SUMMARY

• Visionary, resourceful hands - on Network Engineer with specialty expertise and proven success innovating state-of-the-art solutions on time and under budget. Respected leader of diverse, cross-functional teams and highly regarded as a key resource, critical thinker, and out-of-the-box problem solver.
• Strong understanding of the relationship between technology and strategic business interests with a P&L mindset proven to drive multimillion-dollar annual savings with a proven track record of managing large-scale global network engineering teams in a corporate environment.
• Effective user of technology to increase profits, productivity, and complete edge while simultaneously delivering significant reductions in the cost of doing business. Backed by solid credentials including multiple industry certifications, advanced technical acumen, and cross-platform expertise with over 14 years of international experience in IT industry.
• Expert in the design and delivery of cost-effective, high-performance information technology infrastructures and applications to address complex business problems.
• Extensively qualified in all facets of project life cycle, from initial feasibility analysis and conceptual design through implementation, documentation, user training and enhancement in a large international corporate environment.
• Strong international networking with a proven ability to build and manage creative, highly energized, focused IT teams. Proactive, forward thinking individual with high energy, motivating personality. Excellent leadership and teamwork skills, posses a high personal integrity, credibility, and energy within a professional environment.
• Enthusiasm for learning new technologies and finding better solutions. Excellent analytical, problem solving, decision making, and crisis control skills.
• Flexibility of work environment, ability to work independently, and comfortable with rapid changes.
• Helped identify business needs, propose solutions; prepare budgets and schedules, and coordinates with PM on resources identification and assignment.
• Extensive scoping, estimating, and scheduling experience.
• Formulation of tactical and strategic plans to continuously improve process, procedures and overall level of IT maturity, Specialized training in specific aspects of job functions and demonstrates the ability to perform assigned tasks in the IT field, Created and maintained deployment project plans while speeding implementation processes in turn increasing ROI
• Analyzed and integrated trends and patterns to determine the root causes of technical problems; communicated daily with Global delivery team members on implemented solutions and reengineered systems to achieve continuous improvement.
• Direct interaction with Internal Audit, Audit Compliance, Risk Management and Change Management
• Established corporate wide strategic IT guidelines and documentation
• Worked closely with senior management to define and implement business best practices
• Understanding of department’s service catalog and technical delivery solutions in detail and capable of explaining them in concise terms to Technical Operations team.
• Excellent organizational skills, troubleshooting and time management.
• Full implementation duties of infrastructure technologies-Hardware and Software Clustering allowing infrastructure to meet high availability requirements while maintaining horizontal and vertical scalability.
• Designed multi tiered environments with processes driven procedures for operation and ease of maintenance support, built effective cross-functional teams, In-depth IT Analyst and Strong Problem Solver
• Ability to work autonomously on various assignments and projects combined with the discernment to know when to approach issues from a team and customer perspective.

TECHNICAL SKILLS

Routers & Switches: Cisco 7500, 7200, 7400, 4000, 3900, 3800, 3600, 3200, 2900, 2800, 2600, 2500, 1800, 1700, 1600 SOHO Series, 800, Integrated Service Routers, Catalyst Switches 6500, 5500, 4500, 3700, 3500, 2900, 2948G-L3, 1900, L2 & L3 Switches, Juniper EX 2200, 2500, 3200, 4200 and 8200 Data Center switches, HP Procurve, Nexus XOS, Nortel L2 & L3 switches, 3Com, Linksys, Netgear & other multivendor software/ hardware based appliances.

Security Hardware & Software: ASA 5500 Series 4-Port Gigabit Ethernet Security Services Module, Cisco ASA 5505, Cisco ASA 5510, Cisco ASA 5520, Cisco ASA 5540, Cisco ASA 5550, Cisco ASA, Cisco ASA, Series Adaptive Security Appliances, ASA Advanced Inspection and Prevention (AIP) Security Services Module, PIX, Cisco VPN Concentrator, Cisco ASA SSL VPN, IDS/IPS, Nokia/ Checkpoint Firewalls, TACACS+, RADIUS, Cisco ACS, WatchGuard X500, X700, Sonicwall, Juniper SRX 220, 650, 3400 and 5800 Data Center firewalls w/ IDP, Juniper SA 6500 SSL VPN, Juniper NSM, Nortel VPN, RSA/Smartcard/PKI multi-factor authentication, Websense, Bluecoat ProxySG 800, 900, 9000 series, Netmotion wireless mobile VPN, Citrix Netscaler SSL VPN, other multivendor software/hardware based appliances.

Wi-Fi Wireless: 802.11b/a/g/n 500 Series Wireless Express Access Points, Aironet 3500 Series, Aironet 1260 Series, Aironet 1250 Series, Aironet 1240 AG Series, Aironet 1230 AG Series, Aironet 1200 Series, Aironet 1140 Series, Aironet 1130 AG Series, Aironet 1100 Series, Aruba 3000, 6000 series controllers, wireless security protocols, other multivendor software/ hardware based appliances.

Load Balancers, WAN Acceleration, Network Monitoring (NOC) & Specialty Appliances & Technologies: Riverbed Steelhead Interceptor, WANaccelerator appliances models 550, 1050, 2050,7050, Central Management Console, Cisco ACE Module & 4710 load balancer, F5 GTM/LTM load balancers, Orion, Solarwinds, Negios, NetMRI, PathView, Aruba Airwave Monitor, NetScout InfiniStream, OpNet ACE.

Voice & Video over IP/ Voice & Video Collaboration/ Voice and Unified Communication Technologies: Cisco Call Manager, Call Manager Express Editions on 3800/ 2800 ISR, Cisco VG224, VG248 Analog Voice Gateway, Cisco Unified IP Phone 9900, 7900, 6900, 500 Series, Cisco Unified Survivable Remote Site Telephony (SRST), Polycom Telepresence RPX, OTX, HDX and CMA desktop video, Cisco Telepresence system MSE 8700 (CTS), Cisco MCU, Telepresence Management System (TMS), Cisco Conductor, Cisco Video Conference System (VCS), Cisco Expressway, Jabber, IP Surveillance System

Network /Routing Protocols &Technologies: Cisco IOS, PIX IOS, TCP/IP, Gigabyte Ethernet/Ethernet/Fast Ethernet, UTP/ STP CAT5,CAT6, Fiber Optic, Coaxial Cabling, Frame-relay,DS-1, DS-3, OC-3, OC-12, OC-48, ISDN, ATM, DSL, PRI/BRI, T1/T3, MPLS, VRF-Lite, RIPV1, RIPV2, IGRP, EIGRP, OSPF, BGP, Static & Dynamic Routing, IPSEC, SSL, DMVPN, Cisco Secure TACACS+, RADIUS, Public Key Infrastructure PKI, ACL, TLS, EAP, LEAP, WEP Security protocols, Multicast, MPLS, Route filtering, route redistribution, route maps, route-reflector, access-lists, network design, QoS, HSRP, GLBP, VRRP, STP, PVST, SNMP, Voice Over IP, VoIP, H.323, MGCP, SIP, DWDM, Distribution and Access Layer technologies.

Network O.S & Apps: Windows 2008/2003/2000 Server, Professional, Windows 7/Vista/XP, CentOS, Linux, Sun Solaris, Active Directory, Exchange Server 2010/2008/5.5 , Disaster Recovery and Business Continuity Planning, VMware, virtualization, Anti-Virus/ Anti-spyware, Storage Area Networks (SAN), Network Access Storage(NAS), Network management and monitoring tool, HP OpenView, Visio Enterprises, Protocol Analyzer Sniffer, MS Suite

Servers/ Desktops & Specialty Appliances & Technologies: Dell, IBM, HP/ Compaq servers, Blade Servers

PROFESSIONAL EXPERIENCE

Confidential - Glendale, CA

Network Principle Architect

Responsibilities:

• Provide recommendation and correction to published network technology standards and implementation documents; work closely with Confidential & Services ( Confidential ) Strategy and Architecture group on developing new technology standards and applying corporate standards according to business requirements.
• Identified complicated network topology, devices and services suppliers for next generation network high availability migration/consolidation project. Managed service providers and internal engineers throughout gap analysis process. Developed step by step migration plan and communication plan between teams and vendors. Conducted technical training and provided leadership to Xerox support engineers during logical network configuration and migration phase.
• Presented project migration strategy, timeline, costs, watch List & detailed mitigation plans to various levels of senior leadership team. Communicated weekly project status to Confidential senior management team and coordinated change control schedules across multi-service-provider environment.
• Provided technical guidance and support for Disney Interactive Business Division new buildings move project. Reviewed and validated service requirements for various departments and business units, refined design concepts and configuration details on routing/switch, data security, wireless infrastructure and voice/video systems. Identified and corrected multiple design and configuration inaccuracies. Managed Disney internal engineers, Xerox engineers and Cisco Advanced Service engineers throughout the migration phase. Successfully moved 5000+ users to the new buildings within scheduled timeline.
• Provided technical design assistance to key corporate initiatives, such as VDS service, PING Directory Federation, Lync server 2010 upgrade, etc., Coordinated on-going emergency change requests through change control process, guaranteed projects deliver dates and minimized business impact due to project delays.
• Focused on new Disney theme park communication technologies design in Shanghai. Interviewed theme park operations division leaders, Confidential Imagineers and Attraction system owners on business and regulatory/compliance requirements. Consolidated business requirements, published business requirement documents to Disney senior IT management team, identified cost-saving synergies and provided overall technical design strategies.
• Met with technology vendors and global service providers, explore innovative solutions/technologies that are future proof, can meet or exceed business requirements and reduce overall operating costs for the new theme park.
• Developed multicast IP TV, ATM machine and IP surveillance system/network architectures for the new theme park and hotels, provided detailed technical configuration to local engineers and vendor engineers.
• Provided data center design architectures and enforced implementation/operations standards/processes for existing and new data centers. Trained data center support engineer on new ITIL processes, provided hands-on configuration trainings and troubleshooting techniques.

Confidential, Century City, CA

Sr. Network Security Engineer

Responsibilities:

• Analyzed global private/public network infrastructure services, identified and documented potential security risks and business operations service gaps. Presented design solutions and cost-benefit analysis to the senior management team. Successfully implemented industry best practices and new designs for major hub sites globally, developed security threat mitigation strategies and standard operating procedures for network operations team.
• Identified content delivery performance bottlenecks for Confidential Corp. Resolved major service outage and provided temporary work around solution for business continuity. Presented RCA for the service outage and proposed new design to senior management team and award over two million dollars budget for re-designing and consolidating media content distribution network for the Confidential .
• Re-designed network architecture and data center server farms; developed data center migration plan and mitigation plans, communicated roles and responsibilities to each functional team, completed migration of two data center server farms within projected time window.
• Collaborated with network operations team and established IT security governance model by publishing new security polices, SOPs and checklists. Presented new processes to various teams and business units, incorporated the security governance model into existing network compliance and approval processes.
• Designed Confidential corporate IaaS in Amazon cloud with global failover capability. Provided consulting services and trainings to system engineers and application architects. Developed detailed service provisioning processes, network/server change request processes and service reclaim/retire processes.

Confidential, Brea, CA

Enterprise Architecture - Technology Architect

Responsibilities:

• Leads the design, development, and delivery of infrastructure (data/voice/video) technical solutions.
• Provides assistance to project managers, senior management and other leaders by identifying the infrastructure requirements and associated projects.
• Provides subject matter expertise on solutions selection.
• Leads a team of 12 engineers on implementing global projects and provide technical support to internal/external customers.
• Planned the target enterprise architecture by analyzing the current business and IT strategies and vision, designing an appropriate Reference Architecture, and creating the Network Architecture/Technology Roadmap.
• Collaborated with business owners and business analysts to analyze, clarify and validate business requirements; participated in design meetings to oversee the continuous development of detailed technical specifications.
• Led the planning, design, development, maintenance and support of managed network services, providing technical solutions and standards for business acquisitions and coordination of IT projects, infrastructures, and technical support services.
• Reviewed and evaluated support/maintenance contracts annually, identified cost saving opportunities and synergies within IT. Saved over half a million operational costs for 2011 by eliminating overpriced agreements and support contracts.
• Reduced operational costs $200,000 by leading the outsourcing of various technology services to a new offshore service provider; led all aspects of the transition, including the coordination of cross-functional, international teams and guiding planning, migration, and transition processes.
• Re-Designed and implemented Cisco architectures to improve WAN QoS strategy and WAN efficiency; eliminated unnecessary bandwidth cost and improved overall voice quality for major call centers.
• Established routing standards for 130 sites globally by re-designing and simplifying multi-routing protocols environment to single WAN routing protocol topology. Stabilized routing environment and improved WAN Mean Time to Resolution window.
• Designed and implemented application/traffic load balancing strategy using Cisco ACE platform, resolved multiple stale web application issues and improved business application efficiency.
• Consolidated multi-vendor IPSec VPN connections using standard platform and routing logic, improved perimeter security visibility and centralized resource access authentication and control process.
• Designed and implemented PKI infrastructure and deployed Smartcard solution to corporate users and external vendors. Collaborated with other functional teams on client software deployment, provided trainings to level 1 & 2 support staff and created video-on-demand “How to” tutorial for end users.
• Developed and educated service-oriented architecture (SOA) values and training to other functional business units; identified and achieved cost savings related to SOA, software quality, and reusability.
• Centralized logging on network related activities; provided detailed reports to IT audit and other compliance audit teams such as HIPPA, FDA, PCI and CQSI.
• Implemented main Data Center collocation project according to the plan. Identified key resources from other IT teams and assisted project manager on resource allocation and task assignment. Led a team of engineers resolving technical crisis and assured major milestones are met, completed the project within time and under budget.
• Re-designed and implemented multicast video for surveillance cameras and DVR systems, assisted corporate facilities department meet security and audit requirements, reduced insurance costs on the storage of manufactured instruments.
• Architected global WAN technology to MPLS based solution and improved WAN service quality and availability. Consolidated many-vendors environment down to three vendors, composed RFP and negotiated low cost service contracts with carriers that have global presence.
• Managed global wireless replacement project, replaced Cisco wireless environment to Aruba platform. Led a team of engineers on technical design, provided guidance on implementation plan and facilitated project communication plan to IT support staff and end users. Cultivated a customer-centric environment to provide desired services and experience; combined experience, insight, and data to determine how to best exceed customer needs.

Confidential, Fullerton, CA

Senior Network Engineer

Responsibilities:

• Participated in MIS operations annual project and budget planning, recommended appropriate solutions and proactively prepared infrastructure resources for future projects.
• Analyzed, designed, and implemented the Internet/Web security strategy; protected data authenticity and information confidentiality with sophisticated security hardware and technology.
• Proposed helpdesk and infrastructure work flow procedures to improve service efficiency and productivity based on ITIL best practices.
• Designed and implemented Exchange server 2003/2007 upgrade project. Managed software and hardware change process and coordinated with business division on communication continuity. Maintained healthy server performance on a daily basis, achieved highest level of service availability and maximized ROI.
• Analyzed previously failed Active Directory infrastructure deployment and re-designed a scalable, fault tolerant global Active Directory infrastructure. Optimized Active Directory management and performance using third party solution.
• Initiated, designed and delivered Windows NT to Windows 2003 domain migration project. Ensured systems availability and productivity while implementing infrastructure upgrade, introduced state of the art technology to YTC data environment and managed the communication/education of the end user community.
• Designed and proposed high availability solutions, business continuity plan using alternative technologies and disaster recovery strategies after a detailed analysis of business processes and system capabilities.
• Analyzed PC/Server hardware and software contracts, infrastructure capability and vendors service agreements, prepared cost effective recommendations based on YTC’s budget and achieve annual operating goals.
• Designed, implemented multiple YTC WAN migration projects; upgraded legacy Point-to-Point Frame Relay to Fully-meshed MPLS technology, significantly increased service availability, data communication performance and established a sturdy backbone infrastructure for Voice over IP.
• Designed, composed and enforced YTC storage usage policy, recommended efficient strategies that maximize storage capacity and protect IT investment. Designed and implemented scalable SAN technology for North America region and achieved data high availability and redundancy for Oracle database/applications.
• Established enterprise IT equipment inventory process and implemented technical solutions, provided high visibility to hardware/software life cycle and accurate reports to Finance department. Continuously provide effective technical solutions to end users, executives and other IT staff.
• Analyzed, communicated business requirements and automated manual business processes to technology driven processes, increased work efficiency and produced accurate work results. Guided and facilitated the process for IT becoming a strategic partner of other functional business units.
• Designed, created network infrastructure documentations, technology governance policies, technical white papers and maintained change management process for documentation.
• Improved the Service Desk and infrastructure escalation process and developed operating procedures following ITIL framework, increased inter- team efficiency, achieved target SLAs and managed customers’ satisfactions effectively.
• Supported external and internal auditors on various audit requirements, defined standard IT procedures and practices for SOX/JSOX requirements with KPMG, E&Y and other third party firms.
• Manage and led various IT projects, such as Cisco Voice over IP Telephony implementation, LAN/WAN Infrastructure upgrade, Microsoft/Oracle database upgrade and migration, system/data backup and recovery design, developed and tested enterprise disaster recovery strategy, implemented new data center design and deployed global WiFi solution.

Confidential, Los Angeles, CA

Networking Engineer

Responsibilities:

• Migrated network environments from NT, Exchange 5 to Exchange 2000, then Exchange 2003 and transferred user mailboxes with minimal network down time. Implemented and managed various versions of MS Exchange systems.
• Designed and managed data back strategy and improved media retention and recycle policies, reduced unnecessary cost on media purchase and assured data validity.
• Deployed and repaired various printing devices such as network laser printers, bar code thermal printers, Dotmatrix impact printers, desktop inkjet printers and other multi-functional copiers. Delivered fast service to users and minimized productivity impact.
• Composed LAN/WAN security policies and managed network security devices, such as Cisco PIX 506E, 515E with RADIUS Authentication, WatchGuard Firewall and provided remote access/network management solutions following high encryption standards.
• Provided network security analysis and reported to headquarter MIS manager, documented LAN/ WAN network configurations and managed IT equipment inventory.
• Managed and tracked project progress and performed post project assessment to guarantee service level agreement.
• Created various client login scripts and configured group policies to meet security baseline of heterogeneous network environment. Monitored, investigated and reported internet usages using websense technology to improve productivity of employees.
• Designed and implemented Active Directory network environment for regional offices and managed windows 2000/XP, Mac OSX laptop user profiles.
• Deployed SAP application/database, Jewelry inventory software, FoxPro database and built connections to headquarter servers via WAN link. Coordinated and implemented software/database upgrades with software vendors and internal DBA team.
• Assembled, repaired and upgraded workstations and Confidential servers including software updates, Windows updates, anti-virus and anti-spam solutions.

Confidential, Monterey Park, CA

Network Administrator

Responsibilities:

• Assembled, repaired and upgraded workstations and Confidential servers including software updates, Windows updates, anti-virus and anti-spam solutions.
• Maintained intranet availability and provided help desk support for end users.
• Provided hardware repair and installation for workstations, managed and re-designed network services such as DHCP, DNS, WINS, IIS and Terminal Service.
• Provided onsite end user training for customers on different printer and copier products.

Confidential, Arcadia, CA

Field Technician

Responsibilities:

• Installed large-scale networks including satellite networks, WAN IP routed networks and LAN networks for customers.
• Provided onsite client-server installation for customers.
• Installed networking hardware such as patch panels, server racks, cabinets and data cables.
• Provided monthly onsite maintenance service and emergency recovery for customers’ networks and telephone systems.

Technology Implementations: 15000+ employees, 130+ sites, 2 Main Data Centers, 6 regional Data Centers, 2,500+ network nodes, Cisco 6509, Cisco 2800/2900, Cisco 3750, 3550, 3560, 7500, T1, T1x3, AT&T Opt-e-Man 1G Circuits, Nortel 5520, 1600, Juniper EX 2500, 4200, 6800 switches, Riverbed WAN accelerators, Cisco ACE load balancers, Switching, Routing, multicast, OSPF, BGP, Quality of Service (QoS), Polycom, Bluecoat, IP Voice & Video, IP Telephony, PBX.