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It Project Manager - Contract Resume

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SUMMARY:

  • Versatile capabilities proactively employed to deploy strategic project initiatives.
  • Strengths

    Strategic Project Planning

    Governance & Documentation

    Project Communications

    Stakeholder Relations

    Time Management & Scheduling

    Optimal Resource Utilization

    System Design & Development

    Cyber Security Expertise

    Team Building & Coaching

    Budget Expenses & Tracking Change & Risk Management

    Performance Metrics & Reporting

    Quality Standards

    Continuous Improvement

    Focused project leadership, knowledge, skills, and experience for defining clear project strategies and exceeding targeted objectives.
  • Robust planning and meticulous organizational abilities for determining needs, prioritizing tasks, improving processes and efficiencies, and coordinating multiple projects.
  • Sound technical, business, and financial acumen combined with detail focus and sharp research and analysis skills for creating documentation, solving problems, and innovating solutions.
  • Practiced at gaining trust, forming durable and beneficial relationships, liaising across functionalities and hierarchies, communicating goals, and building consensus.
  • Experienced in coalescing and guiding high - performing teams on and off-shore; dedicated to delivering top-quality service.

TECHNICAL SKILLS:

Technologies: Microsoft Project 2007 & 2013, Word, Visio, Excel, PowerPoint, Easy Vista, Plainview, Clarity, REMEDY, PAC2000, SharePoint, JIRA, Agile/Scrum, Confluence

EXPERIENCE:

Confidential

IT Project Manager - Contract

Responsibilities:

  • Responsible for managing the Service Agreement that directly relates to the support of the organization’s systems applications, products, processes, and procedures.
  • Lead strategic sourcing events, contracting activities, contract management, and supplier management.
  • Reduced complexity and overlap in Vendor Portfolio in a weekly review alongside company Directors.
  • Mitigated business risk and improved delivery of services by engaging cross-functional negotiations.
  • Maintained a trusting relationship between multiple partners and suppliers.
  • Manage the requirements gathering, development, design, and implementation for HRG Integration.
  • Manage scheduled meetings to obtain requirements, tasks, risks, and timelines of implementation.
  • Provided technical consultancy to levels of service between GBT and external partners.
  • Communicate with various technical team members about project deliverables, issues, and changes efficiently.
  • Administer project leadership to GBT employees as well as managed service providers and vendors to deliver complex Infrastructure projects.
  • Govern multiple stakeholders geographically dispersed to drive multi-year technology infrastructure roadmap objectives and ensure approach is understood across stakeholders.
  • Proactively provide technical/functional consultancy to partners and customers throughout full development life cycle.
  • Supplied recommendations on resource optimization by suggesting alternative resource channel options and escalate any capacity risks that may affect delivery priorities.
  • Use reporting tools to monitor the progress of the portfolio delivery and ensure timely and effective communication of the status and assessment of risks/issues.
  • Oversee quality assurance to ensure appropriate levels of end-to-end testing are undertaken.

Confidential

IT Project Manager - Contract

Responsibilities:

  • Responsible for managing complex projects directly related to systems applications, products, processes, and procedures.
  • Provided support to other departments to maximize productivity of operations.
  • Developed methods to monitor project area progress; managed the corrective actions.
  • Responsible for assembling the project staff; for technical or functional development, performance, and termination during the projects.
  • Analyzed and documented project plans that merge customer requirements with company goals and objectives; provide feedback relating to cost benefits.
  • Interacted regularly with existing or potential clients’ needs as appropriate to senior management.
  • Kept key stakeholders informed, making deep technical issues understandable for non-technologists.
  • Reviewed technology investment proposals to ensure alignment with the strategic architecture through collaboration with cross-functional team.
  • Communicated proactively with key stakeholders involved to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
  • Maintained relationships with senior management and throughout bank to coordinate activities to ensure project success.

Confidential

Technical Project Manager - Contract

Responsibilities:

  • Partner with multiple lines of business and staff members to manage and deliver customer projects on time and within budget.
  • Interact with senior leadership and major stakeholders to establish strategic plans and objectives for programs and/or projects.
  • Allocate tasks and manage technical staff globally to include: Software Engineers, Network Technicians, and Subject Matter Experts.
  • Manage the development of technical specifications to business requirements, ensuring vendor design and solution as expected.
  • Deliver the end to end solution of data integration application, testing, and implementation.
  • Facilitate decision-making, provide direction and leadership to the team. Liaison between the business groups and technical team members.
  • Developed project plans and work closely with management on assigned projects from inception through implementation to ensure adequate communication between end user and developer.
  • Create plans to in corporate accurate information while including researched project resources.
  • Responsible for ensuring developers met all milestones and goals as laid out in project plan.
  • Analyzed and evaluated change management requests for a thorough understanding of project direction.
  • Compiled detailed descriptions of user needs, program functions and steps required to develop or modify computer programs.
  • Provide consistent and comprehensive status reports, project updates, and ongoing cost analysis, significant issue management and resolution, communicating with business lines and technology management often at senior management levels.

Confidential

IT Project Manager - Contract

Responsibilities:

  • Managing/leading the requirements gathering, development, design, and implementation of multiple projects.
  • Lead the project team in scheduled meetings to include kick-offs; give presentations, allocate and monitor tasks while motivating staff.
  • Develop and communicate project plans and schedules to stakeholders.
  • Manage the deployment and testing of code updates for wireless systems.
  • Communicate with team players about project deliverables, issues, and changes efficiently.
  • Assess variances from the plan and develop and implement changes as necessary to ensure project meets time, cost, and quality objectives.
  • Monitor and take action on potential risks and issues; coordinate proposals for solutions to senior management if escalation is required.
  • Oversee technical activities, cutover times, and negotiate financial or human resources to support a project
  • Drive communication between technical and non-technical team members to ensure objectives are understood
  • Ensure project metrics and lessons learned are appropriately documented and communicated for the benefit of other staff and future projects.
  • Conduct formal customer reviews at project completion to confirm acceptance and satisfaction.
  • Liaise with operation managers within the IT function to ensure successful operational transition.
  • Analyze and follow Honeywell IT Services processes and procedures while using PMI standards

Confidential

IT Project Manager - Contract

Responsibilities:

  • Raised project governance and documentation standards on network upgrade project.
  • Suggested and initiated creation of project execution plan, including a technical solution document and a network diagram after evaluating project status and discovering a lack of documentation.
  • Prepared project organization and communication charts.
  • Informed project stakeholders about project status, issues, and changes in a timely manner.
  • Ensured implementation of PMO processes and proper usage of tools.
  • Offered technical and networking expertise on a printer upgrade project.
  • Assisted in drafting and issuance of project proposals, plans and preliminary schedules.
  • Reviewed contractor quotations to ensure fair and reasonable pricing is recommended for approval.
  • Quickly troubleshot and resolved issues.
  • Asked to complete a Website revamp project.
  • Worked closely with Marketing Director on project execution.

Confidential

IT Project Manager - Contract

Responsibilities:

  • Employed knowledge of Agile, Scrum, and Waterfall methodologies on data score card project.
  • Assisted Scrum Master by organizing regular project meetings, recording meeting notes, tracking financial metrics, and managing detailed project schedules; participated in Agile testing initiative.
  • Researched, collected, and evaluated data to meet project reporting and evaluation requirements.
  • Documented, stored, and updated project documentation on MS SharePoint sites.
  • Elevated communication practices, clarified messages, and raised organization and efficiency levels with application of a simple email subject line tactic.
  • Assisted high-level senior project manager on software upgrade and related project.
  • Gained insight into business analyst (BA) function and duties by liaising between technical and business resources to gather, interpret, translate, and document project requirements.
  • Maintained and distributed meeting minutes to all project team members.
  • Curated and finalized incomplete documentation; created data maps and work/data flow documents
  • Accurately computed labor effort estimates and duration periods; calculated and verified budgets; monitored project expenses; responded to and resolved financial inquiries.

Confidential

Service Delivery Manager - Contract

Responsibilities:

  • Reduced costs and streamlined processes while sustaining a positive client experience by eliminating paperwork and unnecessary steps considered as non-value-added features.
  • Clearly articulated complex concepts to non-technical stakeholders when communicating with clients about how proprietary software and product offerings fulfilled their business needs.
  • Facilitated high service performance levels and long-term healthy customer relationships.
  • Identified and acted on opportunities to develop quality improvement processes.

Confidential

Project Manager / Network Engineer / Internal Auditor

Responsibilities:

  • Spearheaded complex 18-month $2M firewall upgrade project across three military networks.
  • Directed 20-person team in delivering project two months ahead of schedule and $250K under budget.
  • Conducted extensive research, located, and gained DISA authorization on previously un-approved next generation equipment that met stringent military standards.
  • Saved months of potential manual data entry and earned high praise from stakeholders for liaising with contact at DISA to uncover an automated solution for converting disparate settings and filters
  • Produced a more stable, secure network environment, enhanced security capabilities, saved thousands of dollars in security threat responses, and lessened customer complaints.
  • Tasked with above-top-secret mission-critical TACLANE upgrade and testing project.
  • Saved a projected $500M in annual labor and travel expenditures.
  • Initiated wireless solution to enhance internal efficiency and reduce costs for essential military personnel at remote location.
  • Supervised team throughout the design and maintenance phases of new wireless effort.
  • Orchestrated extensive research and coordinated with DISA leadership on approval for wireless equipment in order to meet stringent military standards.
  • Managed the testing deployment and configuration of wireless hardware systems.
  • Consolidated functions while maintaining efficiency levels in a secure network environment, decreased less time spent on administrative tasks, faster access to information, increase customer satisfaction.

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