Active Directory and Messaging Administrator Resume Houston, TX - Hire IT People

SUMMARY:

Ambitious, knowledge - driven IT professional with 12+ years of hands-on experience. Proficient in current and past releases of Microsoft Exchange and Lync, Microsoft Server and VMware s line of virtualization software. A skilled communicator with a proven customer service track record, also a driven team player committed to supporting you in achieving your objectives through superior performance.

SKILL:

PROFESSIONAL EXPERIENCE:

Confidential - Houston, TX

Active Directory and Messaging Administrator

Responsibilities:

Handled problem identification and improvement, level three ticket resolution, and advanced PowerShell scripting for a complex, enterprise-level messaging environment consisting of Microsoft Lync and an Exchange/Office 365 hybrid
Maintained a highly-structured, federated Active Directory with several organizational units, dynamic distribution groups, subdomains, and single sign-on via ADFS
Identified an issue with the way the company was adding Exchange accounts to a user’s Outlook which solved a major problem with the company’s hybrid environment and constructed a Knowledge Base article on how to resolve it

Confidential - Atlanta, GA

Exchange and Lync Consultant

Responsibilities:

Implemented Microsoft Exchange for several new companies ranging from users, which included a multi-site DAG, CAS Array, Autodiscover for internal and external clients, an Edge Server(s) for spam filtering, and OWA for web access
Assisted with an Exchange transition for various clients making use if the Exchange Server Profile Analyzer to understand the current environment as well as architecting a transition plan, delegating tasks and deliverables, contributing PowerShell scripts to help with automation, and seeing to its successful completion
Set up and migrated to an Office 365 hybrid environment while making sure to test directory synchronization, validate proper s, and verify that ADFS is properly installed to ensure single sign-on is functioning
Upgraded from a Lync 2010 environment to a Lync 2013 environment, while both supporting and migrating the Cisco UC and extended mobility infrastructures as well as adding on new satellite offices via Survivable Branch Appliances (SBA’s)

Confidential

System Administrator/NOC Manager (CONTRACT)

Responsibilities:

Ensure adequate supervision for the 7x24x365 datacenter so that the network infrastructure is running effectively at all times which includes continuous monitoring of all services and ensuring that every effort is made to restore service as quickly as possible
Responsible for the day-to-day operations of a Microsoft Exchange environment including, but not limited to, using PowerShell for various tasks, adding and deleting companies and mailboxes, checking the logs to make sure mail flow is working, and managing an IronPort spam filter
Assisted with the acquisition, installation, testing and implementation of several racks for multiple companies using Cisco routing and switching and HP and Dell servers, along with the network design, Active Directory, file and print management, and backups
Diagrammed and constructed server clusters with VMware Best Practices using Windows 2008 R2 and 2012 servers at the company's datacenters
Was in charge of the managed security of all clients, including the detection of zero day exploits such as the many different forms of CryptoWall, updating a comprehensive malware database, and making sure that all clients had proper virus detection (naming and heuristics)
Created user accounts and email addresses in Office 365 and Microsoft Exchange while ensuring security and ps such as mailbox limits, attachment sizes and read receipts were correct, utilizing PowerShell and the GUI

Confidential

Technical Analyst (CONTRACT)

Responsibilities:

Supported a Linux-based proprietary application, designed specifically for use on oil rigs, using a console window and specially designed Linux applications
Managed and manipulated data contained within a MySQL database, using command line SQL, for various reporting tools
Assisted with the maintenance of the company’s SharePoint site including: servicing the company’s intranet, ensuring extranet access to outside vendors, and maintaining the document storage
Administered server and client side support, with a focus on virtualization, and domain services, such as Active Directory, group policy, DHCP and DNS

Confidential

Server Deployment Engineer (CONTRACT)

Responsibilities:

Deployed several rack-mount, enterprise level servers for the trading floor, corporate offices and refineries, utilizing SCCM for patch management and Altiris for software deployments
Wrote several PowerShell scripted installs, utilizing transforms, for deployment on a company-wide software portal
Provided technical support, hardware and software, for all servers that were deployed as well as to help become accustomed to the new operating system
Performed as an administrator in Active Directory and was responsible for adding users, deleting users, unlocking and changing passwords
Used SharePoint for bug tracking, posting completed migrations, traveling assignments, and different department requirements for migrations
Installed and configured enterprise-level VMware instances to allow for various server operating systems

Confidential - Houston, TX

Support Technician Team Lead and Exchange Administrator

Responsibilities:

Successfully led a small team through the process, oversaw customer interactions, and provided a strong if assistance was ever required.
Provided general Windows, Apple, Android and Blackberry support, printer trouble shooting, Cisco home and business networking setup and online backup consultation and setup all remotely
Configured and deployed Microsoft System Center Configuration Manager (SCCM) to allow for greater control over software distribution, patch management, and network access
Implemented Exchange 2010 utilizing the Exchange Calculator to assess the company’s needs while using the Edge server for spam filtering and a DAG and CAS Array for high availability.

Confidential

Field Repair/Deployment Technician (CONTRACT)

Responsibilities:

Installed new desktop and laptop PC’s to include setting up of required end-user software, transferring of data and email accounts from old PC’s, and wiping the old hard drive using the DoD standard as part of a statewide PC refresh
Worked directly with customer to provide on-site repair and preventative maintenance to PC’s and their peripherals
Created a master image for deployment, modified it according to the existing hardware, and reimaged the user’s hard drive with the newly created image

Confidential

Computer Repair Technician

Responsibilities:

Provided maintenance and repairs to computers, laptops, and servers, including malware removal, data recovery, and all secondary equipment
Created and maintained localized networks, both wired and wireless, in a Cisco environment using DHCP and Active Directory
Implemented small business databases utilizing PowerShell and SQL Server along with subsequent backups in the event of a data loss