SUMMARY

IT professional with over 15 years' experience in Systems design, engineering, and administration which involves 15 years with Windows 95-W8 , 10 years with MS Server 2K3-2012 R2 , Exchange 2K3-2013 , including 7 years with MS System Center tools 2007/2012 R2 , and 3 years with MS Office 365 suite, plus 7 years working with Linux and Mac OS X, along with 5yrs utilizing VMware/Hyper-V and Cloud-based technologies. Also fluent in AD, GPO's and Networking, with experience in MS Dynamics AX 2012 R3, MS CRM, PowerShell, scripting and automation, as well as project management.

SKILL SETS COMPETENCIES

• OS's Linux/Ubuntu/Red Hat, Win 95/98 thru Win 7/8, andSBS 2k3-2011,Server 2k3-2012 R2 Exchange 2K3-2013
• Admin Active Directory, DC's, Group Policy, IIS, SSL Certs,FIM, SCCM/SCOM/MDT, DNS,PowerShell, Batch and VBscripting, Automation, vSphere, Altiris, OSD, USMT, SMS, WAIK, WSUS
• PC Remote Support Desktop Server Admin via LogMeIn, GFI Max, VNC, RDP, Kaseya, and Win7 deploy
• Software MS Dynamics AX 2012, MS CRM, Office 2K3-2013/Office 365, MS Project, Visio, SharePoint, QuickBooks, Sage,Peachtree, Acronis, Firewalls, etc
• SharePoint, CMS, and Database Mgmt MS-SQL Server, Apache , WordPress, Crystal Reports, Electronic Medical Record's, etc.
• Virtualization of PC's Mac's VMware suites 4.0 - 5.x vCenter/ESXi/vSphere/vCO/vMotion/HA , Parallels for Mac, Citrix Xen, VDI, Oracle VB, Hyper-V, and Veeam
• Eco-Systems Microsoft, Apple, Symantec, McAfee, Google Apps, Cloud-based, AWS, SAP, Remedy, ServiceNow, ConnectWise, Citrix, Azure, etc.
• Apple Mac Intel platform Mac OS X, and Computer Peripherals / Smartphone iOS, Android, RIM
• Server/Desktop Hardware Full teardown rebuild of compatible components, plus DC jacks LCD's
• Software QA Testing including Technical Analysis Reporting of Data from test results i.e. Worksoft
• Software Development MS-Visual Studio 2010, VB, C , Chef/Vagrant, Oracle DS, iOS, Android, etc.
• LAN/WAN/Network Admin -SAN, VPN, Load Balancing, Wi-Fi Tivoli, F5, SonicWall, Barracuda, HP, Cisco , Network Security
• VoIP PBX/Key Systems Nortel, Mitel, Avaya, Lucent, Cisco Unified/Unity/UCCX, Asterisk/AsteriskNOW
• Communications equipment Maintenance Operation including Cellular, Satellite, and VHF/UHF radios
• Audio/Video systems equipment, Security systems Wireless, Crestron, Ademco, GE, Video-Matrixing
• Access Control systems, CCTV, Home Automation products, PoS, Structured Wiring, and Fiber Optics
• Materials/Warehouse Mgmt., Utilization of Hand/Power Tools, and Electronic Test Equip
• Project Management, Job Proposals/RFP's, Cost Estimation Budgeting, and Purchasing
• Competencies in PMP and being Sarbanes-Oxley, ITIL, PCI, and HIPAA security compliant

EMPLOYMENT HISTORY

Confidential

Sr. Microsoft Engineer/Lead Consultant:

• Evaluation assessment of existing infrastructure being utilized with MS System Center components.
• Evaluation assessment of existing installation of System Center components SCCM, SCOM, etc. .
• Utilized assessments to create task plan to bring environment into compliance with best-practices .
• Assist in Designing, engineering, and implementing new infrastructure for SCCM SCOM 2012 R2 deployments, including multi-tenant environments.
• ConfiguredVM's for use with the new System Center 2012 R2 enterprise environments.
• Performed decommissioning of existing SCOM infrastructure and migration of agents to new installation and integration of Microsoft System Center 2012 R2 within existing enterprise environments.
• Integrated SCCM 2012 with SCOM 2012 to monitor Windows Updates patches.
• Deployed configured Mgmt Packs for MS Dynamics AX 2012 R3 and MS CRM.
• Administered packaged agent deployment forSCOM via PowerShell Scripts.
• Created project plan for updating SCOM 2012 R2 to UR3 UR4, and implemented updates.
• Tuned the new existing System Center environments and trained staff on management of system.
• Utilized ticket-system ServiceNow to document and update status on tasks projects.
• Remotely worked from Home utilizing RDP, and vCenter 5.5 to access systems.

Confidential

Sr. Microsoft Engineer/Lead Consultant:

• Evaluation assessment of existing infrastructure being utilized with MS System Center components.
• Evaluation assessment of existing installation of System Center components SCCM, SCOM, etc .
• Set guidelines foroverhaul of existing infrastructure for a clean install of System Center 2012 R2.
• ConfiguredVM's for use with the new System Center 2012 R2 enterprise environment.
• Performed decommissioning of existing system infrastructure and new installation and integration of Microsoft System Center 2012 R2 within existing enterprise environment.
• Monitored production deployment process with system engineers from other network facilities.
• Administered packaged agent deployment for SCCM/SCOM via PowerShell, Batch, and VB Scripts.
• Tuned the new System Center environment and trained staff on management of system.
• Assisted with migration from on-premise Exchange configuration to Office 365 environment.
• Remotely worked from Home utilizing VPN, RDP, and vCenter 5.1 to access systems.

Confidential

Systems Engineer

• Duties included deployment of Windows 7 images and compatible applications utilizing SCCM/MDT as part of the Zero Touch/Hybrid Touchsolution, in an enterprise environment of 30K workstations.
• Worked with MDT and created collections within SCCM for software deployments.
• Support of automated software deployment thru SCCM/SCOM via PowerShell, Batch, and VB Scripts.
• Gathered requirements for desktop applications and automated the installations worked closely with desktop support teams to ensure that W7 deployments were installed to the desktops provided reporting and analysis along with third level support to desktop support teams when necessary.
• Provided guidance to more junior SCCM/MDT staff, performed SCCM/MDT administration, and daily monitoring tasks as required.
• Integrated packages and software deployments into SCCM distributions throughout the organization.
• Configured and validated test packages for Microsoft Workstation operating systems via Altiris.
• Monitored production deployment process with system engineers from other network facilities.
• Provided rollout status / update reporting as required.
• Package integration with Microsoft System Center Configuration Manager 2007-2012 SCCM task sequences.
• Maintained and supported corporate standard operating systems build process.
• Troubleshooted issues with deployments, including SCCM Client WMI repairs and analyzing logs.
• Remotely worked from Home utilizing VPN, VMware, VirtualBox, and jumpboxes to test systems.

Confidential

Systems Engineer Windows/Linux :

• Troubleshootedproblem areas in multiple environments across a wide variety of OS platforms and products.
• Worked with a team of QA Engineers Developers on Windows applications for multiple products.
• Designed, engineered, and configured corporate server environments and infrastructure both physical virtual , as well as installed maintained the environments for testing, which included VMware ESXi/vCenter 5.x, MS Server 2k3 thru 2012, along with Exchange/Office 365, SharePoint, SQL RH Linux
• Managed multiple domains via AD/GPO/SCCM/SCOM/MDT/IIS, automated tasks via PowerShell/VB scripts and used Altiris for packages and deployment.
• Performed Win7 deploys, utilized load-balancing and clustering to effectively make use of resources.

Confidential

Systems Engineer

• Designed EngineeredIT Solutions andSupport for Gov't, Military, and Business clients.
• Install, Configure, Troubleshoot, Test, and Resolve various Hardware Softwarerelated issues, to include Server 2K3/2K8 AD, GPO, IIS, and SCCM/SCOM/MDT , Win7 deploys, Exchange/Office 365, SQL, Red Hat Linux, and VMware.
• Initialized, Built and Repaired various factory-spec custom Servers and Laptops/Workstations.
• 100 Travel.

Confidential

IT Systems Administrator Engineer Windows/Linux :

• Provided IT Solutions and Support for clients on-site.
• Researched,Tested, and resolvedvarious Hardware Softwarerelated issues including admin of Servers Workstations on a LAN/VPN in a MS Windows environment of 35 Users via SCCM/SCOM/MDT .
• User laptops consisted of Win7 deployed OS, along with Web Apps Open Office suite.
• NAS devices, as well as Web Servers IIS , SQL servers, AD, and GP were supported.
• LAN support involved maintenance of Netgear, HP, and CISCO equipment for VoIP/Data.
• Polycom Video Conferencing equip and Avaya IPT equip was also implemented and maintained.
• Compiled and analyzed technical documentation and report history on regular basis performed monthly audits of IT environment.

Confidential

Systems Consultant Windows/Linux :

• Provided IT Solutions for approx. 20-30 clients per month on-site or remotely to Research,Test, and Resolve various Hardware Softwarerelated issues,each Client consisted of 20-250 users each.
• Researched up coming technologies to utilize for future infrastructure upgrades for our clientele, in order to assist with streamlining and diversifying their daily operations.
• Admin ofServers Workstations on a LAN/VPN or Cloud, configured with Red Hat Linux, or in a Windows environment via RDP SCCM/SCOM/MDT
• User desktop/laptop support involved WinXP thru Win7 Pro deployed OS's, plus Mac's OS X and Office Suites including MS-Office up to 2010, Open Office, and iWork suites .
• Software support varied from proprietary programs i.e. Firehouse, Centricity EMR , to the more commonly used QuickBooks, Sage/Timberline, Crystal Reports, CMSand SAP suites.
• Designed, Engineered Built tower and rack mount Server solutions to support both physical virtual environments, and performing P-to-V conversions with VMware ESXi/vSphere, for MS-Server 2K thru SBS 2K8 OS's and Exchange/SQL some builds involved Mac's with Parallels to load MS Operating Systems others utilized Linux RHL, etc. as their OS.
• Remote support via vSphere, RDP LogMeIn clients was widely utilized, especially for virtual environments.
• Some clients utilized SAN's for use with their Servers other specific Servers were strictly used for storage.
• Other clients required solutions for their hosted services RackSpace/GoDaddy ofWeb apps, Exchange Mail, project collaboration, and SSL certs.
• Of the client Servers we supported, we also administered AD, Group Policy Exchange accounts on a regular basis for multiple domains.
• Utilized load-balancing and PowerShell, and VB scripting to automate tasks andeffectively make use of resources
• LAN experience included design, install, configuring, and maintenance of various Netgear, HP Proliant and Cisco network equipment, including VLAN's.
• Compiled and analyzedtechnical documentation and report history on regular basis.Assisted developing test procedures.

Confidential

Business Systems Engineer Windows/Linux :

• Designed Engineered solutions for Voice, VoIP, and Data services support to customers in the Defense, Gov't, and Private sectors of the Okaloosa/Walton county area, including the Dept. of Public Safety and local E911 PSAP's Plant/CML Positron .
• Installed, maintained, and configured PBX, Key, and VoIP-based telephony systems Nortel, Avaya, Cisco, etc .
• Supported E911 systems environments for both Okaloosa Walton counties, and connected Military bases this included Server 2K3/2K8 Win XP Desktop maintenance as well as SQL and IIS, for approx. 100 Users via SCCM/SCOM , and their respective Central Office networks including Cisco/HP Proliantswitches, Fiber/Copper MDF's and Relay Racks .
• Utilized ESRI, PowerShell and VB scripts for some system tasks.
• Involved 90 travel.

Confidential

Systems Consultant Engineer Windows/Linux :

• Involved in various aspects of voice datamaintenance and upgrades including Desktop Imagingand Support for Windows Servers for government civilian clientele for BlackBox Network Services on a 24/7 On-Call basis.
• LAN/WAN included Cisco, Nortel, and Avaya equipment including VoIP .
• Job involved traveling 100 of the time.

Confidential

Project Manager Systems Engineer Windows :

• Involved in all aspects of voice data networking Cisco, Nortel, Avaya and A/V solutions for new existing clients requesting assistance with existing or up coming technologies including Laser-based fiber-less communications that could help streamline how they conduct business.
• Services provided included Surveying, Design Engineering, writing project Proposals/Bids, Purchasing of materials/Vendor Mgmt, MM/WM, Installation, and customer training.
• Involved 80 travel.