System Admin\data Center Support Resume
SUMMARY:
- An IT Professional with broad experience in the areas of IT Project Management, Network Design, Development and Management, Enterprise Application Implementation and Support and Software Development. Proven ability to design, deliver and support technology solutions in a fast paced business environment. Able to establish rapport and credibility with a diverse user base ranging from the production line to the CEO.
TECHNICAL SKILLS:
Operating Systems: - MS Windows 95, XP, NT, 2000, 2000 Server, 2000 Advanced Server, 2003, 2003 Server, 2008 Server, 2012 Server, Active Directory, HP-UX, Unix Solaris, Red Hat Linux
Productivity Software: - MS Office, XP, MS Project, MS Visio, MS Exchange, MS IIS
Enterprise Applications Software: - Pivotal CRM, Selkirk Treasury Manager, ADP (Payroll/HRIS), Hyperion and Hyperion Pillar (Financial Consolidation and Reporting), Risk Control Tracking System (RCTS), Documentum eRoom and Real Time Server, HelpStar (Help Desk Software)
Backup Software: - EMC (Legato) Networker 7.5, EMC Avamar 5.04, Symantec Net Backup 7.5, Symantec Backup Exec 12.0, Windows NT Backup, Windows Server Backup, Unitrends
Tape Libraries: - ADIC Scaler 500 scsi jukebox, ADIC Scaler i2000 scsi jukebox, EMC Clarion Disc Library, Dell Powervault T2000 Tape Libarary
Storage: - EMC Clarion CX4 480 & CX700, CX4 960, Data Domain DD880, DD890
Storage Software: - EMC Navishpere, EMC PowerPath, Emulex HBanywhere
Other Software: - Veritas, Norton Anti-Virus, VMware, Citrix Metaframe, MS Terminal Services, Audit Pro, VNC
Hardware: - HP (Compaq) Proliant and Dell Dimension servers, Dell Optiplex desktops and Latitude laptops, IBM, Compaq, Toshiba laptops, Cisco routers, switches, wireless routers
Protocols: - TCP/IP, ISDN, Ethernet, Frame Relay, PPP, PPTP, DNS, DHCP, FTP, LDAP, MIME, POP3, SMTP, SMNP, Telnet, PKI, SSL, IPSec
PROFESSIONAL EXPERIENCE:
Confidential
System Admin\Data Center support
Responsibilities:
- Managed and supported virtual environments (VMware Vsphere 5)) of 500 servers in Active Directory domainsManaged implementation and administration of backup, replication and DR operations at 4 Data Centers worldwide using EMC Networker, Data Domain and Veritas Netbackup.
- Managed and supported IBM blade servers Supported EMC storage devices
- Monitored and supported data center cooling systems, power system and backup power
Confidential
Storage Admin
Responsibilities:
- Ran backup operations for 2 MFX data centers and various clients sites around the world containing 2000 physical and virtual servers running various backup software solutions (listed below). This included set up and installation of tape libraries, installation and setup of backup software, management of tape libraries and rotations, clone management, management of network connections (IP connection to servers, fiber connections to the tape libraries), reporting and troubleshooting backup failures.
- Performed Disaster Recovery (DR) exercises for multiple clients both in house and at a third party DR site. DR projects involved as many as 35 servers and more than 2TB of data in both Windows and Unix environments.
- Designed and implemented migration plan to new backup software solution (EMC Avamar) on Data Domain storage platform creating a disc based backup solution with off site replication. Migrated Networker clients to Avamar
- Installed backup infrastructure and software solution (Unitrends) for client on site to support backup and DR for 50 servers.
- Interfaced with clients to coordinate patch management, database maintenance and server upgrades with backup activities.
- Provided emergency backup support both locally at MFX data center and on site at client locations.
- Windows and VMware Admin
- Built and supported Windows physical and virtual servers for 2 data centers. This involved installing Windows in Active Directory domains, virus protection, monitoring software and backup agents, attaching storage as required and setting up DNS records and assigning IP addresses.
- Created and maintained inventory of Windows and Unix servers.
- Provided patch management for managed servers
- Storage Admin
- Managed zoning, created LUN masks and allocated storage as required
- Prepared usage reports and capacity requirements forecasts for management
- Created and managed SAN fiber connections
Confidential
Network Manager
Responsibilities:
- Installed and supported global enterprise applications for company Customer Relationship Management, Financial Consolidation and Reporting, Payroll/HRIS, Treasury, Risk Control Management, Help Desk, On-line meetings and collaboration.
- Supported approx. 25 servers running Enterprise Applications. This included the initial build, installation, configuration, software licensing and installation, maintenance, data base support (SQL), backup and service patch management.
- Developed and implemented global access methodologies to Enterprise Applications using Citrix MetaFrame, VMWare and MS Terminal Services.
- Implemented and supported back up solutions for company enterprise applications.
- Developed and tested off-site disaster recovery methodology for company Payroll and Financial Reporting Systems.
- Developed and administered Virtual Private Network (VPN) for remote network access.
- Managed worldwide installation of Company’s video conferencing system.
- Developed and implemented company help desk.
- Participated in design, development and installation of Company’s internal intranet.
- Implemented company-wide spam filtering solution.
- Network Design and Management
- Installed Local Area Networks (LAN) at Company’s corporate office and Technology Center, including server rack, Cisco switches and routers, servers and WAN connection.
- Supported the relocation of the Corporate Data Center from New Jersey to Maryland.
- Administered worldwide MS Exchange e-mail system.
- Managed Wide Area Network (WAN) circuit installations and port upgrades.
- Managed Cisco PIX Firewall installation and configuration
- Managed company’s domain and sub-domain naming structure.
- Researched and purchased all Corporate IT hardware and software
- Software Development
- Designed and developed an automated cash posting system.
- Implemented Electronic Data Interchange (EDI).
- Designed and implemented an electronic purchasing system.
- Developed an Inventory Transaction Register.
- Communication
- Organized annual IT Summit which brought together IT professionals throughout the company worldwide to exchange ideas and develop strategy. Created agendas, facilitated meetings, developed action items and conducted follow-up conference calls.
- Served as IT liaison between corporate office and Cambrex subsidiaries for project implementations and to enforce Corporate IT policies.
- Developed and maintained productive relationships with a wide range of IT vendors including OEMs such as Microsoft and Dell, VARs such as CDW, data and voice carriers such as MCI, Sprint and Verizon as well as consultants.
- Negotiated Global Licensing Agreements with Microsoft and provided software and hardware purchasing guidance to Cambrex subsidiaries.
- Produced Chairman’s Quarterly Message ( ) for internal audience and investors. Production included directing the shoot, editing and distribution.
- Developed and administered corporate office cell phone program.
Confidential
Systems Analyst
Responsibilities:
- Developed PLUS (Parts Lists Universal System) which replaced and enhanced the main purchasing and materials management system enabling users to handle customer requisitions from bid through delivery.
- Designed, developed and coded expediting system which tracked calls to over 10,000 vendors and provided note retention and call back schedules.
- Automated Time Reporting System to update General Ledger