by the General Manager.
Manage speed of service results, controls inventory that is used for service orders, and is responsible for the overall organization and appearance of the Service Center.
Order and receive spare parts for service orders, return defective parts to the vendor, file all service order and purchase order paperwork, review service orders for correctness in billing, and correct purchase orders that have been rejected. Ensure all orders are properly documented and released for pick - up.