Systems Admin and IT Manager Resume San Francisco, CA - Hire IT People

AREAS OF EXPERTISE

Microsoft Windows and Office products: All versions through Server 2012 and Windows 10
Cisco (IOS); IDS (Intrusion Detection Systems) Microsoft ISA, Snort
SonicWALL Firewall
Network Tools: Wireshark, Spiceworks, NMAP
Microsoft SQL Server 2000/2003 development and administration (MCDBA certified)
Exchange, Outlook, Office 365, and Lotus Notes administration
Windows, OS X, Linux, and UNIX systems administration
IIS (Microsoft Internet Information Server), ASP, .Net, and FrontPage ext; Apache; and Tomcat
Remote access via VPN and RDP
Version control software: PVCS Tracker & Version Manager, Team Foundation Server
Backup solutions: Backup Exec and NTBackup (including off - site transfers)
Ticketing software: BMC’s Remedy and Track-It
Yardi Voyager 7S setup and administration
Routers and firewalls (Cisco, Checkpoint, SonicWALL ISA and others)
Dell, Lenovo, and HP Servers
PC and networking hardware troubleshooting and repair
PC system integration, including workstations and servers
Network cabling and installation including office RJ-45 data ports and datacenter cabling

PROFESSIONAL EXPERIENCE

Confidential - San Francisco, CA

Systems Admin and IT Manager

Responsibilities:

Multi-location company consisting of a main office, hotels, a restaurant, and apartment buildings
Windows Server 2012, SonicWALL firewalls, Ruckus WiFi, and Lenovo and HP Servers
Manage all aspects of the IT department, including two direct reports.
Installation and maintenance of IT and surveillance (CCTV) systems.
Implement best practices and improve security (including PCI-DSS compliance)
Provide structure by implementing document management services and improving policies and procedures
Improve timeliness of IT’s response to help desk tickets (Track-It)
Firewall and VPN configuration (multi-office SonicWall and Cisco)
Encryption, backup, and business resumption plans
Setup and administration of Yardi Voyager 7S

Confidential

Systems Admin and IT Manager

Responsibilities:

Managed IT department for NYL’s in-house software development office for 14 years
Managed Reno datacenter, network, servers, workstations, and Cisco VoIP phones
Deployed/upgraded custom illustration software to mission critical servers
Supported dozens of mission critical servers and approximately 100 local computers
Administered Active Directory and Group Policy Objects for Reno Organizational Unit (OU)
Administered SQL Server and Sybase databases - including backups and restoration of databases
Managed development tools: PVCS Version Manager/Tracker and Team Foundation Server
Involved with new Microsoft Team Foundation Server implementation installed in May, 2010
Local Business Resumption Coordinator for 10 years, creating and testing BR plans, including annual walkthroughs and full-interrupt testing of local office and servers in our Atlanta datacenter

Confidential - Wixom, MI

Systems Admin and IT Manager

Responsibilities:

Managed U.S. office IT department, including upgrading of Windows NT servers and network
Created Acceptable Use and Security policies, and developed many IT department procedures
Administrated Microsoft Exchange Server and Lotus Notes email systems

Confidential - Washington D.C.

Level 3 Support

Responsibilities:

Troubleshooting Windows desktop and laptop computers, printers, and network problems
Y2K preparedness and upgrading of IT assets
Trained staff from acquired firms that used WordPerfect to use MS Word at Confidential & Confidential
Converted documents from WordPerfect to Microsoft Word and entered them in ProDocs