SUMMARY:

• Extensive experience in the installation, planning and management of Local Area Networks (LAN) and Wide Area Networks (WAN). Proven ability to plan, develop and manage IT infrastructure projects.

PROFESSIONAL EXPERIENCE:

SCCM Administrator

Confidential

Responsibilities:

• Working with Microsoft System Center Configuration Manager (SCCM) to establish and maintain configuration management of all servers, clients and devices for a major world - wide DoD agency. Maintain the integrity of the world-wide networks by creating and distributing software packages and advertisements . Responsible for providing remote control, patch management, software distribution, operating system deployment, network access protection, hardware and software inventory and reports on aspects of the networks.
• Team IT site lead and Windows administrator responsible for all IT staff and equipment at remote DIA site. Configured and plan server deployments, conducted vulnerability assessments, provided credentialing for inclusion on DOD networks and resolution of IAVAs for networks, planned and implemented a total backup solution strategy. Worked in Active Directory and Group Policy to provide higher level deployments while managing and providing expertise for desktop support team and other IT personnel at site. Provided all server administrative and maintenance support on servers, network folders, shares and drives, print servers, printers and worked with customers in developing and deploying servers for special IT projects.

Systems Administrator

Confidential

Responsibilities:

• Team Leader IT/Desktop/Server Specialist for DIA s Defense Counterintelligence and Human Intelligence Center - North (DCHC - North) complex consisting of the Joint Counterintelligence Academy (JCITA), Defense Counterintelligence Data Center (DCIDC). Participated in JCITA expansion projects and was in charge of all Information Technology (IT) related aspects; including equipment purchase requirements and setup of routers, switches, desktops, laptops and cabling solutions. Responsible for classroom and cabling setups to handle Classified and Unclassified computers. Provided support for phone coverage including the setup and use of STUs, STEs and other classified communication systems and installing and upgrading AMX related panels for JCITA instructors and staff. . Provide IT services and solutions through Active Directory for DCHC North. I supply the leading role in the upgrading of Classified and Unclassified desktops and laptops provide STIG and IAVA compliance to confirm FRMs for ATO approval and maintain ghost images for all DCHC - North computers. Designed, planned, configured and maintain a standalone LAN system for JCITA courses and also for JCITA s Mobile Teams (MTT). I have also participated in field exercises for JCITA s students.

Windows Engineer

Confidential

Responsibilities:

• Assigned to FBI s Trilogy project to lead and provide guidance, troubleshooting and windows support for deployment and migration field teams. Worked with other network and software engineers to provide Active Directory administration and Cluster management. Responsible for monitoring all Windows 2000 servers using Net IQ and Netcool.

Network Support Engineer

V eterans Administration

Responsibilities:

• Assign by Global Technologies to provide LAN & WAN administration for multiple sites of 150 Windows 2000 servers. Maintain production environment for LAN & WAN connections, routers, switches, servers and Citrix servers. Provided Active Directory, Citrix, Exchange, network and cluster administrations support. Ensured the successful completion of local and remote Veritas tape backups. Installed service packs and hot fixes as required. Upgraded the Veterans network to a full duplex system.

Confidential

LAN Support / Help Desk Specialist

Responsibilities:

• Provided NT administration and monitoring of NT servers while a LAN Administrator/Network Engineer. Built and configured NT servers (Compaq and Dell) with DNS, WINS, DHCP and IIS services. Responsible for Backup Exec and ArcServe tape backups and data restores. Worked with Insight Manager to manage NT servers. Converted Novell servers and user sites to NT servers with Windows 95 and NT workstations. Configured Windows Terminal servers with Citrix for remote applications and a VPN dialup solution. Provided remote Citrix and server clustering administration and troubleshooting of problems to users throughout the United States. Converted users, hubs, routers and sites from Token Ring to Ethernet. Worked on pre - planning and upgrading of systems to Windows 2000. As a LAN Support / Help Desk Specialist, worked in a help desk position providing troubleshooting and problem solving. Worked closely with users throughout the United States to troubleshoot problems that included PC hardware, peripherals, hubs, routers, servers and software applications. Responsibilities included identifying problems, implementing resolutions and administering Novell LANs throughout the United States. Created and monitored print severs and queues. Dealt with all phases of software application errors involving custom applications and commercial products.