Systems Analyst/Programmer Resume Seattle, WA - Hire IT People

PROFESSIONAL EXPERIENCE

IT Consultant

Confidential

Responsibilities:

MRP software selection project
Managed the receipt of RFP’s from the vendors
Conducted reference calls to vendor reference customers and compiled the results for the client
Facilitated meetings and interactions between the client and software vendors
Developed scripted demos and facilitated the software demos
Developed scorecards for software ranking and compiled the results
Managed incoming mapping services requests for two large fiber construction projects
Performed GIS mapping tasks using ArcGIS, DeLorme XMap, Google Earth, and other GIS products
Developed process and documentation for tracking and submitting pole licensing for large fiber construction project
Developed report specifications and documentation requirements for a client during a CMIC software implementation

Senior Application Support Analyst

Confidential

Responsibilities:

Provided end user support for a variety of business software applications including CMIC software and internally developed applications
Performed testing and functional review of internally developed software
Administrator for Service Desk Express software
Lead implementation team for new product rollout
Developed ad hoc queries from a variety of users and systems
Maintained and monitored security for a variety of software systems and databases
Developed documentation for end users
Provided training in a variety of software systems to users in a classroom, on the phone, and in person

Manager Application Services

Confidential

Responsibilities:

Managed a team of programmers, analysts, and DBA’s
Managed the development of an executive and an employee portal
Led the effort to develop a formal Disaster Recovery Plan
Managed the upgrade to a new version of enterprise software
Developed specifications for the Automated Team Member Profile system
Participated in software user group Steering Committee
Presented at Financial Close Workshop
Presented seminars on Ad - Hoc Reporting and User Extensions at 2003 user conference
Facilitated the technical roundtable at 2003 and 2004 user conferences
Organized a workshop to brainstorm about software security
Facilitated and presented at equipment and preventive maintenance workshop
Managed development of systems using outside consultants:
Procurement system
Risk Evaluation system
360 Degree Review system
Managed a development project for a contract management system and provided ongoing support for the client
Performed data conversion for membership management software
Provided training and advice during and after the implementation of enterprise software for several clients
Developed and managed the budget for the software portion of the IT budget

Systems Analyst/Programmer

Confidential

Responsibilities:

Assisted in implementation of JD Edwards system
Designed and developed systems and reports within JD Edwards software
Trained users in all level of computer skills
Developed user manuals for a variety of computer systems
Participated in task force to recommend and implement a new enterprise software product
Converted data from JD Edwards to CMiC
Developed reports and queries to supplement existing CMiC reports

Field Clerk

Confidential

Responsibilities:

Collected and entered payroll records for a construction jobsite
Ordered construction and office materials from a variety of vendors
Processed accounts payable
Managed petty cash transactions
Supervised a data entry clerk
Received telephone calls, jobsite visitors, and job applicants at a construction jobsite and a regional office

PC Support Specialist

Confidential - Seattle, WA

Responsibilities:

Designed specifications for Specialty Services Tracking System
Worked with developers and users to create and implement a Specialty Services Tracking system
Developed a system to manage purchased outside services
Developed a system to manage parking permits
Worked with physicians, nurses, and administrators during budget development process
Trained users on PC systems, spreadsheets, and word processing software