It Group Manager, Vice President Resume
San Ramon, CA
SUMMARY:
- Extensive experience in driving the execution of IT, Infrastructure and Operations strategic and tactical initiatives, programs and projects with proven track record of on - time and within budget delivery.
- More than 7-year experience directly managing engineering teams of up to 40 people globally
- Expert in performance and people management with a focus on mentoring and motivating team members.
- Experience in building and cultivating good engineering practices and processes, e.g. version control, test driven development, continuous integration, and build/test/release automation.
- Business Management: Planning and Business Cases | Needs Analysis | Recommendation Proposal/Estimations
- Solutions Delivery: 6-12 Months Roadmap | Portfolio & Change Management | Disaster Recovery
- IT Solutions: RPA | Cloud Solutions | API | Mobile | Delivery Methods (Agile | Hybrid | Waterfall)
- Security and Compliance: IAM | Risk Assessments | Compliance Audit | Regulations | KYC/KYA
- Customer and Vendor Management: Stakeholders Management | Vendor Management |RFI/RFP/RFQ | SOWs
TECHNICAL SKILLS:
Project Management: Agile / Scrum, JIRA, Confluence, Project Server, Clarity, RALLY, PowerPoint
Business Analysis: UML, RUP, Rational Rose, ClearCase, XML, SQL, Quest Toad
Platform / Database: WebLogic, Oracle, UNIX, TSYS, MQ Queues, WILY, VMWare, Tomcat
Other: OIM, Epic, SABA, RBAC/ABAC, Microservices, Microsoft Dynamics, Salesforce
Development: C++, JAVA, JSP, JavaScript, PHP, CSS, SQL, ESB, WordPress, Node JS, React JS, Liferay, Sitecore
DevOps: Jenkins, SVN, GitHub, Selenium, Splunk
Loan Origination: CapitalStream 10.3, SBA Forms, AFS, RIMS, iLien, LaserPro, Bridger, SBA E-Tran
EXPERIENCE:
Confidential, San Ramon, CA
IT Group Manager, Vice President
Responsibilities:
- Led the first Fintech program for the bank (from RFP to developing a new customer onboarding channel) for micro-loan segment for Small and Medium Enterprises Group.
- Led the fastest transition of entire group into Agile with few weeks of rigorous coaching & live support.
- Collaborated with Business, other IT Partners and EY during SME Customer Journey Design Thinking Sessions to develop a roadmap for digital transformation for SME Customer onboarding & servicing.
- Presented technical solutions for MVPs identified in EY led SME Customer Journey sessions, developed business cases and got funding approved for top priority programs working closely with the business.
- Built a 30 plus top-skilled engineers, managers team from ground up. Hired each member of the team.
- Managed a profitable cost center of direct reports including managers, analysts, engineers, and PMs.
- Took upon additional responsibilities of managing both Business and IT Solutions Delivery to save implementation time and delivery costs of up to 20% per initiative.
- Consolidated several roles and provided career advancement opportunities to team members, resulting in deep satisfaction and talent retention within the team.
- Championed, supported, implemented several RPA, API Integration and Secured Cloud based Initiatives.
- Directly managed a PMO and solutions delivery team with over 20 direct reports, including PMs/BA/Dev/QA.
- Built and maintained relationships with Business Leaders to understand the organization’s business strategy and needs, to proactively advocate technology solutions to deliver results.
- Acted as a trusted conduit - the voice of the customer to IT and the voice of IT to the customer, ensuring the objectives of both parties were met.
- Overall responsibility for SME’s technology initiatives including Budget, timelines, resources,, change management, disaster recovery and post production support.
- Implemented mission critical Commercial Loan Origination System, a CRM System and a vast number of high value critical initiatives for Small Medium Enterprises and Mortgage Sales Business Lines.
- Set Goals, Priorities and Objectives for the group in alliance with Business and IT goals, objectives.
- Strict adherence to Enterprise PMO policies and procedures.
Confidential
Business Consulting Lead
Responsibilities:
- Managed complex large-scale enterprise IT projects and key services for access provisioning on applications, databases, and OS layers for over 150 SOX and HIPPA compliant applications across multiple regions.
- Saved upwards of 20% in costs to Application Teams.
- Managed the RFP and RFQ of a Fine Grain Authorization (ABAC) Solution. Evaluated and ranked Oracle OES, Axiomatics Policy Server and Quest APS products. Completed onsite POC in Sandbox with all 3 vendors, down selected 2 and closed the purchase with Oracle within the fiscal year and as per the schedule and budget.
Confidential
Technology Project Manager
Responsibilities:
- Worked with Product Managers & Business Partners to develop requirements, with UX team to develop wire frames, and distributed IT team for development, testing, deployment activities for a number of initiatives.
- Led the integration of Wachovia Auto Loan application with Wells Fargo Consumer Lending Application.
- Delivered Credit Card Dispute Web Application, a customer facing eSign Platform that enabled customers a Secure Online experience to review, update and electronically sign the dispute documents.
Confidential
Technical Delivery Manager
Responsibilities:
- Managed business relationships, InfoSec requirements and infrastructure needs for Vantos vFlex application.
- Delivered 3 key initiatives: eBay Dossier Management System, eBay Incidence Response System and eBay Investigation Management System.
Confidential
IT Solutions Delivery Manager
Responsibilities:
- Managed 6-8 direct reports and led blended teams (onsite & offshore - India, Manilla) across broad technical and business disciplines providing middleware services to mission critical applications and business partners.
- Delivered several interconnected projects for multiple lines of businesses with highest quality, on-time and within budget allotted.
- Developed and maintained strategic roadmaps for systems.
- Worked with business partners to secure funding for future initiatives and proactively presented solutions to cut vendor costs and improve data quality.